Last weekend after searching on YELP for various audio video installers in the north east Dallas area, I contacted three installers and ended up choosing Honest Install of Richardson, TX. When talking to John, I could tell he was very knowledgeable about Audio/Video installs. He suggested I go with a Sonos Port to allow streaming over the internet, but noted that it was backordered months. I also decided to hold off on two other items he recommended until I could have his crew review my media room setup and verify whether there was other equipment that I needed. By the end of the day on Monday, I had approved an estimate for installation of whole home speakers and a media room setup and received a scheduled install start time of between 9-10am on Thursday. On Thursday, the install crew arrived in the scheduled time window and worked professionally to get the installation completed. They also suggested a couple of other items. John and I talked later in the day on Thursday and mentioned that the crew could install the additional items (other than the Sonos Port) on Friday. I agreed. When the crew arrived on Friday, I was happily suprises that they had a Sonos Port. Long story short, they installed the equipment and took time to show my wife (who is technically challenged) how to get the streaming working on her phone and complete the full setup. Awesome work and customer service. I highly recommend John's team at Honest Install for all of your audio/visual needs. Of note: John is a busy guy. He mentioned up front that the best way to reach him is on his phone as he is often traveling for work. read more

These guys were fantastic. Submitted a request online after a different company ghosted me. I got a call the next day, was given a ballpark estimate + told I could text photos for a more definitive estimate. Did just that and received a very fair offer to replace two ceiling speakers with a new pair I had received as a gift (most other companies refused to work with me because I didn't buy the speakers from them). Guys showed up on time as promised and were out of here in an hour or so. They cleaned up and, most importantly, were very courteous (even wearing masks due to COVID which I appreciated). I have a couple of other projects I need to get to later on down thand I'll call these guys up again without hesitation! read more

Honest Install - Two new in ceiling speakers replacing older hanging speakers. No damage to fix and no need to repaint the entire ceiling. - Home Theatre Installation Near Me - Richardson, Texas

I had to get a cable wired to connect an updated TV as I prepare to "cut the cord". The two guys they sent out were wonderful & quick. I will be using them again in the future for further updating! Reasonably priced and good experience. read more

I have left 3 messages and sent an email request for a quote over the past week, and CRICKETS!!! No one has bothered to call back or email. Their lost! read more

I wanted my LCD tv mounted up on my fireplace but had no idea who to look for or what. I didn't want to do Geek Squad b/c I would much rather give my business to a local company. I did a sort of random search within my zipcode and I found Honest Install's website. After looking at their website and seeing what they had to offer, I gave them a call to see if they were the ones for me. Chris answered the phone and was very very helpful and thorough. I was very pleased with our exchange. After he asked all of the questions that he needed to determine a price quote, I decided based on our conversation that I wanted them to do the job. I felt that they really did know what they were doing and would provide the quality level of service that I needed. One of the things that really impressed me was the fact that they offer non-business hour install times. He offered a 630p-730p window for install to fit a normal work schedule. Since I don't work a normal work schedule, I asked if there was anything earlier since I was available. He was able to accommodate that request. 2 installers (I can't remember their names right now) came over in the window given to me. Both men were VERY polite and professional. The main installer made sure to ask me questions about placement of the tv, placement of the wires, etc. I was very appreciative of the information he gave me. He made sure I knew exactly what was going on throughout the whole process as they were doing everything. They made sure to confirm all my choices to be what I wanted and they did an OUTSTANDING job. No detail was left alone. My furniture was strewn about because I hadn't moved everything to where I wanted it . The installers made sure to ask me if the tv placement was what I wanted in relation to where I had my furniture laying around. The little, yet important things made me happy :) They took care of every detail: cables looks fantastic, cleaned up the connections I had already, and cleaned up any mess/garbage that they had made in the process. Everything looks fantastic and I couldn't be happier. And they were both very friendly to boot. The price for the service ended up being $150 less than what was quoted to me over the phone and that made me VERY happy. I will happily recommend Honest Install to anyone I know that needs to have this type of service provided in their home. read more

I have used Honest Install in the past for several projects. Installed outdoor TVs and audio system around my pool. Last summer my TVs weren't working which ended up being bad hdmi cable that was run. After 6-8 attempts back and forth the issue seemed to be fixed. I was patient and loyal to them during this process. However, I reached back out to them after surround speakers stopped working to get them to come fix it and I called John and left several messages along with emails and texts only to get ignored. I could tell Mike the service manager was frustrated last year over the repeat attempts to fix my issues, but this wasn't my fault and I certainly was nice and patient with them through the process. Towards the end Mike started telling me they were moving to commercial and were no longer doing residential. I believe I was lied to as their website still advertises residential service. Either way, to completely ignore a former loyal customer who has spent over $15k is unprofessional to say the least. It would have been helpful to at least hear back from them even if they didn't want the job. Truth is that the work is still warrantied, but apparently they don't even want to stand behind their work so here I am party coming up yet nobody last minute to get these issues resolved. It would have taken them less than a day to fix these issues and that's certainly the right thing to do if you care about your business and the needs of your customers. All this to say, I used to feel they were a great honorable company, but no longer. I would avoid doing business with them as apparently they don't care about your business enough to support their own work. To not even get a call back was a slap on the face! Now I have nobody to fix my issues prior to my party on last notice. read more

Straightforward service and installation. They even came earlier than scheduled and's quickly finished the work

Highly recommend these guys if you want a great team to set up your media equipment. We recently purchased a house with a media room but I didn't get a good vibe when visiting Starpower, nor did trust myself enough to try and figure it all out on my own so I called Honest Install after seeing their high ratings on yelp. John came out and took a look at what was already in the room, wiring in the attic, etc. and then we talked over what we wanted for a final setup. He sent a detailed quote a couple days later; we discussed a few options via email over the next week or so before deciding to schedule the install. The install team came out a few days later and got to work -- while making sure each step of the way that they were setting things up exactly how I wanted. There were a few things that were not exactly as expected (some wiring was different than they had planned) but they had all the supplies needed to run different wiring and not hold up the process. When everything was installed, the installer made sure he answered any questions I might have, saying he'd stay as long as he needed. I didn't have more than a couple questions but I thought it was nice he was willing to go over any concerns I may have had. I'm not sure I'll have another job like this since the media room is complete but if I do, I'd definitely call them again. read more

I use Yelp for a lot of things because of their reviews, and that's how I found out about Honest Install. I have used them twice to mount TVs and get a universal remote. They offered the best pricing out of all the local quotes I received, and they also got back to me quickly with my emails/questions. Both times I was pleased with the technicians that came out. Professional and friendly. They even helped me out with some wiring, which I wasn't paying them for. They really are "honest" which is hard to come by with businesses these days. Any other home theater issues I have in the future, I'm going to call these guys first. read more

I have nothing short of Fantastic to say about these guys and the work they did on my pre-wired media and family rooms. Chris Manouel had managed to find the perfect blend of folks for my install who were very knowledgeable in what they were doing. Was truly impressed not just by the talent these guys displayed, but the amount of dedication they showed on the job. They worked for 11+ hrs straight the first day tirelessly while managing to see through walls to find wires with missing face plates, battling the questions and quick favors I threw at them, most importantly keeping that smile on their faces no matter how late it was in the day without EVER showing a hint of rush/hurry on their part and still managing to show up promptly the next day to finish what they started. Shout out to installers Dru and Chris - guys you were truly amazing at what you did here. The new black diamond screen is amazing and have several compliments already for it and the whole setup (Thumbs up for Martin Logan too !!). If this review sounds too good to be true, so is finding a group of qualified, dedicated and customer friendly folks like these guys. Kudos to all of you. Very pleased with the work you did for us. Excellent service at affordable cost. read more

Honest Install and their team were gracious and kind, and came by and did a fantastic and top notch A/V install with surround sound and electrical work that looks amazing. They were courteous, professional, and got the job done right. If you're looking for A/V installation, Honest Install is the #1 choice. Thank you so much. read more

I GIVE UP!!! After 2 attempts to schedule a consultation, I never received a phone call back. Looking to buy 5 tv and setup for a media room. Possibly even a HA system. Unprofessional in how they handle phone calls( or is it unorganized). Would have love to have given them a chance. read more

Time consuming install with no efficiency. Coordination of individuals was disrespectful to my time. Lacked knowledge compared to others. All of the above are true, but their unethical and deceitful billing practices are the catalyst for this review. The name of the company should have raised the red flag. When someone thinks its necessary to let you know they are "honest", you can bet, like in my experience, they are most likely not. read more

ATT Uverse came to my home to install a new DVR controller for my cable. The installer disconnected my Bose system, told me it was broken and hooked the DVR directly to my TV. I had no surround sound, music, Pandora or anything. I called Honest Install. They came on short notice and had it back up and running on all zones in less than an hour. They also reconfigured the system from how the original Bose Installer had it installed and it works now with just one remote as opposed to multiple. Jerry and Chandler were GREAT! My bill was half of what I expected to pay. read more

They asked for 500+ to install my TV at my new apartment I have the full equipment and everything. Honest? I don't think so!

I had Honest Install come out for a job I didn't feel comfortable doing myself...it's a new home and I wanted it done right. I called around to get quotes from most of the install companies and this was by far the best. After talking to them on the phone and reading other reviews on here, I felt confident in my choice. They sent two guys out to the job (running a 50 ft HDMI line from the back of the room to the front, via a hard to access area in the attic for a projector in my media room) and was done in about an hour. On top of that, they also pulled the pre-wired cable for my surrounds while they were there, saving me even more time and effort. They also saved me future headaches with a projector mount that was much better than the one I was planning to use and installed theirs while there, all in the hour time frame! I usually don't write reviews, only for the above-and-beyond or the utterly awful...but these guys were awesome. A few months after they came out, the connector for the HDMI cable that was installed (heavy duty, 50 ft) broke. I called them to see if there was anything they could do and they sent another two guys back out and replaced it with a brand new cable AND put a 3 ft extender piece on it to prevent this from happening again! I can't speak to how much they would charge for a bigger project, but for this job and what the other companies were going to charge--I couldn't have asked for anything better! Thank you!! read more

Dru and Dave were awesome! They arrived right on time, listened carefully as I explained the details of how I wanted my TV and sound bar mounted, and went right to work. A couple of times they stopped to ask my preference on small details, which I really appreciated. When they finished, they made sure I was happy with the work, and cleaned up very well after themselves. They were extremely professional and I'm very happy I called these guys! read more

Pricing was upfront and honest, although a little steep to mount a tv. I did this part myself to save money. Would have been given a fairly quick response on a quote, but the email was sent to the incorrect address. I had to call hours later to follow up on the lack of response to find this out, which can be a little irritating. I would have preferred an in person quote from Bob to really assess my needs rather than guessing and felt the sales portion fell flat again here. Fares and Chris did a great job on the install. It looks and operates great. I would definitely recommend and would use again. If you are doing anything on magnitude, ask them to come out in person beforehand. The install team deserves a 5 but the sales team needs a little bit of work and brought the overall review down to a 4. read more

After getting the runaround from some of the other places advertising on the radio, I found Honest Install online. My installation (mounting a flat-screen on the brick fireplace) couldn't have gone any better. The techs were great guys, and I couldn't believe that they didn't make a mess at all (hard to achieve when drilling into masonry). Their drywall work (running wires through the wall) was actually better than the last drywall guy I hired! Great experience for me. Our next project is coming up soon & I'll be calling them first. 5/5 read more

We are probably the last people in America who have never had a TV installed on the wall, so we didn't really know where to begin. YELP to the rescue!!! We wanted 2 TVs installed and 2 rooms wired for surround sound. We liked that Honest Install could also do the Electrical work behind the TVs. These guys showed up on for our estimate and explained things very well. We were able to schedule the install the following week. The 2 installers showed up, did a very thorough and professional job, and left our home as clean as when they arrived. We will absolutely recommend them to our friends. read more

Great,fast professional service at a very fair price. Good people.

Highly recommended. I worked with Chris on the phone and initially he had to reschedule my appointment as they had an install run longer earlier in the day. I was going out of town so he accommodated and fit me in the next evening. Even though it was 10pm at night, they still showed up to install my surround speakers. They sent 3 guys that were all extremely professional. They did an awesome job and worked quickly. They cleaned up well after themselves too. The price was pretty good, especially given the after hours service. read more

GREAT experience with Chris and Max from Honest Install.. very professional and took a very tricky job and made it work! Highly recommended!! Thank you!! read more

I have used Honest Install a few times at my house and they have been nothing but professional, fast and knowledgeable. The first time I hired them was to install Home Theater equipment (including projector, projector screen, speaker runs, cable management, etc.) in 2012 (I thought I left a review for them then, but must have been on a different site). I have also had them out for CAT6 runs to other rooms in the house, and they have always come out and done a great job quickly within the quote provided. Give them a chance if you're looking for any HT work! read more

Professional. That's the first thing that jumps out in my mind about Honest Install. My appointment window was from 9-11 that morning. They arrived at 9:10 and the job was done by 11:30. I loved how courteous they were in treating my home as if it were their own. Measure twice, ha! They measured 3 times in some instances to make sure the final product would both look and function exceptionally. They even patched a hole I had from a prior nail I had that was just over where they hung the TV. They did a great job of cleaning up, leaving my home in the same shape as they found it. I think they actually left it better, since my TV and new sound system has my wife and I feeling like we are in a movie theater. I'd use them again for any future AV work I needed done and will not hesitate to refer them to anyone who needs this sort of service in the future. read more

The guys from Honest Install did a phenomenal job with our house. With the assistance of Honest, we have a TV moved above the fireplace, speakers relocated in the ceiling, and a projector installed upstairs. From the consultation helping me pick out the equipment, to the installation, the experience was a hit. Well recommended and will be my go to for future projects. read more

Use this company for top rate customer service. Upon initial install there was an issue that required my MAC moniter be taken to their shop. The called later that evening to let me know it was resolved and would it be possible for them to return to finish the job. WHY CERTAINLY! All were very polite and informative, even to our dog! They will be my vendor of choice for my next project and who I recommend to anyone looking. read more

I corresponded with them by email and phone. I needed to get a new set of wires run from my theater closet to my new TV on the other side of the room. I corresponded with them on a Saturday when my TV arrived, and they were able to get to me on Monday at a time that worked for my schedule. The team that arrived was friendly, courteous, and on time. They asked me enough questions to make sure they were clear on what I wanted. I added a few small wrinkles to the installation which required that they go get some more parts, which happened quickly without delay. The new wires were run, and jacks were installed and terminated in the wall. All of the dust was cleaned up. I was very happy with the quality of work, and the professionalism of the team. I would work with them again without hesitation. read more

We were so impressed with Honest Install! Tom and Chris were pleasant, friendly, and incredibly knowledgeable. We were guided through the process of buying and installing a receiver and a remote speakers with ease. I would highly recommend them for any technical project. Laura Hill Coppell, Tx. read more

It was a pleasant experience from beginning I made the call. Fares & Dru are professional and with good manners. They were not only complete what I asked, also provided solutions to make my living room looks neat. The cost was very reasonable, they are NOT like some greedy contractors. I will recommend them to every one I know. read more

Excellent work, very professional, on time, and clean install of a TV mounted on a stone fireplace. Would use again and highly recommend. Chris and Eddie were great. read more

These folks are rare. What professionals -- courteous and honest. We wanted a TV for our patio area so that would entail cable and other things that were over our head and expertise. Called them after I searched the internet and Craigslist. I liked the reviews I read so gave them a call. Chris was our first contact. We had to do a reschedule and he was more than happy to work with us and meet on a Saturday. He was prompt and professional in his introduction upon arriving. Honest Install was able to do our job the same day. Darrel and Fares were our technicians. They additionally helped us solve our problem of getting a wall mount for the patio TV and put that up for us also. . That was above and beyond in my book. In two hours we were up and runnig to perfection. They guarantee their work. This is a case of local folks trying to get established in a challenged economy. I think it is important to support the small local businessmen and women who do excellent work and as they say HONEST work at very resonable pricing. I would highly recommend Honest Install and would not hesitate to refer them to family and friends. read more

Contacted Honest Install for a quote on my new home construction after a friend recommended them. Chris and Alex met me at a local coffee shop and spent a great deal of time figuring out all my needs. Their quote was well below that of others I received. They worked with my builder to come in and do the prewiring. They got it done in 2 days as promised, and did a very clean and professional job - even our builder was impressed at the quality. Would highly recommend them read more

Used these guys to make a number of cable runs in attic and crawl spaces - additions of wifi access points, etc. in our case, Fares and Eric. They do good work and know lots of tricks for solving topology challenges - and they have the tools to do it right. read more

These guys were great. They were prompt professional and did what they said they were going to do and for the price that they committed to. Great customer service. read more

Honest Install recently installed anew 4K curve TV above the fireplace in our home. What most impressed me was not the install itself, which was done perfectly, but HI's responsiveness to my needs and concerns. There were some challenges pairing the 4K accessories with all my devices (BlueRay, DirecTV, iPad, etc.) and HI never dropped me following the installation as many installers would have, having done their part. HI technicians returned to my home 3 times over multiple days and communicated directly with other providers to get everything paired completely to my satisfaction. Well done HI! read more

Had these guys hook up a BluRay player and a camera station to an existing media wire nightmare. Daryl and Farez figured it out and got it all working. I had also asked for them to give me an overview of the hookups of my entire system, which they did. So now I'm able to understand it better and add small things myself or make little changes. read more

Found this company on Yelp a month ago. Called and got the first appointment opening which was this morning. Fantastic service! Dru and James showed up on time and gave me a very honest estimate of cost for what I was expecting. Finally have everything in my old two story house connected. They even made sure the connections that they didn't do were working before they left. I would love if every service company was run this well. Will highly recommend to my neighbors and anyone else who needs their services. read more

We have hired Honest Install four times. They are amazing! Mickey is the best!! He is so knowledgeable about home electronics. Eric was with him for our recent install. Both are so professional. They go beyond what is required to satisfy the customer. Request them and you will not be disappointed. read more

I had a great experience with Honest Install. Fares Garcia was our technician. He arrived on time and was timely in my home. He was very professional and had great advice for using our subwoofer wirelessly vs moving the outlet from an exterior wall (which would have been very costly). I appreciated his honesty and care of my home. I will call again in the future. read more