They provide a 2 minute service (outdoor cameras are my proof)! When you complain, Juan the new…read moreowner will just make excuses and not own anything! Pool is green and looks the worst it has in 8 years. Fired them and it took the new company a while to fix the mess! It looks great now thanks to the new company!

We have found A OK to be both professional and reliable. We have used them for years without…read morecomplaint.

I hired Ed from Dynamic Pools to put in my new Intelliflo 3 Variable Speed pump. He sent Tommy out…read morewho has been with him 3 years and was with Premiere pools prior. Tommy was very professional. Listed options on plumbing and went with unions vs hard gluing 2" PVC schedule 40 connections. So if pump were to have issues in future no more cutting pipes. Just loosened and swap in the new pump. Tommy worked digitally and had it in just under 2 hours and helped me set optimized pump program settings on mobile app. He painted the white PvC pipe so that the suns PVC don't harm the pipe. I would highly recommend Dynamic pools for installing bare pool pump. Price was fair and install was smooth without any hitches. 5 stars

I had been using Dynamic Pools for regular pool maintenance since September 2023 and had never…read moreexperienced any issues with the technician who serviced my pool. For over two and a half years, routine visits went smoothly and I was a satisfied customer. Unfortunately, my experience with the owner, Edward, when a problem occurred completely changed my opinion of the company. During a recent service visit, the technician used a hose to clean the pool filter. This same hose had been used during previous visits without any issues. However, when he went to turn the water on, the handle broke with light pressure. Edward later came to my home to try to fix the issue himself but was unable to repair it. At that point he suggested that I either call a plumber or use his handyman. His handyman also told me that the repair cost would be covered. Because the water to my house had to be shut off for the entire day, I needed the problem resolved as soon as possible. A plumbing company was able to come sooner than the handyman, so I had them complete the repair. The total cost ended up being about $500. When I sent the invoice to Edward, his response was immediately defensive. He stated that he was not going to pay for the repair and began bringing up unrelated examples instead of addressing what had actually happened. In an effort to resolve the situation fairly, I even offered to split the repair cost with him, but he refused that as well. Edward repeatedly claimed the handle broke because it was plastic and "bound to break eventually." However, this same hose had been used during past service visits without issue, and I had never been told that the part was fragile or at risk of breaking. If a component used during routine service is known to be fragile or near failure, that would be important information to communicate to a homeowner before it breaks during service. Mistakes can happen in any service industry. What matters is how they are handled. Instead of working toward a reasonable solution, the situation was dismissed and no responsibility was taken. After being a loyal customer since September 2023, it was disappointing to see how quickly the tone changed when a problem occurred. When you hire a professional service company, you expect them to stand behind their work if something goes wrong. Unfortunately, that was not my experience here. Situations like this are important for homeowners to be aware of, because they show how issues may be handled if something goes wrong during a service visit. Because of how this situation was handled, I will be finding a different pool service moving forward.

We have been a customer of Hammerhead Pools since our pool was installed in 2021. Working with…read moreMike & Chandler has been great. We worked with Mike during the construction portion, then transferred over to Chandler for all service issues. Our Salt Chlorinator started to malfunction just outside of our warranty. Chandler scheduled a service call the same week and was able to talk with the manufacturer to have our salt chlorinator replaced fairly quickly once the part was available. Any service issues or questions that come up, Chandler is quick to respond. Chandler also follow ups after the service was completed to verify the work was completed and is working properly.

Hammerhead Pools has been servicing our pool for a few years. Today Carlos cleaned our pool…read morefilters. We asked him to switch to a different area due to lack of drainage where he was. He was very accommodating and also did a great job cleaning up at the first location when he finished. We appreciate the great job and his attention to all details. The filters look great!

Our last pool company stopped showing up, after trying to get in contact we saw on yelp they closed…read morethe business and by then our pool looked like a swamp. I reached out to Ross and on the first call he covered all bases and showed up at the end of that very same day to take a look. With little ones running around it was a pretty sickening feeling thinking about the germs and microorganisms probably growing in there and thinking about draining and cleaning and the headache of getting the pool back to normal and safe for them to get in. Ross reassured us with a plan and got us scheduled for the very next day where Taras showed up and did the dang thing!! Within 48 hrs there was a huge difference, and every single day after there was a noticeable change in appearance. On one side it was gettin cleaner and cleaner of objects and gunk, on the other side the the tint of color change was happening. It wasn't until I went back and looked at pictures side by side where I saw that day over day switch from green to blue. Massive change! All in all, great service since even before starting service and could not be happier with the service since then. Looking forward to some warmer days to start jumping back in! Thanks again for getting us back to blue!

Don't overthink it, just call them. Great company, professional, and easy to work with. Glad I…read morehired them!

I've been a customer for too many years to count. This company doesn't care the least about…read morecustomer service anymore. My pool has never looked worse. I am dropping my annual service today! Ive spent $1400.00 a year for this shitty service for way too many years. It's a shame, but Mike is not a good face/or voice for the company. They would be better off with no customer service. Good job Mike. Thanks for never scheduling my filter cleaning after three telephone calls and forcing me to write this scathing review. You will see that I've never written a review before. Good Riddance Mr. Customer Service! You should work at the land fill. I would have given this company a -10 review if possible, but alas, I had to give it one star. Jerry, you are a liar!! Your response to my post was that mike was responsive and returned my call, which he did not. Check your outgoing logs before you make that claim. Also, you postponed my cleaning when I had the leak. You didn't fix it like you try to elude to in your response. You canceled my service for three weeks and billed me for the whole month anyway. Oh thank you so much for that! So helpful you jerk. How dare you post a response that eludes to you fixing a pool leak problem that you had no hand in doing so! That claim alone shows me what a truly devious and creepy person you are. A good business owner would have probably called the customer of over 10 years, but you don't give a shit. You should crawl back under the rock you slid from. No one in our neighborhood will ever use swim chem due to the shitty service of you and your asshole response. I can't believe the lies you state in your response. mike never responded and neither did you. For you to claim that you did is unbelievable! Because you only have 2 documented complaints only proves that you do not log the calls or complaints. ive called many more times than just twice. Give us some more BS why don't you.

Received a request for payment of $155.00 via my bank. I do not own a pool and I do not live in the…read moreUnited States!

Daniel has been very helpful in solving my pool problems. I plan to continue to work with him for…read moremy pool needs.

I manage my own pool monthly but when my filter stopped working I needed professional help. When I…read morecalled RMG, Daniel answered right away. He fit me into his schedule that day and there was no charge for him to take a look at what might be wrong. During his visit he was able to test a few things and a small tweak had things working again. RGM will be the first place I call if/when I need any help with my pool. Give them a shot!!

Excellent service, timely, attentive, and Daniel explained each step that needed to happen as we…read morediscussed. Very fair price.

Just wow. Is all I can say. On time, very professional. Knows the pool business. Informs you of…read morewhat will happen in the future.

I was having issues with heating for my spa and called On Point for help. Jon was amazing! He came…read moreout, educated me about my pool equipment since I have no clue how it all works, and was able to show me how to get my spa to work. He spent time to make sure I was comfortable with what he showed me and gave me tips to maintain the equipment in the future. This is now my go to pool company for future issues and maintenance! Thanks Jon!

John from On point Pools is great! They are professional, helpful, do good work and they've been…read moreservicing our pool for 2 years or more! I would recommend them for a pool service!