Not impressed with merchandise here In general old navy as…read morea whole is not what it used to be

I have a love/hate relationship with Old Navy. I love it because the clothes are cheap and let's…read moreface it, I'm a pretty cheap person. I don't love it because everyone and their mom and THEIR moms all shop here, so you're not getting anything super unique. I bought an owl sweater at the Oakbrook Terrace location because I have an owl obsession. The way that it was displayed in the store, it had a collared shirt underneath it and it looked super preppy yet stylish. I ordered the sweater one size up, assuming that it would need to be a little bigger to put a collared shirt under it. When I finally found a collared shirt to match, the sweater was still too huge so I had to bring it back. Let me also note, that I'd bought this sweater 3-4 weeks earlier and it'd been hanging in my closet until I could hunt down the perfect shirt to go underneath it. I'd since lost the receipt, because everything always gets thrown out at my house. I was super nervous bringing it in that they would hassle me and I'd be stuck with this huge sweater. I came in this past Sunday and the line was horrendous--so horrendous that I contemplated just hanging my sweater up and grabbing the right size, but since I could never do something like that - I decided to wait it out. The line went really fast though. When I finally made it up to the register, I explained my plight to the nice lady and she told me that they didn't have anymore of the owl sweaters but I could pick out something else. Disappointed, I ran back to find something else and ended up with a brown/black and grey plain sweater. When I came back up, the lady told me that since I paid with my debit card, they could find my transaction. I handed over my card and in less than 15 seconds, she found my purchase. Lucky for me too, the sweaters happened to be on sale, so not only was I walking out with a sweater in the right size, but I was walking out the door $8 richer. Overall, my experience this weekend was a good one. The store was organized, the line moved quick and the cashier was friendly. I'm giving 4 stars because the team were great but don't expect me to start shopping here on a weekly basis!

I went to look for a gift for my Aunt, and was pleasantly surprised when I walked into the store…read more The fashions were giving fashion! Everything was well organized. I was greeted by Taylor and she was friendly and professional. She provided me the details regarding a great sale and everything was going well until wait for it................It was a humid day, and I stopped at Panera and got a large refreshing 1/2 & 1/2 green tea & lemonade. After a couple of minutes, I had to go to the ladies room and was advised in an abrupt manner that they did not have public restroom, but I could go next door to another store. Okay maybe it's just me but I find that tacky. You are a store, that has women coming to try on clothing, and you don't offer basic accommodations? Then worst you direct a customer to another store what happened to "Give the lady what she wants shopping concept" in this case "Give the Lady a Restroom" to deliver comfort, and a Great Customer Experience. When I returned from next door, the cashier Sofia was kind, super polite, apologetic and friendly but I do have to say the demeanor of the others were not as welcoming as before they sent me next door to the restroom. The only thing I advised them was that I did not think that was right, and after going next door, I will not be trying on the other item. You cannot tell me the 3 of them are going to Walmart or the store next door to use the facilities. Especially when the store next door just opened in March. This is only my second time visiting and I have lived in the Community for over 12 years. The store has nice things so I would visit again, but I just did not like the overall experience that is the reason for the two stars.

Love the brand in general! This store was very neat and tidy. The staff was friendly without being…read moreannoying. They checked for sizes at different stores for pieces that had but not in the size I needed. Easy to find being close to WalMart.

I went today to find a dress for a special occasion, and had the most awesome experience. I told…read morethe associate what I needed it for and she help me. She keep picking dresses to help me. She was so attentive. I have never had any help like this in any store.

I've always loved this company from the moment they opened their doors as a plus size gothic / punk…read morerock store to what it is now. I'm glad to have so many choices to have work clothes and clothes to go out with on a fun night. Everyone is very helpful and pleasant to talk to. I enjoy the assistance and friendliness of the staff

I highly recommend shopping with this company you will not be disappointed. I was completely…read moreimpressed with their professionalism and customer service. They offer the best high end quality street wear I've ever purchased.

I just brought my son a pair of pants from here. Great customer service very clean and professional…read moreyoung men. More success to you and your company. I am a Happy and. I am a happy and satisfied Customer.

I have bought many things from Chico's in the last four years. I bought a pair of slacks for $89.99…read moretwo years ago but then was incapacitated for a while with cancer so they hung in my closet. When I finally wore them, they felt odd and then was told by someone that one leg looked shorter than the other. Turns out this size 2T pair of pants (tall)) has one leg at 31" and the other is 29". I took them into the store to exchange them for a normal pair of pants. They offered me $9.99! I have spent hundreds of dollars online and at that particular store and that's all they'd do for me. The lady haughtily stated, "Oh that happens sometimes." They can sell defective clothing and think that is just fine! My advice is shop elsewhere. I have to question where their clothes are made and by whom? Children in China? Who knows? Very tacky of them, I think. Terrible value; terrible service

First time stepping foot inside an actual Chico's store. I usually shop online. Service was…read moreamazing; I was greeted upon entering and given impeccable assistance with sizing and colors. They asked my name as I was browsing the racks. When I had a few things on my arm to try on, I was escorted to a personalized dressing room. How special is that. Shopping in the store was a nice experience. I was very happy with both my service and my purchase.

As a mid twenties female I'm ALWAYS trying to find affordable clothing that helps meet my day time…read moreresponsibilities and let's me hit the town on a Friday night and Pink Slip always gets me there !! The staff is PHENOMENAL. They are friendly and knowledgeable. I feel like I'm hanging out with my best friends every time I shop at Pink Slip. I also have a young sister who runs to Pink Slip every chance she comes across to get the perfect TWERP, Homecoming, and Prom looks. Couldn't ask for a better place to meet your needs. Did I mention I die for their accessories?! Their jewelry collection, purses, scarves, and everything in between make the perfect additions to my outfits.

First time customer, long time customer! Wow, what a diamond this store is! We walk in and we are…read moregreeted by Hailey, who helped us find the TWIRP dresses on the upper level. She let us look, then answered any questions we had! She helped us carry our selected dresses to the fitting room and then helped my daughter try them on. We were stunned on the more than exceptional customer service! This beats going to a department store any day. They adjusted a few loose beads on her dress and steamed it for her and we went back and picked it up in a few days. They also put down the dress and school, so there are no duplicates. So very helpful!

Very awesome store, everyone is super nice and very helpful. They always have the shoes I need.read more

So Boilingbrook has some serious stores and thats great for local comuting on my side of the world…read more We went here after leaving athlet's foot and food a very AWESOME pair of Timberland Loafers that we've never seen ONE PERSON in Chicagoland wearing so guess what we brought them and he wore them to the concert :) His cousins reaction was great they thought they were "slick" and so did I he looked good with the shoes on and they definitely completed the outfit. Would recommend for finds that no one else may have :)

Went in to get a white coach purse cleaned because of color transfer they did as best as they…read morecould.. 3 stars only because we spend so much money on these teams there should definitely be a way to keep them clean/like new... Still would recommend

Called to see if I could get a bag for my mothers purse I purchased and was met with nothing but…read morehostility for a simple request. I made it very clear I would be willing to even buy a new product and was just berated for even proposing such a question. I have seen plenty of people as for a bag while simply walking past a store without a purchase. And it was at MUCH higher end stores such as Gucci and Louis Vuitton just sad and terrible. I could not get a simple sure no problem when asking for a simple shopping bag after I have made clear purchase and it is a gift and I said I was willing to buy a new product if need be truly just sickening to be treated as such. My call was placed on April 5th 2024 it should be on record how my demeanor was altered by the rude remarks and criticisms passed down by a clearly spineless, arrogant, selfish, contradictory employee worker of the lowest level in the corporate totem pole. Truly sad I think I will let it inspire me to make a song. Thank you for the fuel as you was your driving home. Less than 1 star service from that "male" employee.