Daughter had meniscus surgery - everything went great - lots of communication from the office and…read morestaff leading up to surgery. Very streamline. She has started PT and is having a good experience

Over the last 15 years I have seen Dr Warnock periodically and always felt he cared, listen and…read moredirected me in the best treatment. My last appointment will be my last. This practice wants large, fast turn-overs now. I have a shoulder with a "mechanical" injury in addition to the arthritis in the shoulder. I pulled these muscles and the result is extremely painful. X-rays were ordered. Fine. Good medical practice. When Dr. Warnock came in he would not listen to what had happened, assumed it was arthritis and ordered physical therapy for arthritic shoulders and that was it. He missed the entire problem. I will never go back. He can rush others through this factory now. I am 8 weeks out and still in tremendous pain. He has made me worried I may come across another physician who simply wants more patients through the mill.

I absolutely loved our experience at this Orthopedic Hospital. What an amazing experience. The…read morestaff is super nice and friendly. Checking in was immediately and we didn't experience a long wait time. I may have waited for five minutes, if that! The doctors were professional and patient with my teenage son. Top notch experience and I highly recommend this establishment.

I had Carpel Tunnel surgery and my husband had Rotator Cuff surgery as outpatients at the surgical…read morefacility. We had different Dr.'s but both were very knowledgeable and capable. Nursing staff was great. The office staff is very pleasant and will let you know if your appointment will be delayed. I trust them for any orthopedic problem that pops up.

Just the best! He explained everything clearly. The surgery and recovery went exactly as he'd…read moreexplained. I'm now pain free!

Thanks Dr. Alvarado. Even though it was torture and some weeks I wasn't sure why I was going, I'm…read moreglad I went and learned how to get through this frozen shoulder. Brooke's a task driver too. I'm feeling like I'm on the back side and it'll unfreeze soon. I still don't know how someone so small can hurt a big man like me. It hurt but I'm sure it has helped. I'm no messicist so I hope I don't have to visit any more. :-)

Not your traditional popping chiropractor. Dr. Young took her time assessing what was bothering me…read moreand the treatment provided me with instant pain relief and increased mobility! I'm so happy I've been able to finally stop taking meds (including prescription). She did what my orthopedic doctor could not.

It's my first time experiencing the ER department, since Methodist has been the hospital of choice…read more Their high standing patient care has gone down hill. It's overcrowded and long wait times!!! I opt for this option and at the time of admission NO Wait and NO line. I was surprised and kept telling the ER nurse and she said don't jinx us! About 3 hours later the lobby was full of patients waiting and every ER room was full. Applauding the ER staff for their attentiveness and prompt care. Hospitals claim that all systems can pull up history from different hospitals but it seems confusing because only the doctors are able to get this done?!! Fairly new building from the outside. Super freezing in the ER. Bring a coat!

8.25.26 (really the stars should 3.5) Unfortunately I had…read moreto visit the St. Luke's emergency room twice in one week. The first time was 8.18.26 and we were there from 5pm-12am. The second time was 8.28.26 from 8pm-2am. On the average that seems like a normal amount of time for an emergency room. They were quick to take my vitals and put me in a room to wait. The chairs were the most uncomfortable chairs ever made. When it was time to hook up and IV we were sent to chairs in the hallway; where we stayed the rest off of the time on the first visit. (These chairs were much better!-Thank goodness!) The nurses were nice and helpful. To be honest I don't know the name of a single doctor or nurse that came to see me. No one introduced themselves to me. The level of care I received was fine. Not great and not bad on my first visit. The second visit the doctor came and talked to me. She did not even examine me. She asked questions and left. I am praying I don't have to go to ANY ER any time soon.

Severely understaffed nursing to patient ratio. The place is dirty and a/c doesn't work. A few of…read morethe nurses were great and majority of CNAs were wonderful however again severely understaffed. The therapy team were kind except the head guy. He was flippant and ignored the fact my loved one needed speech therapy for swallowing even though we chose this location for this specific need. No one ever did speech therapy the 23 days my loved one was there which made his swallow issues worsen and lose weight due to lack of eating. The head of nursing was rude and ignored concerns. My loved one failed swallow testing and still she was covering for the nurse one day and brought my loved one pills to swallow and one got stuck and after that he refused to eat or drink even though we had started to make progress. My loved one ended up with a pretty severe uti due to lack of changing him and I had to push for testing to prove this was going on. They were dehydrating him significantly with 3 different types of stool softeners. We had to request Iv hydration due to how dehydrated he was. My loved one ended up with bruises on his toes from pushing against the bed as they are horrible cheap beds that aren't long enough for taller residents. If you are considering this facility go on the weekends. The place reeks of urine and fecal matter because the one wonderful cleaner they have doesn't work weekends. Also, request a camera in the room so you can verify care for your loved one no matter what facility you choose. My loved one was never taken out of his room to socialize or take to the lunch room. He was left in his room alone. Getting older is hard. Our loved ones deserve respect, nurturing and healing. Do better.

Type of Care-Excellent, Care Quality-Excellent, Office Experience-Excellent, Thank You for Caring…read moreRespite Care Team Everybody showed CARE. M.Mc

I shattered my ankle/lower leg in a freak accident in the middle of August 2016…read more I saw Dr Kant initially at the Red Oak location, but was referred to Dr Miller as he is the resident "ankle specialist" at the Dotson/Willowbrook office. I required surgery to reconstruct/reset my ankle & lower leg bones. Dr Miller is a smart guy, seems younger than average for his role & knowledge, but most importantly, he did a four hour surgery & reconstructed my ankle using three plates & 28 screws, and it went off without a hitch. No errors, infections, issues. It's been two weeks since the surgery & I'm amazed at how good everything looks & how well it's healing. I followed all of his instructions & am on track to be able to walk again before Thanksgiving as a result of his efforts & my following instructions. The nursing staff here has been equally wonderful - knowledgable, available, empathetic, helpful, and friendly. I'm about a third of the way through my recovery, but the worst parts of it are over & right now is really about recovery & physical therapy - I'm very impressed at how it's all being handled at this location. The front desk employees can be hit and miss; some are friendly & helpful, I've also encountered aloof & ridiculous. There's also the issue that the front desk charges $30 GD dollars to sign your short term disability form...can't file without a signature, won't sign without the money. Highway robbery. Don't worry though. Wait, skip the front desk, and talk to the surgeon's nurse. They'll hook you up with a signature for your docs for free. (As it should be.) #lifehack

The call center experience needs improvement. Staff can be difficult to understand, and the…read moreinteractions often feel impersonal and scripted. I was contacted specifically because an earlier appointment had become available, yet I was required to go through all of my information again, including my phone number, address, and insurance details, as though I were calling to schedule a brand-new appointment. If the office is calling an established patient to offer an earlier appointment, the process should be simple: verify the patient's identity, confirm the new appointment date and time, and make the change. Repeating information that is already on file makes the call unnecessarily lengthy and frustrating. A more personable, efficient approach would greatly improve the patient experience.

Dr. Dannug and his staff are professionals. I was very impressed with his manner. I took a family…read moremember in need of chiropractic care. He laid out a treatment plan that works. They contacted the member's insurance company before hand to see what balances and approvals would be, they are very thorough and assist with insurance so you don't have to. The family member was kept up-to-date as to what was going to be happening next and checked on to make sure that the treatment agrees with them. Next time I need chiropractic care, I will definitely come here.

10/10 recommend! Daniel is an incredible practitioner. He's personable, knowledgeable and will make…read moresure you are taken care of. This was my first experience with acupuncture and I love it and it helps me get back to being a healthier version of me. You are in good hands at HealthPro!

THIS PLACE SHOULD BE SHUT DOWN IMMEDIATELY! Where do I…read morebegin? I will start with the location. The location listed on maps and your actual location are not the same. This causes late arrivals etc for patients, especially new ones! The receptionist has no office/front desk etiquette whatsoever. The so called "nurse" that saw me to the back, she had NO IDEA what she was doing. Proof? She stated it at least 4 times while conducting my x-ray. Which brings me to my next topic, my x-ray! What kind of establishment is this? Your nurse DID NOT COVER MY BODY WITH THE LEAD SHIELD/APRON! I am 34 years old and still at child bearing age, you could have quite possibly damaged my eggs!! She repeatedly told me she did not know how to work the machine, she didn't know when to start the x-ray, she didn't know why the images were showing up the way they were (all of which she stated to me!!). The store room was located where the X-Ray machine was, and you all had supplies open and everywhere including sterile tools. When I got to the actual MD, he basically tried to give me steroids and schedule a surgery. That's it, that's all. I honestly am afraid this may have been a scam and my information is at risk. If you're reading this review it's REAL, the other 5 star reviews seem sketchy and not genuine so use discernment. The nurse is not KNOWLEDGEABLE and does NOT FOLLOW PROPER PROTOCOL!

From the owner: Hi, we are closed read more