Today, 4- o1 - 26 Paschal once again went beyond my expectations. The technician. Dakota did an…read moreexcellent job. This is a 5 star company. I'm every happy. Thanks people.

Jake to the rescue! I purchased new appliances and the company that came to do the set up could not…read moreinstall the dishwasher because of a valve issue, so I called Paschal. Jake was able to come same day to do the repair. He offered to install the new dishwasher and did a fantastic job. He even cleaned the mess the other company left behind. I would 100% recommend Paschal.

We had 8 different HVAC companies give us estimates for a new heater and AC unit and we ended up…read morechoosing Ozark Mountain Air. So glad we did! They made sure to do the job right and didn't take any shortcuts. I really appreciate their hard work and commitment to making sure the new heater was working this winter!

They are amazingly responsive, and so so nice!! My heater had been on the fritz for so long and…read morewith all the snow i knew was coming i was getting worried. They fixed it so quickly (they were able to come out the same day i called!) and made it such a great process. i HIGHLY recommend them!!

About a year ago I posted about how satisfied I was with a particular A/C and Heating Company. In…read moreall actuality, I was really impressed with the service manager Eric Schein! Well as things would go, my a/c had another problem, not related to the first problem last year and I just happened to run into Eric at a restaurant. He said he had accepted another Service Manager's position at American A/C & Mechanical. Welp, I had another fantastic episode with Eric. He came out, had me back up and running in less than an hour. I don't know how I have gotten this lucky so far, but I have Eric at American A/C & Mechanical to thank for it. PLEASE, if you have a problem with your heating and A/C unit, or even if you are just getting a tune up, call American A/C & Mechanical, you will be glad you did!!! I am not a paid spokesperson! LOL Thank you again Eric!!! Another good thing, they have hired or are hiring the good people from the 'other' company that I thought was so great last year. Definitely recommend American A/C & Mechanical!

Amazing Experience! First off, turnaround time from call to install less than a week. Was notified…read morethe day before when they'd come out and install. Received a text early morning that 2 gentleman would come out (Santiago & Ryan). They arrived early in the morning and introduced themselves. In the conversation I had informed them I had a little one sleeping. All throughout the process they were extremely respectful and advised prior to making noise. For our service they installed a new AC unit which is amazing and cooled our house super fast! The price point was right on the money! 10/10 would highly recommend again to anyone!

Having decided to replace our 20 year old AC/Heat unit we called the 3 best reviewed companies in…read moreour area that were not less than 15 years in business. Anderson was the second company who came out and the company we ultimately chose. Why? Excellent reputation. Excellent product offered. Not pushy at all. Honest. No questions left unanswered. Mr Anderson was VERY knowledgeable, friendly, and respectful. He has our thanks for his time and for selling us our Amana AC and compatible heat unit. Work was done when promised within the time frame given. The installation crew was efficient, polite, respectful of us and our property, nice and cleaned up after themselves completely. The crew supervisor was by in the middle and again at the end of the install making sure all was going well. He went over everything with us and educated us on our new thermostat. All 3 men have our appreciation for making what could have been a stressful day an easy going one. Since install on 7/18/2023 our house has been a consistent 76 degrees as us set on the thermometer. Looking on our electric company web site (comparing the same temperature days before and after installation) we have a MUCH lower kWh usage with no other changes in our daily electric usage. The company and the product get 5 stars from this family!

During the recent cold snap that came through, our furnace went out. Anderson Air responded…read morerelatively quickly, getting a technician on site that Sunday afternoon who diagnosed the issue as the heat exchanger. It clearly had cracks rusted in the pipes and needed to be replaced. Monday - the supply house was closed Tuesday - the part was not in stock and had to be ordered Wednesday - heat exchanger replaced, then realized the control board had a short that also required a replacement Thursday 3:30 PM - finally got the furnace working again. We have 4 small kids at home, and my wife is pregnant - we were without heat for 5 full days, and Anderson's response was not urgent. Subsequently, the Heat Exchanger was covered under warranty and we were hit with a $2,300 bill for "labor". After asking for clarity this generic line from their pricing sheet included labor, "other parts" and refrigerant among other things. We were charged to refill the refrigerant when the heat exchanger was replaced... This is a reflection of faulty management, and taking advantage of customers. We will not be using them again.

We have been using Carlos at Comfort Heating & Air since 2011 always with outstanding and reliable…read moreresults. From complete a/c unit replacement to simple service calls. One call and we stress no more.

Air conditioner died. The big company that I use to check the unit yearly wanted $200 to look at…read moreit. Your man Carlos came out and fixed it for less than they wanted to look at it. You guys rock.