Dr Megan Sullivan is my Optometrist and she was very thorough about providing me the details of my…read moreeye care. Having diabetes, it's very important to have someone that can tell me how I am doing regarding my eye site. I know that I am in good hands, and feel comfortable speaking with her. The ordering of my new glasses is always easy and they make sure to utilize my insurance. The front desk lady was very nice and helped us get our next appointment scheduled for next year. Overall my family will continue to use Eye to Eye care as we feel we are in good reliable hands when it comes to our vision needs. Thank you

Do not waste your time or your benefits on this place. The staff has the unique skill of being…read moreboth rude and ignorant. None of the staff seems to know who is in charge or what services they provide. There is extreme turnover among the Optometrists. I gave them too many chances to ever go back.

Wow, such wonderful customer service! My teen son really wanted to wear contacts and it's a tricky…read morething to learn at any age. They were kind, patient and encouraging. We went back a few times and they would spend time helping him learn to get them in and out. They worked around his school schedule to make sure he could learn in time for basketball tryouts. It took a few times but he would have given up if not for the wonderful staff at HD eye care!

If I could give zero stars, I would. I went in for a simple adjustment, and they ended up breaking…read moremy frames. Instead of owning up to it, they tried to hide it by just handing them back with the lens out. When I confronted them, they refused to help and actually accused me of lying, suggesting the frame was already broken when I arrived. The lack of integrity and basic customer service here is unbelievable. Avoid this place if you value your glasses.

MyEyeDr in Englewood showed up on my health providers approved list of optical offices. I was a bit…read moreapprehensive to go, in the past other places are pushy and try to up sell their products. Not here. No pressure--just genuine and warm service, especially from the manager Holly. They also have a great selection of eyewear that's extremely well organized by budget/promotions, and style. They really streamlined the whole process. I initially chose a pair of glasses but got cold feet. When I called back the next day, Holly was incredibly understanding and patient. She even tried to hunt down the pair I wanted--but it had been discontinued. When I returned to find another style, the rest of the staff was just as kind and helpful. I finally found a pair I love, all thanks to their exceptional customer service. So glad I stumbled across this place--thank you!!

Eye Dr was good but I had to wait 45 minutes to get fitted for glasses. Went to pick them up &…read morewaited 50 minutes to be seen. A few months later went in to get an adjustment and after waiting 30 minutes I left

I have no clue where to start. Almost half year and I'm still waiting for them try on me contact…read morelenses, still they have tried many times on me contact lenses nor the correct measurement, prescriptions, . of course they will tell me so many excuses and blame my Eyes, which I had contact for 15 years It been so long so I end up buying from them glasses in meantime which I regret because even that not good quality whatsoever, the frame is really cheap plastic and price It's outrageous charging my insurance. I have no clue what people say about them, but we are not happy with their service at all. Not professional and not knowing what they are doing. I gave so much time and chance for them but it is just not there. Each time I have to take off work driving there wasting time and not getting results for half year. Very frustrating and disappointing.

I used to recommend this practice to everyone with eyeballs.... Then there have been a change in…read moretheir providers and both my husband and I got prescriptions that were wrong- not made wrong but written either too strong or too weak or not where the transition should have been in the lens. Rescheduling the visit to have the prescription corrected ended up costing us an additional copay based on the time it took for us to get back in. What a headache to finally get something we needed the first time. Do not recommend

It was my first time at Smoky Hill Eye Care. I needed to find a new optometrist since my previous…read moreone retired. Based on a recommendation from my bestie, Smoky Hill Eye Care was highly recommended. Getting an appointment was easy. (Bonus: They have appointments on Saturdays.) Office staff are very professional, and the testing done is thorough. They are upfront with communication about the costs of procedures and bill insurance appropriately. Dr. Puzzo was friendly and got my new prescription updated with ease. The only thing that took a little more time than I would have liked was the online questionnaire I had to complete before my appointment. There was no way to mark some questions with multiple answers, so you had to answer a question multiple times to have more than one answer. (In my case, it was because I have multiple allergies.)

Have been going here for five years and really like the doctors and staff here…read more Doctors are very knowledgeable and so very, very helpful and kind. My eyes have never felt better to be honest. The staff know how to order a year supply of lenses- always with a rebate code through the lens company and always get you the best deal when dealing with insurance. Whether you get Dr.Jones or Dr. Puzzo- I've seen both- your eyes are in great hands lol.

I needed a new prescription, they gave me the wrong one twice. Doctor was frustrated and got mad at…read moreme instead of looking for solutions. I asked for a refund and they just gave me 60% of the amount. I lost 215 dollars and I'm not able to see.

I continue to get my glasses from Envision. I love their professionalism and how thorough my exam…read moreis. Plus JK has always shown me frames and Progressive lens that I needed. Upgraded to a polycarbonate after shattering a lens in my previous Eyeglasses.

I've been coming here since I was a kid, never had an upsetting experience,everyone is always a…read moregreat help, except for Lauren. I came in to pick up contacts, I had questions about my insurance, for some reason it was an inconvenience for Lauren because she was "doing her homework" and ask me why she was doing it? I simply replied because I need the information. Had an attitude, gizzale told her to get back to her homework and helped me in seconds. I get it, but homework either needs to be done @ home if you can't help a paying customer.if a customer needs something it should not be an inconvenience. Please do better Lauren.

I have been coming to this opthalmology office since the mid-1970's with eye exams and consultation…read morefrom Dr Randolph Fincher. His practice has expanded to include an office in Centennial and has added additional physicians. My current doctor is Weston Sherwood (not yet on business card) since he just graduated last year. Over the years the office staff has changed but the service and care is top notch. They have all the current diagnostic machines. They accept all standard insurance plans including VSP. Their in house lab and eyeglass retail space have been served by Julie & Kyle as long as I can remember. They continue a standing policy that you can get your eyeglasses adjusted for free Mon-Fri and Sat till 1pm. They continue to hand out free microfiber cleaning cloths and alcohol cleaning sprays. Free parking around building with handicap ramps. Nice seating area.

I found this office through my insurance to remove a small cyst from my tear duct. While scheduling…read morewas easy and the facility is nice, the actual experience felt optimized for their profit rather than my care. I feel like they completely lost sight of the main reason for my visit. The Issues: Lack of Consent for Testing Before seeing the doctor, a tech administered pressure and glaucoma tests without my prior knowledge or consent. When I expressed nervousness, the tech brushed it off without explaining anything about the test or why it was necessary. Even though my insurance covered it, billing for unauthorized tests is a major red flag. Distractions & Upselling When I finally saw Dr. Burrell, she confirmed the cyst but immediately shifted focus to an "overpopulation of eye mites." I was instructed to buy two OTC OCuSOFT products at the front desk for $60 (which I later found on Amazon for $40). As for my actual cyst? She told me to use a hot compress on it for a month to see if it reabsorbs into my body and to schedule a follow-up. Padding Appointments During the intake, the tech asked about dry eyes. I casually mentioned they only get dry when I smoke marijuana, but they formally added "dry eyes" to my medical chart. The Runaround A month later, the hot compresses had done absolutely nothing. I called to ensure my upcoming second appointment would be the actual cyst removal. Instead, the tech told me the doctor wanted to use that visit to follow up on the "dry eyes" and eye mites, and just "assess" the cyst again before scheduling the removal. It shouldn't take three separate appointments (and three co-pays) to remove a minor cyst. After failing to reach an agreement for cyst removal to be done on my next visit, I canceled my appointment and decided I'll just find another Dr. If you want a provider who respects your time, your consent, and your wallet, I would look elsewhere. I felt "squeezed" for profit every step of the way.

I went there and saw Dr Eric Van Meter. He rushed through the exam Way too fast for me to properly…read moresee. When I told him the only vision issues I have is the common headlights glare during night vision. He then began heavily pushing surgeries... for cataract and cornea replacement!!!!!! Realy unorthodox and scary. Then they wanted me to pay over $500 out of pocket for glasses and they charged me $65 for the exam-- All of this even though they accept my insurance.