Very happy with their service. Great customer service, fast installs and fairly priced.read more

I recently had RCL perform maintenance on my HVAC unit. The technician was pretty solid and…read moreprofessional, until he charged 500$ for a capacitor. I told him he was gouging me but wouldn't budge, and offered no alternative. I contacted management and they offered 100$ off the coil cleaning. Hope this helps future customers.

My start in June 2014 with Eagle Energy and Bill Burnett started off wonderfully. Bill gave me a…read moregreat quote for a combination York Air Conditioning/Heat pump with a new air handler. He was able to turn around and install it very quickly with a good group of technicians and had me up and running, we had a few minor hitches but Bill was responsive and adjusted what needed to be adjusted. At one point my return air coil collapsed and he quickly had it replaced and I was back working. This past fall I went to use the heat pump which Bill highly recommended that I install as it should have been much more economical to run in the fall than my oil burner, but I quickly saw that it was not working correctly to the point it looked like the unit had burnt out and was smoking, it turned out to be steam, as a heat pump has to go through a defrost cycle every 30 minutes or so. At the same time when the unit went into defrost the heat would shut off and the vents would start blowing out cold air and now the house would get cold. A part was forgotten the air handler needed a heating coil installed so that the unit would continue to blow hot air during that defrost cycle. This is where the problem started Bill was unaware that a heat pump needed a heat coil or that my unit came without it (he did seemed to be surprised when we realized it needed this coil)either way from what I am told it is a pretty simple fix for them to do. So I call Bill and at first he responded and said he would look into it and it would be taken care of but I never heard back, I kept calling and still no response, I even called the York Headquarters who gave me the name of the Regional person who also called Bill, The Rep told me Bill would absolutely get back to me but when it did not happen and I had repeated calls to the Rep he finally agreed that Bill was not going to respond and I would have to go elsewhere as he was told from Bill that he was to busy , to this day February 6, 2015 I have yet to hear a word from him. I even tried one of his main Tech's but to no avail. NOTHING. At this point I would highly recommend anyone considering using Eagle Energy Systems and Bill Burnett to run in another direction as fast as they can. You may pay someone a little more but hopefully they will not abandon you like Bill Burnett has with me. I will be forced to find another HVAC person even though I have 5 months on my written labor warranty with Mr Burnett. On a 5 star review rating Eagle energy gets a big zero.

Thomas J. Kennedy Plumbing recently completed work at our home as part of a full kitchen remodel…read more The work they completed was professional and timely and they did an excellent job from start to finish. After they had completed the kitchen remodel work, we called Kennedy again to have additional work completed including fixing a water line to a fridge, checking the temperature of the hot water heater, repairing the downspout on a tub and addressing a slow drip on outdoor spigots. The work was scheduled for just a few days out, was completed in a reasonable time on the day of the job and the pricing was absolutely more than reasonable. Excellent work start to finish and we'd both use them again and would highly recommend!

Installed our ac on our first floor and while this new install was extensive, the crew was…read morerelatively fast and clean. While things needed to be shifted in our storage within cellar, they didn't bother any of it and worked around it. Fair pricing and efficient - two day install on new system was very reasonable expectation and result. Have not had issues since so there's no "test" or experience with repair or emergency service with this company to offer. Would easily contact for future.

Today J T was the Master Electrician who completed our scheduled electrical inspection. His…read moreprofessionalism and knowledge was extremely helpful with excellent communication skills for the issues found and for our repair options that were able to be completed today. It is always great working with Cotti-Johnson work crew's. Thank You

I want to take a moment to recognize AJ Arena. He's professional, friendly, and always willing to…read morehelp. It's clear that he takes pride in what he does and genuinely cares about providing a great experience. People like AJ make a real difference in a company. His positive attitude, professionalism, and dedication don't go unnoticed. He's a valuable part of the team and someone any company would be lucky to have. Highly recommended.

First Class Driver, they just did a delivery and i couldn't be-leave how well this Guy did getting…read morein my driveway, it is still a mess from the snow Thanks W H Riley & son!

I have mixed feelings about W H Riley and Son. I have had some bad customer experiences and a…read morefew good, but mostly not great. I have had service people at different times and felt like I was not worth the time. Just my opinion.

Quick to respond, professional and $ came in around what he spoke of on the phone. Came in and got…read morethe job done quickly. Would definitely call again if and when their services are needed.

From the owner: Professional, knowledgeable, and detail oriented. Committed to providing the best solutions for…read moreyour plumbing, heating, and HVAC needs.

Jadon answered our late call and made the trip out to check out what was going on. Truly appreciate…read morethe prompt response and effort!

Jadon was super helpful, I was referred to him by my parents who have used him a few times and said…read morewonderful things. I was dealing with cold showers for weeks I gave him a call. He showed up the next day and fixed the problem on the spot. He was very quick and affordable! I have since referred him to many of my friends and patients at work.

Bob's installation of our Ecobee Smart Thermostats was stellar! Due to the home's age, the job…read morepresented interesting challenges along the way, but with his technical expertise, he was able to overcome the issues in short order. We were also very pleased with his communication, knowledge, professionalism and workmanship. Couldn't recommend him enough!

There is nothing worse than losing your heat in winter with a vacation trip coming up. Bob…read moreunderstood completely and offered portable heating units until he could solve the issue for my first time using him. He came when he said he would and was able to contact the manufacturer and arrange a technician appointment so there wouldn't be wasted time waiting for a return call. Together they solved a gas pressure issue and using a too high MERV (13 ) filter that restricted air flow allowing the furnace to burn too hot. This caused a lockout shutting the furnace down. I highly recommend him to solve your problem much more reasonable than the big firms. He is someone you can trust.

If you're looking for an honest, efficient and cost effective business please consider Castillo. I…read morewas impressed by the level of communication, follow-up and pricing. John communicated the entire way on availability, acceptable forms of payment and explanation on the issue/solution for solving it. Sidenote: I had originally sent out a mass yelp service request for quotes and many companies didn't have availability. John had actually took initiative to follow up if my issue was already resolved (which it was not) and came out within a few hours same day to service my home. I feel relieved to have found a hvac company I can trust for maintenance and repairs. John also told me if the heat gives me the same issue he will come out for free for follow up. Please support this business based off integrity, honesty and affordability in this economy.

Amazing service!! They came quick they're reliable…read moreAffordable outstanding I recommend this company 100% a furnace went out. They came right down. Smile great people thank you.