My dog really needed a good evaluation and this vet fell short. I brought her in for bleeding and…read moreI was told it was "big dog disease ". That she got pounced when playing. This was the first of many bad diagnosis. My dog had a bleeding tumor that went too long because no abdominal feel examination was done. A later vet said , " I could feel the tumor ". But she also didn't try to feel it before in early exams. So for feel good veterinary services this was ok. But my lovely dog died just for a lack of veterinary curiosity. Maybe she could have been saved with more detail examinations

I've taken all my dogs and cats (about 25 of them) since they opened in 1998. They go the extra…read moremile for everyone. Several of my dogs were diagnosed with cancer. Thanks to Dr. Light and Crossroads, they all exceeded original prognosis. Recently my Scottie had liver tumors. Thanks to Crossroads, he lived a great life until the end...29 months after diagnosis.

I absolutely love Christi and Dr. Winemiller!! They are so knowledgeable and so sweet with our…read morebaby!! I've referred this place to so many!!

Absolutely love Town Center Animal Clinic! Dr. Winemiller and the entire staff are amazing, caring…read moreand just a joy to work with. Always answering my questions and making suggestions for my kitties and pups! I had to switch from my former vet after nearly 40 years! TCAC made the transition so easy. I love that they are a family owned business that truly cares so very much.

Five star vet right here!!!!! The ladies at the front desk are always sweet, friendly, and…read moreresponsive. The lobby is always clean and if a dog makes it dirty they quickly clean it up. Now I cannot rave about our vet Dr Kaala enough. She takes her time, builds our dogs trust, and genuinely cares. From the moment she walks in the room, she is calm and kind, she gets on his level, and she takes her time to let him warm up. She is a wonderful example to her staff and sets a perfect tone. No matter how many times our dog walks away from her, she keeps her cool and encourages him back. She talks us through his care and makes sure all our questions are answered (yes we are those very involved dog parents). Dr Kaala is truly a gem and we are so grateful to have been recommended to go to her. We drive 40 minutes just go to Tiger Tails based of a recommendation from a friend who also drives that far! Dr Kaala is worth it and after two visits now we are clearly not going anywhere else.

I want to support local non-corporate vets, but the constant high-pressure upsells are making it…read morehard. Over the past year, almost every visit has included some sort of pressure for unnecessary tests or medicine. A couple of months ago, we spent almost $300 just on testing for a soft stool, only to realize on our own it was just a food storage issue. On top of that, when we requested a prescription for flea and tick treatment, we had to go through hoops and wait just to get the physical paper prescription so we could save 25% elsewhere. Most recently, we were advised to get X-rays for a potential obstruction, even after a physical exam suggested it wasn't necessary and after I insisted I hadn't seen him ingest anything. We were warned that if he was obstructed, he might need emergency surgery before the weekend, so we gave in out of fear. Between the consultation fee,$250 X-rays, a $100 fee for a second opinion (to release from liability), $150 for nausea medication and IV fluids, plus another $100 to retreat a recurring skin infection, we spent half a mortgage payment in one visit. To make matters worse, after paying for that urgent second opinion, almost 24 hours passed without a single update, only for them to finally reiterate us, "we don't really know what caused his upset tummy at this point." We knew he had an upset tummy, we came in to get a second opinion and help alleviate his symptoms. Medicine isn't an exact science, but exploiting fear when a life isn't in immediate danger isn't right. To be clear, the support staff is always very nice and the facilities are impeccably clean, but the corporate-style sales tactics and lack of follow-through from the medical side are discouraging and disappointing. Please let vets be vets, I would gladly come back one hundred times to get more tests if needed if I feel and know I'm dealing with an honest practice that's looking to help and not just after my wallet. All business are for profit, we get it, but I would like to think you could profit more from an influx of customers that come from all these corporate vet practices trying to not get screwed over with a bunch of tests and things that are not needed.

I get my two dogs and cat groomed here and they are amazing. Violet and Rose always do such a great…read morejob especially with my bernese mountain dog who always has so much fur and undercoat. I followed Violet from her old location and have been taking my pets to her for years. She is very detail oriented and if she ever sees anything of concern she'll bring it up to me which I really appreciate. She always has the pets wellbeing foremost in her mind and often discusses with me what grooming is right for them rather than just trying to add unnecessary services. They are also very patient with my cat who has definitely scratched them multiple times but they still give their best effort. The office staff are also very nice!

We regularly take our two dogs to this hospital, and the groomers there, Violet and Rose provide…read morethe upmost care for our pets :) Eddie and Cocoa come back looking pretty and clean. Additionally, the vets are knowledgable and professional-I strongly recommend this animal hospital!

We have been coming here for about three years now. I found them through a billboard advertising…read moretheir vaccine express. It was a boatload cheaper than my previous vet and closer to my home. Then the vet recommended I consider transitioning to the heartworm shot. Not only is it less expensive than the monthly pill but it is given once every six months. The vet techs are wonderful and love my dog. Dr. Hamsly is awesome. She takes time to really examine your fur baby and it's obvious she really cares.

Definitely did not give us all the information we needed when we brought our sick dog in. Gave us…read morefalse hope that she would bounce back when she actually got extremely worse!

It was great and pleasant experience! I highly recommend…read morewith pets! Fast/ kind/ and friendly!

I have been going to this vet since they opened (2022!) The facility is contemporary and very…read moreclean. Getting an appt is easy (Saturdays are a bit more challenging). Most importantly, the drs (Dr Park and Dr An) are knowledgable, caring and easy to talk to. I never feel pressured on procedures, but they explain in depth why something is very important and necessary. The staff is so friendly and accommodating. Prices are standard to other vets.

Great experience right from the start. We had cats there for many years and always had good and…read morefast service. Highly recommended.

Best receptionist personal. I found a sick cat and after a search for owner was fruitless, they…read moreagreed to euthanize cat for very low price. Very kind personnel

Dropped off my baby for a simple haircut @11am, they did ask me how i wanted the haircut and i…read moreexplained she needed to be completely shaved off, she's super hairy. A LITTLE Pom Pom on the tail and very low on the legs. Well, if you look at the pictures, she didn't even get touched on the legs nor the head. Although i said leave a little, they didn't even touch those areas. I signed off a pre-estimate for $112 then they called my mom to say she needed this & she needed that bc they couldn't do the cut. Ok cool, didn't even mention how much, whatever. Then i pick her up AT 5PM, somehow they needed 6 HOURS to take care of a tiny cat, I've never in her 2yrs getting haircuts have to put her to sleep. Now my baby is wobbly around for the next 12hrs with a FUCKED UP haircut for $289, idc about spending on my baby but WTF, this was INSANE. On top of that, NO BATH. She came out as dirty and hairy and she went in. I'm extremely frustrated & disappointed. Very lovely staff but the prices are unfair.

Lanier Animal Hospital treats patients like their own pets. It's understood that every animal is…read moredifferent and that the treatment and care needs to be individualized for each pet. Having a multi pet household myself it can be very stressful when unexpected situations arise yet Lanier has been with me every step of the way to help facilitate our needs. Bonus points for having boarding and grooming services for when we need to go out of town unexpectedly.

I cannot put into words the horror I went through after trusting BluePearl with my dog, Misty. She…read morehad ear hematoma surgery and not long after, she suffered a seizure. She collapsed on the hardwood floor, thrashing and snapping her head from side to side for what felt like an eternity -- nearly 5 minutes. I have never in my life seen Misty like this. She looked like she couldn't even breathe on her own. I truly thought I was about to watch my dog die right in front of me. What makes this even worse is that I was never warned this could happen. The staff rushed her discharge, handed her back to me without any real education or concern, and sent us home as if nothing serious could occur. There was no sympathy, no urgency, no sense of responsibility for my dog's safety. Misty weighs 52 pounds -- in the middle of this seizure I could barely even lift her. I had to drag her limp, thrashing body just to get her onto her bed so she would stop slamming her head on the hardwood floor. No owner should ever have to go through that alone. I even have video proof of this nightmare that I will attach with my review. As her owner, what was I supposed to do in that moment? I trusted these people to keep her safe, to care for her, and instead I was left completely unprepared and traumatized. The lack of compassion and communication at this hospital is inexcusable. I will never bring Misty back here again. Pet owners deserve a hospital that takes the time to properly monitor, educate, and support us through situations like this -- not one that treats our beloved pets like just another number.

I was so impressed with this group of folks. The facility was clean with coffee and comfortable…read morechairs (ok... semi-comfortable:-)). The receptionist was super friendly and I cannot say enough about the tech staff and Dr. Harwell. She spent a lot of time with us, answering lots of questions, and you could tell she really cares about the animals in her charge. I wish she practiced as a general veterinarian as I would sign up first thing. We had almost no wait and were in and out in an acceptable amount of time.

Dr doesn't listen to patients. My dog has had an infection for a month and he's put him on 3…read moredifferent antibiotics. $75 for wrap and tape. He's not getting any better and we wake up daily to him Scratching, blood and puss everywhere. It cost money just to breathe at this location. So disappointed with the care.

I have been going to this vet for years, and after this experience, I am beyond disappointed and…read morehonestly furious with the level of negligence and lack of care shown toward an extremely sick rescue dog. I recently rescued a severely malnourished dog and brought her in immediately because I knew something was seriously wrong. I specifically mentioned that she had pus coming out of her vagina, which is a massive red flag for a potentially life-threatening infection. The vet barely spent five minutes in the room, seemed completely disinterested, and never even bothered to properly examine her. He casually listed multiple health concerns, told me she "wasn't in pain" and was just "uncomfortable," then walked out without answering questions or discussing the urgency of her condition. What he failed to explain was that this dog likely had pyometra, a deadly uterine infection that can become fatal within hours if untreated. Instead of treating this like the emergency it clearly was, they charged me around $150 for vaccines and a fecal test while completely overlooking the fact that this dog needed immediate lifesaving intervention. Today, this dog is actively fighting for her life in emergency surgery because another veterinarian recognized how critical her condition actually was. The emergency team was shocked by how severe her condition had become, and even the rescue involved is deeply concerned about the credibility and negligence shown by this clinic. I understand not everyone has unlimited funds, but that does not excuse dismissing an animal in obvious distress or minimizing a life-threatening condition. Telling me this dog was "fine" and "not in pain" when she was septic and dying is unacceptable. The vet assistants and front desk staff were kind and helpful, and they are the only reason this review is not even harsher. But as for the veterinarian involved, I have completely lost trust in this clinic. If you truly care about your pets, I strongly encourage you to seek care elsewhere.