Phenomenal Jewelers right in the heart of Downtown Seattle... Let me just say they are THE BEST and there is no competition in my eyes. My partner and I were look for an engagement ring and not only did we not find one.. they do everything here! Resize and make custom pieces, tell you everything you need and want to know, and the service is just on another level. Andrea was very thoughtful and so nice throughout the entire process. Thank you so much from Ray and I. I highly recommend this business 1000% ^.^ read more

L T Denny Jewelers - Jewelry Near Me - Seattle, Washington

Thank you L T Denny for my perfect, custom made engagement ring! I had been to several jewelers before coming here and L T Denny's quality and service is unmatched. I worked a lot with Danny and Andrea, and they were so patient with my questions and ring design planning. I never felt rushed and appreciated how one person would ask the other person for their input when it came to my questions, to ensure quality of the ring wouldn't be compromised while still accommodating all the modifications I asked for. Another reason I loved working with them is they create 3D wax models of rings once the design is made. If you are extremely attentive to detail as I am, you'll appreciate trying on and seeing a wax model of your ring in person before the real deal is made. I look forward to every time I visit, they are all sweet and truly care about creating something you'll love! Danny and Andrea, thank you for being so wonderful to work with. I can't wait to create our wedding bands here. read more

Updated our rings for our 20 year anniversary. Thank you LT Denny for continuing to provide great service and beautiful work for the last twenty years! read more

L T Denny Jewelers - New rings for 20 year anniversary - Jewelry Near Me - Seattle, Washington

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Amazing custom jewelry and incredible custom support. They go out of their way to make things happen and listen to their clients needs

This place does not disappoint. Best customer service I've experienced at a jewelers. Very easy to talk to, not pushy to purchase, and incredibly knowledgeable. My husband and I will only continue to make jewelry purchases here. Added brownie points for their cute doggo employees! read more

What an amazing experience at LT Denny! We designed custom rings during a process that took over 6 months long. The staff was amazing and had patience's with us each step of the way as well as suggesting other ideas just to make sure it was perfect for us! Our rings are custom and are complimented multiple times a day! Whether you're going in for custom work or their stunning collection of jewelry, I give them a 5 star or A+ rating! Thanks to the staff and owner, Leslie. We'll be back in the future! read more

L T Denny Jewelers - Custom designed rings. - Jewelry Near Me - Seattle, Washington

Usually I do food reviews, but I had to make an exception this time. The staff at LT Denny provides phenomenal customer service, so much to where I feel like family everytime I walk in. Preparing for a proposal (or other related events) could be extremely stressful, but Leslie, Reed and Andrea put you at ease by drilling down what you're exactly looking for. I not only bought my fiancee's Verragio ring, but my meteorite wedding band as well. I felt that there was no shortage on options to choose from giving you the opportunity to do a lot of side by side comparisons. The cut and quality of the rings are excellent and it shows. Compared to other businesses, the rings at LT Denny have this extra sparkle which everyone loves. I'm grateful that these guys are local and will definitely return for future ring purchases. read more

My husband and I cannot say enough good things about LT Denny. We were both nervous to pick out an engagement ring as I am pretty particular (and obsessively research these things), and he had no clue what to do. Reed and his family spent a lot of time with us, answering all of our questions and making us feel comfortable; mostly importantly to me, they didn't make us feel any pressure (other places will do this and it's so uncomfortable). I got what I was looking for, and they were kind and patient with all of my questions and fickle nature when it comes to picking out such an important piece of jewelry. Even if I move away, I plan on going back there for all of my jewelry needs, upgrades, or just some really delicious peanut M&M's. read more

L T Denny Jewelers - 1.02 carat round cut with mis-matching band. Love the eclectic look. It looks a little tight cause I just got back from the gym :-P - Jewelry Near Me - Seattle, Washington

This review is long overdue. I bought my fiance's engagement ring back in October and after searching through many places I ended up at LT Denny. Their staff was terrific and I ended up getting the most amazing ring. I would highly recommend visiting here if you're looking for not only top jewelry but people who know their stuff and will help you in making not the most expensive purchase but the one that's best for you. read more

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I'm newly engaged with a ring from L T Denny's! The store is exceptional, from customer service to ring service such as diamond setting, it was an all-around wonderful experience. We ended up getting a 1.2ct Danhov cathedral solitaire in platinum. Thank you to the lovely Leslie Denny! The store itself is located next to the Seahawks stadium, and it also a block from King Street Station. It's tucked away in a historic building, with a very unassuming store front. The displays are modern, and L T Denny offers a variety of quality jewelry brands such as Tacori and Danhov. I initially found L T Denny as they are an authorized dealer for Danhov. From our first visit to the store, Leslie was supportive, non-judgmental, and took the time to help further our diamond education. Leslie had some insightful suggestions for custom ordering the setting, taking into consideration future diamond and ring maintenance. After we took a detour to check out a stone from an online vendor, Leslie was absolutely supportive in allowing us to do side-by-side comparisons with 3rd party potential stones with her own offerings. I never felt pressured in any sense! When we settled on a diamond chosen by Leslie, an issue with the engraving was sorted in a timely manner. She even got the ring finished super quickly to accommodate our schedule! The completed ring is stunning (check out the pictures!) read more

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Leslie Denny and her team are amazing! I have had a few custom pieces made with them and have been buying from them since I moved to Seattle in 1998. They really care about the final piece of jewelry and want to make sure that it will look good on me. Her pricing is good as well! Leslie's attention to details (how the piece sits on lays on me or hangs from my ear) are truly what sets them apart from other jewelry stores (both local and high end brand name). If you want a great piece of jewelry for special occasions or something for every day, this is the place to go! read more

We have been repeat customers for the past 29 years based upon the quality and value of the jewelry pieces we have purchased, the custom designs they have done, as well as the outstanding customer service. Leslie Tanaka, the owner, son Reed, and the rest of the staff are amazing and a pleasure to work with to create family heirlooms and keepsakes. LT Denny will continue to be our trusted jeweler for years to come. Check them out, they will not disappoint. read more

My fiancé and I just left this store with beautiful stacking rings after a wonderful time with Leslie, Reed, and a young lady whose name we can't remember. We've visited a few more corporate-run jewelry stores nearby Seattle, and our experience with LT Denny staff was so much more comfortable, judgement-free, and really focused on helping us hone in on what I wanted, even if it meant that the one I ended up choosing was less expensive than the rest of their collection. They let me just look at as many rings as I wanted, leave a mess on the counter while going back and forth and back and forth, and listened to my reaction to wearing rings to help me find the right one. I am normally picky as hell (and never purchase something on the first try), but Reed and Leslie were great, gave me a great deal, and made us feel at home! The process felt right! tldr; We bought two simple rings but will be back for more! read more

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I went in today. My boyfriend and I have been looking at rings and I had the most fantastic service ever. Diana took time to talk with me about all the options and had me try on a ton of rings until I really narrowed down what I was looking for. I love that it is a smaller shop, they have time to really talk with you, and they were very easy going about my budget concerns. I picked out the most perfect ring, and I couldn't be happier. I had a wonderful experience and I would recommend L T Denny to anyone. -Update- just wanted to do a little update as my (now fiance) and I went in there after I went in alone and had amazing service yet again. Diana really spent a large amount of time helping us compare options and picking out the ring that was really right for us. We have been engaged for a few months now but I still cant get over how much I really loved the experience and my awesome ring! We will absolutely be going back to look at a wedding ring for my guy. read more

L T Denny Jewelers - Photo of the band I loved. Diana emailed it to me within an hour of leaving the shop so I could send it to friends! - Jewelry Near Me - Seattle, Washington

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Leslie and Andrea is amazing. I have been to multiple jewelers and I always end up going back here. It literally feels like home when I come here. They are not pushy like other sales people. I can sit here and chat with the both of them about anything like they are my friends! In term of jewelry, I got my engagement ring and a matching sister band made from here. Both Leslie and Andrea is so patient with me and figuring out what exactly I want. It can be hard to figure out you want especially with the money you are spending but they never rush me into anything. Overall, I will definitely be coming here again the next few months to get my wedding band and hopefully more to come! read more

I cannot say enough wonderful things about LT Denny! Leslie and her entire staff are just wonderful to work with. I recently upgraded my wife's wedding ring for our annivesary and wanted something as unique and wonderful as she is. Leslie patiently and expertly guided me through several options and we finally ended up with a stunning oval cut Tacori ring which more than thrilled my wife and of course, made me happy as well. The entire process from beginning to end was seamless and simple. They also do custom design work so now we can bring in some of her older jewelry and get something made that she really loves. So, if you're in the market for some unique jewelry, then you have to stop by LT Denny. They have the staff, the inventory and the experience to ensure you or your special someone will walk out that door with a timeless piece of jewelry to enjoy for a lifetime! You will not be disappointed. read more

I brought my Tacori Dantela engagement ring here for my fiancée. I looked at a lot of different jewelers and I will have to say that L.T. Denny was the best, in service, in price and atmosphere! read more

Reed and Leslie are the absolute best. My parents have been going to them for years, and I am so glad my fiance bought my engagement ring from them as well. He raved about how much time they both spent with him helping educate him and ensuring he found exactly what he was looking for. They did a phenomenal job and I absolutely love my engagement ring. We will definitely be going back for our wedding bands and all other jewelry needs in the future! read more

L T Denny Jewelers - 1.2 carat round center, sides are .25 each. - Jewelry Near Me - Seattle, Washington

L T Denny is the BEST. I went in a few months ago to fix another jeweler's really, really bad custom work I had done on an engagement ring. Now, I realize that jewelers don't like to fix someone else's mistake (L T Denny's philosophy is "do it right the first time"), but they fixed it--and did an incredible job. The whole experience was just amazing. They remembered my name from my first phone call, and went out of their way for me multiple times. If you're looking for inexpensive jewelry, you won't find it anywhere at L T Denny--but you get what you pay for. This is definitely a service and quality shop. You will absolutely will not have to worry about being taken advantage of. They know their stuff and before you leave, make sure you know it, too. read more

L/T Denny is the only place I'll buy jewelry. My girlfriend and I went in for the first time a few months back and couldn't have had a better experience with our jeweler, Jamie. As far as we're concerned, she's now Our Jeweler, proper. Her attitude from the minute we walked in was to help us find what we wanted without pushing us to look at stuff that we couldn't afford or weren't really interested in. We found the perfect ring at a really affordable price. If you've looked around at a few jewelry stores and have had "pretty good" or "OK" experiences, set up an appointment at L/T Denny. I can almost guarantee you'll end up buying from them. I realize my Yelp reliability isn't too high because I just signed up, but Google me ("paul balcerak") -- I don't work for the store and I really did have such a great experience that I want to push more business their way. read more

A couple weeks ago I lost a beloved earring on my way from the waterfront to the light rail station at Westlake after a night out. Miraculously, I found it the next morning in a driveway on Bell between Western and 1st. The only bummer -it had been very nicely smooshed by a car. I used reviews on Yelp to find a jeweler who did repairs which is how I found LT Denny. I've walked by them a zillion times on my way from work to games, coffee, work events but had never stopped in. Mostly because they looked way too fancy for the likes of me. But, when I called to see what they might be able to do, the helpful woman on the phone was so nice that I was encouraged go in. After calling for a last minute appointment (they have a small number of employees so recommend appointments for better service) I stopped in. They usually close at 5 but today were closing earlier to prepare for the Make A Wish Benefit that the company was supporting. Of course, I'm usually late and showed up at 4:30pm. I also showed up in dirty, scrubby clothes grubbied up from a day's worth of climbing and moving trees. I looked like such a rag-a-muffin and expected to get sub-par service since my appearance screamed "i have no money to spend in your store". I couldnt have been more wrong. The two women who greeted me and listened to my story were so incredibly kind and attentive. Despite my meager "jewels" - silver and turquoise earrings that probably werent worth a twelfth of what their tiniest ring cost - they showed general concern that these earrings that meant so much to me had been damaged. One gal promptly took them up to their master jeweler Michael to have him take a look. While Michael worked his magic, the three other women in the store busily got ready for their benefit - never once making me feel like i was in the way or taking up too much of their time. Again, this surprised me - they have absolutely GORGEOUS jewelry of very highest caliber and of the loveliest craftsmanship. And, I am no fancy-pants. After 20 minutes or so, Michael emerged from his work area upstairs and exclaimed, "Well, I tried but they're not perfect." Oh Michael, you are so wrong! The damaged earring looks nearly exactly the same as the undamaged earring. He did an absolutely incredible job repairing it. Silver is soft and I really didnt expect he'd be able to do much. Only the tiniest scratch is visible. Amazing. I realize its silly to care about things like this, but my parents gave me these earrings and they mean a lot to me. But that Michael and his team treated me with so much respect and kindness is almost more meaningful to me than the actual repair itself. If I ever have the opportunity to buy myself or someone i love beautiful jewelry, i will certainly go to LT Denny first. And, I would highly, highly recommend them to my friends and family - and so to you too. Michael - you and your team are awesome!! read more

I am all about supporting family owned shops and I decided to stop by after reading fellow yelper, Jonathan B's post. I've gone to many Seahawks games but have never even noticed this shop before. It is a secure building and once you go inside you will be pleasantly surprised. At a first glance it doesn't look like they have many choices of engagement rings available, but wait till you talk to them. After they discuss with you what style you like, they will bring out a huge selection for you. I was actually quite surprised that they had a ring that was quite similar to a ring I love but is way over our budget :) They are very attentive, knowledgeable and they make you feel comfortable, unlike many snooty places. Did I mention that the prices are really good? You should definitely stop by or make an appointment. read more

We have been loyal customers of Leslie's since our engagement over 20 years ago! Andrea is amazing as well. We designed and purchased my wedding ring and my husbands wedding ring here. Over the years we've bought further rings and earrings. Service continues to be top notch into 2021! Thank you LT Denny! read more

I had the BEST experience here. On the recommendation of a trusted client, ( I loved her ring ) I made an appointment. Jamie completely took care of me and my sweetie. No pressure, or rush. I chose LT Denny because I wasn't satisfied with all the cookie-cutter ring shops and styles...like I really want to see my ring on another lady's finger. Am I right ladies?!? The selection is impressive and the location clandestine. By appointment only....can you say exclusive? Offers discount if you pay in cash. I felt like such a special lady. Just recommended them to another bride-to-be today! A++ read more

In my opinion, when shopping for jewelry you should always do your homework, simply to know what you are getting exactly. Do not let L/T Denny pass you by. It is a family owned shop on Occidental, across from Seahawk Stadium. Leslie, the owner, is an amazing person who if very helpful and will not steer you wrong, and will gladly tell you what she thinks. I always appreciate this, as a man, picking out jewelry for my wife. You should call to make an appointment... If you want to see nice things...this is the place to start first and compare from there. read more

Knowledgeable staff. Great customer service and communication. I was very happy with my experience at LT Denny Jewelers for sizing and appraisal. read more

I had a wonderful experience at LT Denny purchasing an engagement ring for my now wife. I shopped around online a bit to find a good jeweler because I was adamant to not go to a cheesy jeweler with pushy sales staff. I narrowed my search two LT Denny and another jeweler (that we used for our wedding bands). I went in January 2014 to start looking at settings (at that point I knew I wanted to get a princess cut diamond) and Reed and Leslie were very helpful in narrowing down my choices and getting sample settings shipped to them from Tacori that I liked from the Tacori website (they have a wide selection on hand, but not all of them). I gave them my price point and diamond requirements, which I knew from research were reasonable and they totally delivered on a beautiful rock and a great job with setting the stone. Leslie went on a trip soon after I picked the setting so look at diamonds and bought a diamond with my specifications in mind that totally fit the bill. My ring was done and ready to pick up within two weeks! They even let me ship it to Texas (where I'm from). To top it off, they threw in a free chain so that my wife can wear it around her neck while she's wearing gloves at work (where she's a nurse). My wife was very happy with the final product and even now marvels at how beautiful it is. Tacori and LT Denny both did an amazing job - both stand by their work for the life of the ring. They're always very nice when we stop by to have it cleaned and when I needed it re-sized (because I did a terrible job of estimating my wife's ring size) it was taken care of within a couple of days. There was only one small issue that the stone seemed slightly loose in the setting soon after my wife had started wearing it, but they just made a small adjustment and over a year later we've had no issues with it. One other thing I want to note is that the sales staff there wasn't pushy, which I appreciate. They also treated me with the respect I feel I'm warranted - I had gone to a different jeweler in Houston and felt that they were pretty disinterested and didn't respond to my emails. Perhaps it was because I didn't live there anymore or maybe they felt I was too young to afford an engagement ring - whatever the case was, LT Denny has been great and even my wife was really pleased when we went in there later that I had chosen them to buy from. read more

L T Denny Jewelers - Tacori Sculpted Crescent 58-2PR55, Photo Credit: Lloyd Photographers - Jewelry Near Me - Seattle, Washington

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A few months ago I began searching for a unique, custom wedding band for myself when I came across a designer who referred me to Manya @ LT Denny, but before I called I checked a few websites for reviews and all came up sterling. After meeting with Manya for the first time, I knew this was the jeweler I was looking for - a very comforting and personal experience. A sample ring was brought in and I was very disappointed as it didn't reflect what the designer had portrayed. Manya conveyed this sentiment to the designer who agreed that the sample was not suitable, but assured me my ring would be. It was at this time that Manya introduced me to Leslie and filled her in on my story. Leslie assured me that I would be completely happy or she would make it right - I won't divulge the details, but it was extraordinarily fair and I can tell you that you will almost never find an owner willing to go out on a limb for a customer as Leslie did in this case. I decided right then my business would stay with LT Denny. So I ordered the ring....and was very disappointed when it arrived, as the designer just couldn't seem to produce what I was looking for and what I felt they had portrayed. But Manya didn't give up and kept at them, and we continued to work on how to resolve the problems until finally it came out the way I had hoped for. I wasn't an easy person to deal with; I had high expectations and my patience was wearing thin - but through all this, Manya and Leslie treated me with genuine kindness and respect. They understood what I was searching for and worked hard to get there. And in the end they delivered. Thank you Leslie for your support and standing behind your word. Manya - job well done! Thank you so much for your understanding, extra effort and not letting me give up! read more

After experiencing "used car lot" sales techniques at some of the larger chain stores in the Greater Seattle area, I made an appointment with Leslie Denny by recommendation from my mom and stepdad (who purchased my mom's engagement ring from Leslie 12 or so years ago). As soon as I met Leslie and her staff I was completely at ease. No sales pressure, no gimmicks. What you see is what you get here. Going into the store I felt like I was visiting family friends. Leslie knew exactly what I was looking for after I explained the type of diamond, setting, and band that my fiancee preferred. She was a great teacher that steered me towards a few stones that matched my budget and my fiancee's preferences. The diamond I ended up purchasing from Leslie was noticeably more reasonable than comparable stones at Ben Bridge or Robbins (who typically have to pay for higher overhead). I would absolutely recommend LT Denny to my friends, family, and the Yelp-iverse. Leslie is definitely at the top of my list for future jewelry purchases. read more

I know you're jealous of my amazing rings. But they were hard-earned, so don't be. Three years ago, on our honeymoon, a mere FOUR days after donning our wedding rings for the first time, they were stolen. New to adorning our fingers, we thought the jewelry would be safer in our bag on an abandoned beach than on our fingers in the water. Well, we were wrong. That stone! That glorious stone! And the setting! It was from a jeweler in the Virgin Islands, unique to their shop, and nowhere on our travel itinerary for years to come. So we turned to our insurance company. After all, we had the lab reports, a separate rider, it should all be easy, right? It wasn't. Four months of haggling with the insurance HQ and dealing with their contracted crappy mall jewelers, and we gave up on getting an exact replacement. So I took the equivalent stone on a nowhere-near-equivalent crappy setting and a too-small/too-thick wedding band and moved to Seattle. Flash forward two years and we find LT Denny. Jamie read me from the get-go. Something interesting, but not too trendy or flashy. Raised setting, unique prongs, something to show off the glorious stone. Oh, and a nice little band with a hint of sparkle to go with it. They melted down the old wedding band and re-cast it with small stones, and gave us a refund for the extra metal. My engagement ring setting is stunning and I still gaze at it from time to time (over a year later!) I won't say it was worth the drama, but I'm glad things worked out how they did. It was pricey, but now I'm set for jewelry for a loooong time. read more

I couldn't be happier. I had put a ring on layaway at a store in CA, and was not having a good experience with them. (Not processing payments on time, not answering the phone, etc.) I wanted to pay off the balance and get the ring before Valentine's Day, but I couldn't reach these people and I realized that even if I did get them on the phone, they weren't going to have the ring to me in time. So I started looking for someone local, and found LT Denny. I had already given up on having the ring by V-Day, but I saw that they did custom work and thought maybe they could make me something similar to the one at the other store. Instead, Leslie spent the next two days sending me photos of different settings they had in stock until I found one I liked,then had the stone set and the ring sized on Thursday afternoon, overnighted it to me (at no charge), and I had it Friday afternoon, a day before the holiday. The ring I bought cost a little more than the one I had ordered from CA, but the quality is so much higher. I could see the difference immediately -- it really is beautiful, and it appraised at about 30% higher than what I paid. I expected to pay top dollar because everything was so last minute, but that didn't happen. I can't say enough good things about this business, and I will probably never buy jewelry from anyone else. I'm still a bit in shock at what a good experience I had -- as a consumer, I rarely, if ever, have anything go this smoothly. I'm looking forward to doing future business with LT Denny. read more

Impeccable service and quality. We were referred by my husband's mother, aunt, and cousin who purchase jewelry from them (engagement rings/bands/etc). My husband bought my engagement ring and both of our wedding bands with Leslie and her son Reed Denny. We had an amazing all around experience as they took their time with us to not make use feel rushed in any way. We highly recommend this jeweler as we are very particular and want to trust the quality of the product we're purchasing without feeling "sold". The communication was truly helpful as they would email us examples of multiple designs to help us find the perfect rings for one another. I wouldn't go anywhere else to purchase jewelry in the future. I definitely recommend this jeweler to friends and family. I think they did a great job in accommodating all of our needs and frankly exceeded my expectations. We didn't have any issues what-so-ever. I can honestly say that they went above and beyond for us. Parking can be a bit difficult as it's right next to the Seahawks stadium and you'll have to locate street parking but you can always make appointments with them to avoid some of the peak traffic times. At some point soon we plan to return so that I can get both my wedding band and engagement ring fused. Thank you so much Leslie and Reed!!!! read more

The staff at LT Denny are incredibly friendly, helpful and knowledgeable. Leslie & Reed were very welcoming & helped me fix a very sentimental watch from my late Grandfather. I would 100% trust them with any jewelry purchases or decisions. When I pop the question, I know exactly where I'll be going to get the ring. Thanks for your help! read more

Where do I start with L T Denny Jewelers...I would like to start off by thanking Leslie & Reed for providing phenomenal customer service (as stated in other reviews they've received). It was a pleasure working with them and every step of the process. Hands down, no complaints! My Sister is very particular and Leslie and Reed were so patient with us during the whole process. My Sister is one happy camper and loves her wedding band. If you're looking for that perfect engagement ring, wedding band or jewelry in general, come see Leslie and Reed at L T Denny Jewelers and they will not disappoint and take care of you. I'm so glad I came across this jeweler and am thankful for working with such great people who treat you extremely well. They do focus on helping you find that perfect piece for your loved ones! Everything felt right from the initial conversation with Leslie and to finalizing the sale! Thank you so much Leslie and Reed, look forward to working with you in the future! read more

This is the ONLY jeweler I will ever buy from. My Fiance and I set an appointment with Leslie (the owner) based on a referral from a friend of ours. They highly recommended her and I can certainly see why. The first night we went in she stayed with us 3 hours after closing to educate us on rings and diamonds. There was zero pressure and you can really tell that not only do they really know and understand their product, but they genuinely care about their customers and want them to be happy with whatever they choose. I spent the next 4 or 5 months visiting on a continual basis and getting my Fiance's ring custom made as perfect as we could. The end product is a billion times above and beyond what I had hoped for. Not only is it priced extremely well, but the quality is better than anywhere else I looked. It literally blows away other rings that I've seen. I trust Lesley and Jaime and everyone that works there without hesitation. I felt like I was buying a ring from my family. Without a doubt the best experience at a jeweler I could have had and who wants a bad experience when you're about to have an amazing one and propose? Go to LT Denny. You won't regret it! read more

I was referred to LT Denny by a neighbor that had recently purchased a wedding band and gushed about the accommodating service. Since I'm particular with my jewelry, I went to them first to see if they could set my engagement stone into a new custom setting. I had previously ensured my setting could accommodate my stone since it's of a larger size, and all of the dimensions were perfect. I called ahead to talk about what I wanted, and she suggested I come drop off my ring and setting for the setter to look at. Upon entering LT Denny, I was greeted by a nice gentleman and asked if I'd like my ring cleaned, which I thought was a nice gesture (I'm sure it was quite dirty). From there a sales woman louped my stone, current setting, and new setting. Right away I was told that due to the fact that I did not have my paperwork for my diamond (it's in a safe deposit box back in California), it would be too much of a liability for them to work on my ring, and furthermore they're not even sure the diamond could be set into my new setting. I mentioned the setting was specifically created with the exact dimensions of the stone, but the saleswoman still seemed unsure. A second saleswoman came out and also louped my stone, there was quiet conversation questioning the thickness of the girdle, and then she agreed they probably could not do anything, as it could not be set on site, and would have to be sent out, and even then they're not sure it would be able to be set. I mentioned that I had previously called Robbin's Brothers in belltown (they have an onsite setter), but they were a bit pricey so I was shopping around, and they said I should just take it to Robbin's Brothers because the price they're quoting me was fair. Unfortunately I was deterred at this point, and we didn't even get to the point of the setter looking at my stone or setting. I just felt like they were brushing me off and/or were not used to working with custom settings and larger stones. The whole experience made me feel insecure and disappointed. As fate would have it, I came across Turgeon-Raine Jewelers, and they totally shifted my world with their impeccable service (see my yelp review for details). read more

I am sooo sad that I don't feel I can give LT Denny 5 stars due to my experience. I went there with all intents and purposes to be another person to write a pristine review, but my experience there was just "meh". After reading all of their sterling 5 star reviews on here, getting great recommendations from friends and seeing that they were the only Tacori dealer in Seattle, I had great expectations, but for some reason or another it fell short. I am trying to give them the benefit of the doubt since my visit was during the aftermath of the massive, unexpectedly stubborn snow fall that happened before Thanksgiving, so maybe they were all feeling out of it, thought it would be a good day to let the newbie handle the appointments, maybe they were busy playing catch up and weren't expecting customers to trek through the weather & driving conditions to get there...? All I know is that I left a message at 10 AM Tuesday (they are closed Sundays & Mondays) asking for an appointment for the next day. I called again Wednesday around 1 pm to see if they had gotten my message and if they were open and to my surprise they were! I was a little confused why they hadn't returned my call for an appointment, since I have read other reviews about how dedicated they are to customer service, how they stay late with clients even after they are closed, and how they are good about checking messages even after hours. If I hadn't read these things, I would have just expected it to be normal that they weren't jumping for my business. Then again, since it was the one day they were going to be open that week (Tuesday: snow day, Thursday & Friday: Thanksgiving holiday) maybe they were just really busy catching up from being closed and hadn't gotten to their messages yet. I'm rambling with excuses, sorry.... At any rate, I get an appointment and am very anxious to see and experience what everyone is raving about. We show up, the small show room is beautiful, trendy, very up-to-date technologically & we were greeted by a very cheerful, friendly young woman who welcomed us. However, she was not the owner or the other experts that we've been reading about on here. We spent about an hour looking through their 99% white gold/platinum ring selections, the majority of which having closer to a 2-carat center stone, which potentially alters what most of them would look like in the yellow-gold, around 1-carat diamond ring that we are personally looking for...I fully understand that white gold/platinum is what a lot of people are looking for & that you can order rings in yellow-gold once you decide, but it would have been nice to not have to stretch your imagination to what the ring you will be wearing for the rest of your life would look like. Anyway, there definitely was no pressure, rush, we had the whole room to ourselves, etc., but there also wasn't that expertise that I was hoping for and read about on here. We didn't get any education on diamonds, only looked at settings and I didn't feel guided or encouraged, really. Almost too much freedom with no detail expanding or relationship building. We learned nothing about the company & she asked nothing about us. We felt unimportant. At one point, she took a ring I had in my narrowed down line and put it on her own ring finger. I don't know what kind of tactic that was, but it made me feel weird seeing my potential ring on her hand and not mine, kinda like she was trying to decide if she liked it for her! I didn't really understand that. After looking through the rings, finding ones I "like", none that I "absolutely fell in love with", my boyfriend asked her a question about their warranty programs out of curiosity since they are a small business. With every other store offering in-store warranty programs, some for free because they are larger, and most everyone saying they would take care of maintenance for free just as long as they see the ring 2-3 times a year, we were put off that they deal with an outside source for their insurance/warranty program and that maintenance results in only "little to no cost to you", not that "its all taken care of" like we've been hearing. I don't know about you, but I want my ring to remind me of the love & vows my future husband & I take, not that I have to deal with 2 separate companies if something ever were to happen to it or that I'm going to pay even "little" amounts for the rest of my life just to keep it in good shape. Maybe it just wasn't explained well to us. I did love that she emailed us pictures of all the rings that I narrowed my appeal down to. It is helpful in keeping track of where you saw certain rings and narrowing down choices further. Bottom line is we didn't get the experience we were hoping for, didn't feel valued, didn't find the ring of my dreams, or even gather our helper's name. Maybe I will reschedule another appointment with a different seller & edit the review! read more

I came to L T Denny after my Mom recommended them; she has a beautiful custom wedding ring that needed resizing, and they aced the job. Well, my dinged-up, too-small platinum engagement ring looks brand new, and they also stretched and re-rhodiumed my wedding band. Because I currently reside in Chicago (sigh), I dropped it off over the holidays but had to have it mailed back to me. They overnighted it inside three padded boxes. The price was unbelievably reasonable for the quality of work. The receptionist always remembered me, and I never felt like I was being treated differently because I didn't buy my rings from them. I will go back to L T Denny again and again, whenever I need my rings repaired or touched up! read more

After a few used car sales-like experiences at a couple of chain jewelry stores one of my family members recommended I check out LT Denny (apparently a distant family member worked there). I was very excited when we made the appointment the person the phone recognized my family member and seemed pretty friendly. Upon arrival we told the person over the intercom we had an appointment (the door is locked) we were buzzed in to a cramped room with two other couples being helped with nowhere for us to sit and the only place for us left to stand was in a corner with some display cases. Nobody even acknowledged us, didn't even glance our way! After about 15 minutes had passed into our scheduled appointment time I was annoyed enough to ask the person supervising the couple nearest us if anyone was aware we were waiting on someone to help us with our appointment to which she responded yes but were busy today someone will get to you when we have time. So we waited some more and eventually the same lady came to help us when her clients left. She didn't introduce herself or apologize for the wait or offer beverages or a seat or ask our names she just said what are you here for? She was very lackluster about helping us after that. It felt so frustrating and I felt like I was an inconvenience so we decided to leave shortly after. The reason they get two stars instead of one is that they seem to have a large selection on Tacori rings in their showroom compared to others and some other selections of Verragio. Just don't go here for the customer service! read more

My husband and I bought my engagement ring at the typical engagement ring jeweler, but we decided to buy our wedding bands at LT Denny after my sister had a great experience there. Now we really wish we had gone to LT Denny earlier for my engagement ring too. Not only was their service exceptional, but they saved us a lot of money. We highly recommend this LT Denny to anyone who is familiar or unfamiliar with buying jewelry. I know my husband will be going back there for years! read more