Went in yesterday for a follow up for them to fix T.P.M.S. from a mistake they made months ago…read more Upon getting my vehicle home, I noticed that the two new tpms in the front are silver, ON BLACK CUSTOM WHEELS. It looks terrible, & was never discussed, & the preference is always what looks best.....obviously to match the wheels. If they don't fix this AGAIN, it will unfortunately for them be the end of our business there. We will be taking our three vehicles somewhere different for better service.

We had the great joy of running over a chunk of threaded rod and blowing our tire AND poking a hole…read morein our aluminum rim on our older Rav4, three days before X-mas and a road trip from Blaine to Everett for dinner. I checked at Costco, but they had no rims and the tire was an oddball and would be several days out. So, I went to Discount Tire, where I was successful at getting an oddball tire for older S10. The very accommodating counter guy (#69) said they had rim options and could get the tire in a couple of days, making our trip south a reliable venture. To sweeten the deal they beat Costco's price by a few bucks and they offer a military discount for us retired old guys. I was very pleased to get a call from DC the very next day saying that the tire and rim were in and would be available soonest. I went in, they put the new tire on and the spare back where it belonged, all smiles and happy holidays. In summary, good availability, great service topped of by being a good value. As MacArthur said, "I'll shall return"

Took my 2012 Honda accord in for an oil and lube. Cost me 73% more than the same service provided…read morein 2019 by previous mechanic who is no longer in business due to illness. OK charged me $90 to change a cabin air filter which was installed for free last year. I suspect it didn't require changing as my annual mileage is less than 5,000 km. Just viewed a youtube video which demonstrated installation of cabin air filter takes less than 5 minutes to install. Shameful!!! Unfortunately, my trust has been eroded even tho this facility was recommended to me.

Quick, friendly, courteous and most importantly, clear pricing. I was impressed with the service I…read moregot from Andrew at the front desk and from the vehicle tech that completed the work. Great product knowledge helped me choose the right tires, I'd go back tomorrow or recommend to anyone in the area wanting reliable service at a fair price!

Do not take your flat repairs here. They plug the tire. No reputable tire store does it that way…read more It's cheap and not considered quality repair at any tire store. The proper way to repair a flat is to take the tire off the rim, find the whole and patch it from behind, not to mickey mouse a plug in that will eventually leak or not last with heat and cold. They charge the same price as having a REAL tire store fix it properly and not just to plug it.

The owners are outstanding with quality customer service and knowledge of cars and how to repair…read more They do what has to be done and don't try to do more than what is necessary. They are honest men with positive attitudes and intentions to serve their customers with quality service and repairs. I thank my lucky stars that I found them... Alex and Gabriel are awesome!

Had a tire damaged by a road nail and they found a tire match immediately and did such a fast and…read moreexcellent service! They also charged fair and square and saved me so much money. Staff are so friendly and overall experience was great!

I going for a tire rotation, but was advised to change the tire. The guy was nice and honest. Plus,…read moreI feel my car has been sliding and not coming to break fully recently. Hence, I decide to go with his advice. Got some used tire and pretty happy with. The thread wasn't that deep but I think the price is ok. It was cold, so I appreciate his working in the cold. Overall, it was a good experience.

Been a customer here for 12 years. Never had prior issues. Went in for a seasonal changeover. They…read moreput one of the tires on backwards, outside was on the inside (directional tire) went back, they "fixed" the issue. The shop also damaged, one of the wheels; brand new car, wheels have never been touched prior. They denied the damage but said they would pay for it? Dishonesty is a bad business strategy. The quality of the work coming out of this shop has declined, would not recommend. Will not be using this shop again.

We got exceptional service from Jay and the team. Our tire pressure warning light popped on as we…read morewere going down Highway 1. We stopped off at 1010 Tires and they quickly diagnosed the problem, and allayed any concerns we had about our tire The team was friendly and efficient, and sent us on our way with a smile. Great value from a very pleasant crew. Thanks, guys!

This business ROCKS! The service and front end people are the BEST! Today I came in to have my…read morefront brakes changed. I dropped off the car a day earlier than my appointment was set for and they didn't complain, but just ordered the parts needed rushed and got the job done earlier than I expected. On top of that the price was cheaper than quoted a few months ago! Wow! Unexpected. Very honest here. On top of that I had asked if they could install a wiper I struggled with, and NO PROBLEM. They also made sure the tire pressure was checked too. Great guys and great business!

My sister-in-law recommended this shop. She told me they have awesome staff & competitive rates…read more I'm glad I listened to her advice. I called them up one day & told them what I was looking for. They gave me a quote. I called around & got a couple quotes from other tire shops, I also looked online. These guys had some fair prices, so I called them back and they put in an order for my tires, said they'll be there the next day. Next day I drove out to Surrey, they are across from the Scott Road SkyTrain station. They greeted me outside, had me pull up, then got to work. I was so impressed at how efficient they were. The installation was 25-30 min. I feel much safer with new tires. These Toyos are solid and have the M+S rating for winter on the S2S Hwy. Every single person working was friendly, from the guy who took my booking over the phone, to the installers, to the man who took payment. I highly recommend them. You can skip the Costco crowds & CT, go here, and support local business for the same if not lesser prices.

Great guys, great service! Local long-standing shop that didn't disappoint! Would definitely…read morerecommend!

Wow I have always had great service until now I had my brakes done here about a month ago and…read morelast week there was a grinding noise so I took it back to Westwood they put it on the hoist and said I cant see nothing not sure why its making a noise . Frustrasted I left thinking I have to cancel my holidays. The noise got worse so on the advise of a friend I went to Apel auto they put it on the hoist and they Discovered the bolt on the driver side holding the new break was gone. They replaced it at no charge I stopped by Westwood on my way home. And the same gentleman was there I told he what had happened and he basically blew me off again. After 30 yrs of recommending family and friends and using their service Iam sorry to say never again

I have been using Ian's Auto almost since it opened . Awesome people great prices ,and extremly…read moretrust worthy . I had to get my car towed in for a simple electrical issue . They diagnosed it and fixed it FOR FREE . I had to fight to tip the mechanic lol . Seriously though , they are a great business full.of good people

Very busy, but seem to be able to fit in emergency repairs…read more Friendly, honest, will not overcharge. Highly recommend this shop Mike C

I was driving my daughter to a medical appointment when the low tire light came on. Naturally I…read morepanicked, not only because I wasn't sure how to change a tire on the highway but also because this would put us late for the hospital appointment and these days, once you're late, it's hard to get a replacement appointment. I called my husband who uses Kal Tire commercially. I pulled in and they immediately ascertained the situation, and diagnosed I had four low tires, filled them and gave me recommendations going forward. They also looked to see if it was anything like a nail but it appeared to be just a case of me not knowing. And now I do and I know why my husband sent me there because they were awesome!!

Highly recommend this location. Have had a few issues over the past couple years with flat tires,…read morepurchasing tires and just inquiries. Their customer service has always been genuine and helpful. Have been helped by owen a couple times and appreciate his quick and personable Help.

I brought my SUV in to have a simple oil change and transmission service. Mohammed did a great job…read moreand advised me that it was too soon to change my CVT oil. I appreciated his honesty. It's hard to find honest people these days. They also did a chassis lube and break inspection at no extra charge. Four hours and $122.00 later I was on my way. I will definitely use these folks again.

Cory, Scott, Garth and their crew are incredibly professional, reliable, and easy to deal with…read more They were recommended to us a decade ago, and we have used them ever since... Even though we have moved out of the area.