I've been consistently impressed with Pacific EyeCare. The doctors are incredibly smart,…read moreknowledgeable, and highly skilled. They take the time to provide excellent care, and you can tell you're in the hands of experienced professionals. Yes, they're busy, and you may have to wait occasionally, but that's often the case when you're seeing some of the best. For me, it's absolutely worth it. I'd much rather wait a little longer for exceptional care than be rushed through an appointment. If you need eye care or surgery, I wouldn't hesitate to recommend Pacific EyeCare. They have some of the best surgeons around, and you can feel confident that you're in excellent hands.

Always professional service . Never had a pair of glasses that disappointed me . Only thing is that…read morethe crames are very expensive. However they do have longevity.

Very poor customer service. I called to reschedule and told them I could take any other time -- I…read morewasn't cancelling at all. Their policy is a same-day cancellation fee, and nothing was ever said about reschedules, but they refused to move my appointment and charged me the fee regardless. The staff member was rude throughout and hung up on me mid-conversation. Charging a cancellation fee to someone who is actively trying to rebook is not a policy, it's just a penalty.

Dr Bird and the team there are really good to work with…read more We have been going there for over 15 years for our yearly eye exam. Have bought some really cool glasses there from time to time. Though like most quality retail optometrist, the frames are a bit expensive, but the glass they use has been outstanding and they have been really good at making glasses for me that are for a specific purpose and focus range. Last progressive lenses were really nice compared to some of the more budget shops out there. Well worth it.

Wonderful time. Great eye exam and glasses selection. Very happy with my experience and the glasses…read moreI found.

This is a great place for your eyes. The staff are friendly and the place is easy to get to…read moredowntown Seattle. To start, the staff are patient, especially with me, since I can't stand bright light on exams. Though I was difficult the staff went with it and didn't make me uncomfortable. The doctor was great and took the time to explain everything and was thorough. Lastly, when picking out new frames, the staff took the time to explain benefits and let me take my time and try on 15+ pairs before I made a decision. Overall, a no pressure eye place with great service. Highly recommend.

Stopped by Ray-Ban at Bellevue Square to pick up an online order and was in and out within just a…read morefew minutes. The service was quick, easy, and efficient. The store is clean, bright, and well organized with a great selection of sunglasses and lots of customization options. There's truly something for everyone, whether you're looking for a classic style or something more unique. Overall, a smooth and hassle free pickup experience!

We came here to check out the Meta Ray Ban glasses and finally narrowed down the one we liked…read more There was one employee there who seems helpful at first. We left the store with hesitation on whether we should buy it or not. I told my spouse that we should just get it. So we came back, the store was pretty busy and we waited patiently for the employee to come back to help us. While waiting my spouse was checking out the glasses again and in the middle of the crowd, the said employee felt the need to come over to scold at us as if we are small children, telling him to change the "settings back to what it was before" because the glasses was not supposed to talk out loud, it's supposed to do it within the glasses only. We told him that we didn't change the setting and that's how it was. He walked away, huffing and puffing, and was like "Well I'm gonna have to call IT." Uh okay, so we just left and will be buying elsewhere. How awkward. He might know the product but his customer service was not all that great. Will not be coming back.

Best eye exam experience in th 10 years I've worn glasses!…read more I got an appointment promptly, booked online easily. Shop was aestheticly pleasing and the receptionist kind. Friendly tech took me back. Then I met with Dr. Lawson. She was kind & thorough. She explained everything so well and patiently answered any questions I had no matter how silly or small. I never felt rushed. Time to get glasses. Dr Lawson walked me out asked about my style and when I said I wanted to stay within my insurance allowance for frames she said no problem. She grabbed a bunch of frames and gave them to Jessica who picked out more frames. Both Jessica and Dr Lawson looked at the frames I was trying on giving me honest feedback. They were clear about what looked good what didn't and why. I trusted their opinion when they both agreed on a pair. 2 weeks later I picked up my glasses I loved them. They adjusted them gave a case mirco fiber clothes and a cleaning spray. Later when I noticed they pinched a bit, I walked unannounced they helped right away! I've told all my friends to go here for their next exam! I love them!

I had a really excellent experience here. From the moment I called, to the moment I walked out the…read moredoor, I felt I'd had the best service I've experienced in a very long while. I had my eyes examined up the street at the Polyclinic and had a prescription for some new glasses. I'd heard great things about Eyes on You and decided to stop in. Mandy helped me and was an excellent person to help find a great pair of frames for me. I wanted kind of a library retro kitsch feel. And Mandy definitely knew exactly the kind of glasses I was looking for, also she was excellent at finding some that fit my face perfectly. I knew from the moment I tried on the first pair that those were the ones for me. I'm really excited to go back and pick them up when they're ready in about 10 days. Again, I really had a fun time. The staff there made it fun and efficient for me to find the perfect glasses. I definitely would recommend Eyes On You.

This is a GREAT place to get glasses or contacts. A well-educated staff will help you weigh all…read moreoptions before making a choice. Their comfortable, sun-filled space has an extraordinary selection of glasses frames at many prices. Very professional, cordial, and well-informed, you will be impressed with the staff. You will trust their advice in choosing what's right for you. Even after you receive your glasses, they will continue to work with you to ensure you are comfortable and satisfied.

Wow, cannot recommend. Still in parking lot to leave this review. Maybe it was my age, or that I'm…read morehearing impaired that made her feel it was ok to treat me unprofessionally. Maybe because it wasn't my first pair of glasses or that I had some optical experience. I said hi, I'd like to look at some frames and maybe get some opinions. All she wanted was to get my info first. She didn't ever offer up her name either. If she had been at all helpful or professional she could have earned my business. Prices for the 3 I chose were reasonable but I had questions and received cryptic or incomplete answers. She was really difficult I just said quietly "it seems we're not clicking, I'll think about, thanks" and as I left she gave me the "have a nice day" with that underlying rudeness that all of we older people have experienced. The kind of rudeness that results from when a customer sees your glaring inadequacies. in my case it was poor customer service skills. I think she was the assistant manager so the problem is undoubtedly could systemic. My insurance more than covered the frames and lenses I chose. I wanted sunglasses too. Ashley, if you're proud of our interaction then shame on you. You really shouldn't be. And when asked by your superiors about this review don't lie and say I was loud, rude or in any way that justified your behavior. They have my number. Remember? You insisted on it before you would help initially. The one star is for the decent building, and that only.

Such nice people!! Loved the doctor he was very nice. The office is very kind and so happy to help…read more. I also enjoyed lens crafters .

Very thorough examination and Patrick took the extra time to really explain contact options. Great…read moreeyewear selection as well!

I will never return here! I came here about 2 week ago to…read moreget 2 pairs of glasses fixed. They said they would get them done in a bout 2 bussiness days. 4 bussiness days passed and no phone call! i called them myself the first guy was very rude! Said he was busy and would call back in a second, i had to call back after 10 min. HE gave the phone to another person and he told me he was JUST starting to fix one of the pairs of glasses! I was outraged, why so long?!! I waited tough, When my mom came to pick them up (few days after the phone call) i saw that one of the pairs was completely WRECKED!!! Melted on one side, i couldn't even sell the frame if i wanted to ( they were designer glasses). At least they dint charge me for them. Overall: Bad customer service, very RUDE, just people who don't give a crap.

I had my annual eye exam done here and that was great. The service was great…read more But I went in because I have been having eye pain and found out I have astigmatism and need glasses. It has been three weeks and I have yet to get a call back about my glasses. They told me it would only take a week; I even had to call last week to see what's going on and there was still no real answer. I am calling them back today and asking for my prescription and purchasing my glasses elsewhere.