Really only deserves a three I'm giving a four - because the waiter worked his butt off When your granddaughter wants Olive Garden wherever you are - then you go. 35 minute wait, OK. Then we were there for an hour and a half soup, salad, breadsticks, and a plate of pasta. Zero refills on the soup had to ask a few times for a refill on the salad and other drinks and then just gave up. The waiter seems to be the only waiter in the entire establishment, running around like mad, taking care of everyone. But then here came the server manager, she introduced herself as the server manager - how is your server? We said he's absolutely swamped. She agreed, and then began to explain to us how busy they were and how she knew they would be overly worked. That's great - but as the server manager, when your servers are overworked, when your first reaction be to step in and help them? Overall, the food was mediocre as usual, the service was not great - but again not the servers fault. The restrooms were disgusting You have five people at the front checking people in, maybe utilize one of them to clean, or help serve read more

Service was good, had to wait a while for breadsticks. Chicken Parmigiana was good but the sausage with Bucatini was very underwhelming and overcooked.. quite disappointing. read more

Olive Garden Italian Restaurant - Chicken Parmigiana - Italian Near Me - Florence, South Carolina

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This is a typical Olive Garden-but is elevated by the outstanding staff that is working here! Everyone was extra nice,and we really delighted by the food. read more

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Aye here today while working in the area. Got there at noon. Upon walking in there is a musty smell, like the place needs airing out. Was seated in the back. Gregory was my waiter. He was friendly and attentive. Had the stuffed chicken Marsala. The chicken was nice and tender and great flavor. It was a ton of food. The breadsticks were good salad was really vinegary. Price was good. Bathroom was kind of dirty. But all in all. I'd eat here again. read more

Olive Garden Italian Restaurant - Stuffed Chicken Marsala - Italian Near Me - Florence, South Carolina

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I don't typically go to Olive Garden for anything other than Soup, Salad, and Breadsticks for lunch. It's a great deal and you get free refills on everything. This particular restaurant was short on servers when I came in for lunch. Consequently, the wait time for a table was about twenty minutes. Not the restaurant's fault but I didn't have that much time and I can be a little impatient. I ended up sitting at the bar which was fine. The bar tender was quite busy but she certainly kept up and provided great service. The soup and salad were just as I expected and the salad is dressed perfectly. I hate when get a salad that is over dressed. The breadsticks are good but nothing noteworthy. Overall a good experience but I'm not a big fan of eating at the bar. read more

Olive Garden Italian Restaurant - Salad that comes with Never Ending Soup, Salad & Breadsticks. - Italian Near Me - Florence, South Carolina

Food was great, our server was fantastic and it has the same ambiance of a Olive Garden inviting and cozy. We really did enjoy this location. read more

I'm really disappointed with my experience. I found a hair in my food, which is already unacceptable, but what made it worse was how long it took to fix the situation. I had to wait over an hour just to receive a replacement meal. That's not a small delay--that's a serious inconvenience, especially when the issue wasn't my fault to begin with. When something like this happens, I expect it to be handled quickly and professionally. Instead, it felt like my time didn't matter at all. Waiting that long after already having my appetite ruined is frustrating and honestly makes me question the overall cleanliness and service standards. I'm not someone who complains often, but this experience crossed the line. I hope this is taken seriously so it doesn't happen to anyone else. Customers deserve better--both in food quality and in how issues are handled when things go wrong. read more

All the places to choose from, my husband chose for us to stop at Olive Garden in Florence, South Carolina. Our break midday of a 13 hour journey. Unfortunately, he order a chicken Alfredo, chicken was warm, noodles were cold. I ordered stuffed chicken masala. My mashed potatoes were cold except for a little bit of the gravy on top. The chicken was very grizzly. We had our grandson with us. He was very hungry so he chose to just feed him what we could and leave. Very sad two entrées that we often get and usually quite enjoy. Yes they were busy, Sunday afternoon, but it doesn't excuse heating issues of the food. read more

The food was as always, classic and good. The service quick and efficient. The restaurant was clean and comfortable with a classic look.

The server was amazing and the wait was decent! But the food portions were smaller than usual I don't think we got what we payed for. The atmosphere was great too :) read more

Always yummy- can't beat the breadsticks. We were seated quickly. Appreciate the waitlist seating option.

So we have eaten here multiple times so we returned today. If it wasn't good we would not have returned. Today- The food and service were beyond poor. The soup was tasteless water. The meal was lukewarm and the plate barely warm. The regressive new alcohol law is a joke. The building is a typical Olive Garden. Usually we had to wait for a table but not tonight. Now I know why. We will not be back. read more

1. good food, breadsticks are 2. amazing service 3. very nice ambiance very demure and mindful 4. best waitress in the world, Mimi is AMAZING. next time I come here I'm going to request to have Mimi as my waitress. read more

Olive Garden Italian Restaurant - Chicken Parmesan and fire breadstick - Italian Near Me - Florence, South Carolina

Slow service. Waited 25 minutes to be seated for lunch right after they opened. Ordered soup and salad and took almost 30 minutes to get it. Would not recommend if you are on a lunch break. read more

Great visit from the hostess, waitress, food and atmosphere!!! Ask for Aven! She is a great waitress!!

I stopped into Olive Garden in Florence on a whim, it was in no way a part of my plans. But I enjoyed myself, it was low key and quiet in the bar area, the food was just as expected so no complaints there, and my server was Cristal who was very sweet and checked back on me just enough. read more

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I went inside to bar and ordered take out . I sat down and had a drink . The service was very friendly and my order was done in a timely manner while I had a drink and waited . The bar area was clean . The food when I got back to my room was good . I do feel the salad could have been put together with better care . The onion was huge half dollar size pieces , and it looked like it was just thrown together . read more

You can't beat their unlimited breadsticks, salad & soup deals. It's our go to whenever we are on the road for an affordable and enjoyable meal. read more

Let me start by saying I love calling out good service. I believe that matters tremendously. In this case, I am reporting strange service in which I am not accustomed to. I will give specifics. When the waiter spoke, I couldn't hear a word he was saying. Had to ask him to speak up several times. I gave my order clearly and concise, as per usual because I need my order to be exact. I asked for unlimited soup, salad (with no peppers) and breadsticks along with sparkling water. I asked for no ice with my water and a lime. 15 mins later my drink came but with ice and no lime. When he finally arrived in another 10 mins, I pointed out ice was in my cup. So he left and bought back a new glass which was filled with water on the outside and inside. Still no lime insight. I didn't bother to ask again. 9 mins after that my salad and soup came. My soup spoon has old food on it. Had to ask for a new spoon. My salad had the peppers as well even though I asked for them to beheld. Minutes later, his eyes gazed upon my empty soup bowl but didn't stop to ask if I needed more. Eventually I had to stop him and ask for a new bowl of soup. Lastly, at the beginning I asked for a Togo order and that also is nowhere in sight even though that was the only thing he was consistently speaking about saying it's almost ready. That was an hour and 30 mins ago. I understand busy environments but the sheer lack of reading the items from his hand written pad and the electric pad makes me believe his personal accountability is lacking and his drive for better is no where. Kind man but needs to step it up tremendously. The 1 star stems from all these little things and interrupting my peace while eating. That is why I am motivated to write this post. As far as the ambiance and food, I have no complaints there. It's as expected - delicious and pleasant on the eyes. For me service is lacking and ruined my first experience in the Florence SC Olive Garden. My tips are strictly service based. Please just do better with service. I enjoy OG in my home state. Thank you. read more

I wish I took a picture. We went last night and the service was fantastic!! Rachel was our waitress. Oh gosh service was prompt !!! Warmth!! Inviting!!! WE WILL BE BACK!!!! read more

A friend was in town and we decided to have lunch at Olive Garden. I ordered the Chicken Alfredo and she had the Lasagna with all you can eat salad and breadsticks, minus the hot peppers and olives. It was really good and took, at least, half of it home for dinner. Way to go Olive Garden. Service was a little slow, due to sitting in the bar area, but everything else was great. We shall return. read more

Placed an online order @ 10:43am for a 12:30 , called to say I was there @ 12:33 , I continue to eat because she said she'll be right out 1245 still no one came to my car 1247 I called. I have my food at 12:53 not happy because I wanted to go straight read more

Our annual snowbird trip from NYC and again tried a local restaurant where we decided to stop for the night. Florence South Carolina!! Olive Garden, packed on a Thursday night although I understand it's day after Christmas and snowbirds are flying south, I don't understand why this Olive Garden doesn't have a 5 rating. Check in was painless and cordial and we decided to dine at the bar. Great choice Shanta (sorry if I spelled it incorrectly) was super fast, super attentive and got our dinner order perfect. Def would return on our next year snowbird flight!!! read more

Let me start off by saying that I absolutely love this Italian restaurant! The food is always hot and delicious! My favorite is the calamari. It's a must that I start off with the calamari. Restaurant is a 10 out of 10. read more

On our road trip back to Atlanta & my Daughter was hungry for something not fast food. When she decided on seafood, Yelp led us here spot on as our ordering & arrival time worked out perfectly. Dine-in was in effect, however, we took advantage of the Curb Side service. Ms. Christine was the dedicated "outside" Hostess & a hoot. She welcomed everyone with friendly chatter while navigating proper distancing/seating protocols & making deliveries. Our wait was less than a few minutes when my Daughter's food came out steaming, securely packaged, with an overflow of condiments & utensils. I'm quirky when it comes to Carry Out & having the necessary items for your meal, especially while on the road. The Shrimp Scampi dinner portion was lacking for $16, yet she liked her food & the unexpected servings of their signature Garlic Bread. Before driving off, Ms. Christine jovially yelled at us to stop back by on our way home...maybe next time. read more

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Hostess that we encountered were very rude. Food service was wonderful though! The food was good along with the drinks.

Sat down and after 30 minutes still no acknowledgement from servers. Manager came out to another table and still nothing. We got up and left. read more

Relaxing atmosphere and staff are very helpful. The prices are reasonable and the food is filling and tasty

Service was slow. Food was carelessly thrown together. Staff standing near our table complaining including cursing. Made a complaint to the manager and he never returned. I went to find him and he said he forgot about us. In the meantime, I got napkins for the table behind us and a Togo box for the table across from us. No sense in everyone waiting. The manager did comp our meal but we didn't even eat most of it. Fair warning. read more

We had some kinda beef fettuccine dish. I am not sure what type meat we ate The texture was off and didn't look or taste like beef.

I visited Saturday afternoon, and this location is always busy on the weekend. Lexi, the manger on duty, made sure all my requests were accommodated despite how busy the restaurant was that day. There are plenty of places to eat close by, but since I was a young adult, I always choose Olive Garden. Lexi reinforced this choice by providing an elevated dining experience in the midst of a busy day. I appreciate her hard work and excellent customer service. Thank you for being great, Lexi. Your diligence didn't go unnoticed and is soooo appreciated. read more

It's was ok I guess but geez the staff seemed so overwhelmed it made the dinner almost unbearable. My waitress was working 7 tables so u know where this leads too. With social distancing going on due to Covid its stretching them thin and it's rolling on to the customer. Me for a table of 1 took 40 minutes to get a table @ they put me all the way in the corner & @ first that was awesome until 10 minutes later they bring in a table of 9 next to me ‍ come on geez really. I was just ready to jet ASAP after that & really didn't get to enjoy dinner read more

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I don't typically dine at chain restaurants but I was traveling with my family and olive garden was the best alternative in the area (Florence SC). I have fined at Other Olive gardens and swore I would rather go hungry BUT this location went above and beyond. Not only was the food pretty damn good for a chain but the easiness and professionalism demonstrated by the Florence SC location exceeded my expectations. We ordered online line for curbside pick up and the process was flawless and on time. Most important my shrimp scampi with angel hair was as good as other independent restaurants. Other olive gardens can learn from this location. Olive Garden (Florence SC). Keep up the great service! read more

Ok restaurant . They try to make it clean by constant wiping down of tables so that is great! Otherwise food was decent , waiter was friendly . Wait times are on the heavy side considering there were lots of servers . Would probably return read more

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Olive Gardens can be hit or miss even though it's a chain restaurant and supposed to be consistent across the board. This one was perfect the food was more than I expected. The bread was hot and fresh with marinara dipping sauce. Our server he was amazing. We didn't have to ask for anything he knew exactly what to do the Olive Garden way. This means so much to us when dinning out at chain restaurants. This locations also clean and the staff had smiles on their faces. read more

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every time I end up at an Olive Garden I kind of wince and think to myself. Oh no, not Olive Garden. However, when I leave Olive Garden, I always say to myself that was pretty good. Here we are in Florence. On our way to Hilton head and I ordered from the local Olive Garden for carry out. The process for ordering via my iPhone was very easy for this young senior citizen even though I never got confirmation after hitting place order. I called Olive Garden and they confirmed they had the order. What I find quite amazing is that we said we would pick it up at 6:40 PM on a Friday night. When we arrived, the parking lot was full with a few people waiting outside to be seated. I had said we would pick up the order at 6:40 and then 640 to the order came out, with everything being as ordered. Say what you Will about Olive Garden, this particular Olive Garden in Florence, South Carolina, seems to be humming along very nicely, and the food is tasting wonderful read more

Although we called ahead, we waited for our table for over 3 hours. It was cold and busy so we had fo wait outside the entire time. We arrived at 5:20 and got our table at 8:45. The entire experience was horrible and we were not happy with our service. read more

We visited this establishment Friday at 1700. By 1706, we were seated and drink orders were being taken. Randi was our waitress and she was amazing! I love an individual who is extremely personable, as it makes your overall experience amazing! My mom and me got the zuppa toscana and Randi asked if we wanted to wait a few more minutes for the fresh soup and of course we said yes! Randi was so good with my kids and I wished we could have found a manager to give her more praise in person. I don't know who was working in the kitchen, but they put their foot in all the meals we had, big props to the kitchen staff! read more

Olive Garden Italian Restaurant - Stuffed tortellini with chicken and broccoli - Italian Near Me - Florence, South Carolina

What I love about Olive Garden is that you always know what you're going to get. It's not ever anything spectacular, it's not "Nonni's cooking", but if you want an excellent salad, some delicious soup and killer breadsticks, all for $7, Olive Garden is your spot. Our server today...Bo...was attentive, kind, and perfect. My mom and I had an excellent lunch date. We'll be back! read more

Called in 45 minutes in advance to save an hour wait time. "Shawn" the guy at the desk said it was an hour wait. I asked why if we called 45 50 minutes ago because we drove 45 minutes is it still another hour wait. He literally told me it's just the way ours works. First come first serve. But we called in??? he looked us up and said yes but first come first serve. what's the point in calling in? Shawn is his name and has no clue how to explain how an hour wait call in adds another hour when you arrive. Two stars Shawn you can't manage a reception desk read more