Honest, fast, professional and flexible. I'm so glad I found this shop. No wishy-washy sketchy pricing, excellent customer service, speedy work. I will recommend these guys to everyone I know read more

While visiting Santa Rosa, my air-conditioning went out on my 2006 Chevy Silverado. I called On Site Auto Repair since my son takes his vehicle there and has been very happy with the quality of the service. Chris got me in right away and they fixed my air-conditioning the same day. They were very professional and followed up with me to let me know what they had diagnosed and when my truck would be ready. The bill was reasonable, and I definitely will use them again and recommend them to others. read more

Great service, always friendly, had loaner car ready. Fast quality work. Appreciate them

Great service and friendly staff! Inspected our car at no charge and quoted way under-dealer price for repairs. Even gave me some steering fluid to go! Can't recommend this place more! We will go back for the future repairs. read more

Great place and friendly, professional staff. Inspected our car at no charge, gave a way-under-dealer estimate for some repairs. Even gave me some steering fluid to go! We'll end up going back for the future repairs. Highly recommend this place! read more

These cool guys fixed my car. I had some kind of problem with the engine. They saved me a lot of stress and were quick. I highly recommend them read more

Took my car in a few weeks ago. Problem diagnosed and appointment for the next week set. Problem sort of resolved itself but I wanted to delve further and make sure. He was a total jerk to me. "Not interested". read more

Another excellent job done at On Site Auto Repair. I brought my truck in for the usual service. I was explaining to Chris how I was told from another business that my left rear tire was out of specs, and could not be balanced. Because of this, I never had the tires rotated. Chris said they would take a look and check them out. He called later that morning and said the truck was ready to go, with a tire rotation and balance. Drove it home and could tell the problem was solved! I just drove for 5 hours straight yesterday, and my truck with extra big tires ran like a dream! Thank you On Site Auto!!!!!!! Robert read more

Went to On Site Auto Repair today. My daughter is looking to buy her first car and we wanted the car she was considering to be looked over. The mechanics were so kind and honest. I really appreciated everything they said. What a great place, I wish we were local! read more

My headlights suddenly went out on me last month driving to STS and I called on-site. They got me in ASAP to look and were straightforward in the diagnostic. Affordable pricing and fast turnaround with a bottle of wine to boot! The 5 star reviews are honest and I'll be calling on-site for future needs! read more

Took my car to On Site for a second opinion following issues at another repair shop. Both Cory & Chris were very attentive and were able to diagnose the issue and advise of the solution to fix it at a reasonable cost, which the previous shop was unable or unwilling to do so before undertaking work that it now seems was not necessary. Honesty and integrity are important in both business and life and based on my experience with On Site Auto Repair, I can't recommend them highly enough. read more

Excellent customer service, auto care, price of services! Hands down trusted honest mechanics! I was amazed they were able to fix the things I needed done all 3-4 hours. They genuinely care about their customers and providing excellent service to their vehicles. Check them out! read more

Cory is the best mechanic I have ever worked with. I have been going to On Site for many years now. I took a chance and tried On Site because I have had so many bad experiences with former mechanics. Corey is incredibly knowledgeable and the most honest mechanic ever. All of his employees are great to work with and they never try to make you fix something that doesn't need to be fixed. On Site is the only mechanic shop I plan on going to ever. read more

This place keeps customers happy because their service is a cut above the rest. I will never go anywhere else.

Since I last reviewed On Site Auto I've had two friends use the auto shop several times. One had owned an auto repair shop with her husband previously. Both had very positive experiences that mirrored my first review. Once again, Chris and Cory listened to me when I told them what I had experienced with my auto. They were respectful and professional. They didn't condescend, as so many male auto staff have when talking to me. The work was completed for an amount very close to the estimate. I was charged a fair and reasonable price. The work was done efficiently the day of my appointment. I trusted them. When my engine light came on again several days after the repair was completed, they had me come in the next day and checked and evaluated it at no additional charge. Auto repairs are never a fun purchase. But On Site Auto made the expense more painless than I've ever experienced. read more

To find a trusted mechanic is gold! I needed my breaks looked at, my car didn't feel like it was stopping like it should. With winter and rain I was nervous driving it. I got an appointment right away and the issue was taken care of. They couldn't have been any nicer. I would highly recommend On Site Auto and will return in the future. read more

More than once this place has told me I don't need to spend money other garages have told me I needed to spend immediately. Any business that puts the customer before a buck will see me again, so OnSite is the only place I'll take my beloved and battered old F-150. What's more, the guys are friendly and efficient, prices are competitive, and they even have courtesy cars to offer. Trade with confidence. read more

I first came to these guys based on Facebook recommendations. After being their customer for probably a year, I knew I loved their service and trusted them completely. But I decided to try a shop closer to my house just for convenience that also came with great recommendations. After one service there, I returned to On Site because I just felt so sure of their skills and honesty. I hugely recommend On Site Auto and won't be leaving again. read more

So friendly honest and affordable. Caught some important issues the dealership neglected. We will be back with all our other cars.

The best auto repair shop in Sonoma County! Their prices are reasonable and their customer service is excellent. There a small shop so it might take few days for an appointment. Your wallet will thank you and they stand behind their work. read more

Quality and professional service. I'd recommend On Site to anyone in a heartbeat. Won't disappoint.

Chris, Cory and the crew are great. Honest, straight forward and do a great job. Did I mention HONEST? I think that is a hard trait to find in auto repair shops these days. They aren't going to try to sell you something you don't need. I was referred by a friend who's gone for a long time and had nothing but great things to say about them. I've been to them now twice and just love the service. Highly recommend. Good real people. read more

I did online research and concluded On-Site is one of the best auto repair businesses in Santa Rosa. Since I moved here from the Sacramento Valley I was concerned about price, but their estimate was close to what my old mechanic said it would cost, and the final price at On-Site was lower than the estimate. A big factor in finding a mechanic is trust. After going through the whole process with On-Site I can say I fully trust them to fix my car, do a great job, and minimize costs. Plus, they returned my car washed and looking new. read more

I'm just coming back to say I'm still not going anywhere else and neither should you. How many mechanics do you know have 152 5-star ratings, and not a single review lower than 5 stars? They've done nothing but look out for me since I moved here in 2013, from my hooptie 97 Corolla to my beloved 2004 Accord. Cory always tells me my Accord looks great, and to that I say "I'll keep her looking great, you keep her running great". They even check in on the family when I visit too. I'll let the 5 star reviews speak to the quality of their work, prices and honesty. But I'm also gonna speak on how these guys are as much my friends as just the people working on my family's cars. Call them and get everyone you know to call them. Thanks Cory Chris and Josh, I'll see you next oil change! read more

It's my privilege to join so many others in giving Five Stars to On Site Auto Repair and acknowledging another "hidden gem" in Santa Rosa. Having lost my previous repair shop to closure (What happened to Valley Tire and Brake? Not the oil and lube. Weird...)I went searching for another reliable and trustworthy business to take my recently purchased, high mileage 2003 Ford truck for some much-needed brake work. Searching Yelp (my usual go-to, thank you Yelp...) I found On Site Auto with all of these five stars from previous clients - and also a comfortable, healthy walk from my home. So far, what's not to like? Service Manager Cory connected with me through the Yelp app. This was a Tuesday. We set up an appointment for for Friday for perform a diagnostic. After an hour, I received a call with answers and a quote around what I had budgeted. And he said they'd have the work done that day. Nice! They found some other issues which needed to be performed for the safety of the vehicle, again within what I found to be very reasonable for my budget. After about six hours, Cory's calling me with an All Clear: work's completed, truck is road tested and it's All Good. They also reported some other front end issues which need attention, so I'll be looking to follow up in the spring. Again, at a reasonable price. After driving the truck around the next few days, I was quite relived to experience it braking in the way I knew a safe vehicle was supposed to respond. (YES!) I also appreciated the way Cory was so transparent in his communication with me, keeping me in the diagnostic loop. All-in-all, a fine choice and a quality shop. Bill sez' "Two Thumbs Up!" as they say. Check them out! read more

Four years later, with a different car, and these guys are still great. They recommend the service I need and never try to up-sell something I don't. I have total faith in their advice about my car. read more

I was referred here by my brother-in-law. I had an issue with my oil pan nut being rounded off and overtightened. My car was also very much in need of a tune-up. They completed the work quickly checked out the rest of the car. I felt like they did great work and the price was fair. A lot of work I can do on my own, but I will for sure go back for repairs I can not complete on my own. read more

This is probably the only honest shop in Santa Rosa. Dropped off my truck with a leaking break line and I let them know about other things that are possibly wrong with my 2000 ford ranger since I also had a check engine light. They gave me a call the same day letting me know they replaced my break line but also was able to fix other small things under the hood so my check engine light was off. They also let me know other things that are wrong with my truck but due to my budget, they didn't pressure me into getting things done right away. Very friendly staff as well. This is my go to shop for all my car needs. read more

If you are looking for a knowledgeable, honest mechanic look no further! Chris and Corey are both amazing with people and cars. I started going to them a few years ago and now my whole family goes there as well. Anything from oil changes, tune ups or major repairs (and I found out today) tires! I took my car in for an oil change and the tire light kept going on and off so I knew there was an issue. Got the call I needed new tires but then Corey said they can do them there. Best news ever! If you or anyone you know wants a great mechanic these guys are top notch and always go above and beyond. read more

I came to this place because it had 100% 5 star reviews and I haven't been disappointed. We've had three vehicles worked on in the last six months and we've been very pleased each time. read more

Excellent and reliable shop. Chris and Cory are very honest and professional. I totally recommend them.

First a.m. on July 22 '24 dropped off my car for clutch issues and headlight problems. I'm very relieved and grateful for the full clutch kit replacement and the drivers side headlight/wiring repair (fried) and new xenon bulb. I was given a loaner car to use. I was so amazed how promptly the work was done. Corey and Chris run an excellent repair shop and evoke complete trust. When I picked up car later that same day, Corey kept the old parts to show me the wear and tear of parts replaced, and felt amazed that they did this in one day. I highly recommend their professionalism to anyone needing their car accessed for needed service. Thanks again! I Will continue to refer your repair shop. read more

I am so stoked to have found these guys! I was searching for a shop to do a 60k mile service on my Hyundai. Another mechanic shop and a local dealership both told me I needed a new timing belt as part of that service, which was going to be an expensive job. I called up On Site and Cory told me my particular car uses a timing chain, not a belt and therefore does not need replacing. He was right! Saved me tons of money, and very easily could have just taken my money for work that didn't need to be done. These guys are honest, reliable and friendly. And more knowledgeable about my car than the dealership that had crummy customer service! Highly recommend. read more

My Toyota Highlander was making a loud sound, so I took it in to have it looked at and found out it was a busted water pump. Cory got me in and took care of it along with an oil change and a tire rotation in a day and a half! He called to report what was making the sound, what needed to be done, how long it would take to fix it and what it would cost us. I love that Cory kept me informed about my Highlander throughout the day, he called to let me know when it would be ready, showed me the part that was broken, explained what happened and showed me the genuine parts he replaced my water pump with. The quality of service is amazing here, if you are looking for a place to take your car, this is the place to go! I will definitely be coming back to have my vehicles serviced here when I need an oil change or any other car services. Thank you, Cory for making me feel so comfortable and welcomed through the entire process. read more

These guys are the best! Professional, knowledgeable, dependable, and super-friendly. We had several repairs done here on our aging car, and we always feel like we're in good hands. Wouldn't go anywhere else! read more

Amazing customer service! Got my oil changed here and such a great experience. Job took less time then expected and great prices!

These guys were the best! They were extremely responsive when I reached out and when I brought in my poor dying car, they spent time with me explaining how to work with the dealership to find the best way to get things taken care of and advocate for myself. Super helpful, friendly, professional, and knowledgable. I highly recommend for trusted care and transparent conversations. read more

Corey is the best there is. He's a great mechanic, is reasonably priced, and keeps you posted. Enough said.

I found On Site Auto Repair through Yelp . It was an amazing experience. I booked online through yelp. I went there 10minutes before my appointment. Cory , the mechanic, took my car to the back. Even they gave me cheaper prices compare to other places, however , my car needed a synthetic oil instead of regular they gave me a discount and. Not change their words. Great costumer service Fabulous and polite mechanics The office was organized and clean Some LEGÒ s were there for children as well Absolutely clean indoor space for changing oil and other materials . I am a Very Happy Costumer now. So thank you On Site Auto Repair Group. read more

WINNING! I am so happy to drop my car off to someone I trust. After years of overpaying for services and before they were needed, I found Cory. He took the time to explain everything to me so I knew exactly what was happening and why it needed to be done. I dropped my car off feeling like the wheels would fall off and it was like a new car when I got it back. If you want a job well done by an honest, hardworking, reliable place call these guys. Don't waste your time anywhere else! read more