This is a great assisted living option for people in this area. Beautifully decorated and…read moremaintained. The staff here are great! Receptionists are always helpful. Management staff are competent and friendly! The transition of care and services is smooth sailing. This location also offers a wide variety of add on services should you need it! Price transparency is practiced here. I would inquire if youre curious and they can help to work within your monthly budget.

Nice plaza, variety of shoppes to choose from, prices are somewhat reasonable, clean area.read more

Called this place to simply call for my grandmother. The guy who answered the phone was so rude…read more Supposedly his name was Rauel. He would say I don't care where she is I don't know. I then asked him if there is a nurse around that I may speak to and he said there are no nurses there. What kind of place is this. You call for your grandma wanting to ask about visiting hours but I end up with a guy yelling at you for asking a simple question. This guy was so rude and saying things that were uncalled for...I could just imagine how awful they treat my grandma. I will make sure my grandmother is not in the care of this horrible place.

From the owner: Over 29 Years, Since 1980 as a nonprofit organization…read more Staff: A medical doctor on our board and reviews participant charts every month. An RN nurse and a LPN nurse. 98% of our front line staff are Certified nursing Aides. We are the only adult day care in the state that has licensed music therapist. Our staff has been trained by the music therapist to provide music appreciation daily. None of these positions are required by our license. No other adult day care in the state has the combination of highly qualified staff that we offer.-Only closed on New Year's Day; Thanksgiving Day, and Christmas Day. Extended Hours: For a small additional fee, you can have participant start the program at 6 am or as stay until 6 pm.

Beautiful retirement facilities with extremely nice people. Great programs that will take the…read morefear of aging and health care. Only negative is no pets

We moved Into Arcadia 10 months ago. We have been extremely pleased. The staff is extremely…read morehelpful. The staff and residents have been very friendly. Our apartment is great. They even put in a charge port for my electric car.

The newest location for the Plaza of Assisting Living. This location is right across the pearl city…read moreshopping center by Ross. They have guest parking by the entrance, along on the other side down the hill. Came here for a church function & was able to come and check out the place. It was very nice, clean and roomie place. They have complimentary coffee, juice & water by the front desk. Big fish tank and a pool room for the members & visitors to enjoy. On the same hall way you have a small library room, gym room, salon & a little movie theater as well. Basically, the first floor consist of many activities for everyone who are living there to enjoy. Staff are friendly and welcoming. The maintenance of this Plaza is spot on with soft music and very non slipped floors.

This place is so much more than assisted living. We visit my mother-in-law weekly and the staff…read morealways make us feel welcome. When we walk in, they greet us warmly and they know who we are coming to visit every time. My mother-in-law is very happy here. She loves to play bingo and talk story with the other residents. She even has family and friends that live here. She loves the food and the care that the staff gives her. We would highly recommend this location, we have visited the other locations and Pearl City has the friendliest staff.

Talked to a woman about having part time home care. She said she would look into it. Waited couple…read moreweeks, then I called and texted her. I got no reply back. At least, have the courtesy to reply back with any updates. Total time waiting was almost a month.

KUPUNA CARE ~ There is nobody in Hawaii who cares more…read moreabout their clients than Kupuna Care. Flo is THE BEST and I truly mean that! Her compassion for her clients and their care is beyond words. Flo asks all the right questions about your loved one into detail and then she goes to work. Flo's dedication to her clients and their placement is her top priority. Flo found my mom the perfect facility that met all my mom's needs. Flo did this in record time as we were in need of immediate placement. Flo is very thorough, efficient, knowledgeable, reliable. She treats you like family and follows up on how everything is going and if you have questions or concerns she takes care of that as well, swiftly and efficiently. You want the best of the best ... look no further than KUPUNA CARE and Flo!! I'm forever grateful and thankful for all that Kupuna Care & Flo did for my mom, as my mom is "thriving" in her new facility. Our family and friends are also thankful for Flo and the life she brought back to my mom. Kupuna Care Mahalo for all you have done for my mom and my family and friends and especially the peace of mind you gave to me ( daughter ) and our whole Ohana Flo you are priceless

I really appreciated the care and compassion for my mom from the entire team. They treated her…read morewith respect and kindness and gave our family peace knowing she was truly cared for. Thank you all for everything!

I rarely leave reviews, but my experience with management here--specifically this HEAD…read moresupervisor--was concerning enough to warrant it. There is a clear pattern of inconsistency, favoritism, and lack of accountability. Expectations are not applied evenly, and decisions often appear biased rather than based on performance or professionalism. This creates an environment that feels disorganized and, at times, unfair. More importantly, there is a noticeable gap in leadership. Effective supervisors should provide clear communication, support their staff, and handle concerns with professionalism. Unfortunately, that has not been my experience. Questions are often dismissed, feedback is not handled constructively, and there is little effort to ensure a cohesive or respectful workplace. I strongly encourage upper management to take a closer look at how this department is being run. With the right leadership, this could be a much more productive and positive environment--but as it stands, the supervision is a major issue.