Mama's Cleaners is hands-down my favorite dry cleaner and truly the best in the Bay Area. From the…read moremoment you walk in, you're greeted with the warmest, most polite customer service. The staff is genuinely kind, attentive, and clearly cares about both their customers and the clothing they're trusted with. You feel confident leaving your items here. Their turnaround time is impressively fast, yet the quality is never rushed. Prices are extremely fair and very reasonable, especially considering the level of care and detail they put into each piece. They are incredibly organized, which makes drop-off and pickup smooth, easy, and stress-free every time. The location is another huge plus--it's right in a super cute part of downtown Lafayette with plenty of shops, cafés, and things to do nearby, so it's actually enjoyable to stop by instead of feeling like a chore. Most importantly, the cleaning itself is exceptional. I brought in my puffer jacket, which can be tricky to clean properly, and it came back looking absolutely perfect. It was spotless, refreshed, fluffy, and smelled amazing--like new. No residue, no stiffness, no weird odors--just beautifully cleaned with obvious attention to detail. You can tell they truly know how to care for high-quality and delicate items. Honestly, you will not find a better dry cleaner in the Bay Area. Don't risk your clothing anywhere else--come here only. There's a reason they consistently have 5-star reviews, and they absolutely live up to the hype.

I love mama's! I drive from Walnut Creek to go to see her because she makes me so happy, and the…read moreService is excellent! Even my boyfriend said "they are plenty of dry Cleaners in Walnut Creek, why don't you just to go to one over there?" I tell him, it's the whole experience. Try her out, you won't regret it! Service, with a smile!

Good local dry cleaning that can also do alterations. It's in a convenient location near some…read morestores with plenty of parking. Cash is preferred to avoid n extra 3 percent fee

While the woman working here is very nice, this establishment completely ruined a one-of-a-kind…read moresilk dress. My husband brought the dress in specifically to see if a tough stain could be removed. They sent it out to a third-party cleaner who they claimed has "been in business for 30 years." Not only was the stain still there (which we understood was a possibility), but the dress was returned in complete disarray. It came back looking like an accordion, with a new snag on the shoulder, a pen mark on the collar, and random dirt marks. The original stain wasn't even in a noticeable place, but the new damage is impossible to miss. To make matters worse, the employee handed the dress back to my husband without a single word about its condition; I only discovered the damage once he brought it home. I sent photos and even brought the dress back in person to show her the damage. She offered to ask the third party what happened, but I refused to leave the dress in their careless hands a second time. I don't even want money--the dress is irreplaceable. I just wanted acknowledgment, an apology, and a shred of accountability for handing over an item in that condition. Unreal. Save yourself the risk and go to Mama's just a few stores down. Don't trust them with your clothes.

This place is so clean! The lady that works there I don't know her name but she is always cleaning…read moreand refilling the stuff. They have a coffee machine for the customers along with water which is nice. I came here before and had issues with a washer and they refunded me my money quick in the past. I use to go all the way to concord to big wave. This place is really nice only thing that sucks is you have to pay for parking

As a first-time customer, I visited this laundromat on a Sunday morning to wash large bedding…read moreitems. I used two of the large-capacity machines for duvet inserts and a separate machine for a mattress pad, all with the same detergent. The mattress pad came out clean and smelled exactly as expected, but both duvet inserts came out with a very strong wet dog odor. The laundromat did offer to reimburse the two $17 wash fees after i emailed them, which I appreciated. Unfortunately, the issue became much larger than that. I took the duvet inserts home and attempted to rewash them, only for the odor to transfer into my own washing machine. I am now spending additional time and money running cleaning cycles and sanitizing my washer. Meanwhile, the duvet inserts still smell. Tons of Bubbles suggested I pay an additional $80 for their wash-and-fold service in the hopes of fixing both items. Instead, I have taken them to another laundry service and am hoping they can be salvaged. As of this review, the issue remains unresolved. I still have two smelly duvet inserts and may ultimately have to replace them entirely. What ultimately prompted this review, however, was the customer service. My husband called hoping to calmly discuss the situation and find a solution. Instead, Deanna became confrontational, blamed us for the issue, and stated that customers are responsible for cleaning the machines before use as staff arrives at 9am to do cleaning inspections. That explanation was surprising. If the laundromat is open and available for customers to use, it seems reasonable to expect the machines to be clean and ready for service, regardless of whether staff are currently on-site. Customers should not be expected to inspect or sanitize commercial washing machines before every load. Problems happen. What matters is how they're handled. Had this been addressed professionally and respectfully, I likely would have remained a customer. Instead, I was left with bedding that still smells, additional expenses, time spent cleaning my own washer, and a customer service interaction that was unexpectedly hostile. Based on both the condition of the machines and the way this situation was handled, I would not return.

I had an absolutely amazing experience with Creative Alterations. I brought in 10 incredibly…read moreimportant items from my wedding including my couture wedding dress, a vintage rehearsal dinner dress, my after party dress, a beaded welcome party dress, my husband's tux, and several other pieces. Every single item was treated with the utmost care, professionalism, and attention to detail. Joseph, the owner, truly makes this place special. He is such a warm, kind person and someone you genuinely feel good about supporting. You can tell he loves what he does. He takes the time to get to know his clients (and even their dog, in our case!), which makes the experience feel personal and memorable. After cleaning the items, Joseph personally called me to let me know they were ready, which I really appreciated. When I picked them up, I was blown away, everything was cleaned to absolute perfection. If you're looking for someone you can trust with your most meaningful and delicate garments, this is the place. Highly, highly recommend!

Inconsistent pricing. Brought two pairs of jeans in- both needed 1/2 inch taken off the bottom…read more First pair I dropped off 2/9 and was charged $32 for original hem. Second pair I just picked up 3/5 and was charged $48 for original hem 1/2 inch. I said I was charged $32 my first time and immediately the man jumped down my throat that they never charge $32. Well, overall both prices are steep given... also here is proof you charged me $32 and then $48 However they did fit me in, and finished the work timely. I was just a bit upset about the change in price given my first purchase.

I've been taking my clothes to Hamlin for 20 years and have NEVER had a dress shirt come back with…read morea crease. And you get what you pay for. I'm in there weekly and everything looks great...EVERY TIME. He's open for 5 HOURS on a Saturday. Jesus, I think you can figure out when to get there.

Shrunk all my shirts, after dozens of problem-free washes from other cleaners. Unfortunately I'll…read morehave to keep searching in the area--too bad given the Lafayette markup on price.

Updating my review because I am back using this laundromat. The washers with the issues have been…read moreupgraded and I haven't had any issues. Come here for large loads and with new washers I have been a happy customer.

Place fuckin sucks. Dirty as hell, barely any machines work. Whoever the new owner is doesn't give…read morea shit and could care less about running a decent laundromat. Would give it no stars if I could

Omg! Creekside saved my life this week! My dryer has been out for a couple of weeks while I wait…read morefor a new one to be delivered. I had two wet loads, plus two weeks of laundry and bedding. They picked up from my work and delivered at home. Now I've had wash/fold services when I lived in SF. But this was not a service but an experience! My laundry arrived in these beautiful laundry bags. Folded and handled with such care. Everything arrived pristine, far better than I could have ever done myself. My sheets included a satchel of lavender that I plan leaving under my pillow tonight. Thank you Linda and Sherri !!! The price for what I received, very reasonable. I'm considering keeping this up because it was just so convenient and easy.

I really love this laundromat because it's always clean and comfortable. The owner changed the last…read morewash time to 10:30pm recently, this is very convenient for people who get off work late.

On premise service for laundry and dry cleaning. Nice family business with friendly smiles. They do…read moremend and alterations, mend wool sweater expertly too!

Took a dress in to get tailored. Completely destroyed an expensive dress and owner got defensive…read morewhen I asked her fix it. I was a good customer and now never coming here and would not recommend to my friends or neighbors!

I recently moved to Orinda so I had to find a new dry cleaner in my community. I'm a big fan of…read moresupporting local businesses. I found Clean Cleaners and there was an immediate connection! The staff is friendly and the service is excellent! I highly recommend them!

Had my tuxedo and dress shirt drycleaned here after a recent wedding in a tropical climate. Pricing…read moreseemed very reasonable for the shirt ($4-5) and considerably more for the tux ($28) - but not out of the ordinary. Both items were cleaned well and on time with no issues. Knocking a star off because I turned up with a wriggling baby in my arms and could have used some help moving the suit from the plastic wrap into my suit bag but the staff seemed disinterested in lending a hand for a minute.

I came in and requested help with 2 sweaters from the seamstress. I paid for half in cash and was…read moreprovided a date they'd be completed. I came in about 2 weeks past the date they were expected to be completed and was told they weren't even started. I was told to come back in a few days. Frustrating, but I understand things happen. I came back and was told again that they weren't completed and other orders were prioritized ahead of mine for rush delivery/repeat customers. I was told they'd be ready tomorrow morning. Now I feel like my kindness is being taken advantage of. Update to add: I was able to pick up on 4/25, finally. That's 4 weeks after I originally brought it in, and over 2 weeks past the date I was told they'd be ready.

The pricing and quality of my dry cleaning was great but the seamstress was a bit peculiar. She…read moreinsisted I try the dress on and then asked me how much I was willing to pay to have my dress hemmed because the stitching was difficult. She chalked up my dress and said she didn't want me to leave since she already did that work. I just asked that she give me her price since I needed a quick turn around. The dress was not pressed afterwards either and had to go somewhere else to do that. I'd recommend Oak Park for dry cleaning but not necessarily for alterations. I tried my best to work with the seamstress.