Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Dino is the type of professional you are looking for. He is very thorough and knowledgeable…read more I'm a tenant in a single-family home that has issues with flooding and organic growth (mold). I, like so many others have dealt with landlords who don't like to fix things properly. If you know, you know. He educated me on these issues and the causes of them and provided an in-depth report for me to utilize in my fight for proper repairs! Worth every penny! Definitely keeping his business card!

Stop looking -- this is your guy…read more Dino is extremely personable and easy to trust. From the phone call to set up the appointment through a check-in call afterward, we felt cared for throughout the process -- like I'd adopt him as my dad if I could. He is also extremely professional and thorough; he documented everything in great detail, which will be helpful as we plan minor repairs over the next few years, and educated us along the way. As first-time homebuyers, the inspection was daunting but I'm so glad we went with Anchor-Safe. You get what you pay for here.

We had AKME complete a water restoration project in our basement, and I couldn't be happier with…read moreour decision. From the very beginning, Steve was outstanding. He came out personally for a full consultation and walked us through the entire process step by step. He explained exactly what needed to be done, why it was necessary, and what we could expect throughout the project. His knowledge and experience immediately gave us confidence that we were making the right decision. The quality of the work was A+. The crew showed up ready to work every day, was extremely respectful of our home, and worked incredibly hard. They communicated with us throughout the entire project, kept us informed of their progress, and always arrived when they said they would. As with many restoration projects, a few unexpected issues were discovered once work began. Instead of surprising us, Steve took the time to explain everything thoroughly, discuss our options, and answer every question we had. This is a significant investment, and knowing the owner was just a text or phone call away provided tremendous peace of mind. If you're looking for a company that values honesty, communication, and quality workmanship, I highly recommend AKME. Steve and his team exceeded our expectations, and we're extremely grateful for the care they took with our home.

Steve and his team did an excellent job sealing our crawlspace. Steve kept us well apprised of his…read moreteam's progress. There were no surprises around price, and the team delivered exactly what was expected/communicated in the initial consultation. Highly recommended, would work with this team again.

This company is very professional and accommodating! They anrrived and performed the service…read morequickly! They quoted a price and stuck to the price quoted. The technicians explained everything and showed me before and after pictures! I highly recommend them for your duct cleaning needs! I'm very pleased!

Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

An amazing experience with this cleaning service, highly highly recommend! Will only be using this…read morecompany from now on after other mediocre experiences.... For 1b1b in fairly decent condition it was $195 base for a move in move out cleaning, an amazing price and an amazing job. The customer service was awesome with a simple call to set up the appointment, and the ladies came on time and were very friendly. The room was sparkling clean when they were done, and they even paid attention to the small details. They got rid of hard stains on the glass cookware too, really impressed with this company!

I never got an answer to my service request through Yelp nor did they ever answer my calls…read more I would have appreciated a simple,we do not take new customers,so I can finalize my plans instead of waiting. Very unprofessional!

I had my ducts cleaned in November after having some major construction done within my home. The…read moreowner of All HVAC Services had referred me to ZeroRez stating that in his opinion, they were the company that did the best duct cleaning from any of the companies he'd seen. So, I called & set up my services. The two guys that came out were professional and did a great job cleaning the ducts as well as the dryer vent. They stated that everything was back in place, turned the lights off in the attic & closed the door. They provided before and after photos of the inside of the vents. I was happy with the work. Stupidly, I didn't think to go in to the attic to double check. I even referred some of my neighbors to ZeroRez. That was until I recently had an issue with my a/c which prompted me to go in to the attic with All HVAC Services owner. When we went in to the attic, we found some of the ductwork laying on the floor & the webbing that had previously held the ductwork in place was cut & laying on the insulation in my attic. Needless to say, I was pretty upset. The owner of All HVAC Services told me to contact ZeroRez to let them know, so I called. That was almost two weeks ago & still haven't received a call back from a manager. All HVAC Services owner was apologetic since he referred me to ZeroRez. The owner fixed the duct work and added it to the other items I had to have fixed. In the end I'll say, the initial cleaning was great. Neither I, nor the HVAC team could figure out why ZeroRez cut the webbing from the duct work as this was not necessary and ended up costing me more money. They could have at the very least notified me that they had to cut it for whatever reason, but failed to say anything. I could have had it fixed right away if I had known. ZeroRez customer service, when it comes to issues/complaints is not good. I expected more given the way the company initially started its service with me. I'm very disappointed in the overall outcome and tbh, not sure I'll recommend them to anyone else.

TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.