Just took the kids out to dinner for a quick bite to eat and my daughter orders two kids meals for her self and my son orders one as well. The snackers arrive and my son smashed to many snackers now he isn't eating his dinner so our waiter (Steve) came over and started messing with my son to start eating so Steve said he was going to eat it and finally my son grabbed his Olga and started eating! What a friendly smiling staff! read more

We had a wonderful time eating here! We had the Olga Classic, Korean special, and the chicken shawarma! The hummus and pita were spot on, super fresh and delicious! Very surprised at the quality of this place and the desserts were a great top off especially the Olga donuts! Our server Steve was phenomenal and had a great bright attitude and made sure to go above and beyond in service! read more

The entire restaurant was filthy dirty. When we were sat at our table, there were crumbs and food still on the table from prior guests and the booth seats had food in them. There was food and crumbs all over the the floor and the bathrooms didn't appear to have been cleaned in quite some time. The overall cleanliness was well below average and I wouldn't recommend it. read more

Today was the first time that this location made EVERYTHING to my liking. My food was hot,fresh and delicious. However it is disturbing how dirty some of the workers shirts were. read more

Every time I come to this location there is always an issue, either bad service, out of spinach pie or something else.

Food is good but customer service is always lacking. I have gone to this Olga's many times in the past few years and the restaurant is always dirty (tables left unclean), no one greets you when you enter or seats you. There is always "an issue" and there is a wait to get seated in a 75% empty restaurant. Additionally we tried curbside service and had to wait over an hour before our food was supposed to be ready. It's one thing if this is a one time occurrence but every single time?? I understand working in a restaurant can get stressful at times but this is ridiculous. Food is good but probably won't be returning anytime soon since I know service will be bad 100% of the time. Management needs to have a better idea of how their restaurant is run. read more

The only good thing about this place was our server, she was really nice....We ordered the spinach feta cheese dip and it was really bland had to add some salt to it...The cesar salad was the worst thing ever for $7:49! Menu says its hand tossed, which it is not and you get two little ceasar dressing cups each like an ounce cup, I counted the cherry tomatoes in each of our salad, each salad had 3 1/2 cherry tomatoes! That's it! The salad hardly had any cheese at all....Croutons had no flavor and were very hard...A big regret coming here, you are better off going to kroger and buying yourself a bag of romaine lettuce and a case of cherry tomatoes for less than the price of one salad! Place is very stingy on everything, I did not complain at all although I should have but I just won't be coming back! Garbage! read more

Olga's Kitchen - Sandwiches Near Me - Novi, Michigan

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The BEST customer service! I had a lot of issues with the "corporate" online ordering service. (Just a heads up if you are placing a large order online, the store does not receive it on their end until about 10 minutes before the pick up time. I am so glad I called the restaurant the day before, as I had a very order in the system. I worked with Danny, one of the managers, and I am so thankful that I was put in touch with him. He had me email him my receipts, and his team went above and beyond to make sure my order was ready for my work meeting. He had his team come in early, and for a $250 order, everything was correct and in the bag!!! I have always loved Olga's, but now even MORE! read more

The waitress was great. The food was so so. Kids enjoyed the mac and cheese. I got the oven roasted turkey and added the three cheese option. I was disappointed by the small amount of turkey, and overall temperature of the dish, which i expected served hot. The free dessert that came with a Yelp first time check-in "Birmingham's Best Brownie", was rich and tasty. Had to request a bag to carryout leftovers out. Not bad. But hardly impressive. read more

Olga's Kitchen - Birmingham's Best Brownie Dessert - Sandwiches Near Me - Novi, Michigan

The food is very good but they have constantly given us the wrong order or have forgotten parts of the order which is upsetting because we love Olga's we will be going to another Olga's location in the future read more

T is such a good server. my team and i came in without a reservation and she got us a table in no time. My team ordered a ton of food and she didn't forget any of it. Definitely recommend coming here with your team or if you want a good meal on a hurry. The main takeaway of my time at Olga's was how good a server T was, if you come here for dinner then request her. read more

I love Olga's, however this location we had a super bad service and the food was not the Olga's we know. My husband and I came in after shopping, the place was not busy at all there was a few tables on either side of the restaurant and no waitress in sight. We waited about 5 minutes to finally see a staff person, and were seated towards the back of the restaurant. We were not seen again for our drink order after another 5-10 minutes bc we saw our waitress mopping the bathroom by the time she was done we were ready to order and thankful she washed her hands. She was not friendly and was inattentive. She brought out all of our food at once, even when my husband ordered a soup appetizer. One of the sandwiches was wrong and the other was missing the sauce on the side, the fries were hard and probably left out for hours, and the soup was cold. For a slow restaurant in the middle of the day during the week this was unacceptable. The waitress corrected the errors finally bought out our correct order and it took her FOREVER to get us the bill and bring us a box. How this happened with a not busy restaurant I will never know! Our quick bite to eat while shopping took way to long. The location we normally go to was much different since they include fries with each sandwich and the service is never this poor. We love the food but will not be back to this Olga's location. read more

Let Me start with the veggie fries, can you say DISGUSTING?! Depending on what your tastes are,the wraps would be one good thing for you if you like that kind of thing,but they are very expensive and don't live up to the expectations of the cost!!!! read more

Good service, convenient for work, friendly staff, only thing, picking up for lunch, sometimes takes awhile.

Excellent, fresh, delicious food. Outstanding carry out service, employees are very friendly. Lots of special on Thursdays, yummy,

This visit was probably the best visit I ever experienced at this restaurant thanks to STEVE not only was he our server but he prepared the most delicious salad I've ever tasted thanks ... for making our visit special read more

Food was room temperature and served far apart from each-other. Checks were split very incorrectly, definitely wanted to get out've there.

RE: NOVI, MI LOCATION: On 04/12/19, I called in a carry out order at 11:20AM. I was told that it would be ready at 11:30. I got there at around 11:40 to pick it up (didn't do curbside pick up). When I parked, I noticed a car waiting in the curbside parking area. I waited 10 mins. at the counter before being helped, and help came only after I flagged down a waitress for it. I told her I had been waiting for 10 mins to pick up a carry out and no one had come out of the kitchen (even though I heard another waitress yell to the people in the kitchen "counter"...which I am assuming was to alert them that I was waiting). Her response was "we don't have a hostess....its not our fault." So it was my fault I had to wait because I called in a carry out? Umm...no....I don't think so. When someone else FINALLY came out of the kitchen, who I'm assuming was a manager, she looked like she hadn't bathed in a week and her clothes were filthy. (Hoping she wasn't the one handling ANYONE'S food.) Lastly, when I returned to my car (fifteen minutes later), the lady that was parked in the curbside pick up area was still waiting, so I politely walked over and told her if she wanted her food anytime soon, she should probably go in & get it herself. Your staff at the Novi, MI location needs to be retrained on customer service & some of them on personal hygiene. read more

You can never go wrong at Olga's. Great for an hour lunch break. We were in and out in 50 minutes and never felt rushed. Waitress was nice, quickly got us our drinks, took our orders and our food was great. read more

Not very good service and the car side to go is even worse. Said 15 mins. I waited 25 and then left! They never come out! It was quite ridiculous. read more

Ate there 11/15/18. Ordered original Olga. Pitas bread was cold and tough, edges hard. The meat was extremely sparse and hard and dried out. Interestingly enough, the Area Manager was in house at a table for the duration of my meal and beyond. One might think service and quality would be at its best...not so much : ( read more

If you like your food cold when served then this is your place. I just ordered the gyro with fries but had to ask for tazikie sauce which tasted like sour cream. There was no rush on the orders no crowds to hurry for. I think there was about 6 people when we placed our order. It took more than 15 minutes to get the order. Not cool. I'm not going to waist my money there. read more

Love Olga's! The food is delicious and they are always willing to make any changes to your meal that is needed. The service is always great! Very friendly servers. read more

Usually I love Olga's but this location is awful. I went for lunch with my wife, and upon entering the place, there was an awful smell. Kinda like a musty moldy rag smell. At any rate, when I informed the manager, he kinda looked as if he didn;t know what we were talking about. To my regret, we sat down anyways, thinking the smell will go away or we will get used to it, but it continued to get worse. We wrapped our food up to go without eating, and I am currently trying to get rid of the nausiousness caused by the aroma so I can eat my take out. I am totally not trying to be mean, I just will never be back to this location. Such a shame. I STILL LOVE YA OLGA'S!!!! That's why that 1 stars, 1 for reputation as a company as a whole. read more

Unfortunately Olga's has always been one of my husband's favorite places to eat (as far as quick, sit down food is concerned). I've never been a huge fan, but I do enjoy some of the new salads that they've had on the menu in the last year or so. We go to this location quite frequently because it is close to where we live. It is ALWAYS packed. I rarely go when there is not a wait, even on a weekday. The service (or should I say the wait for the food) is normally a little longer than what I'd like to wait with two hungry little boys in tow. A few days ago we went on a weeknight for dinner and there was a 15-20 minute wait. We finally sat down and ordered our drinks and some snackers, Our waiter brought our drinks and a different waiter brought our snackers. Then our waiter was MIA for a LONG time. I finally had to go seek out the manager to ask if we could get drink refills and our appetizer plates cleared. The service was the worst I've had at Olgas BY FAR. It will take a lot of begging on my husband's part to get me to go back there again when there are so many other good choices close by in the area. The Brighton location has given us good service in the past so if you really need your Olga's fix, I recommend that location. read more

Dunno why this place has an average rating. On our visit, the wait staff provided outstanding service! With the groupon, Yelps free dessert check-in offer, tried the Classic values items on the menu with the broccoli soup as a side and the food was more than enough. Highly recommend !! read more

Food was awesome! Steve our server was great! He is always on top of everything and has a great attitude!!

Awful. My order took an hour instead of the promised 10 minutes. No apology. Food was cold. Fry container was half empty. Pita bread was missing. I will never go there again. Location: Grand River, Novi read more

Friendly atmosphere/server. Ordered the original Olga Sandwich and it's good. The spinach pie is decent and I was able to get a free dessert just by checking it using Yelp. read more

Abbey does the best to go service !! She's friendly and always has my order right. Olgas bread is the bomb. Their food is made fresh so make sure you allot for time. This is not fast food. Olgas are good their salad and soups are great. Only drawback is they serve Pepsi. They should switch to Coke and I would dine her more often and so would a lot of other people. read more

My wife and I ate here in October, 2016. We would at this location regularly (at least a visit every 2 weeks). I got sick after eateing here in October. I thought no big deal; just a one off....maybe the flu. Both she and my step-daughter ate there last night and were ill overnight and today. Too much of a coincidence for me. read more

Horrible service. We waited for a server for ten minutes and no one even looked at us. Terrible experience. We walked out!

Not once have they given us what we had acutally ordered. On the bill everything was right, but in the take out bag there has been at least one item missing for the past 4 times we ordered there. Today: a salad missing, the side aioli was sour cream. We've told them each time that we didn't get what we had ordered, they apologized but we clearly can't see any improvement. This was the last time we ordered there. read more

Very good food, place was very clean and the staff was very friendly. Got the steak and cheese Olga, was very tender and not over cooked.

Lunch today was pretty bad. I ordered (on a bigger take-out order for the company I work for) a Mediterranean Spinach Salad, and so did another employee here. The salads did have spinach, a very small amount of feta, a few red peppers and tortilla strips. What wasn't there, but listed on the menu, were cucumber, grape tomato, kalamata olives & pepperoncini. A spinach pie was not even in the take-out bag. read more

This was my first time at this Olga's location and was also my last. When my husband and I arrived the place was not full; we didn't have to wait to be seated. That said, we waited longer than normal for a waitress to greet us and take a drink order. When she finally arrived we knew what we wanted, so ordered our sandwiches with a basket of fries along with our coffees. So we waited. And waited. She came over to us and said sorry for the delay but they're being washed (what, the coffee pots? Really?), so would we like water while we were waiting? The next time she came over she had no waters but set the fries down on the table. Aren't you supposed to first get your drink, then a short time later receive your meal components all together? Meanwhile the fries were getting colder and colder and we still have no coffee. The waters eventually found their way to us. When she brought us our coffees I told her that the fries needed to go back and we wanted hot fries WITH our meal. She laughed and said she thought we wanted our fries as an appetizer! Not once did we even mention any appetizer. She then took the fries and disappeared again. When my husband went to take a drink of his long awaited coffee, there were grounds floating throughout. Wow. How does one screw up a cup if coffee?!? Now we really had "grounds" to complain! So we finally got our food (this was the longest we've ever waited for food at any Olga's location), along with a fresh basket of hot curly fries, and the food was good as usual. When our waitress checked on us my husband asked for a fresh cup of coffee as his was not drinkable and I asked for a refill as well. She came out with his cup, but no coffee pot or carafe for my refill. By this time we had had it. I had a free birthday dessert coming to me from my rewards, but I told my husband that it just wasn't worth the time and grief if I were to order it from that restaurant. So sad. At least the bathrooms were clean. read more

This use to be my favorite place to go for a nice lunch with my husband every Saturday or Sunday afternoon after shopping. My biggest pet peeve with this location was the fact that after being in Home Depot shopping I would use the ladies room to wash my hands and the water was always ice cold, my thoughts on seeing the sign all employees must wash their hands made me cringe because cold water does nothing. I made my coneren known a few times and nothing changed. We decided hand sanitizer was our friend and went once again this past weekend where the place was pretty empty and the service well... Let me say Mandy needs a customer service class. I ordered extra Olga bread with my 3 cheese and once I was finished with my 3 cheese I went to eat the bread and it was rock hard. The bill came and my husband asked our server if we could have another piece of bread as their one was like a rock.. She looked at him and I with disgust and stated.. Well it sat there the whole meal. ,,! I was speechless for about a second and explained you do not do that , my husband said it was hard when it came out and then and only then Mandy said oh ok. Next thing we see is the manager whom we didn't ask for at our table presenting us with a bag with a piece of bread I. It and our receipt to sign after we charged the meal. He said here's new bread have a nice day.. wow what service, needless to say we signed the cc slip and left the bag with the bread at the table. I guess it's a good thing Applebee's is next to olgas and Home Depot because we can make that our new favorite lunch place every weekend. read more