Very professional and helpful. Ben was able to help me source a driveshaft I've been looking for,…read morefor months. Was able to beat the pricing as well. 10/10 will be reaching out to Lew's as first point of contact for all part sourcing.

Stay away from this people they are dishonest liars and corrupt…read more I bought an engine for a 2016 Honda Odyssey that was supposed to be and great condition and only with 67.xxx miles I got an engine horrible shape with parts missing and leaking oil from everywhere plus I run the vin number and it came up that engine has over 113.xxx miles already. I call them back to to get my money back and Ben was already putting excuses until I told him I had proof that they sold me that garbage they didn't try to fix or find a solution to the problem no even an apology.

We have taken my daughters car here a few times to get things done. We always leave with the car…read moreworking correctly. I like this place and they allow you to bring your own parts which is nice. A lot of places don't allow that.

Can not explain the sense of clarity I have received from this shop. I'm new to the area still…read more There are many shops that look to take advantage of you. I have a commuter car that is a fixer-upper. The transmission needs work. Other things I've fixed myself. Recently, I had to renew the inspection sticker. I brought the vehicle to another shop and on top of what was NEEDED, they added more repairs. I brought it to Jacobs and they handle all of the work for a much more reasonable price and they will be getting the work for my transmission repair. Clarity and honesty is appreciated.

Curtis Payne not only did the body work on my truck but he wrapped it, put new suspension on it,…read morenew headlights and taillights, he just placed my decals on my truck too. Thank you Curtis for the outstanding job you did in bringing this truck back to life.

Just happened to be broke down a little ways from home and this guy came and help me out. Thank you…read moreCurtis

Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

My one recommendation: GET EVERYTHING IN WRITING, do not do phone calls after purchase. This is a…read moreterrible business with little to no professionalism. My APR is 29% (far more than double a normal rate) on a car (2010 Honda Civic) whose price (I later found out) was more than double than what the state values. With the insurance the loan requires, I am paying $700 a month for this vehicle for 31 months, after a $2,000 deposit. They sold me a car without working AC, and I remember the service guy encouraging me to roll the windows down because it was hot rather than use the AC when I did a test drive in the parking lot. Stupidly, I listened. I was in a desperate situation escaping a domestic violence severe threat, I could not turn around and wait for AC to be fixed. The tire pressure light also went on 5 minutes down the road (I took pictures with time and date stamps) from their lot.....and has yet to turn off over a year later despite consistent air pressure checks and fills. I accepted all this and was fine, grateful even. I even wrote a positive review! But, after several miscommunications and confusion about my warranty, and a little education on just how badly they screwed me monetarily, I have nothing good to say about these people, including Maricela, who sold me the car and told me my warranty would be intact if I was to have the vehicle serviced at a Honda dealership (which I did, but then my warranty was voided). Rightly so, as the paperwork details. The issue I have is that I was told something different by multiple members of their team over the phone over several months. They say they record phone conversations, so at the very least some overview of why I was given the wrong impression should have been addressed. I didn't even ask for anything related to the warranty, like getting the AC fixed for free or even a discount (I drove away, I get I am responsible for the AC cost)...but I still had to deal with mistreatment, disrespect, and poor business ethics. I see that they write comments back to people who leave reviews, and I'm sure they will have excuses for all of this (trust me, I won't ever read it, my anger threshold has already been met). Believe what you want. By the way, unlike many of the other 1-star reviews for this dealership whose cars get repossessed or something, I am close to halfway done with my 31-month loan period (62 payments of $200 biweekly), and am currently trying to pay the car off in full. My credit score was a little below 600 at the time of purchase. They put me at the highest legal APR. That's disgraceful in itself. Additionally, their payment portal is severely lacking. They don't send receipts and their pay portal show no information related to what is left to pay. This lack of transparency alone is disgraceful for a business. They have asked for "patience" on this particular front, acknowledging their shortcoming and failure in business (AIRPORT AUTO'S OWN EMPLOYEES ACKNOWLEDGE THIS IS NOT A GOOD BUSINESS). When I tried to obtain this payment information previously, I was literally sent a screenshot of a $ amount--- that's truly insane. I am only complaining now because of their disgraceful service department, poor management, and lack of inner communication---on top of charging truly ridiculous rates (again, I was even accepting of this aspect). The reason they must have positive reviews is because they DO make deals for people (like myself at the time) who need a car fast and have bad credit. The day I bought this car, I did not plan to do so when I woke up. I will be forever grateful that I was able to leave the violence I was experiencing. I just wish I had found some normal, professional people to buy a car from. The fact they have been in business for 28 years is terrifying. How could they possibly say they "serve the community?" with this business model. It's disgraceful and embarrassing. Consumers should know what they are getting into when signing into something with this business. Again, GET EVERYTHING IN WRITING.

Alyssa took advantage of my Mother who is 72 years old when she bought a car here she's paying for…read more2 cars and she only has one . This place will rip you off buyer beware Not a good company. Due to my mom's medical condition she couldn't get in and out of a little Honda civic so she turned it back in and payed 2000.00 dollars to get into a 2007 Honda CRV with torn up seats they covered it up with seat covers very deceiving now they say she owes for both vehicles. 16000.00 They took advantage of her . Horrible customer service.

This business took TOTAL advantage of us in a dire need of needing help! Our transmission on our…read moretruck went out and we were stuck in the area (visiting from Arizonia) for over a month. Lack of communication was EXTREMELY poor and they charged us over $2,000 to install a transmission. They knew we were desperate and needed to leave the area. The lady working in the office left us hanging and then when we did get a hold of her she acted like she cared .... Ha!!! They ripped us off by overcharging us and did a piss poor job of mounting the hardware and wires (which we didn't find out until months later FRANKS TRUCK & AUTOMOTIVE REPAIR IS A RIPOFF!!!! And should be ashamed of themselves for taking advantage of someone in desperate need. Don't waste your money on this business as they are NOT honest nor trustworthy.

Frank and his crew are friendly and informative! Great place to trust with your vehicle.read more

Scotty and Jessica at Coopers Garage were an absolute blessing in myself and my children's lives…read more As a struggling mother of 3 and money being extremely tight I made the mistake of hiring a "side" mechanic. The end result of that was my money being stolen and a broken tensioner that I just purchased. When Scotty and Jessica heard my circumstances of being left with no vehicle for 2 (LONG) weeks with 3 children they immediately, and so generously offered to help me. They wanted to make sure that one bad "mechanic" was not a representation of all mechanics. They went above and beyond to help me during this difficult time in my life. They were professional, communicable, fairly priced, and very timely. They care about the best interests of their customers and understand a Mom with no vehicle is a living nightmare . I highly recommend them. Thank you Coopers Garage for restoring my faith in mechanics. .

From the owner: We offer shop quality without the shop prices. We can repair…read moreanything, and have the tools to do so. Diags as low as $135 Electrical, engine, exhaust, suspension and so much more! All makes, models and off road vehicles. Boats, trailers and diesel as well!

He was at my house soon after my call to look at my car. With everything I had to get done to my…read morecar the price wasn't bad at all. He is a traveling mechanic so it worked out great with being weary driving my car. Anytime I need something done to my car I'm going to go with Basic Auto!

Richard helped me and my son today right in the parking lot! We all were in the store and he heard…read moremy son say he wasn't sure if he had the right tool. Richard came to the rescue! My car is fixed! Richard was very knowledgeable about the issue I was having and gave us some pointers. His service is a must try in today's busy world. He has door to door service. I am so happy we ran into him today! He has my business from here on out! Thank you!