Called with questions and they were helpful and responsive. Location is great to get right on the…read morebeach bike trail which is why we selected them. Showed up on the day to rent bikes and they allowed us to try a few before deciding. The bikes could be in better condition, most of the fleet were showing significant wear. One of our e-bikes had low battery charge and even though someone was able to bike out to where we were to delivery another battery, the replacement was also low and wouldn't be enough for the time we rented. We also lost time waiting for the other battery. However, kudos to the staff and owner because they made it right for us when we returned the bikes. Spot has good staff and a great location. Refreshing the bikes with newer models would bump it to 5 stars.

My family had such a great experience today at 20th Street Beach and Bikes. The staff was super…read morehelpful in finding us bikes that would suite our family, along with showing us how to use the e-bikes. I highly recommend!

Another great experience at Ray's Bike Rentals. The bikes are always nice and new, and they…read moreconsistently have a great inventory with reasonable and flexible pricing. The staff is always so friendly. Stephanie and her team are wonderful, and today Noah took amazing care of us. We had a great ride out to the Wedge. Always a fun and easy experience.

Had a great experience here! My friend rented a bike and the prices were the most affordable out of…read more2 others in the area. They were super friendly and when my friend lost her phone they went out of their way to help find it. Would recommend this place 10/10!

Really glad I found this place. They helped my niece and her friends with their bike set up. made…read moresure all the parts were safe and were very friendly. also, a great idea for out of towners from perhaps an hour away instead of towing all those bikes just rent them and less fussing around. Give them a visit. Plus they have a bunch of cool little accessories! Thanks boys.

We used newport bikes when we here in vacation. They were super nice and easy to deal with. Would…read moredefinitely recommend!

Superb communication and even though there was a price/website issue with one of the items I…read moreordered they explained it to me and after communication were able to expedite my order and now I config'd the bikes for me and teammates and everything worked out nicely. The team are responsible and take ownership of any issue and certainly customize to each order/customer accordingly - something rare nowadays. They are not amazon prime they are a mom and pop local brick and mortar bike shop who are kind enough to also have an online store and real people actually reading their emails and not bots or templates. For what its worth they do mention on their site the processing time for orders are 3-5 business days so please be mindful. My wife and I are stoked everything arrived technically earlier than the planned Monday sched time. Thank you David and everyone at Pro Bike Supply. I used to live in Tustin and whenever I am back in Cali I will give the shop a visit. Thank you again! I highly recommend this shop and site. Kind, efficient and helpful team with coherent communication and diverse items in their shop. Order from them without hesitation. Great prices and selection just order in advance if needing items within a week or 2. A+ overall experience. Ken and Sarah

Amazing technicians. HONEST. Reliable. Great communication. I guarantee my own safety by trusting…read morethese guys work everytime. Every single person at this shop goes WAYYYYY above and beyond and I feel confident no matter where in OC I ride, I'll always get my service done here!

I ride my bike to go surfing a lot and the elements had started to take a toll on the components. I…read moreran into Jason at the beach and while we chatted about the waves he asked how my bike was doing. When I told him about my gears being locked up and breaks feeling spongy, he offered to fix them right then and there! When he got out his equipment and started working, he talked me through the whole process. He explained what each step was and what I could do for regular maintenance to keep my bike in good shape. After his work, my ride home was a totally improved experience! Gears shifted smoothly, pedals were gliding, and the breaks were solid. I'll pass his info on to anyone who needs it.

Jason the owner of West Newport Velo did a great job fixing my son's ebike Zooz Ultra. He got in a…read morebad accident leaving the rim super bent up and Jason fixed it like new. He was easy to reach and fixed his bike so he was able to get back to riding! Thank you Jason!

I can't know this shop when Pablo came across me on the river trail at night with a flat. He…read morestopped and got me going again, so I mentioned my main road bike had issues another shop could not diagnose. He said bring it in to the shop, and we'll figure it out. And figure it out is what Javier did. Now my road bike rides like it's brand new again. Quality work. Thanks!

Our experience was very disappointing. We visited with the intention of purchasing three bikes and…read morespent approximately 30 minutes in the store without being acknowledged by any staff member. While I understand employees were busy assisting other customers, a simple greeting or acknowledgment would have gone a long way. During our time there, customers who arrived after us appeared to receive assistance first, particularly those interested in electric bikes. We continued to wait patiently and did not make an issue of it. Eventually, as an employee walked by, I politely asked a very simple question, whether the store offered delivery services. Rather than briefly answering or directing us to someone who could help, he responded, "I'm busy with another customer right now," without making eye contact. The interaction made us feel like an inconvenience The question would have helped us determine whether we were ready to move forward with purchasing. A little acknowledgment and basic customer service would have made a significant difference. Based on this experience, we will be taking our business elsewhere and would not return.

Excellent service. Rates were fair. Really enjoyed their electric bikes. Great distance.read more

These guys are awesome! They were completely booked for electric bike rentals. Seeing the…read moredisappointment in our faces, they went into the service area and put together 2 bikes for us. We booked for a one hour rental and enjoyed more sights of the city. On the way back, apparently the chain on my bike broke, but I didn't notice since I was only using the electric part of the bike and not manually pedaling.

Excellent service!!!! Will, thank you I owe you big time. In and out in 15 minutes.... Life saver…read morebecause everyone kept telling me two days to get an inter tube swap. Again, thanks

I brought in a broken bike and within a few seconds, A kind employee named Will helped us out with…read morefixing the tire, by putting on the screw and charged us nothing. Great environment. Would go back.