I should've driven the extra 15 minutes and went to the Discount on 120th and Washington…read more This Discount Tire apparently has sub par management judging from the employees. I came in with a simple flat repair and of course they tell me my tires are worn and try to sell me new tires. After doing research, I find that my tires are still acceptable to be driven for a few more thousand miles. They were also not even close to being within the treadwear warranty limit. I refused the new tires after doing the research and agreed to come back later to pick up my car after the flat repair was done. Two hours later I called the store and they say oh yeah your car is done, so I drive back down to the store to pick up my car. No communication from the store whatsoever and when I get back, nothing was done to my car, no flat repair, no rotation as agreed upon, no nothing. They failed to communicate with me, failed to call me when the car was done, and failed to call me and tell me they couldn't do the work. They simply pulled the car out of the bay and that was all they did. Their excuse was that they could fix the tire because it had three holes in it. I'm so confused. Not sure why you can't fix a tire with three holes if you can fix a tire with one??? Is it laziness or was it me being slighted for not wanting to give them $1000 to buy unnecessary new tires? I think the latter is more likely. Bad customer service and a bad experience overall. I would avoid this Discount at all costs.

I came in to get my tires rotated but was badly in need of new tires. However it being December and…read moreChristmas time new tires were not in my budget. Sales associate AJ went above and beyond in helping me obtain financing that fit my budget. AJ was extremely knowledgeable and understanding!! Make sure to ask for AJ if you need help with your tires.

Super cool staff that were very quick to help. Brian was great! These guys do good work at a great…read moreprice.

My daughter's car went in for a battery/ system check... I asked them to do a complete once…read moreover.... They did... I thought she would need a bunch of things.. I told them to do the work as she needs a reliable vehicle... it seemed pricey at first, but breaking down all the work done that was needed, it was reasonable! Brian was great, going over all the options and costs... even though it was a hit in the wallet, (a much needed one) confidence is high she has a reliable car and will return as neeed!

Quick trip to Big O's to have them check oil level after another shop did work on my truck. Josh…read moreand crew were very quick and helpful! Though the trip only took about 15 mins, this is a great crew of folks!

Great price Once again Big O has saved the day. In each in…read moreevery way. I went camping and it appears that some wires were chewed through. I thought I needed new components but they're very awesome. Technician realize it was just a wiring issue and took care of it. 200 bucks out the door the guys at the counter Josh, Patrick and Brandon. A replacement battery for my key fob. I would highly recommend this place very personable.

I needed the oil filter housing on my Jeep Wrangler repaired as well as an oil change and my spark…read moreplugs done. Not only was the price much cheaper than I was quoted for by several dealerships, being quoted around $1,400 and only paying $900, but the service was amazing. Corey had my Jeep up and running by the time I needed to get to class. Highly recommend!

From the owner: At Bear Tracks Auto, LLC, we bring over 10 years of hands-on experience to your vehicle's care. Led…read moreby a master mechanic, we specialize in Chrysler, Dodge, Jeep, and Ram, while also offering expert service for Toyota, Honda, and Subaru. Our mobile repair service brings the convenience of professional, high-quality care directly to you, wherever you are. What sets us apart? We go the extra mile to ensure your vehicle gets the attention it deserves. With a focus on trust, precision, and customer satisfaction, we deliver reliable solutions, whether it’s a quick fix or a complex repair. At Bear Tracks Auto, we’re dedicated to keeping you safely on the road.

James was awesome! He helped me out with a flat tire, kind respectful & made it as easy as possible…read morefor me. I definitely do recommend to anybody searching for tire service

They do a lot of services but the one I needed was a wheel alignment. Nice gentleman who answered…read morethe phone and was able to help get an appointment made. There for the alignment and they did it. The spec sheet they give you afterwards shows my car is in alignment. But when driving it will pulls to one side; and in fact feels worse than when I originally brought it in. Just pay more and get it done at a specialty shop that will do it right.

I came in on March 24th before closing and the woman up front was so kind and understanding as was…read morethe gentleman that removed the my nail in my tire. I was in panic mode, called before I came and they put me at ease. I called over 10 different tire locations an hour before closing and they all turned me down, saying it would be too long. Pep Boys was the one and only shop that cared and actually helped 30 minutes before closing! I apologize I don't remember their names but I want them recognized for their hard work and excellent customer service. Thank you again for helping me during a desperate time!

I brought my VW Passat in on a Saturday around 11:00am for a new battery. Gentleman at counter who…read morehelped me was kind and respectful and let me know they have to have the battery delivered from another location as they did not have it in the shop. They had my car ready the next morning, and it wound up being $15 less than he quoted me . I understand everyone's experience is different, but this is a clean normal Pep Boys and they do good work. Don't be scared to take your car here.

They're always offering good prices and reliable work for my family's vehicles. Their mechanics are…read morefriendly, knowledgeable, and do the job right the first time.

Went in not even a month ago. I scheduled an alignment, balance and tire rotation. I waited 3 hours…read moreand all they did was "align" my car. I was already upset that they didn't do everything I asked in a span of 3 hours I waited. considering I scheduled an appointment 2 days prior. 2 weeks go by and my car is squeaky and it's bad, even worse as I reverse so I find a local mechanic. I couldn't deal with the noise for 1 day. Thankfully, this guy knows what he is actually looking at!! First thing my mechanic told me was my tire was SHAKING.... mind you I am a single mother, I drive my car with MY 3 YEAR OLD. That is DANGEROUS. Have I waited, it could've ended up FATAL. Second thing is I have to get my car REALIGNED due to Les Schwab not doing their job right the first time. I spent about $200 for a job they couldn't even do. THANKS for the additional problems and payments ... this was so inconvenient and I would NEVER return to any Les Schwab location again. Be considerate and start ACTUALLY DOING SAFETY CHECKS..

This team is above and beyond…read more Quick service, very knowledgeable, and willing to do what it takes to make sure that customers are fully taken care of. I brought my car in due to a flat. They fixed it under warranty, as well as replaced another one of my tires that was worn. Then I realized I forgot to ask for some sensors to be replaced. They took care of the upgrade over the phone and had it all ready for me when I got back. They even stayed after (which I would never expect nor did I intended for them to have to do). Genuinely 10/10 recommend.

Sam was so amazing!! I came in trying to get my tire replaced due to a sudden flat! It was past…read moreclosed but he said they would still help me out! They were so quick and had my car done in like 15-20 minutes!