Smog was fast!! And Mark was the best! Great place to take your vehicle in for a quick smog. Highly…read morerecommend

I recently had a great experience with Action Auto and wanted to share…read more My Honda CR-Z driver-side door handle mechanism stopped working (apparently a common issue with these cars). I had already purchased an OEM replacement handle from an authorized Honda parts dealer, and initially planned to have the dealership install it. However, the dealership quoted me a very high labor cost and required me to leave my car overnight due to their busy schedule. After doing some research, I found Action Auto in Cypress and spoke with Mark. From the very first phone call, Mark was friendly, professional, and transparent. Best of all, his quote was about half the price of what the dealership wanted to charge. The convenience was a huge bonus. They told me I could bring my car in anytime between 8am-5pm (and even Sundays 8am-3pm). I dropped off my car at 8:30am, and it was ready by lunchtime the same day. On top of that, they even offered a complimentary shuttle ride home--something the dealership no longer provides. The entire experience was smooth and stress-free. Mark's customer service was outstanding both over the phone and in person. The shop itself was clean and well-organized, and I noticed several repeat customers while I was there, which says a lot about their reputation. Most importantly, my door handle works perfectly now--just like when I first bought the car. I'll definitely be coming back to Action Auto for future repairs. Thank you, Mark, for making this such an easy and positive experience!

As a woman it is so sad how difficult it is to find honest reliable mechanics...after seeing their…read morereviews I was reassured that my car and I would be taken care of and sure enough these guys did NOT disappoint. I am forever thankful for their emergency timelines and their overall customer service experience is phenomenal. I pray I am able to find another shop like this in Georgia that I can count on to repair my vehicles for years to come. Thank you guys for making this such a pleasant experience. My car is perfect. Side note: I was told I had to take my car to Pepboys so they could honor the radiator warranty...smh guys I hate it lol I'm mad I even have to revert back to a place that treated me as if I was impeding their day...and they're supposed to be clocked in oh well. So glad I found ACA and will probably get my radiator replaced by them in the future. Thank you to the entire team ACA!

The guys and girls at ACA Automotive are just Exquisite in terms of their customer service their…read moreknowledge and the transparency. I've gone their time and time again and time and time again I've been completely, and utterly satisfied. Received enthusiastically and sent my Merry way just as enthusiastically. One thing you can't count on at ACA Automotive is efficiency honesty and great customer service

Can't say enough good things about Cypress Auto. They are always so friendly and always take care…read moreof the problem no matter what it is. Literally bring your car here for whatever your need is and save yourselves the hassle and headaches that other places cause. This team has help me so much since I've started bringing my car here for maintenance. They have fixed my engine for various issues, fixed tire issues and given me peace of mind every single time. The work is highly quality and never rushed. You and your car are not just another ticket to them, unlike other business. Highly recommend Cypress Auto!!!

This review is well earned by the sales rep Brian at the front desk. Calling Brian's customer…read moreservice one star is generous, to say the least. I came in today to get a quote for a check engine light related to an O2 sensor. Before coming in, I had already priced the part so I could confirm exactly what was needed. Prior to agreeing to the $200 diagnostic, I asked Brian whether any of that fee would be credited toward the repair if I moved forward. He told me that **half** would be credited, meaning $100, which I felt was fair. Based on that, I expected something close to the following: * Diagnostic: $200 ($100 credited) * Labor: $200 (install time is .9 hrs + 1 hr diagnostic) * O2 Sensor: $179 (the same OEM part costs $59.98 at any auto parts store) Brian then quoted me **$579 total**. When I asked about the previously mentioned diagnostic credit, he declined to honor it. I also asked if I could bring in my own part. That's when things really went downhill--and honestly, I wouldn't have posted this review if it weren't for what he said next. In a very belittling tone, Brian responded, *"Do you bring your own lunch to a restaurant?"* He then continued by saying the building costs $10K a month and that they're expensive because they can be. That may be true, but I'll never know--because I would never, under any circumstances, do business with someone who treats customers that way. Thanks for all your "help," Brian.

Matt's has been my go-to mechanic for 13 years & counting. Multiple vehicles. All the family…read morevehicles. Never an issue, always truly looking out for the customers' best interest. The last honest mechanic...

I finally found someone who is actually honest and doesn't try to sell me on " if it's not this it…read morecould be that " I Live in Central California and I needed someone to fix my granddaughter's car when I couldn't make it out there she lives in Lakewood and after testing out other mechanics I found him to be very honest in his diagnosis to the problem. I will be using him a lot more and not worrying if he will try to sell my granddaughter extras. Thanks Matt

Amazing service! The team was friendly, honest, and efficient. They took great care of my car and…read morekept me updated throughout the process. Highly recommend to anyone looking for a trustworthy auto shop! Excellent service

Be careful with this mechanic shop they will tell you all kinds of problems of your car with out a…read moreproper diagnostic Just look for a different mechanic that doesn't steal from you

I had a great experience with Toy Shop of CypressI brought in my Lexus and they did an excellent…read morejob from start to finish. They were professional, honest, and took the time to clearly explain the issue and what needed to be done. The work was completed efficiently, It's hard to find a shop that combines quality workmanship with great customer service, but they really delivered on both. I truly appreciate the care and attention they put into my vehicle. I would absolutely recommend them and will be returning for any future repairs.

I had a great experience here. They specialize in Toyotas and it definitely shows; the quality of…read morework is excellent and they're very knowledgeable. Most importantly, they're honest and transparent about what needs to be done. The only downside is pricing; it's on the higher end, similar to dealership costs. That said, you're paying for quality and expertise. I'd recommend them if you want the job done right. I had a 2015 Toyota Prius that I took to have repaired due to loud turbulence noise in the main cabin. Similar to an airplane. Their diagnosis: both of the front wheel bearings needed replacement. Cost 1800$ Great work, trustworthy personnel, expensive

They are not the same anymore. The owner retired or retiring soon and the fees went up sky high…read more Never will be the same and I've know Posa for over 22 years. Maybe I'm spoiled with him cause he always gave me great service.

Posa is a straight shooter and every time I bring a car in (second vehicle I come here for) I've…read morealways been given what's necessary and no add-on bills (a la Action Auto). Very good shop with good people. Raul took care of me today. Helped me figure out what was wrong with my steering, helped figure it out and got me going (need new tires old ones had inner tubes that went out). Sure enough new tires took care of it. If you want honest, lack of the sales-y maneuvering you see at some of these local shops come see Posa or Raul. I know every time I do I'm happy I did.

Been coming here mainly for oil changes and experience has been good so far. The garage is super…read moreclean and getting an appointment has been a breeze. It's just one person working here, which is the owner. I like that the owner is ok with me bringing my own oil and filter for oil changes because some places won't let me. Price isn't the lowest but quite comparable to most places.

I think se found a reliable honest mechanic! Pricing is reasonable and done in timely manner. He…read moredoesn't try to sell us on anything extra. Only suggestion is that you have to voice your concerns to ask to get things checked otherwise, it could either means everything is fine or just haven't been looked upon.