I was having issues with heating for my spa and called On Point for help. Jon was amazing! He came out, educated me about my pool equipment since I have no clue how it all works, and was able to show me how to get my spa to work. He spent time to make sure I was comfortable with what he showed me and gave me tips to maintain the equipment in the future. This is now my go to pool company for future issues and maintenance! Thanks Jon! read more

John from On point Pools is great! They are professional, helpful, do good work and they've been servicing our pool for 2 years or more! I would recommend them for a pool service! read more

Left an inferior pool service for these guys, and I have never been happier. Pool is in great shape, and the company is communicative. They even do repairs. Love these guys! read more

On Point has been servicing our pool weekly for the past four years. Jon and his team are truly "on point" in providing excellent care to our salt water pool. Highly recommend! read more

Jon and his crew have been servicing our pool for years. Always communicated repairs that needed to be done and corrected them quickly. I don't have enough good things to say about On Point. We have been very satisfied with their service. read more

I recently cancelled my service with On Point Pools after 2 years of using them. Jon replaced my pump and upgraded my board, and after that, my pool lights no longer worked. My assistant notified Jon of the problem and it not was never fully addressed or fixed. I called him and left messages asking for a call back. I also texted him asking for a return phone call, I never heard from him. I consulted other pool companies for help and had it fixed. Jon's failure to fix this problem resulted in an invoice for $2,200, which he is responsible. He ignored his responsibility. Communication is important in any relationship, especially in business. read more

Friendly Knowledgeable Timely Priced right read more

Jonathan responded to my voicemail and although they don't build pools, he answered my many questions about what to do if we wanted to purchase a home with a pool- inspections and so forth, about maintenance and the cost of building a pool if we bought a house without a pool. He was super helpful and informative. Thank you Jonathan! read more

This company provides excellent customer service. The owner goes above and beyond in taking car of our pool. I don't have to worry about my pool at all which is great. On Point Pools is the best. read more

This company has become increasingly unreliable. We used this company for 2 years hoping that the service would improve. Sadly it became increasingly unstable. Instead of fixing problems they caused, they became very defensive and made excuses. When the elderly, disabled homeowner sat at a table outside, technician did not want the homeowner to watch as he worked. Found it intimidating. Their work is inconsistent and they failed to complete the services as originally agreed upon. read more

I love On Point Pools! Jon and his brother are so very attentive and answer calls or texts with extremely fast care and concern. We've had a couple emergency situations with our pool and they immediately and thoroughly took care of our issues. Their prices are unparalleled and they have consistently gone above and beyond for us. If I could rate them higher I would. I want to thank them and shout their awesome customer service and pool services out for all to hear! If they have openings to accept your business, I'd beg for these guys if I were you, or any of my friends or neighbors, this company is who I highly recommend. Get their services while you can, because it's only a matter of time before they will not be accepting new clients-in my opinion-that's how great they are! Thanks Jon and your brother and everyone at On Point Pools! You rock! We appreciate you! Roxy read more

Me and my man are so happy with our pool! My son will be inviting all his friends over the new home once we fully move in. The last owner did not take care of the pool for a while and it kept getting worse during the purchasing process! I never owned a pool in my life so I wasn't trying to figure it out by myself. I contacted at least 12 pool companies and Jon was affordable, responds quickly, and has a dope beard that reminds me of a bunch of my biker buddies I use to ride with. Helped the company had great reviews too! We are not disappoint and glad I found someone to trust with our home. Definitely recommend Jon at On Point Pools to service anyone's pools! read more

On Point Pools - Getting ready for labor day! - Pool Cleaners Near Me - Rancho Cordova, California

My grandma has been struggling to find a good pool service to maintain her pool. At first on point was really good then things started happening. Her pool sweep needed fixing a basket went missing and needed replacing. The spa wasn't getting cleaned. They stopped coming every week which she pays a high rate every month for the service. Every time she calls she does NOT get a call back. I went out and spoke with the brother and that day the pool was immaculate but then we got an invoice and they way over charged her for a pool sweep vac bag that I found 2 for $15.99 and they charged $48 for one which they ruined by not emptying every week and not enough chemicals now there is an algae problem and me and my daughter can not swim on these hot days and they are still overcharging her. Do NOT recommend at all and wish they would make this right and wash the invoice or refund her some money we've never had an algae problem and quite frankly they are taking advantage of elderly . Now the new over priced bag is ruined with note algae we need help and these people are not doing the job they are over paid for...once I called them they called her right away and are trying to say they came and did not come out because I was here and the job was not complete the algae is worsening and saying my review is premature if it is the pool would be clean a new bag should be replaced for free and the $48 refunded read more

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I rarely write reviews... but I absolutely have to with this one! They are exceptionally knowledgeable, friendly and helpful. Absolutely professional. We need more service professionals like this. Highly recommend. Thank you so much for your time, advice and assistance. read more

This pool company is the platinum of all pool companies by far! Jon and his pool crew are extremely knowledgeable and follow through. They're personable & respectful at all times. I've had to go through a few cleaning services even though I have a brand new build because the builders (Sac Pool's Pros) did such a terrible and incomplete build. They really left me with a lot to clean up in my yard, brand new $352 filters needing to be replaced within one month of going in from NOT know how to do a proper pool start up, basic pool draining not fully piped, spa Piped wrongly to pool and backwards program so that it drains instead of bubbles when turned on. ALL these problems are being tackled with the utmost professionalism, ONE BY ONE, from On Point Pools. They live up to their name and their prices are absolutely fantastic! read more

1- not honest people 2- cancel service without any notice 3-got his monthly check in advance and cancel the service . 4- push to do unnecessary work. 5- every time use differen new employee(no experience) 6- always raise the price without any notice 7- never unswer phone and do not replay your call back I do not recommend this company to anyone read more

Outstanding and timely service. Pool filter and sweep motor went out within a couple of days of each other. Attempted to get a quote from my pool service and crickets... Hit up Facebook and asked for referrals. Got 4 referrals from trusted freinds. John was extremely timely and had the best quote and Warranty. I highly recommend them! read more

We were new to the pool world as we just had one installed. Searched for a pool guy to help us out. I contacted Jon on June 3, 2019 and he made time in his schedule to stop by that day. Being a new pool owner, I had and still have a lot of questions. Jon never makes me feel as though I'm using up all his time, which I'm sure I am. He is very kind, helpful and knowledgeable! I would recommend him 100% to anyone! read more

We've been maintaining our pool for almost 6 years and doing OK until this summer. No matter how hard I tried, I couldn't seem to get rid of the algae buildup on the walls. We thought we would have to drain the pool and have a chlorine wash, a rather costly procedure. After finding On Point Pools here on Yelp, I called and left a message for help. Jon, the owner, called me back right away and said the problem we were having could be a chemical balance issue. He came out that afternoon, checked the chemicals, (ones that I have not been aware I needed to keep track of) and found the problem. No pool drain necessary. Yeah!! I learned so much from Jon in the time he was here that now I feel confident in maintaining our pool in the future. Of course, Jon is always a text away to answer any questions and help if necessary. We highly recommend Jon and his family team at On Point Pools! read more

After literally reviewing all of the available pool companies in our area, I happily chose to go with On Point Pools. I am not one to typically leave reviews, but when I feel a company is outstanding, I think it is warranted. 2 brother team... nice, polite, professional, Answers the PHONE! Responds to my texts in a prompt manner! Unlike any other pool company I tried, these guys were perfect! Prices were fair, definitely not overpriced! And so far the service has been exceptional! So thank you On Point Pools! Now I don't have to worry! I know that my pool and spa are in good hands! read more

Great service and communication from Jon. Would definitely recommend for your pool and accessories.

Jon, from On Point Pools, ROCKS. He is very reliable, honest, does a fantastic job at a very reasonable price. Even has done things for me outside of what my services covers. Just saw it needed to be done and just did it for me. I'd definitely recommend his service if your looking for a new company or just got a new pool. read more

Started using On Point Pools weekly service a few months ago and very impressed! Pool looks crystal clear and it is one less thing I have to worry about. John is extremely responsive when I have any questions and goes the extra mile to ensure that he takes care of his clients. I highly recommend On Point Pools if you have a pool and need weekly service. read more

Jon with On Point Pools seems to have a passion about pool maintenance. I needed a skilled pool technician to help fix a problem with my aging pump and filter system. My wife found Jon and he was great. I have a high level of respect for people who love what they do and set high standards for themselves. Jon does this with pool care. You feel better paying for a professional if they actually can do more and know more than you. Jon definitely fits that description. All the work that was done at my home was done with great care and quality. I had followup questions about the final project and he came back to the house just to make sure I understood the changes. I will call him back the next time I have a problem. read more

I found On Point Pools here on yelp and based on all of the positive reviews I decided to see if they could help. I had just returned from a 2 week overseas vacation to find that my pool looked more like something out of a horror movie than anything else. I took a water sample into my local leslie's pool store and followed their instructions to the letter. Well, 12lbs of shock, 4lbs of "green to clear" and non stop filtering later no change. I decided it was time to bring in a professional, and Jon was exactly that. Showed up when he said he would, did what he said he was going to do, and charged me exactly what he said he would. It ended up being a week or so long process, and Jon was with me every step of the way. Answering my questions, even when he was probably at home, and never difficult to reach. I can't say enough about my experience with Jon and On Point Pools. I strongly recommend you call Jon for any of your pool needs. read more

On Point Pools - Pool Cleaners Near Me - Rancho Cordova, California

I have always serviced my pool myself until about 6 months ago. On Point Pool has been servicing it since and they are doing a fantastic job; much better than what I did. The water is always sparkling clean. James, the technician is knowledgeable, timely and does great work. read more

Jon is the best, Don't bother looking any further or getting quotes from anyone else. The prices and the personal service he gives are outstanding. Always there when you need some help or something extra done to your pool or equipment and knows exactly what to do and gets it done quickly!! I have had two pools in the last 25 years and always taking care of them my self, wish I had known about Jon back then!! read more

Jon is very informative about the pool care. He recommended ionizer for the pool to reduce the chlorine concentration. Our kids love the softer water & able to open their eyes under water. Thanks Jon read more

This review is well overdue. I recently had my pool refinished and had selected an alternate pool service to to perform my startup service. Unfortunately the initial pool service company was non-responsive. I went online and looked at several pool companies and selected On Point Pool Service. I have been extremely happy with the professionalism, responsiveness and attention to detail that Jon and his team have displayed. If you are seeking a reliable, customer centric pool service I highly encourage you to reach out to Jon and his team. There is a reason they have five (5) starts on every review. They look through the eyes of their customer. Thank you On Point Pools, I could not be happier! read more

My Pool was a disaster and I tried fixing myself with chemicals from the pool store but I probably spent more than if I just went to On Point to begin with. Jon always goes over and beyond to help get my Pool crystal clear. Awesome local company i would highly recommend. read more

The owner Jon is very professional, knowledgeable, and honest. With On Point Pools you can always be confident that your Pool will be taken care of properly. Jon understands the importance of providing great customer service. read more

Amazing work!!! My pool literally looked like a swamp and he brought it back to life!! We were swimming within days! He works with our schedule and is very knowledgeable. Very fair prices!! Highly recommend!! See before and after pics read more

On Point Pools - Pool Cleaners Near Me - Rancho Cordova, California

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We recently moved to the Serrano community in El Dorado Hills. The owner, Jonathan Helms, was referred to us by multiple sources. We never had a property with a pool before. Our experience with their pool service to date has been exceptional! Pricing for a weekly service along with an ongoing inspections of our pool equipment to be proactive with maintenance needs is why I provide 5 stars. The owner showed up on the 4th of July to make sure our pool was in great shape for entertaining and we did not even make a request! Awesome work ethic and very professional service. David L. read more

John has been maintaining our pool for years, and we have always been satisfied with his work. He's professional, friendly and honest. He's running a business built on hard work and integrity and it shows in the product. My pool and hot tub always look fantastic and this is all John! We jokingly call our pool John's pool since he's been maintaining it since before we even owned it- he knows it better than us. If I have any questions he's always available to answer and takes time to explain anything I'm curious about patiently with me! We are new to owning a pool and John has taken the time to help us with the learning curve. He's wonderful about shutting the gates behind him so our dogs don't get out, and he doesn't let our dogs into the pool area either... this can sometimes be a challenge because we have a dog that is very eager to get in the pool! We trust John with our pool, and our home. The proof is in our sparkling pool and hot tub, that look and feel awesome...John is the best read more

Jon is awesome. We bought a new home and the pool had turned green. We had another company come out and quoted us $350 to clean up the pool but wouldn't do anything until we purchased new filters. He said he could come back the following week. We bought the filters the next day and called him back but then he said he couldn't come as he had originally said. We then called Jon (found on Yelp) and he was there the next day! Within 24 hours (and $125 less), our pool was so much cleaner (a few more days before completely clear). WE hired him on the spot for monthly service and have been more than happy since then. In the past 2 months, we have also had our pump fail and Jon was quick to work with our home warranty company to get it replaced. At this point, I am not sure what we would have done with out him. He has gone far above and beyond with his work and he truly enjoys what he does. Not only great work, but a great guy all around! read more