Roman is honest, advising me not to spend too much money on my car. It's a lemon, but I'm trying to eke out as much life as I can from it. He diagnosed and fixed 2 very tricky issues before the end of the day. Would definitely recommend! read more

Extremely honest, great price, excellent communication during the process and fast, no upselling. Greg knew it was for my teen son, he replaced the transmission and gave me tips on what else was needed in the future. ZERO pressure! Can't recommend this shop enough. Thank You! read more

If you're looking for someone to repair your car who's honest, extremely knowledgeable, committed to excellence, considerate and fair with pricing, Greg at Romans Transmission Service in Santa Rosa is your guy. I've been taking my car to him for years, and I've always been happy with the results. He carefully researches sources for parts while balancing quality with price. He thoroughly explains what needs to be done, then does a great job with my car. Recently he gave me a lower-than-expected quote on a major repair to my car's suspension system. All in all, he's the best mechanic I've ever dealt with. read more

Honest, quality, work, and great service! I 100% recommend Roman's transmission to anyone with transmission needs! You would not be disappointed with the quality of their service! read more

Having an older car that all of a sudden needed some work done and not knowing where to go, I guess I'm a fool for going off of a local business with great Yelp reviews. This place charged me over $500 for one hours work. Car was towed there at 9:30, got the call that it was done by 10:30. I even had the piece that needed to be replaced, purchased from O'Reillys. And to top it off my car sounded worse after it was so called repaired. My fault for not getting some type of estimate in writing, but I heard a sob story on how short staffed he was and it's only him there. I will never ever ever go back to this place ever ever again. Being a long time Santa Rosa resident, I am so bummed out and lost $500 cause of this horrible Experience. read more

Consistency over 3 year Reliability, I've never had a problem with his work. Great service! read more

After getting an extremely high quote to replace my transmission from a different shop, I decided to call around to get some other comparable quotes. Greg took the time to go over the issues that my van was having and and offer his opinion and most of all suggest that I call Ford and find out if it's under warranty. I bought the van used and really didn't think anything would come from that route but I listened to his professional advice. Turns out, there was a 60,000 mile warranty on the drivetrain and Ford will be replacing it for free. Greg saved me $8,000!! I've never encountered such honesty from someone in the automotive industry, especially as a woman. I absolutely plan on taking my van here in the future for any work that needs to be done. read more

Cannot recommend Greg and his team enough. I have an old truck and it has been to 4 different garages over the past few years. FINALLY Roman's Transmission was able to properly diagnose all of my truck's issues, on time, within budget. And with a friendly smile! So relieved to finally find a good home to take my vehicles. Thank you Greg! read more

Romans is by far the greatest repair shop in all the bay area. Mr Roman is very honest in pricing and the timing of the repars to be done.Mr Roman is a truly a old school type mechanic who can repair or fix anything on wheels.We love him and his kindness. Mr Roman is a wonderful person who really cares for what he does. The Kilroy's read more

Roman's Transmission Service was recommended to me by a friend in the classic car club I am a member of. I have a 1964 Pontiac Bonneville which had the original Hydramatic transmission in it. This was a complicated, less than reliable transmission even when new back in the late 50's and early 60's. It finally went out on me. There were only a few transmission techs around the country that would even try to rebuild these as parts and knowledge were long gone. Greg has converted many of these old transmissions to more current modern reliable ones. Reliability was what I was looking for. Greg suggested a conversion to a GM 700R4 overdrive transmission. The conversion is not an easy one, due to the starter being attached to the old Hydramatic as well as linkage and bolt patterns. Greg is a master technician and was able to complete this conversion with outstanding results. Driving this car is like night and day. No more "clunks" between gear changes usually experienced with the Hydramatics, and driving on the highway with the overdrive gear has nicely improved my MPG. I highly recommend Greg and his transmission shop. I couldn't have asked for a better outcome. read more

five star work and service, been servicing my whole families cars for years. If you want to get in and out pretty much in one day depending on work he's the guy to go to. This Business runs on honesty, and integrity. They are always reliable and hard-working! Ive been recommending Romans Transmission's for years to my friends because well and no one's ever had a complaint about them so we all agree.. best service, period. read more

great service, they diagnosed my Honda Pilot and quickly provided an estimate for repairs, quality people with great reputation.

I would give this place 10 stars if I could. I want to thank the owner of this establishment Romero for working on my Yukon. He was honest, respectful, and fair and fast. He had no problem communicating with my father that is a mechanic in Monterey County on the repairs that need to be done. If you need your transmission worked on this is the place to go. read more

5 Stars is not enough! The men here went above and beyond to get my Yukon back on the road. I bought a transfer case to have installed the new one was cracked. Greg and his men did everything they could to make this situation right. I truly appreciate they service. A nice family ran business. Highly recommend Romens Transmissions. read more

Friendly, fast and reasonable. My boyfriend's family has been going here for years and now I will be too!

Bought a torque converter through them and they got it ordered fast and even answered all my questions and Roman went over the new one with me and any concerns I had. Great service! read more

I originally brought my car into Mr.Roman's shop because of a supposed transmission issue. He informed me it was not my transmission but something else and fixed it quickly and fairly priced. He looked over my car and said there were a few more things I will need repaired in the future. He explained them to me while looking at it on my CRV so I could see first hand what was needed. I would recommend this shop for sure! read more

I had an amazing experience with them. My sisters car was shaking like crazy and it's been doing that for months. It came to the point where I thought her car was going to die. My sister was extremely hesitant to go to ANY MECHANIC here in Santa Rosa because of her past experiences. I looked up mechanics here on YELP and that's how I found ROMANS TRANSMISSION SERVICE. I told my sister about it but she wanted to go to the other mechanic, well we went over there and the guy was going to charge my sister $650 which was way too much. My sister finally agreed to come to ROMANS. When we arrived to the shop, they worked on my sisters car right away and we ended up paying only half of what the other guy was trying to charge us. Overall, I'm happy with how the car came out and the services we received. read more

Best automotive shop there is in town hands down! Great services, I would highly recommend going to Romans Transmission & Auto Repair.

Roman is the only place i will take my car. He never trys to get me to biy things i don't need. Unlike some of the other guys . always fair and always fast. And done the right way the 1st time. read more

Roman's fixed a poor shifting and leaking transmission, that was just worked on at another transmission shop. Good communication, honest and great work. Cannot recommend highly enough. I will always recommend Roman's. read more

I was in need of a great transmission garage. I happy so thrilled that I found Roman's Transmissions. It is a family owned business that does the highest quality work. They give you choices on how you might repair your car. I was also impressed with the friendly and knowledgeable staff. I highly recommend Roman's. read more

I can do my own mechanical work, but don't have the time. My 1994 Ford Ranger check engine light came on. A friend read the codes for me and it showed I had no 4th gear or overdrive. I confirmed this on the road. Maybe because I know about cars I have higher standards, but not in this case. I called Roman's and asked what an inspection would cost. I was actually fine living with no overdrive, but if it was something simple I wanted to fix it. I was told an inspection would cost $75. I figured $75 and I'd either leave it alone, or fix it if it weren't too much $$. I was told an hour or 2. After 4.5 hours I called, and was told the two wires that control 4th and overdrive (converter lockup) were simply unplugged, and that he plugged them in, and test drove the car to confirm it worked. At that point, I expected, and was happy to pay $75, figuring I'd done the right thing because it was something simple. Then I was given a bill of $130! I said I was told an inspection was $75, and that's all I authorized anyone to do. I was told that they did a lot more than an inspection, and spent time driving the car, and they spent over an hour on the car. If I had been called and told the plugs were unplugged, I could have done that myself. I might have even just had them do it, and paid the $130, IF I had been called, but they just plugged the wires back in, and I really think for what they did, that I was seriously overcharged. It's really hard to find mechanics that are 100% honest. I'm sure they probably did spend an hour on the car, but all I asked for was an inspection, and I expected to pay for what I had authorized them to do. I was charged almost twice what I was quoted and had asked for. The gentleman at the front desk gave me a few bucks off the total, so I paid $110. I'm happy the car is fixed, but a bit peeved that I was charged so much for such a simple fix that took all of 5 seconds to do. Had my normal mechanic found the same wires unplugged, she would have plugged them in and not even charged me. SHE is 100% Honest! Unfortunately, she's always booked for weeks in advance (go figure). This review is 100% accurate. I'm happy the car now has 4th and overdive, but I'm not happy that I wasn't called and given a quote and told what was wrong, and I'm not happy that I was charged more than I expected (and was quoted for an inspection) and that work was done without my authorization. I can't recommend Roman's Transmissions to anyone, because I can't guarantee they'll get overcharged. read more

Paid them $1900 to repair 2005 Ford F150 engine dying/running rough issue. Greg said it runs great. Picked it up , 1 1/2 hour drive home no problems. Put it into reverse to back into parking space at home and it died out. Started it up again it ran super rough then died. Called Greg for what to do. He wants us to tow vehicle back to him. He is 80 miles away. I offered to pay for tow and have him take it from bill he said NO, he guarantees his work. I don't think so because the same issue is still happening. Not good customer service. Please do not use him!!!! read more

I am a big fan of Roman's. My daughter was told by AAMCO on Cleveland Ave. that she needed a whole new transmission. We called several transmission shops in Santa Rosa. Not one said they could fix the transmission. They said the only option was to replace the entire thing for around $4,000. This news was a real bummer considering the car isn't even worth $4,000. Mr. Roman was the only fellow who said, "Bring it in, and we'll take a look". To my surprise, he determined that her transmission mounts needed to be replaced. He fixed her car for $800, and it runs great. We had excellent service. He even attached her skid plate which had fallen off - and was in her trunk. read more

Nice guys and they worked with me for the work I needed. The only bad thing was we ended up waiting a long time because they ran out of filters and nobody told me. A 45 minute job ended up being 2 hours almost. read more

This is one of those places that deserves more than 5 stars. The owner is smart, expert, and passionate about his profession and business. He will teach you anout your vehicle. When he sees a problem, he shows it to you, and explains what needs to be done. Expert diagnostician. Price is very fair. You will be treated like family. read more

After visiting a few other transmission shops around Santa Rosa, I took a chance and brought my 1994 Dodge camper van in for an inspection on my failing transmission. I am so pleased that I did because I had issues with other shops before, but Roman's shop has been nothing but a great experience. Firstly, this is a family run business and the people who run it, Gregorio and his wife treat customers very well, are honest with their prices, and provide stellar mechanical service. My transmission was failing, that was apparent because the tranny had overheated a week before and my van had experienced power loss and hesitation between gears. They confirmed the issue, even found some fragments of metal after opening the transmission pan. Gregorio advised me that a rebuild would be necessary. Yikes, I was worried about the cost and having just purchased this van used, I thought I'd need to park it for a while so that I could save up to rebuild the tranny. But... this shop worked with me, and Gregorio helped to keep me within my budget. He advised that he would re-build my transmission, but keep some of the parts (case/housing etc...) that were still in good shape. This helped me afford the service and get my van back on the road. I felt thankful that I could actually get the repair done and even though transmissions are always expensive, I was able to get the job done at a lower price than other competitors plus I could tell that I was in good hands. He did the job in less than a week, and it was a major improvement from the last transmission. More power and better torque. I was very pleased. Now about 6 months after he did the work, my transmission is still really driving strong. No issues. Not only did they do a great service at a very reasonable price, but Gregorio also allows me to stop by and check on other issues with my van without charging me or keeping the price very reasonable. This is very valuable to me as a customer and I really appreciate it. I don't ever need to be afraid stop by and ask a few questions if need be. They will give you a few minutes of their time to answer some questions. Since rebuilding my transmission, I've also brought my vehicle back for several other issues, including shocks and starter. They respect their customers and always say thanks for the business. I highly recommend taking in your vehicle for any needed service, but especially for transmission service. read more

Roman did a transmission rebuild for me over seven years ago. As they say "time will tell all": His work still remains strong. For the price, time and longevity I am really pleased. Thank you Roman. read more

This is one of the best experiences I've had with finding a true and honest mechanic and very professional and knowledgeable. I called for a quote and Roman ask me to describe what was wrong and then asked me to bring in the car for a FREE diagnostic.....Really FREE! A shop that cares about the costumer and gaining my business. So I took it in and he test drove it and immediately told me what the problem was and I am very happy with the service and knowledge he provided. Thanks to your team Roman! Keep up the good work! I got a transmission rebuild, new flywheel and clutch done for under $2k other places I called was going to charge me $150 just to look at the car and compared my quotes with others shops, it was like 3500-4500 hundred for the entire job. That's a joke. That's why I say Romans Transmission is a good,reliable, honest, within costumers expense, and over all a good experience. Thank you to you team Roman!!!! IM HAPPY CAMPER!!!! read more

My 21-year-old Honda Accord was driving rough, slow to kick into gear, so I took it to my regular mechanic, Peet's Garage (also highly recommended). They changed the trans fluid, but this didn't seem to improve anything, so they recommended I take it to G. Roman's, since they don't fix transmissions at Peet's. Greg Roman and his staff were super-friendly and professional; he test-drove the car all over town and beyond, and even kept it overnight to see if morning could would affect it. He didn't find any serious problems in diagnosis, so added a transmission additive, tinkered with the gear settings so it would shift sooner, and charged me a very reasonable fee for this service - instead of pushing an expensive transmission rebuild or replacement, which weren't needed. Friendly, honest, reasonable service - I trust Roman's and would recommend them to anyone for transmission work! read more

It took a couple of visits, including a complete transmission rebuild to undo what another transmission shop didn't accomplish on my husband's truck. But for the first time in 500,000 miles the transmission doesn't vibrate. They even had a loaner truck he could use so he could continue to work. We are extremely happy with Roman's Transmission Service. read more

My last vehicle (owned 12 years) had a lot of problems the last few years. Roman's got the bulk of my business. I first went on a coworker's recommendation and never had a problem or dispute. I think only once did I get another estimate where they weren't the best price; the savings wasn't enough to warrant trying a new place since I was already confident in the work (on later jobs I never bothered calling around, i just took it to them). Scheduling was always very accurate; they always had it ready on time. I also appreciated having an informative conversation about what had been done, and getting advice for the vehicle's future. Yvette (Office Manager) also helped me out when I did finally part with that vehicle. It was an insurance claim and she provided me printouts of all the work they had done; this helped me get max value in the end. read more

I took my truck to Greg when my transmission went out and what I received was outstanding service for a very competitive price. So when I needed more work done I went back and had the same super positive experience. It is so refreshing to find someone like Greg who is not only at the top of his field but also a super nice person whom can be trusted implicitly. Thank you Greg! read more

Romans is a great place to take a car/suv for service. I had issues with my truck he diagnosed it and fixed the issue. The next day after i got my truck back i started having issues again. Roman took my truck and rechecked the issue. He didnt charge me a thing but just what he had to fix. Hes a very reasonable mechanic not to exspensive very honest and he will help if he can to help fix an issue. I really like this mechanic because he got my truck in fast knew i had kids i needed to get them to school and he fix the problem to where ive had my truck back a whole mo th and no issues my truck drives like a champ again read more

I was referred over here by Pennzoil (see my review for the reason). So got a used transmission (apparently Pennzoil asked them to get a used one) and put it in. I get the car and not 5 miles down the road later, the check engine light comes on. I had already returned the rental car, so basically I either had to arrange someone to pick me up or just wait there. Well, the problem is that I brought the car in every week (sometimes up to 3 times in a week) and the engine light would come on before I got more than 5 miles down the road. This happened for over TWO MONTHS. Finally, the owner said that it was my problem and that it was probably from the wiring in the car from the after market radio. I pulled out the XM radio and showed him how it was attached through my car charger and the car did not have the light on when I brought it in so why was he trying to hand it back. It won't pass smog with the light on. He tried to blame it on me but I argued my way back and wouldn't let him pin it on me. I called a mechanic friend of mine and he told me why the light was coming on. Apparently, a beginner would know that the problem that was tripping the light has to register twice before the light goes off. So it wasn't my poor driving skills as the owner said, but the fact that he was overlooking a simple fact he should have known. To make a long story short, turns out that the transmission they had bought wasn't fitting properly which was making the light go on. They reworked the old transmission and sent me home. Guess what? A couple months later when I changed my oil, in Sonoma the place told me my transmission fluid was leaking. What crappy work they do here. And it was terrible how they tried to make it my fault and blame a girl who knows nothing about cars. Thank god said girl at least has friends who know something. read more

Roman's was recommended to me when I was having some transmission problems. I was very nervous taking my "baby" to a new mechanic! The original estimate was $500 more than what they ultimately charged me for the work - I believe they heard me when I expressed concern about the amount of money we've been putting into our ten y/o cars recently, and kept the cost down. Shortly after the work was done, my car started making a terrible noise that had nothing to do with the original repair. Greg, the owner, asked me where I was, and immediately came to check out the car and test drive it. He was concerned, and had me drive his car back to the shop so I wouldn't be driving an unsafe vehicle! Once that repair was done, the car continued making the noise - even though the wheel bearings HAD been worn out, it turned out there was another part causing the problem. They made the additional repairs (including parts) at NO ADDITIONAL cost to me, which blew me away. In order to provide excellent customer service (they even drove me back to my house...and I'm pushing sixty...not some hot little chicky-babe!) they went out-of-pocket to repair my car. I would not hesitate recommending this shop. Not only did they do a great job on my car, they are very kind people. read more

Finally a mechanic I can trust. I have been fortunate to have very few problems with my nissan altima. When I had a check engine light come on I went over to pennzoil oil change. They checked the cause and referred me to Roman's. Greg took care of my car and me like I was his daughter. With my dad being back in Virginia its great to have someone to trust with my car here. I had a second problem come up recently, engine mount broke, and again Greg took great care of the car at a great price. Greg will be my mechanic for life. read more

super service had our 1998 yukon transmission rebuilt by mr roman, and mr roman did a remarkable job. not only did he complete the job on schedule and on budget, he also replaced a broken motor mount at no additional cost. i would recommend mr. romans fine craftsmanship to anyone in need pf automotive repairs. john k. read more

It has been a bit over three years since I initially posted about the good work done by Roman's Transmission on my mother's beloved Saab. Mom has passed and I still use her car, now 22 years old to load items from my apartment in the city and bring them to my home in Santa Rosa. Hatchbacks especially with the rear seats folded down can carry a lot of stuff. I am a guy and believe that cars are a lot like women, they appreciate attention and "gifts." Mr. Roman recently replaced the front struts and after his work was done, sent the car for an alignment. I drove the car to and from the city yesterday and the difference was amazing, this car rides like new! Many of us have older cars we keep for various reasons, not the least of which is no car payment. The money spent on new struts, shocks, brake rotors and the like will make an older car purr in contentment. I am so glad I found Mr. Roman's shop, great work done and for a most reasonable price. read more