DO NOT USE THESE PEOPLE!!! Had a chance to take grandson and son fishing. Booked these guys way…read moreahead of time, got a confirmation that I was paid and confirmed for Sunday 8/2/26 at 11am. We get there early to be ready, and about 45 minutes to the confirmed time, and called the assigned captain to make sure we were where we needed to be....no answer. Okay, we are about 25 minutes out from leaving, called again no answer... no answer. This repeats two times more, and getting a bit worried about things going sideways, so I called iOutdoor Adventures. Got someone who identified herself "as the manager of iOutdoor adventures, who seemed very put out by the call, but said she would get the captain to call me. He does, and right after I identify myself, he starts saying I am mistaken, we are not booked for Sunday 8/2/26, he has us down for Monday 8/3/26. I tell him I am looking at the conformation, and it says Sunday 8/2/26. Now he starts blaming iOutdoor Adventures, that it's all a bunch of 3rd party folks, he just contracts with them, and THEY mucked it up. So, I call the lady back I spoke to earlier, she says no, he is an employee, she confirms my reservation...long story shorter, after calls back and forth between them, with each blaming the other, she finally just says, I can't get you a captain, the assigned captain "got his scheduling wrong", as if that settled a HUGE waste of time and money. Which she obviously did not care about, acted like I was the one being annoying for being upset about their FUBAR, and then sighs and said "there is nothing she can do, she can refund my money, and offer me $50 bucks if I choose to rebook. Yeah, that's going to happen...ever. Like $50 off another of their screw-ups was even worth the gas and time I wasted on them. They were the most unprofessional, uncaring, not give a crap about how their unprofessional behavior ruined this, refused to take responsibility for anything, and were the rudest people I have dealt with in a long while. So, all we could do was pack up and make the long drive home It's your money and time, so if you want to waste it on them that's on you. You have been warned. After I read the reviews, apparently, I am not the only one this has happened to either. And because they acted like it was no big deal that they wasted my time, money and effort, because of their own BS, and then acted like no big deal pal, you'll get over it, no skin off our noses, I am going to make sure to hit every review I can so that other folks that like to fish are not drawn in by, in my opinion, complete uncaring fraudsters.

Captain Steve as always was a great time. Knowledgeable professional and friendly we always have…read morea good time with him and caught more fish in two days than ever have 60+! The office is easy to book with and very helpful as we had to change our date This is our fifth year and will gush no one else but IO and Captain Steve

The trip was amazing start to finish. We saw dolphins and manatees. The captain was so friendly and…read moreknowledgeable. He made it seem like a boat ride with family. I highly recommend.

Amazing tour and plenty of sea life. Our guide Brain was very personal and took his times through…read moresome bad weather at the beginning. We than saw over an hour of straight sea life and dolphins were so close I could touch them.

This is my second time staying at Cape Crossing. First when it initially opened, which was an…read moreawesome experience; second checked out on March 6, 2026. I always wanted to stay on a boat (smaller than a ship), a bucket list item. They come up on searches and many look suspiciously dirty. The the Shangrila came up on my search and I said why not. It was the cheapest and surely not the most expensive. But, we were pleasantly surprised with the accommodations and the cleanliness. It was ready for everything fully stocked in the kitchen including a dishwasher. Kudos whoever choose the bedding. What a great nights sleep!! What kind of pillows are on the bed!!!! (Forgot to look). Convenient restaurant with amazing key lime pie! Only feedback is there was a problem with our third party booking site getting the information to us the check-in, as there is no one there. Easy call to the staff taken care of in less than 5 minutes. Remove dead plants, also, people sailing through don't always follow "no wake" rules!! Only in the day did we experience that and not that often. This is a new favorite thing to do!!! We plan on returning!

Buyer beware! I had a five night stay booked at this property in one of the townhomes. When I…read morearrived, I immediately realized that the home was not as clean as it should have been. The furniture was grossly stained, the bed in the master bedroom was so rickety that even a small amount of pressure caused the whole thing to sway, Lightbulbs were blinking in the master bathroom, and dead bugs were on the floor. I immediately called their guest services number and spoke with a gentleman who was actually quite helpful and compassionate about the situation. I sent them the same photos. I have posted below, and they agreed that the property should not have been in that condition. They offered to show me a Condo which was smaller as an alternative. When we toured it prior to deciding if we would stay or not, we saw the same issues with gross stains on the furniture, and gooey smudges on the wall. We refuse to accept that as an alternative, as it was not at all an improvement. Their final attempt at providing a solution was at a newer property, which was nice in terms of its condition, but it was farther away from where we needed to stay making the drive inconvenient for us. It was also a two bedroom apartment when we had five people and two dogs on our booking. Because I booked through hotels.com, the property refused to work with me directly on the issues and told me it had to go through the booking agent. I requested a refund through hotels.com on Sunday, and it was not until Thursday that the property even bothered to reply and offered a 25% refund for a trip that I never even took. Their customer service agents are like gatekeepers and refused to allow you to speak to upper management. They only divert you back to hotels.com, which I understand from a policy perspective, but from a customer service perspective, it leaves much to be desired. I believe that because they offered me options, none of which were good ones, they believe they did not need to provide me with a refund. Just know that if you choose to book here, that if something goes wrong, you will likely not be compensated. We did not stay a single night and left within hours of checking in. They still believe a refund was not needed. Find anywhere else to stay but here.

We chartered a boat for a full day of fishing and were so thrilled with how it went. Captain…read moreGarren did an amazing job keeping us in action with fish. At the end of the day, we kept 6 king mackerel (limit), 1 cobia, 1 trigger fish, 1 lane snapper, and released 10 red snapper, a small sea bass and a lizard fish. Something we got out of the trip that we didn't expect, were excellent suggestions from Capt. Garren of additional things to see and do during the remainder of our stay in Florida.

A very unprofessional response to a review I made from a very unprofessional employee. I am very…read moreembarrassed for this charter business after seeing how their employees treat their customers. I made a review based on what my group observed after waiting in the parking lot outside of the business for an hour and a half. We witnessed first hand what I had initially stated in my review. Shame on y'all.

My child absolutely loves this type of museum. We have been to illusion museums all over the world…read more We went to similar to museums and places like Berlin and Scotland and Dubai. This one is definitely the smallest one we've been to, but my son really enjoyed it nonetheless. We've seen many of these type exhibits before. Most notably where it looks, as though your head is on a plate and you have lost your body, the table where you reflect and it looks like you're sitting with six of yourself, and the room where depending on what corner you're in you may look very large or very small. That being said it doesn't seem to get old to my kid and he had the best time. They also had some new stuff that he hadn't seen before which he really enjoyed. We spent about 45 minutes here and he had a blast. My only real issue with it was the cost as it was close to $30 a person.

This was more for younger kids. The thing that was most exciting and fun was the vortex tunnel. I…read moresee people post it on social media and thought they were being dramatic. Until I tried it. I really felt like I was off balance and going to tip over. It was cool. I feel it is overpriced and the person at the reception area was not the friendliest and she was very slow. Also there was not a whole lot. I would recommend it for ages under 12.

My buddy and I wanted to fly down to Florida and do some fishing and a friend of a friend…read morerecommended these guys, so even though we were staying in Daytona we made the 90m drive down at 5am to fish with Fired Up. We had horrible weather that cut our trip short, and the fish just started biting right when it was time to leave, but I do not hold that against them as they can't control nature. We did catch our limit of kings, couple Atlantic sharpnose sharks, and three remora. Lost two kings. We went out with Captian Zach on the Under Fire. He was a cool dude who found us some big fish and kept us out longer than all the other captains due to the rough seas and incoming weather. I'd definitely fish with him again. For anyone wondering how to fly their fish home, it's pretty easy. Publix down here sells dry ice for about $1.50/lbs. You can have a max of 5.5lbs of dry ice in your checked luggage, no "water" ice allowed. Buy a $7 styrofoam cooler from the marina, put your fish in it with the dry ice on top, fill with bubble wrap so it doesn't move, tape the cooler shut and then wrap with bubble wrap, pop a "vent hole" through the bubble wrap and cooler, then throw it in a box and tape it shut, and put a note on the box that says "Contains Dry Ice" and TSA will let you check it with any airline. I looked and looked for a business that would vacuum seal our fish and freeze it, and pack it for us to fly home and I couldn't find one. Captain Zach was happy to fillet our fish for us which was awesome and convenient. I'd have paid extra if Fired Up would buy a company vacuum sealer and let the captains seal it up in two pound portions hint hint ;-) Fish keeps so much longer in vacuum bags not that this is gonna last very long as we will eat it fast. We will definitely be back for more fishing in the future.

We had an amazing experience from the very beginning! A last minute situation had me looking for a…read morecompany that could get us on a shark fishing trip. When Chris answered the phone, he didn't have anything, but shortly called and told us he could get us in that evening. Our kids were beyond excited (2- 11 year olds and a 17 year old). Captain Zach was amazing! He told stories of his experiences out on the boat, answered questions and taught our kids some tips and tricks. I would highly recommend!

Absolutely incredible! 5 star experience! We loaded up and within one minute were already…read moreencountering wildlife. The entire ride was just full of wildlife activity. We saw it all, alligators, manatees, dolphins with their babies!! Every bird you can imagine, turtles, snakes just everything out there. We also got some great views of some incredible homes and local architecture along the water which was really neat. Our captains Andrew and Pat were very knowledgeable and professional! We learned so much. The real highlight of the day was that as we were due to dock Andrew let us know that there was about to be a spaceX launch and if everyone agreed we could extend the ride a bit so we could all watch it. To our delight everyone did. My husband came down here 30 years ago at the age of 10 to see a launch that ended up getting scrubbed so for him to see his first ever real launch on our 19th anniversary was pure magic! It brought tears to both our eyes and I will forever be grateful to them for giving us that experience. Fantastic memories made and worth every penny and more! Also want to note that the boats bathroom was very clean and easy to use. They provided beverages both adult and regular refreshments. The shade kept us pretty cool but I do recommend bringing "chilly towels" and a hand fan if it's over 90 degrees. We will absolutely be returning with our kiddos on our next trip to take them as well.

We had a lovely sunset cruise with captains Andrew and Dakota. They were friendly and engaging,…read moreand pointed out lots of birds and dolphins!

The location is absolutely beautiful. Being right near the water gives it a very cool, romantic,…read moreand upscale vibe that makes you feel like you've been transported straight to a coastal town in Italy. It's an awesome setting for a special night out or a relaxed dinner with a view. The service was top-notch--the staff was incredibly attentive, professional, and welcoming throughout the entire meal. As for the food, it was okay. While nothing blew us away, it was a perfectly decent meal, though the amazing ambiance and great service definitely carry the experience.

I'm not sure there are enough nice things to say about the service and the quality of the food at…read moreBice. Nestled within the portofino resort. Once you enter the resort itself, you're transported to Italy and this restaurant is an extension of the vibe. Our reservation was honored promptly and our waiter was spot on with class and friendliness. I'll enclose photos with this review to showcase the fantastic food plates and for the ambience of the dining experience. Prices are as you might expect at a world class resort but no worse than New York. Do yourself the favor of ordering a specialty cocktail- worth it. Or they offer two Italian beers. Choose the one you've never heard of. One of our favorite meals on spring break!