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    Onassis Skin

    4.9 (69 reviews)

    By appointment only

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    Services - Onassis Skin

    Acne treatment

    Anti-aging

    Skin brightening

    Onassis Skin Photos

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    2 years ago

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    3 years ago

    Mathew is truly the best at what he does. Would recommend him to anyone I know. A great artist.

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    3 years ago

    Matthew is a gem and I've loved the results every time I've come to see him! He is so detailed and has the best bedside manner!

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    Page 2 of 2

    Ask the Community - Onassis Skin

    Review Highlights - Onassis Skin

    Matthew is in a league of his own, and after 5 years as his client, I can say that with full confidence.

    Mentioned in 53 reviews

    Read more highlights

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    Jennifer Ahdout, MD

    Jennifer Ahdout, MD

    4.9
    (169 reviews)
    0.5 mi
    $$
    Certified professionals
    Locally owned & operated

    Dr.Ahdout is so kind, genuine and intentional in the way she practices medicine. She is a great…read morelistener and I really feel like we are on the same team when discussing my/our goals whether it be medical related or cosmetic. I am grateful to have found her.

    DO NOT TRUST ROXBURY INSTITUTE! I believe Jamie especially has repeatedly shown BAD-FAITH,…read moreUNETHICAL, GREEDY, DECEPTIVE, MANIPULATIVE, MISLEADING and COERCIVE conduct and tactics that are primarily focused on keeping your money and not refunding you for what I consider a botched cosmetic result with even hard bumps under the skin that Dr. Ahdout had to manipulate which was painful. The focus should be on transparency as well as patient's health and well-being - not GREED. They also violate boundaries. Dr. Ahdout gave me her word that Jamie would not contact me further. Yet, Jamie contacted me despite my numerous written and verbal requests to cease contact. I believe I may be able to file a police report for harassment. Additionally, I believe Jamie even went as far as providing DECEPTIVE MISINFORMATION about matters that can affect health in further attempts to not refund me. I believe this is highly unethical and concerning conduct especially for a dermatologist office. I am posting this review after multiple attempts to resolve this matter. I left a message and sent emails the first time and I did not receive a call from Dr. Ahdout. The same thing happened a second time. I posted a review the first time and Jamie called right away so I removed it. When I went in to show Dr. Ahdout the result of her work - I felt gaslit because she was questioning me as to why she would do a job like this. She again asked on the phone yesterday as what I think happened - a question she herself should answer. She then said there are no before and after photos. I reminded her AGAIN that I have before photos on my phone that her own assistant took. Dr. Ahdout then asked if I would agree to a credit. I declined. She then said that they have a "policy" that once a patient asks for a refund they can't return to the office. I informed her that I would not want to work with a business that has punitive policies. I believe both her conduct and Jamie's conduct revolved mainly around keeping my money. When I first brought up the refund, Jamie immediately became aggressive on the phone and used what felt like patronizing repetition. She kept repeating my name aggressively as soon as I mentioned a refund, which felt like an attempt to cut me off and silence me. Jamie even went as far suggesting that the tightness was "normal". She even pointed to her face claiming she felt the same. I knew the tightness was not normal. When I asked Dr. Ahdout, she confirmed that it was not normal. I do not appreciate being gaslighted or having my concerns normalized as though this is something I should simply tolerate. This involves health and providing misinformation to patients can have great liability. Jamie also asked if I would want to do a correction. I declined. I noted in my review and also in an email to Dr. Ahdout's as well as during her call yesterday that I do not want to interact with Jamie at all. Dr. Ahdout GAVE ME HER WORD that she will call me back herself. Dr. Ahdout did NOT keep her word. Instead Jamie called and went back and forth attempting to claim that it wasn't 2 items I purchased and it was 1.5. She said Dr. Ahdout said there was "a confusion" and it was 1.5 items. I informed her that's false. Besides Dr. Ahdout's own prior confirmations - the invoice is more than clear. I explained, again, that Dr. Ahdout confirmed with me TWICE, once in front of her own assistant in person and again on the phone yesterday, that it was 2 items. Jamie went back and forth for at least 10 minutes arguing. I kept asking her to ask Dr. Ahdout. She refused 3 times and continued to argue. I kept mentioning what I paid for. She finally checked my invoice although she had ALREADY SEEN my invoice as she is the one who charged me AND even emailed it to me. She FINALLY agreed it was 2 items. I believe these practices are EXTREMELY DECEPTIVE and GREEDY. Then Jamie said their "corporate" is going to send me an email to sign "a form". I told her I'm not signing a release form as I need to see another doctor. Patients should not be forced to sign a release form to receive a refund. Jamie said their corporate "requires" this and that they will contact me. AGAIN, she displayed a pattern of violating boundaries and as soon as I would say their corporate did not have my consent to contact me - she would BLATANTLY REPEAT they will contact me. I informed her that at this point I have to do a full chargeback on the 2 items. I contacted my bank and did a full chargeback on the agreed upon amount. If they create ANY extra emotional distress and dispute the chargeback - I will immediately involve my counsel without further notice and use ALL legal remedies to not only obtain my money in full, but to also hold them fully liable for all damages including corrections needed and the emotional distress caused related to this matter and their conduct. I will also expand my online review to other platforms as I see fit.

    Photos
    Buzzfeed featured the Vampire Facial at The Roxbury Institute
    Buzzfeed featured the Vampire Facial at The Roxbury Institute
    Jennifer Ahdout, MD
    Buzzfeed featured the Vampire Facial at The Roxbury Institute amassing over 3 million viewers tuning in to see the treatment.

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    Buzzfeed featured the Vampire Facial at The Roxbury Institute amassing over 3 million viewers tuning in to see the treatment.

    Onassis Skin - medicalspa - Updated August 2026

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