My vehicle was towed in to Tinley Auto Repair tuesday after an accident. my vehicle was towed to…read morethe bodyshop wednesday, and i received a call that my bodyshop did not receive the keys to my vehicle. I called Tinley Auto Repair wednesday at around 5 pm and they informed me the key was mislabeled as a toyota, when it is a subaru, and that caused confusion. I was understanding about that, and asked about having my key delivered to the body shop. I was told that they would contact my bodyshop and have the key delivered. I visited my bodyshop thursday at around 10 am and was told that Tinley Auto Repair did not contact them yet. i called Tinley Auto Repair and was told that "We are a small shop, and we only have 5 people working here, i dont know when the key can be delivered" to which i understand that, but i was informed my key would be delivered the day by them, and that they were going to contact my bodyshop. she took my number down and told me she would call me back. I called back at 11:30 and gave my name and asked "i am just trying to figure out whats going on" to which the response was "uh, with what?" i asked "when my keys will be delivered" and i was put on hold, and then she came back and explained the situation from the beginning, which she had already explained to me. I asked when my key would be delivered, and she told me "can you stop? i dont know anything about this, i was just informed of this, this morning" when that is not true, i had called the day before and spoke with her and was told my keys would be delivered for me. she rudely told me the keys would be delivered and then hung up, i called my bodyshop and was informed that Tinley Auto Repair was asking them to come pick up my keys, and now suddenly they are a 4 man shop not a 5 man shop?? also they called my bodyshop AFTER i called them at 10 am. i called again at around 2 to confirm my keys were delivered, and i was told yes and then hung up on. thursday, i left a google review stating my experience and the rude customer service. the company responded, with what i feel is a dishonest response. I do appreciate you taking the time to explain how my keys were mislabeled, and that its not your fault! because you know of course its not your fault. but to say that you guys handled everything yourself, and that my bodyshop appreciated you in this is craaaazzzyyyy. and nothing addressing that attitude on the phone.... so if you value any form of customer service or trust, do not come here! or dont get into an accident in tinley park :)

On April 28, 2026, I brought my wife's 2010 VW Beetle in for service at 8am to fix the driver's…read moreside window that would not go all the way down. Around 3pm, I called to see how the work was going, I was told they would call me back. Received a call back that the car was ready for pick-up. The window was fixed no parts needed just a bent regulator in the door panel. When we returned home, we noticed the door panel was NOT installed correctly (SLOPPY WORK) and the top of the window sill had a little grease on it I had to clean with a cloth. I called them back and to let them know the door panel was not installed correctly and would be back in the morning. We returned to Tinley Auto the next morning and the door panel was correctly installed in (10 minutes). On the way home, I stopped for fuel and pushed the gas button on the lower left driver's side door panel, the VW trunk opened. When I pushed the trunk button, the gas door popped opened. SOOOOOOOOOO, I had to call them "AGAIN" and mentioned the wiring wasn't hooked up correctly to the door panel. Drove back to Tinley Auto so they could correctly hook up the wiring to the gas and trunk buttons. I mentioned that they should knock off some money I paid for labor and this aggrivation. I haven't seen any discount for what I paid to get this LOUSY SERVICE! I WOULD NEVER USE TINLEY AUTO AGAIN AND I WOULD NEVER RECOMMEND THEM TO ANYONE, THEY DO SLOPPY WORK!

Red's Garage is awesome.... They repaired my Rover…read moreasap,,,towed to their shop...radiator replaced under warranty. Top notch. They serviced my Tundra for my out of state trip and repaired some electrical wiring for aftermarket lighting....Boom ...done ...no issues... Very knowledgeable and trustworthy in servicing all my vehicles. Thanks Derek, Andrew, Dennis, Andy, and entire staff. You guys made me smile again.... Building strong relationships carries lot of value with me. JRL

Super experience buying a replacement car on very short notice…read more Was attracted to the business by the superlative rating & comments. Not near to my home, but well worth the drive and am convinced I got the best deal possible in (short notice emergency need) circumstances. Expert Mazda staff, licensing taken care of at point of purchase & a surprisingly fun waiting room full of games LOL AAA+++

While preparing for a trip to Florida we discovered our A/C was not working and my wife's suburban…read more As you know, Florida has no place to be without air conditioning! I was able to contact Arnie Bauer and they got me in the next day. The service department was fantastic and kept me apprised of the work and the cost. I have used them several times and would recommend them to anyone. In fact, I bring my Ford to them for service instead of that dealership in town. Far better customer service, quality of work, communication, and Price From what I understand, they work on all brands of cars, and I would definitely recommend them!

A car dealership that truly cares about their customers. I was very satisfied with their service…read more Great salespeople and management

Very nice explained everything to me. Honest people good prices. Would recommend to anyoneread more

I took my car there to get my alternator fixed and very reasonably priced and offered such great…read moreservice and very friendly. My husband took his car there to get battery changed and again offer great service and pricing. Never will we go anywhere else.

Took my vehicle in for a oxygen sensor because my engine light was on paid $500 to have the issue…read morefixed got the vehicle back and the very next day the engine light came back on took it back to Greg and the next day it was back on ended up taking it to him 4 times in total and my light is still on and I waisted $500 and 4days never again should have been a simple fix for a mechanic i would of thought..

The Nissan dealership told me I needed rear brake shoes as they were measured at 1mm. I took the…read morecar to Greg and he said because my car had such low mileage, I didn't need any brakes at all. Greg saved me almost $600 by being honest!! I highly recommend this business.

There are very few businesses that earn your trust year after year, and DJ's Truck & Auto is one of…read morethem. My family and I have been taking our vehicles to DJ's for more than 25 years, and I can't say enough about the people there. They're honest, knowledgeable, and treat their customers the right way. Over the years, I've referred countless friends, family members, and business associates because I know they'll be taken care of. A perfect example happened years ago during one of my first encounters with DJ's. My son's car died and wouldn't start. I thought it had run out of gas, so I added about a gallon before having it towed to DJ's. About 30 minutes later, they called and said the car was ready. When I asked what the problem was, they told me it had simply run completely out of gas. Because the tank was bone dry, one gallon wasn't enough to get it running again. Naturally, I asked what I owed them. Their answer? "The cost of a gallon of gas." That was it. They could have easily charged me for diagnostics, labor, or any number of things, but that's just not how they do business. They did the right thing because it's who they are. In a world where it's becoming harder to find businesses you can truly trust, DJ's Truck & Auto continues to set the standard. Their honesty, integrity, and customer service are second to none. If you're looking for a mechanic who will treat you fairly and stand behind their work, I couldn't recommend them more highly. David G

Poor quality repair shop that is lead by poor quality people. This shop is rude to customers and…read moretheir work is questionable. Be wise and take your business elsewhere.

Great family run business. Dependable and reliable. They do quality work and are reasonably priced…read more Highly recommend bringing your car there for service.

Came in last minute with a battery issue. They were very understanding and took care of me in 15…read moreminutes. Other shops in the Naperville/Warrenville area turned me around. Saved me a lot of time. Really appreciate this family.

They've worked on lots of my cars over the last 12 years and I've been totally satisfied, Dan has…read morealways kept me informed of on going repairs, They do it right while others do what you want

This is the only shop I trust to work on my vehicles. Needed head gaskets replaced in my Silverado,…read moresince heads were off I decided to have them do a cam and lifter swap to get rid of DOD. Went with a BTR cam. Best decision ever! Great work at this shop, couldn't be happier!