Went to Omega today for a beef gyro - been wanting one for a while and their sign says they have the best. Our waitress was nice, but she got our order very wrong. She fixed some of it, but the whole experience soured me, and we will not be returning. First of all, my sister wanted a chicken finger wrap - but instead of a (tortilla) wrap, she wanted it in a pita. She was told no substitutions. So she changed her order and got salmon eggs Benedict with grits. When her meal came, it had hash browns instead of grits. She told the waitress right away, and instead of leaving the plate so she could enjoy her warm entree, the waitress took the whole plate away and went back in the kitchen. By the time she returned with her plate with grits, the salmon eggs Benedict were cold and gelatinous. I ordered the beef and lamb gyro platter - which came with a small salad (emphasis on small), a few pita triangles, and was supposed to come with tzatziki sauce. My gyro came out as chicken (and I am not a fan of chicken). Even though I told her the chicken was not alright, she kinda twisted me to say I would eat it so she didn't have to make me wait. This was not what I was in the mood for. The gyro had a garlicky mayonnaise on it - not tzatziki sauce. So I asked our waitress if she could bring me some sauce. She brought out a tiny portion in a plastic cup and told me it was homemade. I have had tzatziki sauce before - and it is not mayonnaise based! This was awful - and it did nothing to help the horrid dryness of the chicken. Furthermore, she charged me $3.50 for it! I brought the receipt to the hostess, and told her I wasn't going to pay for it as it should have come with my meal. The waitress never mentioned she was going to charge me $3.50 for it. Also, I told the hostess that the waitress made the other mistakes (showing she got our orders wrong from the beginning - even though we spoke very clearly when we placed our orders). Instead of telling a manager, the hostess sent the waitress back out to tell me she can't/won't change the bill. I even told her that the tzatziki sauce was awful and it wasn't real - and she said the owner's mother makes a batch once a week and it was real. I have never had a mayonnaise based tzatziki sauce before. Anyway, the waitress said the owners make them charge for everything (even though it was supposed to be included on my gyro.). So I told her I was disappointed and I would not be returning. I left her an 18% tip (which is low for me), and I paid the $61.00 bill (I was treating my Mom and sister to lunch), and left the restaurant - never to return. I am a reasonable person - and I was calm and polite all the way through - but the restaurant's management apparently doesn't care if the patrons have an unpleasant experience. I won't be back - and I hope others can learn from our visit and skip this place next time they have a hunger. read more