Waited over 2 weeks for an appointment she no showed for and blamed on her broken automated system. Bad customer service and zero accountability. read more

I love K!!! She's the best groomer I've met by far! My Frenchie use to have so much anxiety about nail trims but literally after a visit with K it's like night and day ! K is so informative and you can just tell how much love and care goes into the session. I really appreciate your services and I look forward to the next visit read more

OMG Mobile Pet Spa & More - Pet Groomers Near Me - Wildomar, California

Worst pet grooming experience of my life. She failed to show up and then made lame excuses and finally shoved some small print she has an hour. Zero respect to us and our work schedule. I read the reviews. I will not allow this person near my fur babies. read more

Great servicess. Nails on cat we're done well. Charles shampoo a snow dry turned out good. Onlyp problem was read more

Could have probably chalked up her late arrival by nearly 2 hours, but groomer complained about our dog that she wasn't well taken care of (just got her a week ago -6 year old highly trained very pleasant Bernadoodle- not one Mat on her, very well cared for by prior owner actually- horrible job and was $165. The personality of this groomer was horrible, she complained for 10 min after grooming our all the things she had to do to the dog I'll post the before pic taken yesterday and the after today. You tell me that she was bad shape or that it is worth $165. Also my elderly mother was looking forward to at least a bow on her-nothing. This company definitely is not investing in returning customers. Should have picked up on the fact she was available the next day for the groom. Look at our girls face all chopped up. Thank god it grows back. read more

OMG Mobile Pet Spa & More - AFTER $165 - Pet Groomers Near Me - Wildomar, California

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This business is open even though Google has it noted as Closed. Everything starting with Kay the owner/groomer customer service is top notch. She has such a soothing peaceful manner that it calms my anxious fur guy. I HIGHLY recommend Kay and she has been mine and other family members groomer for years. We LOVE her and will not go to anyone else. If some unforseen life event happens to her or us she does what it takes to get us rescheduled within a reasonable time frame. Go with Kay/ OMG Mobike Pet Spa, you will be so glad you did. read more

My cotton dog. Bree loves her spa days. It's convenient for me to have a mobile groomer because my little girl does not like to ride cars. And I can't physically better myself. read more

I set two appointments for their mobile service. I waited for over two hours for them to arrive for the first appointment. I sent a message inquiring to why they did not arrive and two days later i was told that I was cancelled. I made that appt two days earlier and sent the $25 deposit they requested. According to a text I received the cancelation was made because according to their system I did not confirm. I set another appt at 8:00 for two days later and again I waited over two hours and have texted them and have not heard back from them to let me know why they did not honor the appt time. I sent them a second text asking for my $25 refund. It makes no sense to be so disrespectful of clients that are paying for their service. read more

These owners are first class amazing service! As a business owner myself I can appreciate quality over quantity. I can honestly say I've never had this great of an experience meeting another professional in my entire life! Onto the grooming for my Persian cat... Payman took a lot of time explaining the process, going over products, the van equipment, the music they play to calm the animals..., I was elated! When my kitty was done, for the first time in his grooming life, he didn't go and hide, he was out and about, almost like he met a new friend and there were no troubles at all. He even started eating his kibble shortly after Payman left . Once paying our bill, I practically begged to set up a follow up appointment in 8 weeks, plus we just had the greatest conversation about happenings in the world, but also how he felt my cat was treated by prior groomers. I am so thankful to have found these amazing people, I've been smiling all day due to the professionalism as well as kindness, which this world has certainly been lacking on. I don't quite understand all the negative reviews, our experience was nothing short of phenomenal! read more

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Thank you guys for keeping my Charlie handsome as ever. 2nd time going and I love how amazing job you guys do with my Charlie. read more

OMG Mobile Pet Spa & More - Charlie 2nd time and he is looking sharp. Thank you guys - Pet Groomers Near Me - Wildomar, California

I usually don't leave reviews but i made an appointment and they cancelled 30 mins before the appointment the first time for the generator breaking down so we understood, now the second time they couldn't get our dogs in till a week later so we agreed now today we are waiting all morning and some of the afternoon & no show or no courtesy call. This is ridiculous we tried being patient and the un professional business you guys are running is ridiculous some of us care about our kids (pets). I hope the best for you guys but get better customer service! Thanks. Chloe&lokie read more

I am giving this a one-star for many reasons. I took my pets there before thanksgiving and was very impressed with the customer service, grooming, and how they handled my pets. They seemed to be a professional business at the time. That was the first time I conducted business with them. Afterward, I set up a follow on appointment in which I confirmed my appointment. I received a follow on call asking if I could reschedule a mobile appointment due to renovations at their office. I said ok, and once again, on the day of the appointment, they asked if they could reschedule the time because the groomer was sick. I said that was fine. They did arrive at the rescheduled appointment but were late and only received a phone call 20 minutes prior. I needed some more work done on my pets, and they scheduled me for a follow-up appointment the following day. Once again, they called me 20 minutes prior and said we are sorry, but we double booked you and cannot make it at the scheduled time. They did not even offer a solution to the problem. I asked if they could come later that evening since they double booked me, and they said ok. The schedule was then moved to the evening. Twenty minutes before the time of the appointment, they gave me an excuse that their generator was not working and would not make it. They did not offer any rescheduling or express any regrets. I waited to see if they would offer a solution, and there was nothing but silence. I called a few days later and told them the situation, and they gave me a bunch of excuses and rescheduled me for 530 pm today, which I confirmed. Here it is 7 pm, and no phone call or text. Worst customer service ever. If I had the power to shut down their business, I would do it with no regret. It would do everyone justice for the wasted time they have caused their clients. A horrible company that gives nothing but excuses for its actions. Zero accountability. I should not have to call or bug them to see if they are coming or to reschedule due to their incompetence. Their lack of professionalism, character, integrity, and accountability as a business should not be tolerated. OMG Mobile Pet Spa & More... If I could leave zero stars, that's how I would rate you. I have many pets that need grooming, and you have lost out on thousands of dollars throughout the year from us. It's your loss, not mine. If someone could recommend an excellent pet grooming business, I would greatly appreciate it. read more

This place is highly disappointing and it is simply due to management. My boss and I began taking her dog here when it was Natalie's Rascals and absolutely loved it. Ever since the shop came under new ownership it has been one issue after the next. We had an appointment a couple months back and got a call from the owner that morning stating the appointment had to be pushed back because the keys had been stolen. She was the only one with a spare and lived an hour away but Beaus grooming that day would be comped. When we went to pick him up she was going to charge us full price. Eventually she decided to comp the grooming. This whole issue could have been avoided if she had given her assistant manager a key. Yesterday we had an appointment scheduled for Beau to be groomed again because we have never seen Beau have such a good relationship with his groomer. Juliet has done such a wonderful job with him these past 6 months and we didn't want one bad day to ruin this. However, when we showed up for our 9 am appointment the shop was dark and there a sign on the door stating they were closed until January 11th. No one from the shop had ever contacted us about this. The amount of unprofessionalism is ridiculous and has us looking for a new groomer for Beau. read more

Gave two stars because I loved the job they did on my dog. Even though it was very expensive, we were very happy to have found a mobile groomer who took good care of our Golden Retriever. Made another appointment but they never showed up on the day we had scheduled. Called them to see if they were coming and left a message. Never heard from them. Thought we were going to use this company for years to come, but apparently they don't want or need the business. read more

Great customer service, he was very gentle and patient with Rusty while he was being shaved and shampooed, highly recommend.. read more

OMG Mobile Pet Spa & More - Pet Groomers Near Me - Wildomar, California

Another great SPA day for our little girl Frankee. She gets so excited to go and is always happy and pretty. See you next time! #pomsky read more

OMG Mobile Pet Spa & More - Pet Groomers Near Me - Wildomar, California

So impressed with the level of expertise, reccomendations and overall care for our fur baby. Excellent customer service and pricing is fair and not embellished. read more

OMG Mobile Pet Spa & More - Our dog Faith - Pet Groomers Near Me - Wildomar, California

Hank and Joey are so pleased with their hair cuts and grooming experience! They feel so handsoOMG Mobile Pet Spa is the best. We are so thankful for the loving animal service and the hospitality! read more

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I took my two senior dogs to OMG mobile pet spa and more. I had anxiety since both dogs are seniors, one is totally blind and almost 17 years old. Once I got there I was more at ease. It was very clean, quiet and Kay was so helpful and knowledgeable about the type of services and products to use for each one of my babies. once I picked them up they were so calm, happy and smelled so good. My almost 17 year baby has had skin issues, Kay suggested a mudd bath...His rough coat shinned and was so soft to the touch...Both dogs were happy and clean ! That made me happy and grateful to have found this place. Will definitely be going there from now on. Hilda read more

Critical: Professionalism We have been going to OMG for a better part of a year. My 3 dogs have regular appts and they do a nice enough job with them. Our appts are always their first scheduled in the morning at 9:30am. I pride myself on promptness and arrive 10 mins prior. We have yet to have them open up on time. Always late to their own scheduled appts and we are rushed to get the pups in for their grooming. I usually have to call them to make sure they're on their way. We had another appt this morning for 9:30am. I waited 30 mins and no one showed up again! This time I did not call, I should not have to be their wake up call. Curious to see how they handled it this time. I did not get a call regarding their absence. Needless to say, we will no longer be using them for our dog grooming needs. If you own a business, open on time and be prompt! read more

PK did an excellent job with our Aussie. Explained everything in detail. He definitely knows how to work with an older rescue dog. Highly recommended read more

OMG Mobile Pet Spa & More - Pet Groomers Near Me - Wildomar, California

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I would not recommend this location. It was Natalie's and I guess it was supposed to be a very good environment. After hundreds of dollars of vet bills I would recommend that you go somewhere else. read more

I brought my dog in, he's not trained and tries to bite everyone. Kay was super patient and informative with us. She got him to calm down and do the service. Definitely going back. read more

OMG Mobile Pet Spa & More - Shave down fur, bathe, cut nails - Pet Groomers Near Me - Wildomar, California

I will say hands down best grooming and pet care we have had. The guy was so involved with the dog you can just tell he generally cares. We will be using you again. read more

I will not be bringing my dogs back... I'd rather take them to petco. I felt uncomfortable leaving them. But the acted scared when I dropped them off. They used to love the old business that was there, but the new vibe is totally off. read more

First time ever being with them and they were so good with my little chis, definitely a new regular with them read more

OMG Mobile Pet Spa & More - Pet Groomers Near Me - Wildomar, California

I have an older dog who can be a handful and when I brought him in to the shop to have his nails trimmed the spa made him feel at ease and they took such good care of him. I'm so happy we found you thank you so much for being so caring and gentle. read more

First grooming for my three dogs took over 6 hours when we were told it would be two hours. When we picked up our dogs they weren't even fully dry let alone fully groomed. The place was chaotic and disorganized. I figured they were new and having an off day so I scheduled another appointment for 6 weeks. I showed up with my dogs only to find the shop closed. No phone call. Nothing. Very unprofessional. read more

Under new management and I must say, my dog is much happier. He didn't want to leave and that is a first! Thank you to the amazing staff for taking great care of my 10 year old yorkiepoo. read more

This place is great with dogs and they groom cats as well they were really patient with my doggy and that's why I love this place my dog comes home happy all the time after her spa day read more

Had a great first experience with the ladies here. They really took care of my girl. Great prices and very friendly. I will be back frequently. read more

I do not recommend this place at all. If you do happen to make the mistake of going, make sure that you are very clear and get something stating the services that you are paying for. I dropped my dog off for a bath and teeth brushing. They asked if we wanted deshedding and I explained that we did it our previous visit and that we would pass. When my wife picked her up, she was charged for the deshedding and argued with my wife saying that I approved it. (I assure you that I didn't). $105 lesson learned. read more

What a wonderful experience my girl Holly had here at OMG Mobile Pet Spa. I was so grateful to find this warm, loving and kind Spa to bring my precious dog Holly to. Not only did they groom Holly amazing, they really cared about her wellbeing. I would encourage everyone to experience this themselves. Our pets are so very important to us. read more

OMG is fantastic. Both my wife and I love the service. They do a great job caring for our dog as well.

I was very disappointed with what I thought might be a handy neighborhood dog groomer. Besides costing about double the price of what you would be charged at Petsmart they were unwilling to work with us. Hard to get a hold of and offered an "express" service for my dog that added on even more $$$s. We finally went back to Petsmart and had a far more positive experience. read more

Took my husky to the groomer and they took 4:30 hours was looking for something to take regularly but might have to go somewhere else, the person who cleaned him was supper sweet but very understaff! read more

It's now called OMG grooming. They shaved all 3 of my long haired cats. They were very matted. I can't brush them anymore because of torn ligaments in both shoulders. They did an amazing job. Really caring people. They also have a mobile service. Very very happy with them!! read more

I've been searching for a groomer for my cats who is super good with them. My search is over! I found my cat whisperer! I peeked in to see how my cats were doing and she was working on my youngest. my cat was just laying there letting her cut her nails and hair. I was in shock. She plays soothing music for them and is the best! Highly recommend read more

Found a place that would take my big boy! I dropped off a stinky boy and picked up a handsome boy who smelled wonderful! Ordered the de-shedding.... Think my boy lost 10lbs in hair! They are amazing and kind! Totally recommend this place!! Definitely going back!! read more

I have given this place quite a few tries to get it right but they just can't seem to get their act together. My dog is never done how I request and I get lots of apologies from the owner and offers to fix the problem the following week but at some point you just have to get it right. I'm not asking for much, just shave the dog but it's been twice now and she can't even do that. I will not be back. read more