I got charged $40 for a clean and they threw in a free $10 sew to a cut on the opening of the left…read moreshoe. I thought $40 for the clean was steep. They said that it was due to the shoe being made of high quality leather. Not sure if that means more time would be spent on cleaning or if premium cleaning material would be needed. Nonetheless, due to the stellar reviews they have I ended up trusting they'd do a great job. The result was a good job as I still saw smudges on the shoe (The lighting in my car was great so you can't tell) I ended up taking my other pairs to another spot for cleaning at a cost of $8 per clean. The quality was similar and at a much cheaper rate. There was a language barrier when communicating with the owners but overall they were friendly and pleasant to work with! I might come back in a pinch since they're only a 5 min walk from my apt, but I'll make the drive to my $8 cleaning guy for the majority of my needs.

Three more miracles. My Black Versace Belt was a main part of my swag gear. I used it so much that…read moreit was left for dead. The Shoe Doctor performed an operation and now, it has a clean bill of health. My two Leather Tumi Backpacks were on life support. You're probably asking, "Why would anyone purchase two identical backpacks?" The reason is, I purchased the second one to replace the first one. I forgot to donate it away. After meeting the Shoe Doctor, on my way to refurbish one, I found the other so I brought them both to see the miracle worker. The Shoe Doctor used his paddles and shouted, "Clear!" Now they are as good as new. You don't have to take my word for it. Come see for yourself. This guy cannot be beat!

Johnny was wonderful. I looked hard for a cobbler to give my business to. He was considerate and…read morepatient with me as we spoke through google translate. I had him stretch the ankles in my super tight blundstone boots and he did a great job. He did say they might shrink back, since we did not replace the elastic, but I do feel he provided some decent stretch for the cost- they are much easier to take on and off now! Would absolutely recommend Johnny to anyone I cared about.

I was able to negotiate a good price for my shoe shine... And the owner did an excellent job. He…read morewent above and beyond. The shoes looked brand new. I would definitely return. while parking can be challenging I was able to pull right up and put my hazard lights on and run in for both the drop off and pick up.

I am beyond grateful for Armando!! I brought in some leather boots that sadly did not go past my…read morecalves and i could not return them. I came in based on all the positive yelp reviews and they did not let me down! My fiancé brought his own boots to get cobble and 10/10! He did amazing on both!! I am so thankful for Armando! I can finally wear my boots! We'll be back for sure.

I recently brought my Chanel flats to Armando's Shoe Repair to be resoled, and I'm so glad I found…read morethis place! He did such a good job, and the whole experience was really pleasant. Armando was so, so sweet, helpful, and clearly very experienced! The turnaround time was also incredibly fast. I believe he said he could have them ready in one day (no extra fee), which is almost unheard of for designer shoes. The place I used to go to would take at least a week and wasn't nearly as friendly or welcoming. I've only brought my Chanel flats here so far, but I'll definitely be bringing my Louboutins in the future. He even showed me examples of Louboutins he had worked on, and they looked amazing! So happy I found this place -- highly recommend, especially for designer shoes!

I come here quite often for the convenience! It's located inside the Galleria market parking…read morestructure on the first floor, near entrance to the supermarket. The prices are very reasonable and he gets the job done! You can get your soles replaced, heels fixed, belts adjusted, keys copied, and even some bags fixed too!! They open at 8am and are even open on Saturdays!!

This is nestled in the market level on the right side of the entrance. Before the flower shop and…read morebehind the restroom. He is quick and cheap! Nothing better than that. There are many other places in KTOWN who will rip you off but this man is just there to do his job so you don't have to worry about that. It's $6 to get the heel fixed. The bottom part that wears cause you dance too much? Yeah, $6. Super cheap. I've had places charge me anywhere from $10-$15 for that crap! Ridiculous. Granted he won't change the soles of your Louboutins to match the red but seriously, who really needs that? I say people who request that are a bit insecure, cause let's be real, nobody really cares but them.

I had an old favorite crossbody bag that ripped a few years ago. I kept meaning to get it repaired…read morebut I just forgot about it. I found Eletea after reading a number of reviews, and I'm SO GLAD that I decided to go with them. I completely forgot to take before and after photos, but the owner did an AMAZING job! The shop is small and unassuming, but the owner is friendly and very down to earth. He charged me $15 to fix my favorite bag!!! When I went to pick up my bag, I couldn't find parking, so he told me to pull up to the front of the shop, and he walked my bag right out to my car! I definitely recommend Eletea, and with the way I handle my bags and purses, I know I'll be going back with all my other repairs!

Excellent service. I've taken my broken luggage, fixed the zipper. I've taken several pairs of…read moreshoes that he fixed beautifully and I can get a good amount of wear. He saved so many pairs of my good shoes.

Excellent Service - and, most of all, very professional. I brought in 13 pairs of shoes(men/women)…read moreand tennis shoes. The order was completed to my complete satisfaction. I always enjoy my experience with the Fabrizio family !!

I've been using Pasquale's for nearly 10 years. I originally started bringing in several pairs of…read moreChristian Louboutin shoes and have always paid premium prices for repairs. Until recently, I was happy with both the service and the results. Unfortunately, my most recent experience was disappointing. I dropped off a pair of slip-on sandals for a simple cleaning and sole repair. After about a month without any call, text, or email, I contacted the store to check on the status. After a lengthy search, I was told by the older woman who works there (who I believe may be the owner) the shoes had never been entered into their system when I dropped them off. She apologized and explained that the work had not yet been started. Mistakes happen, and I wasn't upset. However, another month passed before I learned the shoes were finally ready. By that point, I had missed several trips where I could have used them. And well as daily opportunities. What disappointed me most was the interaction when I picked them up. The older woman working there, who I again believe may be the owner, denied that the shoes had been forgotten and instead seemed to place the blame on me. This was surprising given that I had previously been told the shoes had never been entered into the system when I dropped them off. One of the younger male employees was kind, professional, and appeared more understanding throughout the interaction. Ultimately, I paid full price after waiting nearly two months for a relatively simple repair and then felt dismissed when I raised concerns. For the premium prices charged, I expected better communication and customer service. It was a truly unprofessional experience. Following this experience, friends recommended Shoe Lab on Doheny. I brought in a similar type of repair request I've brought into Pasquale before and had a completely different experience and timeline. Will, the owner, provided a clear timeline, fair pricing, excellent communication, and completed the work by the next day. I was even asked when I needed the shoes by and was given a beautiful gift bag to carry them home. (Photo attached) I don't mind paying premium prices when the service matches the cost. Unfortunately, after that experience at Pasquales, I'll be taking my business elsewhere. I wish I had known sooner what many people in the Beverly Hills, Miracle Mile, Mid-Wilshire, and surrounding community already seemed to know--that there are other premium shoe repair options nearby that provide faster turnaround times, better communication, and a more customer-focused experience. Notably, Pasquale's competitor Shoe Lab on Doheny that has ample parking in front of and behind the store aside from residential.

Great experience getting my old work boots re-soled. Victor has great customer service and only…read moretook a few days to return my boots. Total cost was $80 and it was only the sole no cleaning. I was very happy with his work. I left another pair of work boots to be re-soled by Victor .

My son played basketball for a small college in Ohio. He loved his team backpack. The zipper on…read moreone of the pockets broke. He asked if I could fix it for him. I couldn't so I took it to several luggage repair shops they wanted to charge me more money than the bag was worth to replace the zipper. I decided to just get the pocket sewn shut. I found, "The Sower Shoe And Bag Service" on Yelp. Went in and Victor told me he could sew the pocket shut and at a reasonable price. I paid the quoted price. He told me to come back in two days. When I went to pick it up, I was pleased at how detailed and professional the repair was. My son was so happy that he could still use the bag. If I ever need a repair on a bag, purse, or shoes, I'm going to come back to see Victor.

Great work - re soled a pair of red wing boots with Vibram outsole in less than a week.read more

Can't wait for the shop to reopen. It's hard to find a place with great service and quality work.read more