I stopped by because I needed an emission test. The guys here are awesome. I was in and out within…read more1 minutes upon my arrival. It's clean and clear plus they care. Thanks for the amazing service and experience.

Came here for a simple admissions test got here at 10:07am for admission test and sat in line for…read more15 minutes before I called the phone number and when I told the guy what I was here for he put me on hold, not feeling too professional over here. I don't feel like an admission test should take more than 15 minutes. I might as well be getting that oil change. Plus I seen another car pull up and go straight in while three cars were in line.

I came in to have them install an exhaust kit for my car and they did a perfect job. The last shop…read morewho worked on my exhaust did a bad job but I left this shop very satisfied. Not only did they fix the poor work but they did it in half the time at half the cost. 10/10 service here

A friend recommended this place to me to fix my adapted muffler for my son's handicap van. Not only…read moredid the take me in the day I called, the amount of money they charged me was an 8th of what I was charged last time. Family owned business and John did an amazing job! Highly recommend this place on all levels. If I could give ten stars I would!

I normally go here for the oil change special; but I had never had my vehicle serviced here…read moreotherwise. Last week, my brakes started squeaking; so yesterday I took my car in for an inspection. I really respect Velasquez and Sons for being honest and telling me that my brakes were fine--that I just needed brake pad adjustments. A lot of mechanic shops would've have taken advantage of my lack of knowledge about cars. The best part is that they only charged me a VERY, affordable fee for the minor adjustments! Velasquez and Sons is awesome.

Be Careful at Velasquez Chicago Heights -- Dishonest Diagnostic Practices…read more I went to Velasquez in Chicago Heights because my car's check engine light was on. AutoZone told me it was the catalytic converter, so I purchased the correct one and brought it in for installation. After inspection, they told me my catalytic converter was in good condition and that the issue was the three flex pipes, which I paid $450 to replace. A few days later, the same problem returned -- same noise, same check engine light. When I went back, the same shop told me now it's the catalytic converter after all, even though I was told to return the one I had already purchased based on their advice. I ended up paying for unnecessary repairs, return shipping, and now they're asking for another $350 to fix what I initially came in for. This experience was disappointing and felt misleading. As a Black woman, it's disheartening to constantly feel taken advantage of in car repair spaces. Please double-check diagnostics before agreeing to costly repairs and get a second opinion. Honest service matters.

Amazing punctuality, owner and staff all friendly aswell as knowledge and reasonable, would…read moredefinitely recommend to anyone looking for a diagnostic or repair on their vehicle!

I went to get a diagnosis on my AC. They recharged it but it didn't work unfortunately. Didn't…read morecharge me for the refill, how nice!

I was referred to Imperial by a former colleague who had the same make, model, and body style…read moreToyota as me. He swore by them, so when I needed some major work done, I gave em a shot. By me not being a mechanic, I wasn't sure if they did a good job or not, but I was sure that they made me feel good about spending that kind of money. Even while waiting one day, another customer made the point to assure me that these guys know their stuff. Nick and his team (including the dog*) are very friendly, knowledgeable, and timely. The thing I appreciate most is that he remembers my name and the work done on my vehicle. That's impressive seeing as how I have only come in there three or four times in the past three years. Anyway, long story short, I reluctantly recommend Imperial (the more people know about it, the more business they'll get, and the harder it'll become to get my vehicle serviced quickly! lol). These guys are great! * If you're afraid of dogs, please don't be alarmed by the dog. He is so quiet behind the desk that you'll never know he's back there until you see him or Nick talks to him.

Had a lot of suspension issues with my car. They didn't try to rip me off because I'm a female and…read morethey were very friendly. I was recommended by my close friend and they did not disappoint! I will most definitely be taking all my repair issues to them.

NEW My experience here was not pleasant. The mechanic says,…read moreunless your car has been here before, I don't have time to diagnose it. What mechanic says that? Hey, Bobby-Earl, your job is to diagnose cars to see what is wrong with them. The guy gave me every reason he couldn't diagnose a car he never serviced and was scheduled to be dropped off eight days from today. Really? The receptionist was GREAT!

If there were 10 stars, I'd give it 10. This is old-fashioned hospitality owned service center. A…read moremainstream place in Chicago Heights for many years. Honest and excellent work. Owners were like "angels" to me. Their kindness and workmanship will never be forgotten. They made"Chicago Heights " proud of what's still good about my hometown.

I brought my Tiguan here because of an oil leak issue, and they were able to fix the problem in…read morejust a couple of days with the fairest price I could ask for. They were incredibly low maintenance when it came to me explaining the issue, dropping off my car, and contacting me right away with a diagnostic and a realistic quote. I came to t&t after a frustrating, gas-lighting conversation with the service department of my car dealership. They had quoted me $8k for a repair that t&t said I didn't need. I'm so glad I went to t&t auto care for a second opinion. As a woman, I appreciate an auto shop whose staff doesn't talk down to me and is polite through-and-through. Shout out to Gavin for understanding my frustrations with the dealership and providing top tier customer service despite how busy his business is.

T and T auto repair shop is run by honest mechanics with integrity - a rare find! We highly…read morerecommend this mechanic! Thank you!

Dropped my car in at 8:30am for brake issues and the job was completed before noon! The service…read morewas excellent and Alex customer service was superb. The price for the job was very reasonable and the most important thing was they were honest and NO hidden agenda. I definitely would recommend them and will be utilizing their services again if needed. Thank you!

Went there because my check engine light was on . The man said the vehicle need spark plugs and…read morewires.ok do it . Less then 24 hours later light was on again back the the garage I go . They put it on some machine light goes off I go home it's ok . When to get lunch on the way back to the house the vehicle felt like it was dying out so I put it in neutral gave it gas and the vehicle roared put it in drive Iwent back up to the garage and asked for them to fix it or I want my money back " I'm not fixing it. I said I want my money back no go fuck your self oh ok now what no money back no fixed car so I would recommend never ever to go to the car shop there should be zero's on this star system

Needed a used tire for my mom's car. They gave us a decent spare with a 30 day warranty. Simple and…read moreeasy fix. Couldn't best the price in a Saturday afternoon time frame.. Only issue was the hour wait and it being very cold in the waiting area but for early spring in Illinois on a Saturday what can ya do

When purchasing second hand tires from this place .......... she appears to be nice and the tires…read morepresented to me looked pretty good .......... but after taking the car to firestone for a check up I was told she have never sold me these tires in the first place , one had a lump and the the treds were very low ........ so they did a switch and bait ........ show me one thing and put something else on the car .......... then when I try to call back because it's written on my paper that I have. 30 day warranty...........she hung up .......... unteustworthy,unprofessional,unethical...... and inexcusably inconvenient...........

Auto Clinic is a Honest Car repair shop. As a woman it feels nice to go somewhere and not feel…read moreripped off or taking advantage of. I needed my brakes and rotors and a nice guy named Wayne the owner of the shop, took care of me right away. My mom use to go to his Father for years. A family owned business! The work took An hour and a half TOPS! The prices were fair and the work was top quality. First come first served no appointments! And it's definitely an in and out service top tier! Auto Clinic do not waste no time and effortlessly deliver awesome customer service care experience . My baby rides smooth with no issues and I know securely my car was fixed by someone who has passion for their job and wants nothing but Safety! Check em out!

They have great prices and service . Great customer service…read more Went in and got an oil change and filter replacement.