Cancel

Open app

Search

Oka's Auto Body

4.5 (103 reviews)
Open 8:00 am - 4:30 pm

Services - Oka's Auto Body

Bumper repair

Auto frame testing

Rear-end damage

Oka's Auto Body Photos

You might also consider

Recommended Reviews - Oka's Auto Body

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Before: If you hit me in the Foodland Kapolei parking lot, please slap yourself. Thanks.
Sarah N.

IMPECCABLE CUSTOMER SERVICE! **WARNING: THIS IS A LONG REVIEW** Literally-- from the time we pulled up and put our car in park, we were greeted with a huge smile behind a mask. Our appt was at 8:30am. My wife and I arrived about 10 mins early and figured we not bombard any of the workers who might not have been ready for us. To our surprise, however, Helen (lovely lady) came up to the car to acknowledge she was there to assist. Due to covid, we were unsure if we were to get out of the car.... give the keys? We really weren't sure!? So having her greet us at the car made life so much simpler. My wife asked if it was ok we were inside, and if there was anything they wanted us to do? Helen responded, "You 2 stay in the car, don't worry, we will take care of you right here where you're comfortable." HOW AWESOME! After filling out the basic info on the check-in sheet prepared by State Farm, Brandon came over to inspect the damages. We informed him that we've been victims of a hit & run, and the dummy put a huge dent in the front bumper. Brandon showed sympathy to our unfortunate $500 loss (my deductible), but reassured us that State Farm will be taking care of the rest. I was pretty annoyed because I just bought my new car 5 months ago, though felt relieved it'd be left in good hands. Once the pictures and scope of the damages were documented, Brandon told us he'd follow up via email as soon as the estimate was complete. AGAIN, to our surprise, we received the email within one hour of our *short 10 minute* visit! Brandon responded promptly and courteously to each and every email, too. He recommended the best option for car rental, with Oka's system to getting you in and out in the shortest amount of time. Frickn awesome, I tell ya! Anyways, luckily the work wasn't too labor intensive, and the majority of parts needed were in stock. We were able to schedule the repair 2 days after (wed) our estimate day (mon). Upon dropping my Rogue off, we were greeted by Lovely Helen again. She gave us the low-down on expectations of the work to be done, timing and Enterprise reservation. I thought it was such a nice touch that I didn't have to speak to any car rental company (no offense) because bringing my damaged vehicle in was already a task for me! Enterprise showed up within 15 mins of our arrival-- KUDOS TO THEM AS WELL! Carrying on--- we get the rental and head home. A few hours later, we received a call from Helen advising they found a little more damage behind the bumper. Due to the necessary additions, what was initially scheduled a 3 day job, turned into 5 business days. No problem for us! && What was EVEN MORE EXCEPTIONAL, was that Oka's already took the initiative to contact Enterprise to extend my reservation. No work needed from me! :) Along the way, I received texts with updates and vehicle status- I thought that was a nice touch as well. Pick up day was just as accurate! 5 business days, as I planned my life to accommodate, and it was the easiest, smoothest process. Rebecca greeted me at my rental and explained the job that was completed & Oka's LIFETIME warranty for the repairs. She made it easy for me to step out the car rental, leave the keys with her and James walked me over to ensure satisfactory work on my Rogue. Both James and Rebecca were extremely friendly and precise with the explanations. AGAIN!!!!! To my surprise, my vehicle was returned nicer AND CLEANER than I gave it to them! Are you for real????! Too good, these people! There's no denying that this place got their process fine tuned! As a representative for State Farm, it sucks so bad being on the other end of the spectrum, but I'm so thankful we had Oka's take care of us! I will 100% recommend this company to ANYONE who needs ish taken care of. They are so amazing!! BUT I hope to never see them again. Hahaha!! Fingers crossed I stay out of trouble. Thank you so much to Helen, Brandon, Rebecca and James & everyone else who help the wheels turn on that operation!! YOU ARE AWESOME!!

New bumper on my 2014 4Runner!
Leo R.

I had the front bumper for my 2014 4Runner replaced after a hit and run incident. Someone had recommended Oka's Auto Body and their shop made my 4Runner look brand new. Brandon throughly explained the entire process involving my insurance company and the repair itself. The repair took approximately 3 days to complete. Both Helen and Rebecca provided a status update from day 1 until the day the repair was completed. I would recommend Oka's Auto Body to those that need their vehicle(s) repaired, especially if involved in a hit and run incident.

The before shot

My car was hit in the rear near my home. Not a lot of damage on the surface but definitely needed the bumper replaced and other items. Contacted my insurance company (Geico) and they gave me a quote for the repair. Found Oka's using Yelp and so glad that I did. This place is top notch not only with regards to repair and length of time, but customer service is a priority for sure. From the first call for estimate (spoke with Helen, super friendly and helpful); Nick, (my service rep) informed me of the process with dropping of the vehicle and what to expect. I felt that I was treated with care and concern, not as a customer but basically like family. Everyone was so cheerful and helpful both on the phone and in person. Almost daily I was contacted by Nick as to the status of the vehicle. It's evident that they take pride in the repair of the vehicle because I was even contacted with regards to "fit and finish" on my after market bumper (the technician was not happy with the fitment) and I was given the option to go back "OEM" instead of the after market that Geico suggested. Paint work is something that is extremely difficult to match, not for Oka's paint crew. Even though my car is 17 years old, they matched the paint/tint/variant of the silver Toyota paint perfectly. I was actively trying to find any issue I could but after scouring the car, it was "perfect", like it never happened. Lastly, I always detail my cars before I get them serviced. Because we had a little rain while my car was at the shop, I expected the car to be a little dirty or dusty. Not at all, I swear the car was cleaner than when I dropped it off! Great job Oka's!! Have since been sending everyone that I know that needs repair work to Oka's. This place is TOP NOTCH! Mahalo'z again for the great work and customer service.

Waited nearly 5 months in total due to the back order in parts. However, the wait was well worth it. Oka's communicated with me throughout the entire process and did a tremendous job. Couldn't be more happier with the final product. Mahalo!

You can't even tell what was damaged and what was fixed...it practically looks brand new!!!

See all

20 days ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 months ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ben T.
194
78
9

2 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 4
Thanks 0
Love this 1
Oh no 0
Photo of Ted P.
22
10
0

2 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Rey E.
0
11
8

3 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Leo R.
122
16
39

5 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 2
Thanks 0
Love this 2
Oh no 0

3 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 3
Thanks 2
Love this 3
Oh no 0

2 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 1
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 2
Thanks 1
Love this 2
Oh no 0
Photo of Shenz M.
106
16
9

2 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 0
Love this 0
Oh no 1

2 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Glenn L.
10
85
17

6 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 0
Love this 1
Oh no 0

2 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 2
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 7
Thanks 0
Love this 8
Oh no 0

4 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 1
Photo of Anna E.
25
93
55

4 years ago

The workers are very friendly and they're quick to respond and help you right away. They'll also explain the work to you very patiently.

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 1
Love this 1
Oh no 0

7 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 2
Thanks 0
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 3
Thanks 0
Love this 1
Oh no 0
Photo of C L.
0
5
1

8 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 6
Thanks 1
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Keoni U.
56
237
38

6 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Friendly and professional service. My car needed a new bumper after being in an accident. Oka's did a great job

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Brandon O.

Brandon O.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 3

Ask the Community - Oka's Auto Body

Review Highlights - Oka's Auto Body

Thank you so much to Helen, Brandon, Rebecca and James & everyone else who help the wheels turn on that operation!!

Mentioned in 27 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Body Shops 2,916 times last month within 15 miles of this business.

Verify this business

Baba's Auto Gloss

Baba's Auto Gloss

4.9
(268 reviews)

Sorry a tad bit late, but I knew I had to give a review... my experience with Baba's Auto Gloss…read morewas exactly how the customer expects to be treated. They are not only professional and thorough in getting the work done, but courteous and very friendly. I knew nothing of them, but I'm glad I found them. I will definitely go back if I need work on any of my vehicles.

Absolutely Outstanding Experience at Baba's Auto Gloss Body Shop!…read more I can confidently say Baba's Auto Gloss is hands down one of the best body shops on Oahu. I found them simply by searching for a body shop on the island, and even though I live on the complete opposite side of Oahu, choosing them was 100% worth it. From the very first phone call, I felt the difference. The professionalism, family-oriented atmosphere, and genuine aloha vibe immediately stood out. You don't feel like "just another customer" here -- you feel taken care of. They repaired the driver rear sliding door on my Toyota Sienna, and when I picked it up, I was honestly blown away. My van looked **better than it did before the damage**. The sliding door looked brand new, the paint was flawless, and the overall finish was incredible. What really sets Baba's Auto apart is how they go *above and beyond*. They fixed my rear license plate even though it had nothing to do with the repair, and they even topped off my windshield wiper fluid. Those little details speak volumes about their pride in their work and how much they care about their customers. Huge shoutout to Paul, Willy, and the entire team -- all amazing people who clearly love what they do. Communication was smooth, the process was stress-free, and the results exceeded my expectations. I'm recommending Baba's Auto Gloss to **EVERYONE on Oahu**. If you want top-quality work, honest people, and an all-around excellent experience, this is the place to go. So thankful for the entire Baba's Auto team -- mahalo for taking such great care of my van!

Westside Fender/Body & Refinishing

Westside Fender/Body & Refinishing

4.5
(98 reviews)

Absolutely do not recommend. Wife had someone at church back into our new Nissan and basically put…read moresmall ding in plastic rear bumper cover. Other part wanted to pay cash, and my wife agreed. Took to this place first, they quoted her nearly $4000 to repair. I'm not a sucker, so looked into it. The cover, all plastic, separates from bumper, and is $$310 at dealership, plus a couple $20 brackets to hold sensors. The sensors needed to be recalibrated, about $250 at dealership. I got one quote from another shop, $350 for his labor, $350 parts and $250 to recalibrate, total $950. New City Nissan quoted me $400 labor and calibration if needed and the $350 parts for total of $750. Ended up gong with the dealership. I'm sure many folks would've just taken thier quote though and not questioned it. They actually put charges for painting into the quote, there was zero painting to be done, plus lots of other extraneous charges, environmental fees, disposal fees etc... Total crooks, do not go there!

Mahalo, Westside Fender for fixing our baby!…read more My car was rear ended while I was at a complete stop. I knew I had to let the car insurance company find a partner local body shop to take care of the damage. Yelp came in clutch when I was on the phone with the insurance claims agent working with the at-fault party (fortunately, both of us had USAA auto insurance). I quickly yelped body shops in the Waipahu/Ewa/Kapolei area, and Westside Fender easily beat the other shops in overall rating. FIRST CONTACT WITH WESTSIDE FENDER: Just minutes after the insurance claims agent/adjuster arranged with Westside Fender, Chelsey called me to set up my appraisal appointment. The appointment was to determine how much the at-fault's deductible would pay for damages, availability of parts, and to schedule repairs and rental car with their partner, Enterprise in Waipahu too. Almost immediately after our phone call, Chelsey sent me an email detailing the appraisal appointment. APPRAISAL APPOINTMENT: I stopped by Westside Fender during my lunch break. The appointment barely took five minutes and I was able to schedule the repair for the following week. They assured me I wouldn't have to pay a single cent based on the fact that I had no fault (USAA's decision, too). REPAIRS: I dropped off my car at the schedule time and date. The technician said the repair process would take a week and a half. Only a week later, Chelsey called me to say my car bumper was fixed! After dropping off my rental at Enterprise and after their shuttle dropped me off at Westside Fender, Chelsey quickly went over the itemized list of repairs and costs to be paid by the at-fault party's deductible. Chelsey then went offsite to pick up my car and drive it back. Not only did my car bumper look as good as new, but Westside Fender actually washed my car and tires too! Now that's exceptional customer service! Not that I wish anyone in Waipahu or Ewa to get into a minor collision, but if you're short on time and need to quickly find a body shop near home, don't look further than Westside Fender! The shop has won many awards and had lasted over 40 years for a reason. Thank you, Westside Fender!

Maaco Auto Body Shop & Painting

Maaco Auto Body Shop & Painting

3.4
(277 reviews)

I had a paint job for my Versa, and the shop removed the letters and car insignia on the trunk door…read moreof the station wagon. They replaced the large insignia, but they said that I would have to put back the small letters myself. Also while cleaning the car for an inspection, in addition to finding the small letters for the trunk door, I found water in my wheel well for the spare tire in the trunk. I told them that they forgot to reattach the other end of a plastic tube that ran rain water in the trunk door top right corner. They said that they don't detach that. But they had detached the rubber foam seal on trunk door when they painted the car. The seal is in the same area of the door as the plastic tube. If I had known ahead of time about the small letters, I might not have gotten the work done there. Usually shops will replace whatever they took off the car, and not leave everything inside the car for the owner to put back. To be fair, they did put back some of the stuff I found in the car after I picked up the car- like the car insignia, the rubber foam seal on the trunk door.

So after negotiating a drop off date (16 May) to get my truck repainted, it took 11 days to start…read moreworking on it. 27 May. It was finished and ready for pick up on 6 June. I was off island until that evening. They were closed 7 June and I picked it up 8 June. The repainted color I am satisfied with but the detail work was mediocre at best. There is a ton of overspray on the rubber around the windows and rear view mirrors. Additionally, there are already a few chips in the paint in a few spots which will be a problem in the near future. This has been months of frustration. I am now just over it and will not return to this establishment again for paint work. I will say that the manager was apologetic about the delays due to staffing issues but honestly due to the way this was handled initially, I should have been a top priority and more detail and attention should have been given to my vehicle. In the manager's defense, he did take matters into his hands and conducted a majority of the work himself and I am appreciative of that. I have spent the last 2 hours attempting to clean up the overspray and it will take me several more to get it all removed. Overall , I wish this would have been handled better but you live and you learn. Again, I am satisfied with the color but not the delays in service nor the level of attention to detail. I paid a pretty penny for my vehicle and the paint job was not cheap. The expectations were high but not met. This is my honest assessment and I have no hard feelings towards the establishment nor the folks I have dealt with during this process. Mahalo!

Auto Papa

Auto Papa

4.4
(51 reviews)

I had such a great experience with this AC shop. The first shop I went to turned me away twice, so…read moreI was really grateful when I called here and was told I could come right over. Thankfully, they weren't too far away. When I arrived, the gentleman immediately welcomed me, pulled my van into the shop, and started diagnosing the issue. The customer service I received was exceptional, and I truly appreciate how helpful and accommodating they were. I'm looking forward to having them service my vehicle and would definitely recommend them to anyone looking for honest and great customer service. I also want to add that while my van was being diagnosed, the gentleman noticed my coolant was low and took the time to add more coolant for me. I truly appreciate that extra step. It showed me that they genuinely care about their customers and are willing to help beyond just the service they're providing. Small acts like that really stand out and mean a lot. Thank you for your kindness and for going above and beyond. I wanted to come back and update my review now that everything has been completed. I picked up my van, and the AC is working great! The repair was completed, and I'm very happy with the results. The final price was reasonable for the amount of labor involved, and I appreciate the work that was done. Overall, I'm satisfied with the service and look forward to bringing my van here again for future repairs and maintenance. Thank you, Auto Papa, for getting my AC back up and running!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

Oka's Auto Body - bodyshops - Updated July 2026

Loading...
Loading...
Loading...