I needed a 6000 mile service and look around. They did a great job and found everything I needex to…read morehave done.

Always great service and fast turnaround times. Brought my wife's X5 with a flat and Joe hooked me…read moreup - completed and tested a plug and patch only 90 minutes after drop off. Love this place!

Love coming here with the coupons we get in the mail, they seem to be more than the online ones…read more Quick oil change - never had to wait more than 30 minutes from the time I arrive to when they finish my car.

Due to a technician problem during and oil change my driveway now has a huge oil stain. Jiffy Lube…read morepromised to clean or repair. Every company I had out told me that the stain will not come out and sections need to be replaced. I obtained several quotes from verified concrete contractors and suppled the estimates to Jiffy Lube. Jiffy Lube is only offering a small fraction of the cost to repair my driveway. I did give Jiffy Lube the opportunity to clean the driveway 2 times - Ist time their power washer created even more damage creating a hole in my driveway in addition to the large stain. Years ago, this was a good shop now I would never recommend that anyone take their car to this shop. 1st pic shows the stain, 2nd pic shows chunk out of my driveway when they tried to clean. Sketchy people for sure. 1-star reviews for a reason.

From making an appointment, the electronic authorization, quick respond and personal contact makes…read moregetting a car serviced an easy, painless and professional Marcia McLean

honesty customer care going out their way to help a customer !…read more i will recommend this great place to my friends and family! dj thanks again for all your help and kindness !

I decided to come back to Big Brand after having such a great experience on my last visit. Since…read moreI've worked my entire life in customer service, this aspect is huge for me when visiting a business. I was quickly greeted by Angelo, and we got to talking about new tires for my Tahoe. I knew I had been putting it off, but with the warm weather around the corner I knew I should get this handled sooner than later. Angelo asked me some helpful questions and helped me to pick the perfect set! He was super friendly and really knowledgeable about the tires. His recommendation was right in my budget, has a great warranty and they looked badass on my truck! He gave me an honest wait time, which was totally cool by me. I walked around a bit and got some coffee and some fresh air. When I returned, my truck was done in the time he promised and it looked so good! I was so happy. 10 stars for Angelo and his excellent customer service!!!Because I had such a great experience today again, I decided this shop will be my go-to for my alignments, fluids and other services. I will definitely recommend my friends and family to come talk to Angelo when they need tires, or any service really!

Oscar and his team came through for me again! I was here previously about four months ago for a…read morepair of Michelin 4s' for my 997.2 based solely on their reviews. They took such good care of me, I brought my Q5 back for another pair of tires and an oil change. Again top-notch service from guys who really know what they're doing and really care. Did I mention they have the best value in the Bay Area including ordering from the TR.com? I'll definitely be back!

I found this shop because I was looking for someone who would take parts I bought and put it in my…read moreold car. the car fell apart but that was kind of inevitable but the service I received was phenomenal. I've been to this shop for my new car ever since and they have always treated me so kindly and explain things carefully to me. they gave me a root beer float one time because I had been waiting so long and I guess they felt bad but I don't mind waiting for excellent service. the prices are very fair and you can tell they won't cheat you for extra money. I have found the shop that I will be going to for everything my car needs from now on :]

I have a 2019 Lexus ES300, and when I took it to the dealership, they gave me a huge list of…read morerecommended services with a very expensive estimate. I was honestly stressed out and wasn't sure what to do. A friend told me about this shop, so I decided to get a second opinion. That was the best decision I could have made. The staff took their time to go through everything with me and explained each service in a way that actually made sense. They were honest, professional, and never tried to sell me anything I didn't need. They completed the repairs using OEM-quality parts and charged much less than the dealership. The difference in price was unbelievable, and the quality of work was excellent. My Lexus is running great, and I feel much more confident knowing the work was done right. It's rare to find a shop that is both knowledgeable and trustworthy. If you're looking for honest service, fair pricing, and people who genuinely care about their customers, I highly recommend this place.

I needed an oil change and They were fast and very helpful. Very informative on what they see and…read morewhat i need. Definitely will be back for other things. It also helps that it's up the street from my office. The price is very reasonable also.

I have a door handle that needed to be fixing and it's not finished. I don't see Bob there anymore…read more What happened to him because he was the best. A lot of people only trust him.

I am continuing to count my blessings to have found this professional Auto Center…read more The level of customer service and care about what is best for my car is outstanding. Sal continues to surprise my expectations by suggesting his best professional advice for my car. I feel listened to, explained to, and given the best service in California. There's no service like Fremont Auto Center!

Pulled up and off the back met the owner Sal - shook hands and then met with assistant Rick. Both…read morewere awesome. As I was waiting to hand over my keys and let them go to work on my car, I met a long time customer there. She said she'd been going here for years and Sal was the best. Trustworthy and very honest. I took her word for it and I'm glad I did. Since losing my mechanic Jesse (Treds in Hayward) I was extremely scared of finding another mechanic as honest as Jesse. But I think I found him here at the Fremont Auto Center. They took a look at my car and was able to find out the reason for the engine light glaring back at me as I drove my car :) They told me what and why I needed a certain part. They talked to me not at me and I loved that. If you're a woman and you need an honest mechanic - try Sal from Fremont Auto

Excellent fast customer service. Good work!…read more Would recommend. The work they did on my car was top notch.

Mike is a seasoned technician who was able to fix several issues with my Honda CR-V, including the…read morevalve cover gasket replacement, oil leak repair, filter replacement, oil change, and battery replacement, all within a few hours. Thanks to his work, I'm hopeful that my CR-V will now pass the smog test. One thing I noticed is that they seem a bit understaffed, so there may be some waiting time. However, considering the quality of work done by Mike and his team, the wait is definitely tolerable and well worth it.