Great service. Very knowledgeable. Phone is working better than ever. I highly recommend.read more

Great guy. He was honest about one device that he said couldn't be fixed and wouldn't be worth…read morethe repair cost. The one we really wanted fixed he took care of. Fast and very fair price. Will definetly come back and would recommend.

had a brand new MacBook and brought it to uBreakiFix thinking they could help with a repair. What…read morethey didn't tell me upfront was that they're not authorized or even able to fix newer MacBooks. Instead of being honest about that, they still took my computer, kept it for a while, and charged me a fee, even though they already knew they couldn't fix it. It felt like a complete waste of time and money. A reputable repair shop should tell customers the truth before taking their devices and charging them for nothing. I ended up having to go directly to Apple, who told me that uBreakiFix should have known better. Save yourself the frustration, if you have a MacBook (especially a newer one), go somewhere else. I've never had one good experience here.

I needed a new battery for my iPhone. Michael was very professional and I am pleased with the…read moreprocess. I had seen the business but never had to use it before today. It certainly beats driving to Madison or Schaumburg to the Apple Store.

Today January 2nd and my first time here the person that greeted me name , Samuel…read more was so professional and helpful with my teenagers phone ‍ He talk to us about what was going on with the phones as well as what happened to the phones explained why and how they could fix them, all in a professional an honest manner I'm leaving the phones for a couple of hours so they can correct the problem ! I highly recommend that you call or stop by this place, it will definitely save you Money & Time.

I brought in my pc for a diagnostics check and was told I would get it back within 3-5 days. After…read more5 days there was no call so I gave them a call asking for progress. They let me know there would be a delay in its completion with NO update on its current state. They assured me I would get an update soon and informed me of they didnt call me because my number was in wrong. This back and forth proceeded for WEEKS where I had to call and they let me know my pc was being worked on but my number was in wrong and that's why they didnt contact me. They would let me know that they would call in the next two days and I would never receive a call. I would call them multiple times within those days and would get sent to voicemail. When i finally called asking where it was again after nearly three weeks, they let me know that it was done and they would have called me but my number was printed wrong even though i called the day before to confirm my number was down. The workers responses were lax, specifcally Ryan who was not helpful and continued to give me promises that were not completed. Overall I had a horrible experience and feel as though my time was entirely disrespected.​

Had a liquid spill on my laptop, had brought it in made a cleaning deposit. I was kept in the loop…read moreabout the laptop that eventually needed a new palm rest. It was quick and easy, I was extremely comfortable with this place doing the work. Will be back!

I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

I purchased a phone screen from the store inside of the Vallie grocery store. He assured me that…read more$25 for a screensaver for my phone was because of the quality? I have it seven days and it cracked called and asked if he could replace it for me. He said for a fee of $10. Excuse me you should back your product.!! Terrible I will never recommend this place to anyone. Terrible terrible terrible customer service shame on you. You don't deserve to own a store.

Great service and a greta price. Recommendations came from a friend and I was not disappointed!read more

he was great! they did a great job in fixing my headphones. super fast service at fair priceread more

They do a great job with being efficient but they recently replaced my screen this past march and…read morenow my touch sensitivity will shut off and I have to constantly turn my phone on and off to reconnect my screens ability to function. So they are fast but might be too fast and miss some details with reconnecting a new screen to you phone. I have gone other times and it has been great! It was $125 for new iPhoneXR screen so it is definitely on the pricey side. Sad that this last time has made my phone more difficult to use. A refund or re-repair would be lovely but I have lost that receipt since because I am used to trusting their services.

Had nowhere to take my older BOSE CD AM/FM radio to be looked at; found them took it in, only…read morecharged me $25 & found me a new cord that fit it. Unfortunately, they couldn't get the parts but, they gave it back to me in working order. Nice to deal with!

I had a deeply disappointing experience with Device Fix It on Pulaski in Chicago. I entrusted them…read morewith my PS4, and it ended up being almost two years before I got it back. Initially, they quoted me about $100 and said a part was needed, but after that, the communication was abysmal. I spoke directly to one of the owners, AJ, who repeatedly promised to get back to me within a week--but never did. He did this on 3 separate occasions. When I finally returned after nearly two years, AJ was clearly embarrassed--he admitted he hadn't touched the PS4. The lack of professionalism, follow-through, and care for a customer was shocking. I gave them multiple chances considering I wanted to support a young entrepreneur, and they let me down every time. I can't recommend this store at all--just unacceptably poor service.

Excellent Service! Took my cell phone to have a virus…read moreremoved and it was completed in under an hour. Working better than before now. Would recommend this Vendor.

From the owner: been doing repairs for over a decade we fix all kinds of…read morephones computers tablets ipad and game consoles

Outstanding service! He even threw in a few things for free! Will definitely visit again!read more

Had a screen installed which failed after 3 months. Paid $260 for it and tipped him $20…read more He didn't give me a receipt and said it would all be in the computer. Took it to his store to be looked at, and indeed the screen was junk. The owner wasn't there and the guy running the place said my information was NOT in the computer. The place stunk like weed and he said what do you expect me to do? I can install a new screen for $250. I told him absolutely not! I also had a $50 screen protector put on another phone and that wasn't in the system either! Stay away from this criminal! He is stealing our money and using garbage components. If I could give him 0 stars I would. What an idiot!!

Had an odd login problem on an older computer, others told me it cannot be fixed due to old OS…read more Well, JR Computer Service did it in less than 15 minutes. Very knowledgeable! He knew right away what to do! And the cost was very reasonable. Awesome customer service, explained all the steps. Offered solutions for better pc performance. I would definitely recommend for any computer issues.

This is an awesome place to service your computer needs. The best customer service you can find…read moreanywhere bye far!