These guys are the absolute best. I cannot say enough good things about them. My car dealership has been a scam, so glad to have found St Helena Auto Repair. read more

I know that this is a family run establishment, so writing this feels bad, but I feel obliged to leave an honest and factual review. My A/C stopped working in my 8 year old Mercedes. I called St.Helena Auto to book a diagnostic for later that week. They had Friday 10am open. I dropped the car off at 10am and was told it should be 2 hrs or so. I waited until 1pm, then called them to check on progress. They said they were starting to work on it now. After waiting in several coffee shops all day, I walked back to the shop around 3, they were just finishing my car. They said they had refilled the refrigerant to see if there was a big leak (there wasn't) and had diagnosed the compressor's electronic components were bad. The tech said they'd send estimate for work by end of day, or maybe early the next week. I was billed ~330 dollars. The next week I didn't see an email go by, work was busy, and I figured I'd give them time to complete writing up the estimate. The following Tuesday (so 11 days after I brought the car in) I called in to ask if they could re-send the estimate, since I had never received it. They told me that since I'd driven my car off the lot since the estimate had been done, I needed to come in for a second diagnostic + estimate. I emphasized I still didn't have a copy of the first estimate of work. They insisted that since it had been 30 days since my diagnostic (it had not, it had been 11 days) I needed to come in for a second diagnostic. They also said they did have a copy of the initial estimate, and would email me it. They never did. Overall, I am sad that I wasted all of our time bringing my car into this shop. Perhaps they are super busy and forgot to writeup the results from the initial diagnostic, but trying to charge me for a second one is not what I expected. read more

I had my 60,000 mile service done here recently - they are SO honest and clear about everything they are doing. It was way more affordable than the Honda dealer who made mistakes twice with no apology because it's just a job to them. St Helena Auto folks have been here 40 years and live in the community. You can definitely feel comfortable bringing your car here! I have to add that I'm wondering if the recent 1 star Reviewers got the shop name wrong - or maybe they work for a competitor! St Helena Auto does NOT ask you to pay cash, but they prefer check to cc because they avoid the cc fee, which LOTS of small businesses do. They do NOT ghost you. And they do NOT charge 4 times other shops. In fact, I had to insist that they charge me to put in the air filters that came in after the bill was tallied - but they still wouldn't charge me for that - I'm not the only reviewer who has experienced their kindness. read more

I'm so incredibly grateful to Ed and his staff at SHA. He explained everything to me before it was done. and handled it in a very timely manner. I owe a Mini (BMW) and he knew all things about it. I would very highly recommend them read more

This is a long time family owned and operated local business. They are super friendly, fast, honest and fair. I have gotten my smog check for years but I never realized they did so much work on cars, so I will now take my Honda CRV there instead of driving to Kastner in Napa where the dealership costs are ridiculous. I absolutely recommend this auto repair shop - it's nice to be able to trust that the work is done right and the prices are fair. read more

We drove in with an emergency problem. Jacob could not have been more professional and friendly. He immediately diagnosed the problem, fixed it, and suggested a solution to prevent it from happening again. Took no money, as we were coming back for the final solution. Final repair was more than fairly priced. Again, Jacob was super nice, efficient, and communicative. He made us very comfortable and took great care of our car. Would recommend them for any auto repair needs. read more

They'll ask you to pay cash only to ghost you and ignore your calls after doing so. Incompetent in their work, unprofessional, and unreliable. Over charging. Quotes you at a certain price on the phone but charged me double in person. Would have been better off selling my car than coming to these clowns. Dont trust victor read more

They take advantage of you if you don't know anything about cars. They first charged $170 for an enguine diagnostic test, and then wanted to charge me $800 that other shops quoted $200. They wanted me to pay $300 for the part when other shops charged $50 max. Highly recommend driving a little further and go somewhere else they don't charge you an arm and leg. read more

Victor at St. Helena Auto Repair is the best! He recently repaired/performed maintenance on two of our vehicles, including staying late in order to make sure he ordered the right part so that he could have it as quickly as possible for me. Prices are beyond fair. They are honest and kind and helpful! We are beyond grateful to have found this business and can not recommend them highly enough! We will be bringing all of our vehicles to them. read more

Excellent knowledge of all cars and a drive for doing it "the right way" I brought in my 1957 Porsche Speedster and Victor wasn't afraid at all to work on it. He adjusted the brakes and clutch cable and corrected things my previous mechanic actually did incorrectly. This is the type of service you want because they just care about doing the right thing and not charging you an arm and a leg for work that's not really needed. Don't hesitate to bring your car here for repairs and maintenance. read more

I just went for a routine oil change today and I am a customer for life and will pass it on to everyone I know! Anthony was so nice, and went above and beyond. His father-in-law was great and I am so appreciative! NOT a chance I would not use them again- 5 Star all the way-THANK YOU read more

My 2000 Maxima broke down this past vacation weekend. The local AAA towing outlet made a call at 3:30pm on a Friday and they stayed to check it out. He was very sure it was the starter gone bad. I trusted him and they got it finished by 5pm and though a dent to the wallet, he fixed my car and it's been running great. REALLY appreciate the help in a pinch on a Friday when most want to go home early. Thanks, guys. read more

I went to St. Helena Auto Repair the weekend of Thanksgiving, requesting an oil change for my 2014 Acura. **I would not go here** A shady employee changed my oil and made me pay cash - told me he couldn't provide receipt. Also had a minor working for him (kid said he was 15 years old, while older man said he was 18) who didn't know what he was doing. Watching him put the skid plate back on, it was lopsided and he didn't even realize how it slid in. Now, 4 months later I was driving on the interstate, and my engine started smoking, my "oil low" light came on, and I had virtually no oil in the car. I looked underneath and there was oil pouring out. I took it to Acura dealership, and they showed me the shoddy job -- oil filter was on ajar, and leaking, with oil all over the underneath and back of my car. It cost me $180 to have it fixed and cleaned. I left a Google review, and someone from the shop contacted me saying he would talk to owner and get back to me, but I never heard back. It's obvious that my review is not consistent with many other reviews for this company, but I would absolutely not go to this place again, and advise all to avoid it as well. read more

Jacob and the team here seriously helped us out in a huge bind.. one of our cars broke down on my wife while she was in St. Helena area for work and was traveling with a film crew 70 miles from Sacramento. We needed major repairs and on top of that, we were leaving out of town for four days. St. Helena got the repairs done, timely and with top notch quality. The arranged for us to pick up the vehicle after hours since we were picking it up after their normal business hours. I have yet to find this level of service in Sacramento. I will seriously consider driving out to St. Helena for any future repairs due to the service they provided for us in time of need... Plus you can't go wrong with area wine tasting while waiting.. read more

We were driving through Saint Helena last week from out of town when our car heated up and we were directed to Saint Helena Automotive Repair garage. My mom took the car in and was quickly greeted by Ed who within minutes had our problem diagnosed and we were back on the road. Not only was he extremely knowledgable, he was passionate, assuring and very trust worthy. He help us avoid a major problem that would of ruined our trip! I highly recommend this auto shop, thanks again Ed! read more

Called to schedule a smog check and Kenny told me to drop by at 1:30. I arrived and was taken care of immediately. Smog check was done and I was on my way. Got home, DMV had the info and I completed my registration. Ezy Pezy. I have no other experience with them on car repairs, but I intend to give them a try. read more

Had smog done on my Porsche GT4, while the cayman platform is difficult to get to the engine to preform the test, they were able to get in and out and get the test done. read more

my tire pressure light came on and i wasn't sure which tires needed air so i stopped by this place and was very much satisfied with my experience. the man instantly checked and filled my tires for no cost whatsoever. i forget his name but thank you! read more

I live in Calistoga and feel very fortunate to have found this auto repair shop nearby. We have 4 diverse vehicles (2018 Audi, 2015 Chevy pick up, 2008 Porsche, 1960 Morgan) and St Helena Auto Repair does a great job on all of them -- from routine oil changes, to hard-to-find rattles, to major engine work, and even replacing a headliner... I trust them with everything and they always come through! They are friendly, timely, honest and priced fairly. I highly recommend their services. read more

As a college student in a small town it may be a little overwhelming to have car troubles all on your own. When i talked to Ricardo from auto-metric, i had peace of mind giving them my car and I was rewarded with honest mechanics and hospitable service. In my prior experiences with car trouble (believe me, I've had a lot of car troubles) dealing with mechanics can be a stress and sometimes scary situation. These guys understand that hard-work and timely service is the best way to go. I would highly recommend going to these guys for car service if you're in st. helena. They did all the work on my college's shuttles (i attend the Culinary Institute of America) so I know i can trust them. Great, quick service from a knowledgeable and friendly family read more

I can't tell enough people about Auto-Metric in St. Helena and how wonderful they are. I'm not originally from California, and to move here and not know who to turn to when something goes awry with a vehicle can wear thin (especially after 8 different mechanics, 5 transmissions, and 4 cars later). One phone call and conversation with Victor and our minds were completely at ease. We knew what was going on and what to expect each step of the way! So reassuring to find honest, hard-working, kind auto professionals, we can't thank you enough! read more

Since the father retired the son took over and he thinks hes a know it all. He charged me 196. to replace 2 pieces that cost a few dollars each. Only worked on it for about 40 mins. Way to much. Got down south and its still didn't work. Been stuck down here because of covid but got someone else to look at it because it was very hot down here. They fixed it and its worked ever since. He also fixed what Little Victor fixed said it the piece wasn't good. The part he fixed discharge pipe has been leaking for along time. Very easy to see. He showed me with a flashlight. He even gave me the part to show these guys where it was leaking. I really think they should give me my money back for that last job he did because it wasn't done right. I'm sorry the dad was very nice. Wish he was still in charged. read more

Super efficient, helpful, friendly, and fast. We were in town for the day and our brake light went out. We stopped by to see if they could help and within 10 minutes we drove off with a new brake light. I would stop here again if we need anything and recommend this auto shop to anyone in the area needing car help. They seemed very knowledgeable, honest and professional. read more

These Guys have hooked me up twice. I brought in my Toyota Tacoma and had my whole muffler welded back on and lights all fixed plus oil change for like 240. Super good prices and excellent service. They even gave me a ride to my school a few miles away. I would send my Family there for auto problems as they did not cheat me either time I have been there even though I dont know a lot about cars, My buddy does and he assured me They did a really good job at a chep/fair price... read more

Great place to get all your cars needs fixed. Its like going to the dentist for your car you know you should get your basic maintance done so there are no real surprises but sometimes it hard to get to someone you trust. These guys are trustworthy. read more

We love this place. They are honest, fair, and do great work. Anthony and crew are awesome. We have been using them since moving to valley a few years ago. read more

My dodge rams check engine light came on, on my way home from PUC...a fellow student referred me here and told me to ask for anthony..anthony wasn't here, however Ricardo was glad to TRY and help me out...However I don't think he's capable of workimg while stoned. Couldn't diagnose my vehicle properly and then copped a attitude because I was asking too many questions I assume. Poor customer service..I can't recommend this place to anyone. Sorry read more

This review is long overdue. Back in January I was in a pinch and the guys at St. Helena Auto Repair were amazing! I called them to see if I could bring my parents car by (a jaguar that they never use) since it was making an odd sound and they checked everything on the spot and made me feel so much more comfortable about driving it back down to Marin with my baby in the car. The noise had me so worried, but they settled me down and assured me that all would be fine. Thank you, Ricardo and your team - you guys are amazing! If I hadn't gone down to Marin that day we would of never found the amazing home we live in. I really appreciate all your help that day. If I am ever in a pinch again up in St. Helena while visiting my Mom I will make sure to reach out to you guys first. :) read more

I'm leaving this on behalf of my fianceé. She had an unfortunate car issue while on a business trip to St. Helena. The starter relay on her VW had an issue -- a very cheap, and easy to repair part, but unfortunately, they're hard to come by in St. Helena! Anyway, they ordered the part express, and while they could have completely gouged the heck out of an unsuspecting non-technical car driver (my fianceé), they got her all taken care of, with 30 minutes of labor. High ethics to knock out an easy problem. read more

Place is hard to find at first. It's all the way in the back of a string of shops. The people were extremely nice and helpful. There's also coffee if you're into that. The smog quick was very fast, but a little on the expensive side. In and out in 15 minutes. read more

They are our life saver! One very nice Saturday, my LA friends came and we were 6 of us in the car. We were planning to wine hop, all of a sudden, my husband hit a curb, and bam! Weird sounds happening at the back. My husband decided to take the van to the nearest auto shop. We are in luck, a nice man greeted us. They were closed that time, but he was so awesome he took our van and helped us with our dilemna. He ordered the parts and told us to come back in a few hours. Otherwise we wouldn't make it back to our place. Gladly, my friends are young enough to walk a mile to V. Sattuii.. which is really close to the shop. This very nice man (I forgot the name) was so awesome (yeah, I said it twice!). I highly recommend this place. read more

These guys are great!! Superb! I don't Yelp very often, but they went over and above to help me out! They are pleasant, reliable and affordable!!! Thanks guys....you ROCK!!! read more

Amazing service! We were on vacation in Calistoga and heading home when we limped into St. Helena Auto Repair with an almost-dead battery. They checked it out, went and picked up a new battery for us, installed it and 30 minutes later we're back on the road! Nicest people too-they brought a fan over to the waiting area for us since it was a hot day...and generally were helpful and nice. Can't say enough good things about St. Helena Auto Repair! If I lived locally they would be my mechanic for sure. read more

I love these guys! Fast service, even if you call at the last minute! Reasonable prices, friendly service. They are NOT easy to find if you aren't familiar with some of the little back streets in St Helena but once you get there you'll be glad you took it to them! read more

Went for the first time today, and I will keep going back when my car needs service. Friendly, helpful, professional and timely. I stopped by to see if I could do a 30,000 mile maintenance and they quoted me literally hundreds less than I was quoted at a nearby dealer. And they were able to fit me right in. Great customer service! read more

These guys are excellent. It's a family-run business with a lot of integrity and heart. I brought 2 of my cars in for oil change in the same week, and they did a great job, both cars ran better afterwards, and it was a fair price. Also, I really like the personality of the owner, and would recommend him to anyone based on his customer service. I will go back again. read more

Charged me 3 hours of labor plus an inspection fee ( simple 5 minute look/see) to weld two pieces of the muffler assembly. I contend they padded the bill. On a previous occasion they gave me a price for replacing a clutch and then called me later and asked for more money because their employee by mistake ordered a more expensive part. Unfortunately, they're the only auto repair facility in town. Advice: Go elsewhere. Better yet I've given the vehicle to a relative who lives in another community with more repair shops. read more

Great service. Took in my Focus to diagnose and confirm a battery issue. Fair price and fast work. Very friendly and knowledgable staff. Thanks again. read more

I'm new to town and wasn't sure where to take my car. Everyone I asked highly recommended this place. Being a girl, going to a mechanic alone can be a little scary. I'm so glad I ended up here! They were friendly, honest & affordable. I see now why so many people recommended I come here. read more

Im from San Francisco and got hit by another car while i was in st. helena. I towed my car to Auto metric and fixed my car quickly without hassle. Auto metric made me feel really comfortable and they had amazing service. If i were to live in st. helena i would definitively take my car there for all of my auto needs. thanks for all the help auto metric. read more