My main line was backing up into my basement any time large amounts of water had been used (e.g…read morebathtub or washing machine draining). I called after the second instance, and they were able to get a plumber here to snake it right away the next morning. After an hour or so, I was informed the snake was getting stuck, and he had to call a camera guy in. Camera guy informs me that tree roots have damaged my line and a 30' section needs to be replaced to the tune of over 9k. I called a small local company for a second opinion. It wasn't tree roots - the line itself was broken and everything was draining into the dirt, hence the backflow when there was more water than could be quickly absorbed. They recommended the same amount of line be replaced, but for half the price.

Terrible company they take advantage of the public, overcharging on everything. I WOULD NOT…read morerecommend this company to anyone even if you're having an emergency. Just look at the other reviews on here and you'll see...

They replaced a shutoff valve from the street in tight area next to our water heater. Also replaced…read moretwo washer valves. They came on time, communicated the work requirements well, finished quickly, cleaned up well, and was fairly priced. Dan and Cade were great, and so was Amy. This was the second time to use them and I will use them again.

Smith Pro made a customer for life. Brian and his team replaced our power vented water heater…read more But it was the open and honest conversation before the sale. We would rather not have had to replace the unit, but Brian was honest and went through all our options. Their pricing was reasonable and the job was done timely. Our water heater heat control had been acting up for a few months and we called another Papillion plumbing company that charged us $375 for doing a reset that we later found on Google. We wish we would have called Smith Pro first. Learn from our mistakes and call Smith Pro first.

I had to have my back flow replaced for my sprinkler system, Jeffrey did an excellent job . That…read morebeing said I think their pricing was high, although I have never used a plumber before so maybe not. I would use them again and recommend them.

I have dealt with them multiple times over the years for bids, repairs, or replacements, and they…read morehave always been a fair bit more expensive than pretty much everyone else. Their techs have always been friendly and polite to deal with. Our most recent experience with them, though- wow. I will never ever use them again. I called and set up an appointment for a bid on a new AC. The guy showed up 3 hours late. By then, I figured he wasn't showing up and had gone on about my day. He told me that that's just how it goes and it wasn't really his problem because the customer service people are supposed to schedule them to show up at any point in a 6-hour window. He went right into telling us that we had to buy a whole new heating and air system that cost $22,000.00 without ever actually looking at our system. I told him we only needed a new air conditioner, not the entire HVAC system. But he also never even went and looked at the air conditioner that needed replacing. He argued with me when I told him our budget was $5000 for a new air conditioner, so obviously affording $22,000 was completely out of the question. He wouldn't hear it. I was gobsmacked by how extremely pushy, argumentative, and rude he was. We had to tell him "No, we are not signing up for anything on the spot; we just want a bid" probably 10 times before he finally left. I've never had any of their people act like that. When I told him we were getting at least two more bids before making a decision, his exact words were "Why do you need to get other bids? That's just stupid." Yikes!

Caleb and Dewey were very prompt, patient with my questions, and insured the job was done right…read more Great experience, would highly recommend!

On May 21, 2024, we discovered a leak coming from pipes in our unfinished basement. We put a bucket…read moreunder it and filed a claim with Select Home warranty. Two Men and a Snake, their contracted company, send technician Caleb out. He diagnosed that the pipes from the shower drain were leaking. It quit dripping when the shower turned off. He said it would be a 2-person job, and that he'd get approval from Select Home Warranty to proceed, and the office would call to schedule a second appointment. That was on May 22. No one has ever come back, despite my calling both Select Home Warranty and the 2 Men and a Snake office. I keep hearing promises and finger pointing between the warranty company and the plumbing company. I ended up having to hire a different plumber who fixed it in 90 minutes by himself.

Our hot water heater went out 6 months ago. We got a few OUTRAGEOUSLY HIGH quotes from plumbers on…read morereplacing it and decided a new water heater was out of reach for us. I saw J&T Plumbing's truck in town and thought I'd give them a call. After all, they're a local family business (as are we.) I'm so glad I called. They came out for the quote very quickly, and once we accepted their extremely reasonable quote, they got us on the calendar right away. They installed our new heater this morning and did an EXCELLENT job! Everything is neat and organized, and very clean! Renee at the office was so easy to work with and informative! Michael did the install and we couldn't be happier. They have earned our business forever.

We bought a fridge from NFM and didn't have the right valve set up. I called this company and the…read morewoman I spoke with to set an appointment was so helpful. She knew exactly what we needed because of their experience with this issue and NFM. I told her I would not be home but my partner would be as he's in a wheelchair, so please ask the technician to give him time to get to the door. She asked for his name and number and she'd have them call ahead to give him plenty of time to get into his wheelchair. The technician was also extremely helpful and kind with my partner. They actually offered to help with more than what we requested and we can't thank them enough. Above and beyond all around. Thank you!!! Will definitely be using this business for any future plumbing needs.

Second time Chris has come out for a quick fix and has been communicative and efficient both times…read more Would definitely recommend.

From the owner: Western Iowa & Omaha Metro Commercial/ Residential Plumbing Services: Water softeners, water…read moreheaters, tankless water heaters,filters, fixtures, walk-in showers, leak repairs, remodeling and pumps we look forward to earning your business! We continually strive to exceed expectations by ensuring that each client receives the very best service. Straight forward water heater prices that are affordable!

We've used this company several times. The first was when NFM wouldn't install our new dishwasher…read moreand needed a professional plumber to do so, this company was the recommendation from the mart. They did a great job in a tight space so when we needed to fix a leaking toilet they were our call. Next we wanted a second opinion on a bid to replace our heat pump. The first company said the entire unit needed replaced. Eyman's very knowledgeable service tech walked us through all of the tests and measurements he did and got it working great. Great to have a company we can trust to not just jump to the most expensive option!

Service request was understood and professionally received. Throughout the several days visit, the…read moretechnicians demonstrated discipline, skill and timeliness. They showed pride in their work. The resulting work performed met our expectations, on time, and on budget. Although I'm in no hurry to see them soon, I will not hesitate to call Eyman Plumbing when the need arises.

Did great work. The plumber was professional and efficient. Haven't had an issue with any of the…read morework done.

From the owner: Plumbing Works provides plumbing services, drain cleaning, gas line repair and installation, sewer…read morerepair, water heaters, and replacement services to the Bellevue, Omaha, Papillion, Gretna, Elkhorn, and surrounding areas.