I went into the office at 6:00 on a Friday, and despite being close for the day, they showed me a unit and stayed to get me a unit for the weekend. Units are really clean! Nice place with a good friendly staff. read more

I needed a couple of months to store some items while we figured out what to do with them. I rented a small storage room and got a pretty good deal. The place was clean and the people behind the counter were very friendly and helpful. They have rollig flatbeds to help so you dont have to carry the really heavy things. If I ever need storage again or if my hoarding husband needs more space I will definitely be coming here for all of my storage needs! read more

I can't say enough good things about OSS. I have been a long time renter (8+ years) and have been impressed since day one. I left a stroller out of the storage unit one night, (it was dark and I drove away). By the time I got home there was already a call and they keep it safe for me. They are always available for questions and ready to help at the drop of a hat. I recommend them above and beyond everyone else!! read more

These guys are just GREAT! You can't ask for more. The customer service here is beyond nice, I feel so lucky I found them in my area. The manager Chris, Joey and Don have answered all my questions, provided best advice and accommodated my move in time based on my lease termination. They very kindly showed me around the units available in a cute golf cart. The units are clean, (concrete and metal) no smell and good ventilation. Further more, they let you borrow a truck for FREE for moving in and out of the storage unit! Seriously? Self Storage Olivenhain is just the BEST. read more

Seriously I was blown away by this place and the Manager Chris. We relocated from Los Angeles to San Diego. We had to move our business and house, which was no easy feat. The driver of the movers we hired was weak sauce. After 2 attempts at trying to get the moving truck into the facility he gave up. It would have taken hours to move our stuff into storage because he ended up parking on the street. Chris the manager there, went above and beyond. He actually used his own truck and drove down to the moving truck, let them pack up his truck, and drove to my storage unit. We had so much stuff to put into storage I think Chris made at least 4 trips. Chris is seriously one of the most amazing managers ever! That was some of the best customer service I have ever had! Everyone else here is also super nice and the facility is great. I highly recommend Olivehain Self Storage. read more

This was my first time renting storage unit. The woman at the front desk Brianna was very helpful and helped me save money where a good. This was a very seemless process and would definitely recommend this storage facility over others for a fast and easy process. read more

You won't find much nicer people. Anywhere. They have great inspiring or empowering quotes out front as you enter. the prices are fair, it's clean, and it's safe. what else? I see some guy didn't like the computer there....whatever? There's always someone there in the office to help you immediately if there not with someone. Get over it , AJ read more

We had an amazing experience at this storage facility. Moving is stressful and chaotic but they did everything they could to help us and make it easy and stress free. Kym is amazing and so accommodating. We are so thankful!!! read more

I have used many storage places all over the country. Chris and Carlos are extremely helpful! The units are clean and safe, the location is really convenient and access is easy. I've spoken with Chris over the phone prior to renting the unit, and after I signed up, when I had additional questions. He is very well informed, and happy to go the extra mile to help. Carlos was helpful choosing the unit that would suit our needs best. He was happy to spend as much time as we need to make the right decision. Not only will I continue to use Encinitas self storage I will highly recommend it to anyone who needs storage in our general area. Kudos to Chris and his team for excellent customer service! read more

I have never used the services of a self storage company, so everything was new to me. Olivenhain self storage offered me exceptional customer service. Dante and Lisa were very helpful, knowledgeable and willing to answer all of my questions. I went through all the items I needed to store and Dante advised me on the best size. The price was very competitive and I have rented a unit. I look forward to meeting Dante and Lisa again. read more

Clean, good service and reasonable price for self storage. Secure location. Concrete and steel so there's no smell. Staff very helpful. Easy to access for owners. read more

Lisa and Dante are superlative Managers -no matter what your storage needs are you can rest assured that your personal items are well protected. The level of customer service is stellar, as sometimes large organizations do tend to fall short of that. . Not at OSS!!! Dante and Lisa treat all with respect, understanding of one's storage needs, and treat you like family. . .always being there for you. It truly is a comfort to know that a storage experience can be a positive one. Thank you Lisa and Dante and the entire support staff as OSS, for caring and for your help. Gold Stars forever! read more

I Really like this storage because I been in several other self storage's and honesty some of them I was scare to go by myself. I been a customer of this storage for several years and since I retired, I go to this place seat in front of my storage and look trough the family photo albums that I keep there and I can spend hours looking my boys pictures, listening nice music and feeling Complete Safe. Beside is always very clean. I just meet the Manager Chris and he is a Wonderful and Helpful person. read more

There is absolutely nothing negative to say about them. They are fair, everything is as promised, they are helpful, and secure. That being said, they have a rule that unless you notify them one month in advance that you're terminating, you are committed for another month. It is written into the contract and there is a small sign at the desk. But they do not overly verbally emphasize this and if you are not sharp enough to notice this you could be on the hook for an extra month you don't need simply because you failed to read the rules and notify them if your intentions in a timely manner. READ THE RULES. Otherwise they are terrific. read more

We started with one unit and eventually rented three. Dante and Lisa are the on-site managers. So professional, friendly and accommodating. This place is clean, feels safe, and they communicate regularly with their customers via email so there are no problems, no surprise closings, etc like we have experienced at other facilities. Best storage facility we have ever used... and we have moved a lot! read more

Olivenhain Self Storage in Encinitas has easy access and the units are clean, well-maintained and secure. We stored antiques, household items and even several cases of wine and all were in good shape over the many months we used the storage during a move and a remodel. The staff is friendly and helpful. We rented a ground-floor 10 x 10 and we think they are more convenient than the cheaper units on the second floor. We recommend Olivenhain based on our experience. read more

First time user of self storage.Dante made the process very simple. Everyone has been most helpful. JohnZ

We have used this facility during a move before and are using them again to prepare for another move. They are more than accommodating, even allowing us to ship materials directly to their site saving us double moving hassle/expense. The location and cleanliness can't be beat! read more

I Only take time to write a review, if it is worth my time. That is, if the establishment is wonderful or horrible. Olivenhain Storage is the best! The managers know my name; they are courteous, friendly, easy to contact and work with, willing to help and go the extra mile. The place is well guarded, top security, clean, accessible, convenient. There are units there in every size and the place was cool on the hottest summer day. I was comfortable storing my things there and highly recommend this facility to anyone who wants a safe storage unit in a great neighborhood. The customer service is the thing!!! read more

I have had a storage unit here for over a year and love it. The staff are always helpful and responsive. I am not sure why there is even one bad review except to say that perhaps there was some sort of miscommunication. The place is always clean, the elevators always worked when I was there, and they always had dollies. My last storage place was always a hit or miss with the dollies. read more

I needed a storage unit with just a day's notice. Not only did they get me a great unit, they recommended to me a mover that worked out perfectly. The place is immaculate, convenient, and they service was top notch. Thanks for making my first storage experience a great one! read more

I am already a return customer - and will return again! I've been pleased (twice now) with everything about this business. For first impressions, I've been greeted with smiling faces and a desire to help with my needs . The facilities are always clean and fresh, even dust-free. There's soothing music in the building, which I enjoy a lot. It is kept quiet, temperature-controlled to preserve your items, and secure - and there's is always an employee right there to assist with anything you need. The business aspects have been terrific - the ease of beginning the business relationship, the explanations for the gate, the lift, accessibility, hours, along with automatic payments and billing, and termination. Everyone is pleasant, efficient, professional, and just really good-natured. I'd call it something like "old-fashioned values" - but really, it's just "good business values" and exceeds the current standards. They are entitled to take pride in this business Please - keep up the great work and business - it's refreshing to meet and work with you folks, and I appreciate all your help and friendliness. I just know I'll be back again in the future ! read more

Olivehain Self Storage is excellent. We recently moved here from out of state and a neighbor recommended Olivehain. We wanted to do our own research which involved multiple visits to various area storage units. After 3 visits to Olivehain and lengthy discussions with the very pleasant manager Chris and his staff Todd and Joey, we signed. We appreciate 1) the clean, well lighted facility with wider aisles than some competitors; 2) the ground level and close proximity of our unit to our drop off spot; 3) No loud annoying music; 4) discount for automatic debit payments; 5)money saving suggestion by the manager to use our own homeowners insurance instead of theirs; 6) manager living onsite; 7)free truck availability. Furthermore, we are comfortable with the neighborhood, the accommodating, friendly staff, and the other renters who seem happy with Olivehain Self Storage. If Chris served cappuccinos, we would give 5 stars.... read more