When I first started my company back in 1995, I quickly learned that OK Lumber was in a league of its own. There were a few other lumber yards I could have chosen from, but none of them matched the quality of materials or the level of customer service I found here. What always stood out to me was how the business was run--there was pride in the work, attention to detail, and a genuine commitment to customers. Over time, I watched other yards come and go, but OK Lumber remained. Even after the original owner retired, it's great to see the family carry on that same standard of excellence. The difference in quality is obvious. While other places might offer lower-grade materials, OK Lumber consistently provides top-tier wood. Yes, you might pay a little more, but you truly get what you pay for--quality, reliability, and service you can trust. What really makes the experience special, though, is the people. It's not just a transaction--they take the time to get to know you and your business. After a while, they're greeting you by your first name, and that kind of relationship is rare these days. If you're looking for more than just a place to buy materials--if you want quality products and a team that genuinely values your business--this is the place to go. I highly recommend. Joe read more

Geoff is GREAT! He helped me with my wooden platform project and provided many helpful tips to guide me along. He selected good planks of wood and pointed out what is desirable. Being a newbie I didn't know this, this guy knows his stuff! I'll be looking for him for my next job, he is a joy to work with. read more

Ok lumber should change its name to "GOAT lumber". Best lumber yard ive been to in a long time! Thanks jeff and jose! Saved the day and the job! read more

I love this place. The people working here are knowledgable but not condescending, thorough yet efficient, and all around pleasant and helpful. They have an extensive range of products, including marine grade plywood I had a hard time finding for a project several years ago, and prices are quite reasonable. read more

The guy at the counter was extremely helpful. He looked up what I was looking for and showed me exactly where it was. The price for this difficult to find synko exterior patch was cheaper than the Internet. I will be back. read more

This company deserves way more than 5 stars. Let's be honest: I'm a clueless girl who doesn't know her way around a lumber yard. I walked in to OK lumber company with a DIY project in mind and the store associate walked me though the yard and showed me all the options explaining the difference. Once we figured out I needed a small cut, he directed me to the scraps and found me a perfect piece. They cut it to the exact size I needed and charged me basically pennies for it. So generous of them! I will forever appreciate OK Lumber Company! Thank you all!! read more

Quality lumber and efficient workers. Hard to find cedar lumber they have IT! Little expensive but very good material read more

How have I missed this place? So close to Home Depot but worlds apart. They stock everything, and I mean everything. Huge yard, good prices, friendly service. Check hours as they close at 4. Quality products. I had to match an exterior panel, they were the only folks in Bay Area that had it. Also note they do not do custom cutting. If you need smaller pieces to fit it in your car bring your cordless saw. A great find, can't believe I missed it all these years. read more

Professional, Friendly, Helpful, Quality. My DIY project: turning a regular door into a barn style sliding door. You'd be lucky to work with Lalo. Patiently by phone, he guided me through their stock, pricing, the strengths and weaknesses of certain materials, and advice on executing my project. When I arrived, Lalo personally attended to me (with a smile!), cut my lumber, and loaded my materials with seasoned advice on transporting wood in my tiny car. Great organization and employees. I highly recommend!! read more

I can't say enough of the fast and great service they gave me. I am really impressed with the help and knowledge they gave me if the material I was purchasing. Thank you so much... read more

I would give 100 stars if possible. I had a DIY project this long weekend to shorten the legs on a coffee table. Tried it with a saw we had in the garage, did not work out. On a whim I drove in to OK lumber and was hoping for find someone who I could hire to cut the legs down. Frank came right up to me to ask about my doggie, Dandy. He then took my wooden legs from the table and cut them right then and there. The nicest man on the planet. He would not take any money. I am so grateful and can't wait to go back. My table fits perfectly and I appreciate my angel Frank at OK Lumber so much. Thank you! Monica and Dandy read more

Really nice friendly folks here. They were the only ones who were able to order some special sized insulation I needed. They got it there faster than needed and even helped me load it into my van. Highly recommended! (p.s.--lumber yards sell more than lumber. I saw tools, gutter screens, decking, and insulation here) read more

Ladies! If you have a project you are working on, this place is great. I had no experience with lumber and everyone here were very nice in helping me. Friendly staff Very helpful kept things short and to the point. read more

Great place. I was able to find exactly what I wanted (other local lumber yards didn't have it). Got a reasonable quote and am having the lumber delivered this week. I couldn't be happier. Every person I talked with there was helpful, knowledgeable and nice. OK will definitely be my first stop for lumber in the future. read more

Great people always wiling to help me out. I enjoy going there. I can get my items and get out quickly.

I Give Trevor Irwin Two Thumbs Up on his fantastic Service at OK Lumber in San Carlos he Always helps the customers with a smile high five to Trevor Irwin read more

I am so grateful for the amazing experience I had with OK Lumber! We needed redwood to build raised garden beds for my son's middle school, and the guys we worked with at OK lumber went out of their way to help us out. Because it was for the kids and the school had a very limited budget, they worked with us to give us a great price that made it possible to get all the wood we needed. You could tell they really wanted to come through for the kids :) They had everything in stock the day we needed it and the wood was great quality. We built the raised beds and the kids are so happy!! We start planting soon and I know with these redwood planters, the school will be able to use their garden for years. Thank you! read more

O.K. Lumber - new redwood planters with rough redwood from OK lumber - Building Supplies Near Me - San Carlos, California

Just wanted to say the people here are really great. I was actually shopping for groceries nearby and could not get an Uber back home because my phone didn't have service. It was a pretty stressful situation. I walk in to OK Lumber and asked to use their wifi and they were all really nice and funny! Javier came through big time and let me use his hotspot so I could get an Uber and get home. Thank you Javier! read more

These guys are my favorite lumber company. They always have exactly what I need. My go to choice for DIY projects. Tim is great!

Visiting Home Depot is good for the male soul. Go in, browse, choose the stuff you think you need, bring most of it back later. Nobody looking down on you or making you feel anything but the near professional contractor you know you are. Lumber yards are different. They know you are an ignoramus as soon as you walk in the door and often seem to sneer at that ignorance. They're intimidating! But OK Lumber is different - REALLY friendly people will give you the advice you need without making you feel small and help you to buy what you need for your project. Chances are you'll get the right stuff and won't need to return it later either! Alberto in particular was super nice. read more

Needed some 1/8 thin pieces of wood to fix a door jamb. The guy at the counter said he didn't have anything that size for sale. Then he says "follow me". He shows me a pile of strips that had been shaved off of larger pieces before they were sold. "Perfect", I said. "Take whatever you need". Next time I'm starting a project, OK Lumber will be my first stop. Great CUSTOMER service. read more

Great service still exists! I had the fortunate experience of working with Alberto who is mentioned in other reviews here. The service provided by him was absolutely incredible. I decided to build a small raised deck for our dog, not a large project at all, about 2' by 2' about a foot off the ground with a ramp so definitely not a large revenue job for them but he went way beyond what I expected. I had sketched a picture of the project and he took the time to go over the best type of wood, the dimensions of each piece and the total amount of lumber needed. We then proceeded to the lumberyard area to look at a couple of types of wood at various price points and the differences in quality. Once I picked the wood, we went back to the sales office to detail the exact cost and he also helped me pick out the right screws for the job. On top of that Alberto even cut the wood to the specifications I needed - saved me some work and sawdust at home. I'm just a regular DIY guy, no contractors license but he gave us a small discount anyways. I must say I cannot recall a better experience anywhere in recent memory. Alberto spent about 30 mins. in all with me for a small project that costed $69 - still can't believe he spent all that time with me - TOO GOOD! read more

This is the place that I buy my lumber to replace the redwood that has been rotting in my drive way. The employee even suggested that I buy "rough-cut" lumber and mill it myself. This was a GREAT suggestion ! I will always buy my lumber here from now on. read more

If I could give 2.5 stars, I would, but rounding up to 3 in the spirit of generosity or perhaps I caught them on a bad day? My project: 5 raised Redwood garden beds. Dimensions: (3@ 8'x31") (2@ 4'x4') Cost: ~$1150 in wood from okay lumber I didn't know that much about quality, so I googled how Redwood is rated. I assumed that the high cost was then for a better grade of wood. Compared to the basic redwood of the same dimensions at Lowe's, for example, the cost was ~2-3x higher. I arranged to have the wood delivered and assumed that I would receive uniform high quality boards. Unfortunately, the quality was extremely varied, up to the point of the basic dimensions not even being met. (Some of the 2x12's weren't even the full 8' long) I had this wood delivered, since I didn't have a vehicle to accommodate it. So, based on their name, some of it I guess was "okay lumber." Some of it was definitely subpar.. It was conclusively not a good value. It's hard to make something (even as non cosmetically sensitive as a garden bed) when the thickness and quality between boards is so drastically varied. I had tried to call into the shop a few times to mention this experience, but I was left waiting on hold for a longer time than I had available. Some in the store are courteous and some are the opposite, but the overall business leaves me wishing I had gone elsewhere. I just have a penchant for wanting to support local businesses, but in this case I wish I hadn't. So, in summary, I got some "okay lumber" and some not okay lumber, at a price that would typically demand some high quality lumber. read more

O.K. Lumber - Uneven length boards, as seen on the left. Picture shows board that isn't even 8' long, as per standard dimensions. - Building Supplies Near Me - San Carlos, California

Kenny, Erick and Carlos definitely go the extra mile for their customers and employees. Seems like a fantastic place to work and shop. Keep up the great customer service!!!! Best regards, Renee read more

Bought 36 6x8x8ft beams and 200 stakes for landscaping stairs. Ken's team delivered on time. Unfortunately a few were unusable, unseen, in side the stack. Ken replaced, no questions asked. Great experience, OK stands by their value of quality product, quality service, sometimes so rare these days. Highly recommended, I will be back when I have the next project! read more

The staff at Ok are great. Most of the time they have all the stock I request, but they may be low in stock ocassionally. Ease to work with staff. Pricing is reasonable. read more

The name says it all. Overall it's OK because their lumber is good but their prices are the worst on the peninsula. Example 1" x 4" x 20' all red stick of Redwood is nearly $60!? The retail price should be $30 average. That's a 100% mark up over retail! Imagine the cost they're actually paying for their wood. Ok lumber has always been expensive but recently the price hikes are just a joke. I go elsewhere now. read more

I won't be an O.K. customer today. Wasted my time over 3 pieces of wood totaling 5 feet that I didnt need and wasnt going to pay for. There was an elegant solution but O.K. wouldn't persue it and I may find another yard today read more

Frankly, all the people that are giving OK lumber 5 stars are not doing their homework. While they have a decent selection and will hold your hand as you walk around the yard, there are many other lumber yards in the vicinity with the same quality wood that sell for 30-40% less than OK (and I'm NOT talking Home Depot). I recently priced up $2100 of select heart redwood fencing material at ok lumber, which I can get for $1300 just up the road in Belmont. Same grade/same lengths, everything the same! Please do your research before yelping in your post coital fog- all the good reviews made me visit this place first, and I was shocked at the prices. Thanks! read more

This place is amazing. Customer service is off the charts. First, my wife and I went in with just an idea of what we wanted to build. Alberto had the patience to not only listen and answer our dumb questions, but also to help design exactly what we wanted to build. He made sure we understood everything without being patronizing or having that weird "overly friendly" vibe. When I asked "do I need to buy a power saw for this?", he said "Yeah, but you can just borrow mine." (His, not the company's: he repeated this offer later!) As he was working up an estimate, some have senile guy rammed into our car. Another employer stopped the guy from running off and then ran in to find out whose care it was. I went to check it out and a minute later Alberto was out taking pictures of everything and documenting the crash. When he left the scene he went in to call the San Carlos police for us. After we finished the whole insurance bit, we went inside and Alberto not only had our estimate ready, but also a hand-written report of what he saw, so that we can use it with the insurance company. I don't know how OK lumber compares to others in terms of prices, but I'll probably never find out - I'm a loyal customer from here on out. read more

I recommend OK Lumber to anyone who wants great customer service, excellent quality wood, and a vast array of other building materials. The staff takes the time for any professional or novice customer to help them pick the necessary materials and suggest alternatives. Go to the big box stores if you want, but you'll be missing out on an excellent experience with OK Lumber. read more

I think the most telling compliment I can give OK lumber is that I live in Sunnyvale and I drive to OK Lumber in San Carlos whenever I'm doing a 'major' home improvement project. They carry everything you need to do a project. While their tools, material, etc. are professional grade (many of the contractors I know do purchase here) they are always more than willing to help out a 'lowly' DIY-er like myself. read more

Was blown away by the level of customer service, pricing and quality of products that OK Lumber offers. These guys care about their reputation and it shows--the friendliest lumber yard on the Peninsula. (Heck friendliness business of any kind on the Peninsula). I am a home owner and was putting in a red wood pergola and called literally 9 different lumber yards and found OK Lumber to have the best quality, pricing and customer service. The lumber quality was top notch. During my initial visit, I was given a tour of the yard to view the materials I would be using. I was surprised to find that all lumber is covered to minimize sun exposure to ensure you get the best looking lumber. Other lumber yards I visited didn't bother covering their lumber. To be fair, i didn't visit all 9 lumber yards as some of the initial phone conversations and pricing steered me away from these yards so I can't speak to how they care for their product. I made a mistake on my order and was able to swap out for the item I needed without hassle. This is a business I enjoy spending my hard earned money at cause I totally support what OK Lumber stands for and how they conduct their business. Its how I would want my business to be ran if I own a business. For my order, I was assisted with Tim T. the rock star of customer service reps at OK Lumber. He's right there with the best of Nordstroms customer service/cashiers reps. Definitely a lumber yard for your lumber and construction hardware needs. If you have any questions about my experience with OK Lumber or would like to see the pergola that was built with the lumber from their yard, drop me a message(not sure if Yelp offers messaging services, so YMMV.). read more

I only needed one piece of wood to replace a damaged fence post and Alberto treated me to excellent service! He showed me options, gave me additional info, measured, made the cuts I needed all with a smile. I noticed the other employees doing the same with other customers. That $11 was well spent and I'll be back with both big and small purchases in the future. read more

Jon P. is right on. Home Depot is good if you don't have any questions or you want poor quality lumber. But if you want a knowledgable staff and a great product OK Lumber is the place for you. They load up your order into your truck on site. If you need delivery they also deliver for free for orders over $500. My only issue is that their lumber is a little pricey, but the service totaly makes up for it. read more

We are wainscoting the bathroom and custom framing a mirror so I needed help figuring out all the trim pieces to get. Tim helped me and was very patient with all my questions and indecisiveness. He got me everything I needed a good price. I am glad I went here vs the big box stores. read more

Excellent quality wood at reasonable prices with great customer service. The staff is friendly. They have every type of wood I've ever needed. Can't go wrong! read more

Customer service & materials are top notch. Do yourself a favor and skip the big box stores if you're in need of quality lumber.

I love coming here, they have a great variety of stuff, including some hard-to-find trims and siding. The customer service is the best in town! Plus they have free kindling and free sawdust! read more