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    Old Town Horse & Pet

    4.5 (42 reviews)
    Closed Closed
    Updated 3 weeks ago

    Services - Old Town Horse & Pet

    Bath and groom only

    Old Town Horse & Pet Photos

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    Reviews With Photos

    Maria F.

    We recently moved into the area from San Francisco and I could not have imagined a cuter, more welcoming pet grooming business. They were so sweet to my puppy princess. Love the little bandana as well. Staff was very welcoming and sweet. Also such a cute place! Definitely coming back.

    Nine year old Tootsie looking like a beautiful puppy.

    Took my Tootsie in for her spa morning. She was quickly whisked away by a friendly young lady. Much to my surprise, I received a call 2 hours later. She was done and has never looked this good. Thank you for working quickly and beautifully.

    Great results!
    Maria M.

    Your groomers did a great job on my foster puppy. She walked out super shiny and happy. Normally she's very skittish. But she was stress free when we picked her up. Thank you so much for making her feel comfortable. Thanks! Maria M.

    Puppy

    I loved it First time taking my puppy they were all so nice and friendly at first he didn't want to stay then he didn't want to leave left him looking so handsome

    They did an amazing job with our super anxious puppy! They were caring and patient and her haircut was excellent!

    Our girl, lola
    Mrs. G.

    We have been in Tucson for 2.5 years, this is the only place I would ever trust to watch my beautiful girl, lola. They are amazing with my dog, they take excellent care of her, and have always made room for her, even at the drop of a hat! We had an emergency trip out of state, they worked us in their schedule, lola, unfortunately, had to spend 2 very long weeks there, staff took amazing care of our girl, even sent me pics, I could never thank these amazing people enough for being so good and kind! As for grooming my girl, she always looks amazing! I highly recommend this place, we feel safe and secure that our girl will be good anytime she's there. The ladies really care, I can feel that they really love our girl and we love them!! Thank you guys!!!!

    Our 3-pack after a grooming
    Penny-Jo M.

    We have been taking our 3-pack of dogs to old town grooming since we moved here almost 3 years ago. We love that each and every groomer takes meticulous safety measures and treats our pups like they are their own. Since Covid they are even more careful with safety. I always felt very comfortable and safe while picking up and dropping off. They noticed a change in one of our babies and suggested we get it checked out and we were able to avert a larger medical problem. We have even boarded our 3 for a few days- they were happy, and did so well. The cost is very reasonable as well...I would definitely recommend them for grooming or any pet needs- they have a store full of whatever you need! You can even refill your propane tanks while there!

    Golden doodle groom
    Ericca S.

    They did an absolutely wonderful job with our Golden Doodle at a very reasonable price. We have found out permanent groomer :)

    Karina F.

    I cannot say enough about how impressed I was about the grooming. This was my 1st time ever having a dog groomed. And I was so nervous for my baby and she came out looking fantastic. The staff was extremely nice to me and more importantly they took very good care of my puppy I highly recommend Ajo Horse and Pet.

    Before the groom

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    11 months ago

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    2 years ago

    only had my dogs for a couple hours and they were perfectly happy when I picked them up. They looked adorable, and the staff was nice.

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    3 years ago

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    3 years ago

    Love the people here pet service is awesome the prices are nice and selection is very good

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    4 years ago

    They where super friendly and gave my dogs great haircut and bath. Would definitely recommend

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    11 years ago

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    9 years ago

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    Kelsee F.

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    10 years ago

    This is a great place to take your dog. They are very professional and caring. Definitely a must place for grooming your pet!

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    Page 1 of 2

    Ask the Community - Old Town Horse & Pet

    Review Highlights - Old Town Horse & Pet

    Took my Maltipoo puppy here for her first grooming and they did a great job!

    Mentioned in 2 reviews

    Read more highlights

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    Dirty Dawgs Pet Care

    Dirty Dawgs Pet Care

    (120 reviews)

    Hedrick Acres

    My dog Hashbrown LOVES this place to death and that's how you know how great this doggie day care…read moreis. My dog will leave me in a heartbeat to come here. I can see the tears falling off his face whenever I pick him from daycare. This is honestly the best daycare in town. The staff here are super friendly, approachable, flexible, and extremely professional. Prices are unbeatable as well and I could not recommend this place enough.

    I almost never leave one-star reviews, but I feel obligated to share my experience so other dog…read moreowners can make an informed decision. I'm new to Tucson and needed boarding for my Golden Retriever while I took a two-day trip to California. After seeing good reviews for Dirty Dogs, I decided to give them a try. Unfortunately, the experience was full of red flags from the very beginning. Every time I called, my calls went unanswered. Instead, they would text me immediately saying everything had to be done online. I'm not great with online portals, so I asked if I could just come in and complete everything in person. I was told no. It all had to be done online. It wasn't until I texted that I was about to use another facility that someone finally called me. Since my dog had never been there before, she needed a temperament assessment. I wanted to bring her in a few days early so I could see the facility and make sure she was comfortable, but I would have been charged for that visit. They suggested I simply do the assessment on the morning of boarding, free of charge, so I trusted their recommendation. The morning of drop-off, I received a reminder text at 7:53 AM saying dogs had to be dropped off between 6:30 and 8. Since I was going to arrive around 8:15, I called immediately. I was told, "Well there are reminders (plural) that are sent and it's okay, but I would be charged a 15 dollar late fee because the dogs would already be kenneled. I decided not to argue about the ONE reminder since I would be leaving my dog alone with these people and didn't want anything to happen, I accepted responsibility and didn't argue. ******The real problem ****** happened when I arrived. I pulled up to the facility, walked around looking where to enter, an employee walked up, took my dog's leash out of my hand without introducing himself, didn't greet me, didn't greet my dog, and immediately started walking her inside. When I tried to follow, he blocked the entrance and told me I wasn't allowed in. That's the moment I knew I couldn't leave my dog there. As a dog owner, handing your pet over to strangers for the first time requires trust. I expected at least a friendly introduction, someone acknowledging my dog by name, explaining the process, or doing something to help me feel comfortable. THESE ARE THE PEOPLE WHO WOULD BE WATCHING MY DOG?? ANY NORMAL human with half an heart sees a Golden Retriever and wants to pet and greet her!! These are supposed to be people who work with and love dogs???? Instead, the interaction felt rushed, cold, and unsettling. I made the decision right then to cancel my Labor Day trip. losing the trip was disappointing AND COSTLY, but I don't regret that decision for a second. When the owner called me afterward, she told me she had reviewed the security footage and that the employee had followed normal protocol. I listened to her explanation, but when I tried to explain why the experience concerned me, I felt interrupted and corrected rather than heard. To make matters worse, I was still charged 170 dollars! I knew I would be charged for booking, but figured she would work with me! All I got was "you can still drop her off between 4-6pm" (whatever the drop off time was). I want to be CLEAR: **** This review isn't about the money. It's about trust. ***** When you're asking someone to care for your dog, especially for the first time, trust is everything. Unfortunately, I never felt that trust was earned. One final piece of advice, pay close attention to the reviews. Many of the older positive reviews appear to be from before the current ownership and many focus on grooming rather than boarding. Maybe this place works well for some people, but based on my personal experience, I cannot recommend boarding your dog here. This lady loves to post the videos on here to justify her actions, I HOPE TO GOD SHE DOES, because ANYONE who loves their pets will see how COLD this exchange was. && lady, POST THE AUDIO!!

    Old Town Horse & Pet - groomer - Updated September 2026

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