If I could leave zero stars I would. This person who runs this place is a scammer. They offered me…read moreinitially $100 for a JBL boombox speaker which was listed on Ebay for triple the price. I tried to barter for myself like anyone would at a pawn shop and this rude person behind the counter goes "Oh, you want more money? How about $80 now?". Why scrape off money you offered me initially all because I tried to advocate for 5-10 extra bucks. Extremely disrespectful, do not go here! I went to Pawn America in North Seattle and received MORE money. This place is a joke.

I have to say the first time i stopped by the guy was nice. He took some sterling silver from me…read moreand offered fair scrap prices. I really needed the money. I'm on a fixed budget and needed food bad. It helped me get a couple meals needed to get to the first. However the second time i came by i was offended by how dismissive and felt talked down to. They informed me they are no longer buying sterling silver???? just gold. IDK it sounded like a lie, but he didn't even look at what was brought and was a different person than first time. I don't understand a company buying gold but not silver? Wouldn't they just be losing money, out the door. The store looks like its dying by lack of inventory for such a small space. He said not interested in meta oculus virtual reality or any VR. BTW what is going on with these pawn shops around here, all they want is gold and they look like dying. sux cause i sell online but when you need quick cash pawning helps. And my stuff is legit i have copies of my receipts. But at least capitol pawn not down right wanting to sock them cause so rude, like I've ran into in the other pawn shops in Seattle. Telling me "I just don't think your coming back" when i got $40 on $700 of items pawned (when attitude should be they hope i don't come back, so they could profit more). The other two pawn shops owners are rude and looking at their shops how dare they!!! and ones a horrible stereotype,, i almost thought he was doing a bit.

Worked with Samantha and Scooter to sell a ring. Given really great service. Not only were both of…read morethem polite and didn't ask any personal questions like another business I visited today, they offered more than 10% of the appraisal on the ring. I thought this was fair considering they don't have the equipment to verify colored stones, so the offer was just on the gold and diamonds. The store is on the small side for a pawn store, but they still have a lot of TV's to choose from and merchandise ebbs and flows in a pawn store.

Super rude customer service. Tall women with glasses and black hair was super rude and had…read moreattitude. Do not recommend this place at all!

The gentlemen that work there were no nonsense and extremely helpful when i needed it the most i…read morewas able to pick up my items and pay off my loan with no hassles. I will definitely be referring anyone who needs a loan to this establishment

I have never been more disgusted than when I entered this place. I was greeted by a African…read moreAmerican man that was extremely unprofessional. I asked him for a rough appraisal on two gold pendants. They belonged to my diseased aunt and I've had them since 2006 and wanted to see what they were worth. I already knew that the gold weight was 18.5 grams and it was 24 karrot gold and the nail inside the gold weighed less than .2grams. he told me to give him the other emblem I said no they were identical and I just wanted to see what one was worth. He walked away 10-15feet and I didn't notice until last night he dug a tool into both of the emblems. He handed me the emblems and said don't ever fxxx return I said I won't ever don't u worry. He then began verbally assaulting me and making gang signs. I was walking to my car and he followed me to my car yelling and cussing to fight him and he had a gun and would shoot me he lifted up his shirt and showed me a black gun. My car wouldn't start and he's yelling at me to get off his property. I didn't have my cel phone it was home. I went to the Mexican restaurant and called AAA. I am 55 years old and recently became disabled. I am very respectful and I was discriminated against and he was trying to rip me off saying that the majority of the weight was in the nail. Then followed to my car and threatened to be shot. I called the Seattle police department and I was told that they couldn't get the video evidence without a warrant. I said I want to press charges because this employee is going to rob and harm someone. Respectfully, Chris Smith

I have gone here for several years now and I have always been treated fairly. They will work with…read moreyou if you are late and let them know why.

BUYER BEWARE‼ Don't buy any PA equipment from here because I bought a Yamaha mixer and while it…read moreturned on, it had a really bad hum. I brought it back to exchanged it for a lesser priced mixer and he charged me an extra $20 or else I can take back the non-working mixer. Very bad customer service and products. Stay away!!!

Saw one of the employees hop in the car with the manager and start kissing in the stores parking…read morelot, and go inside together. very unprofessional

Sometimes I find and sell my gear that helps fill the void! Recently, this location has gotten a…read morelot better in seemingly all departments. I am good with that!

This is the best pawn shop in the Northwest. I've had experience with the other pawns throughout…read morethe years but once I did business at Ben's I don't go anywhere else. Besides supporting a locally owned business you establish a working relationship with them. They are all great and are fair and honest rare qualities to find in this business. Thanks a million everyone at Ben's appreciate you and keep doing what you do!!!!

Great shop and great folks ! Very helpful and…read moreknowledgeable...the guys back in the gun section know their stuff!

A1 Cash is a popular place for pawn or selling. The owner is very personable, knowledgable, and…read morewilling to offer advise. And, the rates are good.

Quick and easy pawn, extremely friendly service! I was in and out in no time with exactly what I…read moreneeded. HIGHLY recommend!

I had an amazing experience with Julie. She's the manager at this location. When you walk in, the…read morestaff are all having a good time with the customers. The people here are really friendly and love their jobs and the people that they serve. In terms of ethics, this company is top notch, Julie is the type of employee all business owners strive to hire

I gave this place the benefit of the doubt because I know how pawn shops work and understand that…read moreno pawn customer is ever happy with the amount they get for selling or pawning their items. I figured the bad reviews are just from people who have received loans for or have sold their products. However, I entered as a paying customer to buy goods and I had a very shady experience with a dodgy owner. I came to this place today (29 Mar, 2023) to look for something for my mother-in-law's 50th anniversary. The blond woman behind the counter was charming and helped me look through the jewelry she had available. She told me that she just took over ownership of the place and said she had really good deals. We searched as I explained what I was looking for, and finally settled on two little heart pendants at $199 each. The owner said that the hearts had a 10karats stamp on them but she suspected they may be a higher karat, possibly 18k (or more). I told her that I would take them because I could just take them to a jeweler to solder them together and mount birthstones on them. I was even going to pay the asking price and not haggle for lower just because the customer service was worth it. She agreed and asked me to wait a moment while she tested the gold to find out how many karats they actually were. She turned her back to me so she can test on the counter behind her, out of my view. **I am not a person that has a problem with buying jewelry from pawn shops because even though the jewelry is used, it's not worn out. You can clean it professionally and place it in a retail jewelry shop to sell at retail, again and no one would know the difference. Some people just have a misguided belief that it's worth less because it's used. Gold retains the same value whether it's new or used.** The gold testing involves rubbing the gold item on a seemingly smooth rectangular stone which scratches off trace, unnoticeable amounts of gold. You then add a drop of a specific acid that dissolves non-gold metals. Each liquid has a different level of corrosiveness for determining how many gold karats the item is. It only takes a few seconds. After a few minutes, the owner turned around and said, "You know, I don't think these are going to work out for you". I asked why, to which she replied "I just don't... trust me. They're just not going to work out", as she took them to the back. She then came back to the front and asked if I wanted to look through any of the other available jewelry. I just gave her a dead stare, said "No... thank you..." and walked out. For whatever reason, she refused to tell me why she didn't want to sell them, all of a sudden. There could be many reasons. If they were not real, she could have said so. It doesn't affect me if they forgot to test the gold at the time they purchased it, only to find out now. However, If they were not gold, she wouldn't have taken them to the back. She could have just left the "fake" gold on a shelf behind the counter since it's worthless. It seemed more like her suspicions of the pendants being a higher amount of karats were confirmed and she decided she could sell them for much higher. The worst part for me is that she refused to tell me why she changed her mind about selling those items to me but had no problem with selling me anything else. This was my first time going to a pawn shop to make a purchase in over 20 years and unfortunately went to a shady one, even with "new ownership". I am never coming to this place again and caution everyone from purchasing anything from here...

They were very helpful with helping me sell items & giving me an honest opinion on what I should…read morekeep and hold onto.

Amazing service, wonderful people. Thank you for taking my old Jewelry off my hands…read more The store was clean and had a multitude of different varieties in Jewelry.