We were traveling back from Kansas to Illinois and our Jeep radiator blew. The insurance company…read morerecommended another shop that didn't even exist so luckily we found this crew and couldn't have been happier. Rides to and from hotel and got a new radiator installed and had us on the road in a few hours! Best of the best and saved us a $1200 tow home. Perfect location, super nice staff and quick, reputable service.

Seemingly very nice to deal with, however ended up being disappointed in follow thru. Had a…read morerebuilt transmission replaced (took three weeks). It was leaking three days later (I live three hours away). Midwest Auto told me to take it to my local mechanic and they cover their mistakes 100%. Apparently that isn't true. Another $300 to my local mechanic after Midwest Auto apparently forgot a step. When called by my local guy for payment, they declined saying to the local mechanic, "you understand, you're a small business".... and my local mechanic responded, "we would have correctly installed the transmission"...... Would have been happy to pay the extra $300 initially just to have the car fixed correctly. Come to find out $35 in parts at their location would have saved me $300.....

This business is 100% a scam!!! Took my box truck to this shop get an estimate. I called twice to…read moreask if ok to bring in to have it looked at for an ESTIMATE! Never was I told during these 2 phone calls that there would be a charge for looking at my truck nor anything about storage fees if I did not get the work done there. So, I took my truck jn. They called and said they lost my paper work and since I had my phone number on my for sale sign on the box truck they were able to call me. They told me it would be $70 to fix the ABS issue. Again never told about a storage fee or fee to look at my truck. When we spoke again I was then told not sure how much it would be to fix it. I called the next day and the technician that had been looking at my my truck was supposedly out on a tow and I was told he would call me back when he got back to the shop. The technician never called back. So the next day I went in to pick up my truck and was charged $143.00, since they took off the $300.00 in storage fees. No work or parts were done on my truck and I never received an estimate that I had to pay $143.00 for. When asked what this was for I was told it was to look at my truck and since not getting work done there I was charged a storage fee. Again this was never brought to my attention of storage fees or fee to look at my vehicle that I brought in (not towed) for an estimate! These people waited to call me and never said their fees, knowing they would charge me everyday my truck was at their business. This business is a scam and no one should trust them!!! There is also a complaint on the BBB for the exact same thing and also a lot of 1 star reviews with the same issue. We did call the sheriff, but was told it was a civil matter. But the first words out of the sheriff's mouth was "is it because of the storage fees?" I knew exactly this isn't the first time they have done this to customers. After we paid we started to leave but we had no keys, so we turned around and asked if there were fees to get my keys. They then told me to "get the F out of their shop and don't come back." I replied, "Do you really think I would come back to this place?" As we were leaving out of the shop my wife and I were surrounded by 5 plus people and he continued to call all the mechanics out of the shop. I asked if all of them were going to beat my wife and me up in front of our children in the car? They then told me my keys were in the truck we then left. We as customers should have the ability to choose where and who we want working on our truck. We should not have to pay more than the repair and +100.00/day for outdoor storage and $300.00 for indoor storage, if you decide to not go through with the work at their shop and to go to different shop.

Towed vehicle to this location because my front brakes seized and undrivable. The work was not…read morecompleted and they nickeled and dimed me for more money than they stated would be to repair my vehicle. Initially they quoted me a price and then called another day with another to the point where the bill went from over $5,000.00 to over $6,000.00 dollars and supposedly that was just only for parts. However, I was told the parts would take a week to ship or receive. It got to over $10,000.00 and I said no because they only took off one wheel the first day and ordered parts they thought was needed to do the job. I told them to prepare my vehicle so I can have it towed back to Omaha as I was headed South for a week. It cost me $1,500.00 for towing to Omaha and asked them to place parts in my vehicle for towing. I had to pay an additional $1,658.78 for them to release my vehicle. I was told they need to know soon of the tow because there may be storage fees assessed. What a scam and be aware if you must frequent this shop. I would like for the owner to respond because I tried to rectify this problem but he pushed it off to his shop person who failed to call. That's enough and I think they owe me funds from all the false charges!

Great guys working that work here. I've trusted them to give me an honest assessment of my repairs…read morea number of times. Always helpful!

Lazy standing around didn't want to fix a small lawn tractor tire said come back tomorrow…read moreafternoon. Will never go there again

This review is long overdue, May 2025 we were northbound on I-35 near Pattonsburg and our…read moremotorhome died - just shut down. The guys at Gabrielson's got to us in 25 minutes and took charge - towed us back to their shop and had us going within an 2 hours, The issue was unfortunately somewhat self-induced from a weld repair a couple days earlier - in Amarillo. They found the issue and had us rolling in less than 3 hours from when we had the issue. And even gave us a break on the towing. I would highly recommend Gabrielson if you have issues. Great equipment and nice shop! Thanks guys!! Steve P

Best customer service I've received, ever!…read more Got stranded down the road with a burnt wheel bearing and damaged tub on my travel trailer. I was able to get over to their parking lot, but it was on a Sunday morning. They answered my calls and let me know when the parts store is opened. First thing in the morning. They would make phone calls and getting sorted. First thing in the morning. They were true to their word and within an hour they had parts on its way. They offered me power, so I could continue to work while the parts were coming and they completed the job faster than I ever thought possible. Pricing was fair, especially considering that it was an emergency last minute service request. Kyle, Seth, and Scott were professional, courteous, and understanding. I couldn't have asked for a better place to have broken down. I highly recommend it here for repairs or towing. This company gets it!

Do not recommend using this company for your towing needs. they lost a fairing off of our truck and…read morewould not take responsibility for it. Tried calling multiple times and the manager said this was not their problem!

We broke down at 4am and Sherry was out there within a hour to pick us up. Fast friendly service…read morehighly recommend this company.

Randy's Repair has been providing care for my vehicles for 20 years. Always honest! The work done…read morein his shop is quality and reasonably priced. He takes the time to "hear all the noises" that I hear and then fixes them. He provides service a customer does not find in other shops. I will not leave him and his staff.

We have been taking all our vehicles to Randy's for quite sometime...and more often than I would…read morelike at times! But, Randy has always fit us in, been fair, and fixed the issues. We take all our vehicles there for routine maintenance as well. Oil change punch card!!! My last oil change was free!