Not only does Ilima enrich the lives of their residents but they also SAVE lives. My 99 year old…read moremother was triaged to the Emergency room when staff intervened. It was housekeeping that noticed mom was not looking well, it was the competent nurses (thank you, Michelle) that monitored her carefully then called for the ambulance. Because of ILIMA, mom may now celebrate her 100th. Ilima SAVES lives.

To the Staff of Ilima at Leihano:…read more We are so impressed with the level of service my parents receive at Ilima at Leihano. The love and care they provide is laced with compassion and grace and it is comforting to know that our mom and dad are well taken care of. The staff is skilled and caring, sensitive to the needs of the family members as well as residents. The wonderful staff at Ilima at Leihano made a difficult transition easier for my parents. We are indeed, blessed to have found such an outstanding home for our parents!

The newest location for the Plaza of Assisting Living. This location is right across the pearl city…read moreshopping center by Ross. They have guest parking by the entrance, along on the other side down the hill. Came here for a church function & was able to come and check out the place. It was very nice, clean and roomie place. They have complimentary coffee, juice & water by the front desk. Big fish tank and a pool room for the members & visitors to enjoy. On the same hall way you have a small library room, gym room, salon & a little movie theater as well. Basically, the first floor consist of many activities for everyone who are living there to enjoy. Staff are friendly and welcoming. The maintenance of this Plaza is spot on with soft music and very non slipped floors.

This place is so much more than assisted living. We visit my mother-in-law weekly and the staff…read morealways make us feel welcome. When we walk in, they greet us warmly and they know who we are coming to visit every time. My mother-in-law is very happy here. She loves to play bingo and talk story with the other residents. She even has family and friends that live here. She loves the food and the care that the staff gives her. We would highly recommend this location, we have visited the other locations and Pearl City has the friendliest staff.

This is a great assisted living option for people in this area. Beautifully decorated and…read moremaintained. The staff here are great! Receptionists are always helpful. Management staff are competent and friendly! The transition of care and services is smooth sailing. This location also offers a wide variety of add on services should you need it! Price transparency is practiced here. I would inquire if youre curious and they can help to work within your monthly budget.

Nice plaza, variety of shoppes to choose from, prices are somewhat reasonable, clean area.read more

Looking for a place for Dad with onset of dementia this location was a mid-way point between my…read morebrother's and my home. Went online to schedule an appointment after surfing their website which looked great! Someone contacted me within the day to schedule a date and time. A couple days prior to appt she called to remind me and gave some info on where to park and where to check in. Appointment went smoothly - met with sales manager, Jeffrey Fishman, and he really knows how to explain things, address concerns, follow up on current info, takes the time to make sure all our questions are answered satisfactorily. He has been very patient with us in securing the right space for Dad and checks back with us on any changes we should be aware of. This branch of the Plaza is beautiful, spacious, very clean and I love the wall to recognize military veterans with their pictures and service. The rooms are a nice size, nicely appointed and the shared rooms are spacious with a nice little entry area as a sitting room. Plenty of things for them to do with a shuttle service for excursions and also covered parking for residents. The residents all looked happy and content, the overall vibe was positive from staff and the dining area with the chef's menu was outstanding! We haven't made a decision yet because Dad needs to see the place for himself, but we wanted to write this review because of the way we have been respected during this difficult process of entrusting Dad to others and the kindness of Jeffrey Fishman.

My sister and I went to visit a family friend there and after walking we went through the lobby and…read morewanted to have our picture taken with the three of us. I asked a young lady who was just standing outside of the front desk to take a picture and she looked at me and said she was busy...what, standing around??? So she asked the lady behind the desk who was busy answering the phones and assisting a couple at the front desk and that lady replied she was busy at the moment. The young lady then said she would take our picture...made us feel uncomfortable and not wanted around! We were thinking of maybe staying there in a few more years, but now we may have to think about it.

The communication with staff is not the greatest. They made my mom wait long periods when calling…read morestaff on the call button for assistance or anything could of happen on numerous times/days. They really don't follow Doctors orders or read their notes for different shifts. She would sit in soiled diapers or could of fell or any type of emergency and no one would know due to long periods of wait times. Wait times varied from 15minutes or up to 1 hour while I was there. Kept her phone near told her to call 911 you might get help faster or try to yell for help if emergency. Also, was not made aware if discharged earlier than planned discharged would not be able to file appeal if needed to. Would be nice if communicated this, patient and family could reconsider to planned discharge. Nothing was stated when request made for earlier discharge one day prior. This would be really beneficial for future clients too. Food could be better and temperature. Not very sanitary. Need more cleaning and steam cleaning of their bedding and curtains and use of gloves all the time.

First of all with a senior father in law, we're being proactive and looking into care for him…read more I have called the facility, and for weeks, nobody in admissions has answered the phone, nor returned my calls. Knowing this, would I consider having my loved one in a place like this, where nobody returns my calls? Absolutely not! All I wanted was information and a tour of the facility. My father in law should receive the best care, and if calls cannot be returned, phones can't be answered in admissions, it's a BIG INDICATION of the care that he would receive while there. Disappointing!!

Kina Ole Estate has truly been a blessing and life saver for our family. When my auntie fell, we…read morewere worried and unsure of where to turn, but finding Kina Ole Estate gave us the comfort and peace of mind we desperately needed. The home is beautiful, peaceful, and welcoming, and the staff treats auntie with kindness, patience, professionalism, and genuine. It is such a relief to know she is safe, respected, and surrounded by people who truly look after her well-being. Each resident has their own room and bathroom. Which gives them comfort, privacy, and dignity. Our family is deeply grateful for the love, compassion, and support Kina Ole Estate has shown to my auntie and to all of us

Having to place your loved one in an assisted living facility is one of the most difficult decision…read morefor a family to make. The process is stressful, emotional & can be overwhelming! There are so many options out there & finding a facility that is the right fit for your loved one is so important. Our family had to make that heart wrenching decision to place my dad in an assisted living facility & after looking at many options & visiting many facilities we first placed him in a large facility that was very nice, staff was nice & looked like it had all the bells & whistles...after about 4 weeks & many reasons later we knew that it was not a good fit for him & we needed to move him...he needed a smaller more home like atmosphere with more individual attention. A friend suggested Kina'Ole in Kaneohe & we arranged for a tour with the owner Beth. From the very moment we entered the beautiful gated property we knew this was the place for dad...it was exactly what we were looking for! The grounds are so beautiful & well taken care of...3 separate homes on the property with beautiful trees & flowers everywhere...nice paved walkways & even a few chickens running around with their baby chicks...my dad loved it!! We decided to place him there & it is the best decision ever!!! Dad's house has 8 rooms...each resident has their own large bedroom & private bathroom which we could decorate however we wanted too...so it could feel like home for him...theres a large living room/common area where the residents have their daily activities & delicious home cooked meals & where they can just relax together on their own recliners & watch a movie together & have a snack. There's lots of staff to help out & to care for dad & all the residents...the entire staff at Kina'Ole are amazing!!! They have made the transition so easy for dad & our family & to watch dad immediately feel welcomed, comfortable & relaxed there has been the best feeling in the world!! Dad loves to be outdoors & take walks & the staff will take him outside twice a day for a nice long walk or whenever he'd like one...they truly care for the residents as though they were their own family members! Dad told me that he "feels spoiled" there cause they all so attentive & take such good care of him! I almost cried hearing him say those words because I knew we had found the perfect place for him!!! He is thriving & happy & so are we!!! We now don't have the constant worry we had before...we know that everyone at Kina'Ole makes it their priority to care for dad's physical & emotional well-being...we finally have peace of mind The icing on the cake was last week I got a text message for Wehilani (head nurse in his house) & she sent me pics of dad out & about with his housemates enjoying the gorgeous grounds & having fun with his new friends. She shared with me how his week went...how well he's adjusting, how his appetite has been, how he's been sleeping (great) & just a report of his week Kina'Ole is a hidden gem & our family feels so blessed to now be part of their ohana!

Hawaii's Best Adult Day Care Service Center! Thank you Angelica and Rochelle and support staff for…read moreyour excellent service for our mom. They are all nice and supportive. They have high level of care. A mobile dentist comes by this daycare to clean our mom's teeth. They do many activities there to keep our mom engaged, such as playing music, singing, painting, etc. They also go all out with great decorations during holiday events, such as Thanksgiving, Christmas, New Years, Mother's day, etc. It's great that they are open everyday including Saturday and Sunday and even most holidays. I highly recommend Aged to Perfection. This is a great place.

My mother is suffering from Alzheimers and lived at AHSL for over 1 year…read more While living there, she was hospitalized for a UTI that spread to her kidneys, lowering her baseline such that AHSL would not let her return. This left our family to scramble to find her a home. In the process of transferring my mother to another care home, AHSL neglected to send all her records resulting in my mom getting over vaccinated. Insurance will not cover this mistake and so far AHSL has not either. We hope that my mom does not have any negative side effects from being double dosed.

Aiea Heights Senior Living has been wonderful to my mom! Between the care she received in the…read morehospital and a couple of skilled nursing facilities, my mom has adjusted the best to Aiea Heights because of the caring staff. Jane, the nurse in charge of Aiea Heights, is the best that you can find! Jane is compassionate, responsive, responsible, accommodating, cheerful and easy to work with. She addresses all of the patient's concerns promptly to ensure they're happy with their stay; from concerns about noisy roommates, to the quality of the food served. She plans ahead and alerts the staff in advance to ensure everything is in order when the patient has a doctor's appointment. The nurses and CNAs on site are also very understanding and helpful, which makes a world of difference since they are the ones who provide the care 24/7. There is an activities person who coordinates exercises for the seniors to help keep them engaged. There is a small living room where the patients and visitors can hang out; since space is limited, they ask that visitors give them a heads up before coming in to avoid overcrowding. The cost of foster home care is super pricy in Hawaii, but Aiea Heights goes above and beyond with the quality of care provided so you get what you pay for. We wish they accepted Medicaid because my mom would likely elect to stay there forever if that was the case. Nevertheless, we are grateful for everything Aiea Heights has done for us during our stay there on our long journey of finding my mom a foster care home that will accept spend down to medicaid.