Did not diagnose properly nor took the correct steps to provide the best care. Will never be taking…read moreanimal there

We bring our Great Dane pupper here and are always satisfied with the service, plus they are being…read moresafe during this pandemic still, enforcing masks and having you stay in your car unless absolutely necessary. Moose is happy with Dr Pope :)

Doc Buller is the best! The staff is always friendly and helpful. They offer options to help make…read moremeds, etc. more affordable. They treated my dog with care and kindness. I have gone here for years and never had a bad experience. Definitely recommend!

I have never been so disgusted with a service before in my entire life…read more My husband and I visited the facility on January 6th and had an appointment for 4:40. We showed up at our appointment and it was the worst experience of my entire life. The staff in general was okay. I do not blame the receptionist and I thought the first tech was polite. After that, everything went downhill. We contacted Bethalto Animal Clinic simply to get our yearly exam and get my Dog's vaccines up to date, was we recently moved from Jacksonville, Florida to the Bethalto area. First off, the services were anything but affordable. It was over $200 for a simple exam and 2 vaccines, one of which was an oral vaccine. When I had originally scheduled the appointment, I ensured to ask if I would be allowed to be with my dog during the exam and throughout the process, as he doesn't know people at Bethalto Animal Clinic yet and neither do I. I was told yes and that the only things I would not be present for, was blood draws and if he ever needed x-rays. When we went to the back room with our dog, the tech was kind and was asking us of our concerns. Not once did she try to get to know Wilbur (our dog) and not once did she try to get him comfortable. We brought his treats with us to help him adjust a little easier and they were not used. Once she was done talking to us, she informed us that she would need to do a blood draw for one of the annual tests and we said okay. She took him back. When I tell you my dog screamed, I mean he absolutely screamed. Not once have we EVER heard him scream like that. We have been to multiple vets, and never has he been nervous or scared like he was there. They come back 20 minutes later only to tell us that everything was done. The Vet brought him in (who I have never met) and did not tell us how the exam was, discuss any issues we had, address a single concern, absolutely nothing. We paid over $200 to listen to my dog scream and I cannot tell you how disgusted I am, not only with myself for bringing him there, but for this clinic to treat my dog the way they did. We weren't even introduced to the Vet or anything. I felt talked down to when trying to discuss a potential food allergy (diagnosed by my precious 5 star vet) and it was the saddest experience of my life. I cannot describe to you the feelings I have. I will not bring a single living being to this facility ever again, and I will continue to inform everyone in my circle about the horrific treatment of my dog. This facility should be disgusted with themselves. My dog is a member of my family. For you to treat him like a number is unacceptable.

Dr Tim at Hoof and Paw had do surgery on Nicholas. It went well. Year ago he removed large cancer…read moretumor from Nicholas"right shoulder. He has also cured Nicholas's having seizures all day long. You have the Vets at Hoof And Paw. The staff are really outstanding.

We adore Dr. Tim. He's different from most vets. He has a wealth of knowledge and will save you a…read morelot of money in vet costs. The office is nothing fancy. Everyone there is nice. It's a busy practice, and you may have to wait a while to get seen.

Personnel always understanding with Hermes. The vets come out and talk with pet parents and answer…read morequestions.

I love Davis Pet Hospital and so does my dog, Billie! She's reactive toward other dogs, so I was…read morenervous about bringing her in. However, the staff has been very accommodating and allows me to wait in my car until they're ready for her. I also feel like the vets and techs really care. They always seem happy to answer any questions (even when I feel like I'm being an annoying helicopter mom).

Roscoe's holding his form to the end. Thanks to Nicole being diligent to her job helped us go…read morethrough one of the most compassionate and regrettable times a pet owner can have is letting a best (our) friend go on their journey. My heart is still heavy and recovering. So, with all that said, I highly recommend being ready for the day for it is very hard but if you get Nicole and Metro East Home Vets service your pet and you can be and will assure professionalism service. Again Roscoe and my wife and I appreciate all you done and do.

She was not very nice when I spoke to her on the phone. I felt like she was price gouging for…read morepeople that need help when their pets are dying. Not impressed and we went elsewhere for 25% of her cost

Wow! Dr. Selbert is absolutely the best! She takes care of our two sight hounds, Ziggy the whippet…read moreand Straty the greyhound. Dr. Selbert has always provided excellent service. I've never seen a vet get down on the floor to exam a dog. That's exactly what Dr. Selbert does every time we come in. She treats our dogs as if they were her own. The staff is always friendly and attentive. Their prices are comparable to other vets in the area but I wouldn't go to any other place. You can't get better than this when it comes to veterinary care.

I was quoted incorrect prices on several occasions. The staff was short and snotty on the phone for…read moreanything other than simply scheduling an appointment. My dog saw Dr. Veronica Schwartz. My dog has a chronic illness and, on our first couple of visits, my impression of Dr. Schwartz was that she was kind and dedicated; however, after several pricey procedures, blood work, and tests followed by long-term medications--which were also costly (over $100/month, more than I can afford to spend even on myself per month)--I explained that my finances were strained and, although I want to do the best I can afford to do for my dog, I wondered if there were other medications that we could try that would be less costly. I was told yes, but they are not the best methods and, if I chose them instead of what was recommended (again over $100/month on medication alone), then this would be what they call "benign neglect" because I know that my dog could get better treatment of the illness, but I choose not to provide it. WOW! This is not how to speak to a patient/client. I would never recommend this vet or this hospital to anyone.

They killed my dog! We went in for my dog not acting right, told me the results which should have…read morebeen an overnight stay with fluids and antibiotics, they sent him home, next morning dead! Avoid this place! Make the drive to Hawthorne or Veg in Brentwood! Unless you hate your pet, this place should not be in business at all!

I wasn't going to post this but a year later I'm still so upset with our service we got here. I'm…read morealso only telling my story for others to be aware of this place. My dog was hit by a car last year at this time. 2 am we rushed her to Collinsville and they took X-rays and said she had a dislocated hip and that the right side of her was paralyzed (because she wouldn't put weight on her right foot and she couldn't stand on her left without crying out in pain . They had told us she wouldn't have any quality of life unless we did tons of said surgeries they also wanted us to let them give her fluids and overnight care but when we told them we couldn't afford more than 1500 . She came back with the xray and told me that She would need her right leg amputated and surgery to her dislocated hip because she wouldn't make a "false" joint normally because she would only have one leg. We had already spent 1k that night they wanted to put her down but it was going to be $300-500 because she is a Great Pyrenees Anatolian Shepard and we would have to still transport her body back with us . I cried endlessly and asked the vet if she was positive she said she was. We told them we would take her home and spend her last day with her and take her to our local vet that Monday. They did give us some pain medicine after I continuous asked for more than just gabapentin they finally gave her something stronger. Then I asked for them to email me all of her xrays. Monday we took her to our vet after spending two days with her thinking it was our last moments. Took her to our vet he immediately looked at her said because her tail was moving she was not paralyzed and then looked at the xray that Collinsville took and she in fact had a right pelvic fracture that's why she wouldn't put weight on her leg NOT that she was unable to. He had said with her being 2 years old she had a lot of life left in her and that dogs heal amazingly and he was right ! She healed perfectly and runs around like she always did before . Idk how many times we thank god that we listened to our gut and took her home. It scares me how many times they do that to others to get $$. We would have might of put her down if it was $100 ya know? And no this wasn't just an easy mistake it was very clear it was broken and the vet was a SEASONED VET with years of experience. It makes me sick to think people are having to put their pets down if they don't have the $$ to do their treatment. GET A SECOND OPINION!!

For anyone who may be on the fence about using Pawsitively services, there's no reason to hesitate!…read moreIt will be a lifesaver for you and your pet/s!!! They are reliable, professional, caring, and very trustworthy! I can't say enough about this little business and how much I rely on them and how fabulous it is to do business with them!

Seriously can't recommend highly enough. We just relocated out of the area after 18 months of…read morenearly daily dog walks with Pawsitively and they were one of the hardest things to leave. My dog loved all of his caretakers who came to visit, and my family and I loved the daily reports and photos sent. We could all tell how much each person who helped us cared about our pup and gave him their undivided attention during their time with him. A friendly and trustworthy business you can absolutely trust in your home.