Just to share an update a couple of years later. We did end up having to make a tough decision for…read moreour pup and the staff here continued to be so kind. They walked us through all of the steps, answered all of our questions and they really seemed to care. Around a month after we received a sympathy card in the mail that was signed by all of the staff with prints of my dogs nose and paws - which absolutely destroyed me. It was so thoughtful and we're happy to keep calling Ark our family vet for all of our other pets needs.

We paid this vet a couple of thousand for vet care. When we show up during business hours with our…read moredying 7lb dog they turn us away at the door because we don't have an appointment.

I went here a few years ago during COVID and I'm still upset by my visit so I decided to leave a…read morereview after browsing other vets in this area. I had two dogs getting vaccines and blood work. They opted to add a urine/fecal sample charge when I did not request this. They proceeded to say I would have to gather the samples myself. Fine, I can do that. The vet suggested multiple surgeries on my female black lab that was 13 years old. A tooth removal, cyst removal, and another procedure that I can't recall, totaling $1700. She did the same thing for my other dog, totaling $1500 which included a teeth cleaning and spay. When I left, they gave me the total for my two dogs wellness appointment that didn't last longer than 45 minutes, and it was almost $800. INSANE. I took my black lab to Ark Animal Hospital a few months later and showed her the printed sheet of suggestions the vet provided and she was horrified. She said it was borderline cruel to suggest those surgeries for a senior dog who is otherwise in good health. I will never return to this location and suggest everyone to get a second opinion before getting any surgeries from this location. Also, they are INCREDIBLY overpriced.

The staff was very kind and professional. My Aussie does not like the vet office one bit but they…read morewere very patient with him. I am very greatful for their kindness and patience. I have taken my kittie there too. They are always on time and their prices are more than fair plus they do not over medicate. If they say your furbaby needs it be assured they are telling you the truth. One of the best animal clinics I have ever been too! Thanks again ladies

I've read a lot of these reviews and some were poor. I do not understand that because I had the…read morebest 1st experience. The front desk staff, the techs, and Dr. Trickel were all amazing and compassionate and treated my bunnies with the utmost care. One of my quad needed a molar trim. If I absolutely had to say one negative thing is that the wait time was a little long But that said it is a hospital and they take emergency patients so I can say if I have an emergency I would want them to take my baby right away. If you don't want to take a chance that you may have a wait time due to an emergency that may come in then you may want to seek more of a clinic type vets office. Thank you Hawthorne and Dr. Trickel

Great hospital, i highly recommend Dr. Wells, shes an amazing doctor and showed a lot of care for…read moreour dog marley!

Amazing vet doctor greeted me with a good morning took wonderful care of my cat bubbles I'm so…read moreglad I went to his vet clinic I was so nervous getting my cat neutered but he did a wonderful job! Thank you!

Really a bad vet. Super slow to diagnose issues. My dog had a health issue, and Dr. Olsen's total…read moreincompetence lead to his death. We took our dog for a second analysis and that vet was shocked that our dog had not been properly treated. Avoid this vet.

Another rescue dog adopted from Needy Paws Rescue in St. Louis, so a new visit to Heartland to see…read moreDr. Kristin Stahlheber. I liked her when I brought Sophia, so when they asked me if I wanted the same vet for Princess, I immediately said, yes. I like the personalized services that Heartland provides. First you're called into the consulting room and a vet tech ask all the prep questions. When they exit the room, they report to the vet so when she comes in, she already is well informed about your pet and what the visit is about. Dr. Kristen entered the room and congratulated me on the new adoption. She briefly asked me a few more questions, before exiting with Princess to the exam room. When she returned, she praised Princess's good behavior and gave her a good health report. Being a Chihuahua, her only issue was some tartar on her teeth. She recommended OraVet as a treat to help clean up and keep the tartar away. I'm picky about the veterinarian who cares for my fur-babies and Heartland checks all the boxes. Best of all, they do it at a reasonable price. When: January 28, 2026 Why: New dog, her first exam.

Had to put out 10 year old dog down While we were saying our…read moregood Byers they brought in the bill! Should be call Heartless Vet Hospital

I was able to schedule a first appointment for our dog within days of making the call. She had a…read moremass on her leg that had popped up rather quickly. Dr. Amy Edgar and all the staff that interacted with Maida and myself were so very caring and compassionate. I also had a follow up call by Dr Edgar to check and see how Maida was doing. Just excellent care.

This place would be great if they respected your time. More times then not your going to be 20 to…read more30 min after your appointment time. If I have to pay a premium to take my pets here I should I least be seen in an appropriate amount of time.

We switched to City Paws a few years ago and am so so so glad we did! They truly care and are…read morealways so kind. We started going there when our elderly cat was diagnosed with CKD. We were frequent flyers for a while and they always were so sweet to him. We unfortunately had to help him and our dog across the rainbow bridge all within a month, and their kindness will never be forgotten. We continue to bring our other pets there and have always just had the best experience!

First class, and seem to know how to keep our neurotic kitty calm, a neurotic kitty who we now know…read morehas diabetes!

Personnel always understanding with Hermes. The vets come out and talk with pet parents and answer…read morequestions.

I love Davis Pet Hospital and so does my dog, Billie! She's reactive toward other dogs, so I was…read morenervous about bringing her in. However, the staff has been very accommodating and allows me to wait in my car until they're ready for her. I also feel like the vets and techs really care. They always seem happy to answer any questions (even when I feel like I'm being an annoying helicopter mom).

We have been bringing our dog here for 13 years and love them so much. We never have to wait long…read morefor an appointment which is great because I tend to wait till the last min to do anything. The Veterinarians and staff are happy to answer questions and provide top notch care.

The compassion and care that Dr Linton and Cheryl provided to us on Monday was hands down the best…read morewe have ever received from any medical professional. I can't thank them enough for their kindness and compassion. They are a huge "company" owned clinic. They are people looking out for people. Yes, you have choices for your pet care but give them a try, you won't be sorry. Dr L & Cheryl from the bottom of my family's heart thank you!