On Time Towing & Recovery

3.8 (12 reviews)

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Open • Open 24 hours

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Seebs B.

4 years ago

So thankful to have found on time towing & recovery. Professional service, the driver operator was polite and on time.

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Cristina P.

200

4 years ago

Very reliable truck company, Also very good on time. Totally recommend call if you ever need someone reliable .

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Amanda N.

158

4 years ago

It's 5:30am in the morning and I have called lots of times and no one answers the phone I drove to their location where my vehicle is currently at I see my car from the gate I rang the bell that's their available and no one come to the gate or anything it's almost 6am and still no call back and nobody is at the establishment to my knowledge tow companies are supposed to be 24/7 for the customer to pick up vehicles since they tow cars 24/7 right or at least have someone that's on call to pick up phones. Very disappointed with my first time experience with this company in the future if I need a tow company pacific towing will not be on my list of companies to call read more

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Scalla A.

4 years ago

On Time Towing & Recovery we're definitely on time, fast, reliable and affordable! They were very polite and professional. They handled my car with care. I was very satisfied with their service! read more

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Z P.

111

4 years ago

I will recommend everyone I know to on time towing and recovery they were super helpful in getting my mom's car towed I called in to help her out and they were so patient and helpful over the phone also my favorite feature was tracking them so I could give my mom an exact time of when they would be there which gave her peace of mind. Thank you on time towing for being on time!! read more

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Joe W.

147

4 years ago

Do not use this tow company. Our nanny got into an accident while we were out of town. The car needed to be towed to a repair center and she requested that they take the car to a nearby place (Caliber). On Time Towing and Recovery, who seems to be in cahoots with Precision, ignored her request and took the car to Precision Auto Body & Paint. I suspect they have done this numerous times in the past. Very unethical people. read more

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Abduala A.

We would never take a car somewhere against the customer will, the…

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Farah J.

4 years ago

My car got absolutely wrecked and they came immediately. Best service i've ever had with low prices. 1000% recommend!!

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salih m.

103

4 years ago

Had an issue with my car recently. I was on the side of the 8east and my truck was stuck on the side of the freeway. I came to Yelp to find a 24/7 towing company. Gave "on time" a call and they were on it. I felt that the price they gave me was affordable and right now in this economy AFFORDABLE is what we need. They towed me to the nearest Toyota dealer and I went on my way. The driver of the tow truck was a younger gentleman and super cool and was quick when it came to hooking up the truck. Boom boom boom 2-3 seconds and we were on our way. Anybody than can get me taken care of and still make it on time to work has my respect! Thank you Zack & Abdullah read more

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Barwari S.

4 years ago

The name says it's all! I appreciate the customer care this team delivers in a timely manner. Having your car towed or having any car towed is never an easy process, but it's always nice to rely on these people when you do. I would highly recommend reaching out! read more

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Sandra K.

211

4 years ago

Omgggggg so grateful for all the help I got from on time towing & recovery . They were so fast and polite and I felt safe with them . They will always be my to go to guys read more

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Jeff C.

4 years ago

I sent a text message and a voice call with no response been a couple hours. They might be out of business. It's Friday morning. A couple minutes after posting this review they called me on my cell phone and harassed me for posting a review about them not responding. read more

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Abduala A.

Never got a call from you, you texted our company phone that doesn’t…

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More info about On Time Towing & Recovery

El Cajon, CA 92020
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(619) 601-6909
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Does On Time Towing & Recovery take credit cards?

Yes, On Time Towing & Recovery takes credit cards.

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Yes, On Time Towing & Recovery has free WiFi.

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1 Review

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Hook Up Towing

5.0

(167 reviews)

Came to rescue me when my alternator went out. I was in a rough spot on the highway off ramp and he…read moremade it look easy Safe and friendly, I saved his contact info in my phone for the next time I need him(which I hope i don't) Thanks for being awesome!

Super honest and responsive with great value. Came at appointed time, unlock my car door and…read morecharged up my car in less than 5 minutes. Thank you for the help.

AIM Towing and Recovery

4.8

(28 reviews)

Super Towing arrived as promised, 35 minutes! I have a classic car that needs a flat bed tow truck…read more The tow service arrived on scene and carefully and with precision loaded my car. The driver noticed my exhaust tip was going to hit and made accommodations to prevent damage. These guys will be saved in my contacts.

If any of you need your toolbox moved from your home/shop this is the place to call... Had a great…read moreexperience with them and they took the extra precautions to make sure my toolbox didn't take any damages... 10/10 service!

Clancy's Towing

2.9

(62 reviews)

I had to get towed from outside of ocotillo to San Diego. Was charged $500 which I think is a great…read moreprice for the situation I was in. Alex , the driver helped us out and was more than helpful. Super chill friendly tow truck driver, easy to talk to and we were talking and exchanging truck and dirtbike stories. Great guy! Unloaded the truck at the dealership with ease and had no problems with this service again. I will be asking for Alex again if I ever need a tow

Supposed to pick up a car to buy. Didn't show. After a couple of days they called after I…read morecomplained to SellusCars. Driver you know you're shady. Don't make me expose what you really did. Super shady both SellusCars and them. You're welcome

R&D Roadside Service

5.0

(8 reviews)

Car literally popped a flat tire and within 10 minutes Dominic pulled over, reversed over to my car…read moreand offered his services even though he was off the clock. Got the tire off and the spare tire on within the next 10 minutes and we were on our way. Solid service And very grateful for the charity. 10 out of 10 would use service again even though I wasn't even looking.

Called R&D for a dead 12V car battery. Dominic responded quickly, testing then replacing the dead…read morebattery. R&D was professional and efficient, at a reasonable price.

Jonathan's Towing

4.4

(42 reviews)

I had a flat tire, called triple AAA, they referred me to Jonathan's towing…read more Alex was the guy who fixed my tire in less than five minutes. Alex was kind and helpful. I did not have to wait forever, he took about 15 minutes to get to my location. Excellent service!

Expect your vehicle to to be cleaned out of ANY valuables when these guys tow your car, twice now…read morethey've towed my wrecked cars and they steal everything of value, they have free pass to do so. It says all over their yard 'not responsible for loss or theft'. These jerks just rip you off, period.

Tow For Less

4.7

(44 reviews)

*Answered the phone the first time. *Showed up INSANELY…read morefast. *Vic who showed up had an amazing attitude. *Offered me to ride with him. (Excellent driver) *Although my car looked like Jake Paul after fighting Anthony Joshua, Vic was so very careful with it. *Considering all this it was also fairly priced (: ***10/10 ***

Good service. friendly driver. good customer service. okay price, one of two of the best price i…read morecould find for distance. i had two passengers, here didnt mind it which was convenient with the distance i was going.

Torres Towing Services

4.6

(18 reviews)

They came by fast they took care of me gave me a fair pride got the job done less than 10 minutes…read morehighly recommend them

Very timely and extremely competitive pricing. He was able to bring a flat bed for our AWD vehicle.read more

USA Towing & Recovery

4.2

(586 reviews)

My name is Judy my car wouldn't start and my insurance company sent USA towing and recovery. I…read morewasn't off the phone for about 10 minutes the tow truck was pulling up almost no waiting time. If i didn't have towing with my insurance this is whom I would call to help me. The driver handled my car with care and treated me with respect. Thank you USA Towing and Recovery I will recommend you to anyone I know that needs towing

Needing service is stressful and your technician took care of everything and was knowledgeable.read more

C & v towing

5.0

(3 reviews)

C&V Towing came to help me out when I needed my car towed to an auto shop after half of my wheels…read morewere unfortunately stolen. Due to the strange nature of the situation I was in, it turned out to be more difficult that usual to get my car onto the flatbed. The driver was able to problem solve with me and we thankfully got the car onto the bed after jerry rigging some spare tires. It was a huge relief as we were under a time constraint. The driver was very cautious and professional, which came to be appreciated. I would highly recommend choosing them to safely transport your vehicle.

Best towing experience I had! Marzooq was on time and such an amazing person. He was extremely…read morecareful loading up my car, and has amazing towing prices!

Loyal Towing

4.7

(476 reviews)

Memo is the most honest, warm hearted individual!!! My Allstate app stood me up for 3 hrs waited…read morefor roadside help. Memo drove in front of me (i waived for help) while waiting. Suddenly, he stopped the stuck and opened up my door. God sent him to my way. Please ask for Memo, Loyal Towing. Thank you Memo!!!

If incompetence were an Olympic sport, Loyal Towing would be standing on the podium--medal…read morepolished, anthem blaring, and absolutely no self-awareness in sight. This rating is solely for the office staff/dispatch. Honesty and customer service is not part of their business model. In speaking with Brenda and/or Karen, basic questions were met with lies, attitude, or indifference. Their best tow driver whom delivered my vehicle also expressed concerns about their unprofessionalism and condescending behavior. The reason for the delay in arriving ? Pure fiction. Dispatch stated "there was traffic" and it really turned out to be that they added another vehicle pick up to my AAA service call. The tow driver stated that the office staff was not truthful and should have communicated this to me. When the truck finally did show up, my vehicle was not on a flatbed and the experience got worse. My vehicle was towed for 70+ miles on a wheel-lift. It was picked up first and placed on a flatbed, then transferred to a wheel-lift upon pick-up of a second vehicle. Just awful. In speaking with AAA, they were livid and advised me to inspect the vehicle for damage as a flatbed was requested on the tow order. If you enjoy being treated like a second class citizen, this is the company for you. Otherwise, do yourself a favor and look literally anywhere else.

Toyota of El Cajon

4.2

(1.8k reviews)

Following up on my review from nearly three years ago, I want to go out of my way to acknowledge a…read morefew people, as well as the dealership. In my years, I've done business with nearly a dozen dealerships. From the basic, no-frills financing, to this all-inclusive warranted financing, I've experienced it all. Toyota of El Cajon is, without question, the best I've ever experienced, even long after the contract ink has dried. There was an issue with a less-common extended coverage that didn't go as expected. Jose, my service advisor, did everything he could to get it resolved. When he hit a wall, Laura B. got involved. Laura is what some businesses refer to as "a fixer". She relayed what she was doing and who was involved. The list was not a short one. When things were ironed out, she was able to obtain results that kept the dealership and Toyota in good standing by acting in good faith and resolved the warranted coverage to my satisfaction. I will continue to support both Toyota and Toyota of El Cajon!

I have trusted this Toyota dealership to service my vehicle for the past 10 years and never…read moreexpected to leave feeling this disappointed. I brought my vehicle in for a routine oil change, something this dealership has performed many times over the years. After the service, I was informed that the oil drain plug had been stripped and that I now needed to replace the entire oil pan at a cost of approximately $740. Prior to this oil change, there were no leaks, no warning signs, and no issues with the oil pan or drain plug. The damage was discovered only after the dealership performed the service. It is difficult to understand how a routine maintenance item could suddenly become my financial responsibility when the problem arose during the oil change. What is most disappointing is not just the cost, but the lack of accountability. After being a loyal customer for a decade, I expected the dealership to stand behind its work and make a genuine effort to resolve the situation fairly. I received a call from Mr Anderson informing me that he would take care of labor and I would need to pay for parts. I informed Mr Anderson that I did not feel comfortable taking my vehicle back to them since they were not truthful for the beginning. I told him where I would be taking my vehicle and he told me to keep him posted of charges and that he would take care of labor. I gave him the verbal quote and he had no issues other than if the dealership would be charging me a diagnostic test. I told him no and if they did I would give him a call back. Vehicle was repaired and invoice sent to Mr Anderson. Two weeks later and he has not paid for the repair. Customer loyalty should matter. Unfortunately, this experience has caused me to lose confidence in a service department I trusted for many years. I hope the dealership reviews its service procedures and how it handles situations like this so other long-time customers are treated more fairly

Discount Tire

4.1

(426 reviews)

Wow Kenny and his team made me feel great. Bought a set of four new tires and price matched the…read moreInternet price. I drove home and got a screw stuck in my tire the same day. They fixed it the next day. Always go to discount over Costco in my opinion. You will save $ and have better customer service. Pro tip: always get tread wear rating above 500 If you want your tires to last.

After being made aware of my concerns. The Discount team worked to make sure I was…read moreMade happy. They refunded me and all is well:) Thank you Rich:)

Ed Hanson's Muffler Service

4.8

(319 reviews)

I've recently taken 2 of my cars to Ed's. A Nissan 300zx, and a Mitsubishi 3000 gt…read more I didn't like the sound of one of them so I told him how I felt about it and he made it right and it sounded BEAUTIFUL. I highly recommend Ed's muffler service for any car enthusiast looking for the perfect sound and quality. He was very understandable and he worked with me on the price. Thank you again Ed!

We have a older suburban that has been sitting idle for years. Occasionally we round start it and…read moredrive it down the street, but now we need to use it. The check engine light was on so we couldn't smog it. Took it up our mechanic in Santee and they found a problem with the catalytic converter. They said one side was bad and recommended Hanson's to get it fixed. I called Hanson's and was able to get an appointment for the next day. While the car was there they found another problem that was an inexpensive fix. They were able to install the cat and make the other fix the same day. Overall I am very impressed with the work, service, and advice/direction I received from Hanson's.

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14 reviews that are not currently recommended

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Mina A.

4 years ago

My car was stuck in the street and i needed the fastest service to help me tow my car i called on time towing and they were definitely on time they arrived 15 minutes earlier than i was told and they took great care of my luxury car I've had the best customer service experience they towed it to their own body shop and made sure i was physically okay now a days people never give this type of care and service to their customers I highly recommend on time towing its the best towing company in San Diego i had many experiences with other towing companies but no company was near as good as on time towing prices were so affordable for the service they provided i was amazed. read more

Saz H.

4 years ago

My car got stuck on freeway, i came on yelp to find the fastest towing service because i was in rush. I called (On Time Towing and Recovery), they responded Very fast and came in a very short time like shorter than what i was expected. My car got towed and handle with care, and the guy was super polite and professional. Definitely Recommend them.. read more

Mohamed K.

116

4 years ago

Excellent customer service! My car broke down on the highway and it was already stressful enough.. but on time towing and recovery came to me in a timely matter and made sure to take care of me and made things simple and easy. Totally recommend! read more

Marianna D.

4 years ago

The best customer service, I was on the freeway and I got two flat tires. Phone was picked up within the second ring. They sent someone over to fix them both. Very fast workers. Highly recommend on time towing. They're truly on time! read more

Marquez P.

4 years ago

They picked my work truck up it was full of tools And took me home I have a driveway that's hard to turn around in, the driver was great made everything a no problem , I will use them again. read more

Saifn Z.

4 years ago

If you ever need towing call this experts. I called to tow my car to the mechanic and they were here within 20 minutes and got the job done so fast. Thank you again for the best service. read more

Sevan A.

163

4 years ago

I got into an accident and on time towing gave me the best eta to get my car out of the way and gave me an affordable quote. Good and fast service they were so patient and professional. read more

Karen D.

4 years ago

someone was blocking my drive way and they came in a timely matter to move them. nice drivers and great customer service. probably will use them again in the future. read more

Fen K.

4 years ago

My experience was great. Arrived within minutes Amazing service. always available and on time. I would definitely recommend it to all my family and friends. read more

Zaman A.

4 years ago

Amazing service, literally called at 3am and got the help i needed, definitely recommend them. Best towing company in California

Hanaz S.

4 years ago

My experience with On time Towing & Recovery was quick and extremely helpful. Very pleasant !

Taghrid R.

4 years ago

Best service ever and veryyyyyy fast and friendly thank you guys so much for you efforts lala

S M.

119

2 years ago

Worst people to deal with when it comes to your car. They are liars, and scammers. Be aware

Adian A.

4 years ago

Definitely Recommend it ! very reliable

On Time Towing & Recovery - towing - Updated July 2026

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Why does Yelp recommend reviews?

14 reviews that are not currently recommended

On Time Towing & Recovery - towing - Updated July 2026

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On Time Towing & Recovery Reviews in Other Languages

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Hook Up Towing

AIM Towing and Recovery

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14 On Time Towing & Recovery reviews that are not currently recommended

Why does Yelp recommend reviews?

14 reviews that are not currently recommended

On Time Towing & Recovery - towing - Updated July 2026

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