These guys are the absolute best. I cannot say enough good things about them. My car dealership has…read morebeen a scam, so glad to have found St Helena Auto Repair.

I know that this is a family run establishment, so writing this feels bad, but I feel obliged to…read moreleave an honest and factual review. My A/C stopped working in my 8 year old Mercedes. I called St.Helena Auto to book a diagnostic for later that week. They had Friday 10am open. I dropped the car off at 10am and was told it should be 2 hrs or so. I waited until 1pm, then called them to check on progress. They said they were starting to work on it now. After waiting in several coffee shops all day, I walked back to the shop around 3, they were just finishing my car. They said they had refilled the refrigerant to see if there was a big leak (there wasn't) and had diagnosed the compressor's electronic components were bad. The tech said they'd send estimate for work by end of day, or maybe early the next week. I was billed ~330 dollars. The next week I didn't see an email go by, work was busy, and I figured I'd give them time to complete writing up the estimate. The following Tuesday (so 11 days after I brought the car in) I called in to ask if they could re-send the estimate, since I had never received it. They told me that since I'd driven my car off the lot since the estimate had been done, I needed to come in for a second diagnostic + estimate. I emphasized I still didn't have a copy of the first estimate of work. They insisted that since it had been 30 days since my diagnostic (it had not, it had been 11 days) I needed to come in for a second diagnostic. They also said they did have a copy of the initial estimate, and would email me it. They never did. Overall, I am sad that I wasted all of our time bringing my car into this shop. Perhaps they are super busy and forgot to writeup the results from the initial diagnostic, but trying to charge me for a second one is not what I expected.

Not your average body shop. They have expertly installed numerous enhancements to my Tacoma. These…read moreincluded front and rear bumpers, skid plates, side bars, lights, and a wench. When I took the truck into the Toyota dealer for service, everyone was impressed by the level of craftsmanship. Well, I had a big ooops in January. The front passenger side of my truck was damaged to the point it had to be towed. Of course I took it to Carls. Kelton stayed late for the delivery of my truck, loaded my baggage into his truck and gave me a ride home. Kelton worked with my insurance company and got a good estimate. The insurance company wanted non factory parts to be used in the repair. Kelton worked with me to get only OEM parts used. This shop provides and demands excellence. By all means, use them to provide the service your "baby" deserves.

They are very friendly and they took care of my car in a timely manner, making sure to always use…read morefactory parts and dealing with my insurance company who didn't wanna pay for that

I'm extremely satisfied with the work done on my Lexus RX. Mario is meticulous and only uses…read moreoriginal parts, which I really appreciate. He's trustworthy, takes great pride in his work and offers very reasonable pricing. Highly recommend!!

This service for automobiles is extraordinary they will do service for half the cost of what it…read morewould take to use the dealer. Quality is incredible personal attendance is wonderful.

5/5 - Outstanding Experience with Sager Ford!…read more From beginning to end, my experience with Sager Ford was absolutely wonderful. I submitted an inquiry online for a 2024 Ford Expedition, and Irma quickly reached out, letting me know that they'd love to earn my business -- and they truly delivered. I worked with Alex, the sales manager, who was incredibly kind, transparent, and accommodating. This was by far the easiest vehicle purchase I've ever made. It also happens to be my first American car, and I couldn't be happier with my decision. Even though we live near Walnut Creek, we drove about an hour and a half to St. Helena because Sager Ford offered us the exact deal and monthly payment we were looking for -- with no markups or games, unlike many other Bay Area dealerships. The entire process was smooth, honest, and efficient from start to finish. I highly recommend Sager Ford to anyone looking for a great experience and an even better deal on a Ford. It was 100% worth the drive!

They great service and salespeople they amazing they treat me well will come back soon and thank…read moreyou for all your service I appreciate it thank you

I brought my BMW in for service at this family-owned business. The team was not only courteous but…read morealso highly professional. They worked diligently to accommodate my schedule and provided a thorough update on the work performed. Overall, it was an excellent experience with great service. I would highly recommend them to anyone in need of luxury foreign car service.

I only had a full-inspection done at B&B on a vehicle I recently purchased. They gave me the most…read moredetailed inspection report and I appreciated it so much. Everyone should get this done. Customer service was on point. Every interaction I had, I always had a sense that they are all good people here. I'm scheduled to get some maintenance services done on my new beast and I also plan to get my husband's truck in for a full-inspection as well. I'll report back on those services. So far, I'm very happy I found them. Thanks, B&B. See you soon!

Helpful, friendly and straightforward service. They look to find the right solutions that make…read moresense for you and don't push you on anything like other repair places do. The work is always very well done!

Eric is extremely knowledgeable, innovative, honest, and caring. He did what no-one else was…read morewilling to do: he changed the transmission fluid on my Mini Cooper, saving me from having to buy a new transmission or a new car. Eric took the time to assess and explain the problem to me, used diagrams to show me what he was going to do and presented me with a sample of the transmission fluid before and after he changed it so I had a better understanding of what was going on. On top of excellent service, Eric and his team provided excellent value; he charged me less than what he initially quoted for the job. Eric and his team extended the life of my car and saved me thousands of dollars. I highly recommend them.

I've been a long time customer of Bill's shop. I was sad to see that he was retiring, but also…read morehappy for him. Like most I was skeptical of the new management. But I stuck with it. And after bringing multiple vehicles over the past year, I can tell you that they have picked up right where Bill left off. In fact, I believe they have expanded on Bills business model and I will fully endorse this new ownership! Mike is absolutely amazing! He has gone above and beyond to help me multiple times. And even asked me my advice on what could make the experience of bringing my vehicles in more pleasurable and how to streamline my experience. I not only experienced this with my personal vehicles, but also my business vehicles and my family members and friends have experienced the same top-notch service. I fully endorse Bills Shop, and this new ownership!

Second time coming to Bill's Shop. Mike has been one of my go-to guys for my 2002 Lexus IS300…read moreprojects. Today was for an alignment. They were able to take me in on short notice, get the alignment done quickly, and also fix a grinding noise coming from the rotors. Once again, very happy with this shop. Thank you, Mike!

Kyle from Los Prados Tow was an absolute savior for us after a bad accident on the Silverado Trail…read moreon our way to Calistoga. Friendly and way helpful above and beyond the call of duty. Thank you, Kyle!

My car wouldn't start and I was parked on the side of a really busy street but Kyle and Michael…read morewere beyond helpful in getting me towed and solving the problem! Kyle came out first and tried everything he could to start the car while being so kind and respectful. He explained what was going on each step of the way and pointed out where things were which was so helpful. Even though he couldn't get it to start because of an issue with the starter he explained my options and made sure that I was fully informed through the whole process answering any questions I had. I ended up having to get my car towed and Michael went above and beyond and drove me and my car back to where I live which was over an hr away. He was also so respectful and kind keeping me informed throughout the drive. It was such a fun time chatting with him and he also helped ensure I got all my questions answered and to get my car fixed safely. They even helped answer questions about insurance so that I got the best price! I wish they were in my area because they are such amazing people and reassured me that it was all going to work out and be ok! Thank you so much for your help Michael and Kyle!!!