I being a costumer for Spot Pest Control for a while and when I have any type of issue I call the…read moreoffice and Lorie handle it fast and of course send the best Tech to handled the issue. I was very please and satisfied with the above and beyond service of One of their Tech Edwin. He was amazing finding the source. He was very professional and tooked care of the issue of my properties. I recommend this company they are completed great staffs in the office and their techs are great workers. Thank you All for your great services. Australia Castellanos

This visit was absolutely disappointing. The technician, Darryl who came did not call me with a 30…read moreminute heads up call, which seems to be standard for any appointment at the house. He did not clean off his boots and brought dirt into the house and is on the runner of my stairs. He did not really care when I mentioned this either. He did not have a ladder ready to bring inside because it was wet and on top of his vehicles so I had to get the ladder for him that I had. He left the floor dirty with insulation that came from the attic and didn't even offer to clean it up....didn't even acknowledge it. He left without saying goodbye...this whole visit was strange and I sent a note to complain. Laurie was very considerate and timely, but I don't think the same for the rest of the company. Her manager Matt does not care for follow up in customer complaints.

If you need an exterminator for bed bugs, this man is not your guy. He came for an appointment…read moretoday and was here for 5 minutes. Yes, you read that right... 5 minutes. For a bed bug problem. All he did was spray some pesticides and barely covered any ground. Bed bugs are a very different pest from any other pest you'll deal with, and he accomplished absolutely nothing for us today. I work remote and planned on working at a coffee shop today, and wasted my time planning around the appointment because we were informed that we would need to vacate our apartment while they did work around our house. So much for that! I would have expected at least SOME effort to inspect our apartment and maybe try and look around for where they might be. Nope! Barely even lifted a finger. His colleague stood outside the house the entire time, and Gary wasn't even willing to touch the mattress. I had to pull it out for him. What kind of exterminator is afraid of getting their hands dirty? It's your job to find bugs and exterminate them. At least pretend you're trying dude. Before he came, he had us empty all of our dressers and put our clothes in airtight bins. I'll admit, that's good advice, but that's something you'd probably read online before dumping money and time on someone like this. So yeah, thanks for regurgitating obvious information to me. This guy didn't even bother looking into any dressers or closely inspect any of our beds. He made absolutely no effort on his part. I ended up finding more bed bugs myself after thoroughly inspecting my roomate's room, and putting actual effort into making sure that we dealt with them the best way we could for the meantime. If you are reading this and you've discovered bed bugs in an early stage and it's not a big infestation yet, I highly recommend that you watch Mark Rober's bed bug video and follow it religiously. Buy bed bug traps for your bed, encase your bed in a high quality bed mattress cover, apply diatomaceous earth powder in a thin layer around your room (please wear a N95 mask and do your best not to inhale any of it), etc. Follow everything in that video before your bed bug problem becomes an infestation. Please watch that video. It will do you justice. If you caught your bed bug problem too late, you'll need a professional. In other words, not this guy. He might have good reviews for other pests, but he has absolutely no idea what he's doing in regards to bed bugs. He's afraid of them. He ain't gonna help you. Thanks for nothing, I'm sure whatever my landlord paid you was worth it.

I first hired a national company to take care of yellow jackets nest. A guy came, did some…read morespraying, told me the YJ would be gone in a day. Next day, YJ were having a party and did not appear like they wanted to leave. I found Family Termite & Pest Control on Yelp the next day. What caught my attention is that the company does not have you sign any contracts, they come and take care of things that you ask them to take care of. I left a message on Yelp and received a response from Gary in fairly short timeframe. He was at my door steps the following morning and took care of the problem. That same evening, I did not see a single YJ. Gary took care of the problem in quick and effective manner. Price was also very reasonable. I will definitely consider FT&PC for any future pest needs.

I had the good fortune of choosing Staten Island Pest Control recently when I had a problem with…read moreants in the kitchen. This company is extremely professional and experienced and you can tell they know what they're doing . They are not part timers or "service technicians" with about 20 minutes training, these guys are experts. They set up an appointment right away and I was very happy with the service and the price. I highly recommend this company and I would not hesitate to call them again.

Highly recommend! Very nice and professional…read more Best of all he was not a salesman trying upsell and rip me off. Prices are extremely fair and the job was done properly and in about 30mins.

Absolutely the best I called they came took their time found the problem and handled it…read more So far so good I never expected the service they provided and I told all my neighbors and friends this is the company to go with Not only did he come to my home every day he also called me to keep me updated I can't say enough about Roger For over 2 years I used another company and had zero results thank you Roger

In support of Siobhan S. review, I must tell you that I have the canceled check made out to Roger…read moreArtz . He had a fellow by the name of Jose and a younger man do the job. There was no raccoon. There were dead mice and fecal matter all over my attic after he supposedly did the job. I find it difficult to believe that businesses like Monmouth Pest Control exists. He wanted Siobhan's review taken down and was willing to compensate me to get it down but he didn't keep his word there either. Thank you.

Derrick came out and did our inspection, and gave us so much peace of mind. He really took his time…read moreto explain things, answer questions, and make sure we felt completely comfortable before he left. And even his communication after the inspection regarding next steps/the state of things has been absolutely stellar. Any apartment we live in from here forward, we'll make sure to use MMPC for any pest concerns, because of how great our experience with Derrick has been.

No further pests of the rodent or insect variety!!…read more Many thanks, M & M, and Tim Wong!!

Management needs to do a better job of assigning a service window of time. Both appointments were…read morean hour late. The tech did text 30 minutes before arrival. Kyle was polite, informative, and efficient.

The technician was very professional, thorough and did exactly what I asked him to do. Service was…read moreexcellent.

EDIT: I realized that my location is for my previous address. This event occurred in South Amboy…read moreNJ. This was a frustrating and anger inducing experience. I made an appointment for a mouse problem in the basement. The initial visit was fine, as the technician, let's name him M, placed a number of traps in the basement, attic, garage, and in the cabinet below the sink. I was informed to call them in two weeks whereupon the traps would be checked. I made the necessary call for the follow up visit. The tech who showed up was not M, but someone else who would not check the attic, since he almost fell trying to lower the steps. Ok, I accepted this and made a call back to the office emphasizing that it would be best if M returned to check the attic traps. They agreed, but instead of M showing up for the follow up visit No. 2, it was, once again, a different employee. He told me he was unable to navigate the attic ladder because he had a bad shoulder. Here is where my frustrating started to rise, but my anger was still held in abeyance. Once more I called the office and stated that the second employee was unable to enter the attic and M needed to come here to do this task. I was assured that M would be the one to come for follow up visit No. 3, between 12pm-2pm. On the day in question 2pm comes and goes and no one shows up. Now my anger finally rears its head along with the frustration to match. Despite this, I patiently waited until 3:15 to once again call the office and ask where is M as he is over an hour past due. I'm told that she will contact M and call me right back. 45 minutes and no call back later, I shouted a few stress relieving expletives and departed the scene as I had other things to do. While one the road, I finally got a call back around a half hour later saying M could be there around 5pm. I let them know that I was no longer there. It was agreed that M would make an appearance on Tuesday April 14, between 2pm-4pm. Tuesday rolls around and did M show up for follow up visit No. 4? Of course not. Did they have a shred of integrity and call me either that day, or the proceeding days, to offer an apology and lame reason for another no show? Of course not. I never bothered calling the incompetent and poor excuse of professionals back, as my anger was too great, and I knew all I would be doing is spitting into the wind anyway. In conclusion, I do not know if the owner of this company has the ability to respond to my complaint so understand this; I have a processed check as payment, along with paper receipts, and phone records authenticating my narrative. If the owner can respond and attempts to mitigate the severity of my complaint, this can only be achieved by stating falsehoods.

We called for service have used them in the past and should know they need a ladder. Person came…read morewith no ladder told us to call and let them know we need a 30 foot ladder. We rescheduled and let the woman on the phone know that we need a 30 foot ladder. They were supposed to come on Tuesday between 1 and 3 got a text at 2:30 they weren't coming. Coming Wednesday between 1-3 we were out arrived back home at 11:30 they were in our yard standing on the railing of our deck spraying up into the wind and the product was just blowing away. No LADDER! Called the office and the woman kept saying she doesn't know anything. I said maybe she she find out and call me back because this is horrible customer service. She hung up. Do not use them if he fell on our property we would have been sued!!! Karen M

My grandmother recently had a termite infestation in her attic, which was followed by extreme…read morepanic! Larry was fast to pick up the phone and answer all my questions and concerns. I wanted to tackle this situation fast as well considering my grandmother's age. Rob was dispatched the very next day! He explained in detail how and where these bugs were coming from. Their prompt and professional service is worth every penny! Quality does cost, so i didn't mind paying for their premium service. Thanks again Larry and Rob!!

As someone relatively new to NYC, I had never before lived in a place where I had to get pest…read morecontrol services. I was stressed out about the increasing roach activity at my place but was skeptical about effectiveness of hiring an exterminator. Given the price of Top Notch Pest Control, I had high expectations. Robert, the technician, came out to my place twice, once for the initial treatment and again for a follow-up. After the follow-up, the activity had gone down so much, more than I expected. Additionally, Robert provided great tips for prevention, was pleasant to talk with, and made a stressful situation much easier to go through. While I don't have other pest control services to compare with Top Notch, they do seem to do quality work, if all of their technicians are like Robert. Thank you!

Will is an amazing exterminator! He is very thorough with his work...he always does such amazing…read morework in my apartment. I highly recommend him. Please ask for Will whenever you need a job well done!

I've been working with Anchor Pest Control for the past four months regarding a mouse infestation…read more I will say that the staff has always been friendly and courteous, but unfortunately, I don't feel the problem has been properly addressed. They have come to my property several times, but most visits lasted only about 5-10 minutes and primarily involved placing bait stations. The issue is that the mice are not eating the bait, which I have repeatedly communicated to the company. I've called numerous times to explain that the problem persists and that I'm still finding droppings throughout my home. While technicians have walked around the property during visits, the infestation remains unresolved after nearly four months of service. At this point, I am still seeing mouse droppings throughout the house, and I am very disappointed with the results. I had hoped for a more thorough inspection, identification of entry points, and a more effective treatment plan. I don't enjoy leaving negative reviews, but after four months with little to no improvement, I feel it is important to share my experience. Based on my situation, I'm not convinced they have effectively identified or treated the rodent problem in my home.