They had my 1988 diesel F250 for over a month, then avoided my calls. I then used my wife's phone…read moreand he picked up right away and had an excuse. I wound up taking my truck somewhere else. I work offshore and don't have much time at home, and it's not nice to be jacked around by people who are less than straightforward when my time home is valuable to me.

I took my 2015 duramax there for some suspension work to be done. Jerry was amazing, he took the…read moretime to go Over my truck with a fine tooth comb and even looked at things a second time after I said I was concerned. When it came to pricing for the work done, let's just say I budgeted much much more than what the actual bill came to be. I will continue to use Jerry and his shop for any of my automotive needs in the future, big or small. Everyone looks for that automotive shop that shoots you straight and isn't out to just pad their pockets with your hard earned money. Go here you won't be disappointed you did.

H&H has good customer service and the techs are very thorough. Very happy with the work.read more

Extremely knowledgeable, solid work!! Price is a little…read morehigher than other shops, but these guys are pros!!! Worth the extra $$ for peace of mind.

I recently had a remarkable experience at Dodge Ram in Shelton, WA, that I feel compelled to share…read more Faced with a major problem on a brand-new vehicle, I reached out to several dealers, but none were willing to help--except for Dodge Ram in Shelton. They were not only willing but also eager to tackle the complex issues that kept appearing and disappearing. Their team, especially Daniel Kuni and Aaron Heard, went above and beyond in diagnosing and repairing the problem. Their dedication and expertise were evident, and they handled the entire process seamlessly. These employees deserve a significant shout-out from the owners for their exceptional service. The customer service at this dealership is unparalleled. They are incredibly honest, transparent, and genuinely care about their customers' needs. It's refreshing to encounter a dealership that stands out in this way. Additionally, their veteran-friendly attitude and down-to-earth approach left a lasting impression on me. The pride they take in their work is palpable, making it clear that this is not just a job for them but a commitment to excellence. Because of this outstanding first visit, I am now a lifelong customer. If you're looking for a dealership with exceptional service and integrity, look no further than Dodge Ram in Shelton, WA. JP

Bought my a Ram Promaster new. A Ram service rep indicated this year that I should have received 4…read morecomplimentary oil changes. He said he added them to my account and that I could use them at any Ram service department with an appointment. Although I live in Shelton, I am doing cancer treatment up in Seattle that requires me to do radiation Monday through Friday. The Seattle Ram service department did not have any openings. So I made an appointment at the Shelton Washington service center. I drove from Seattle to Shelton. Upon arrival I was greeted by the service manager "Tommy". I arrived at 3:15 and he indicated that it was "too late" to do the oil change. I told him my appointment was at 3:30. He said "ok.. we'll it's just gonna take longer." Then he said that he didn't want to do the oil change because I had two dogs in the back. He said, " I have never done an oils change with dogs in the vehicle. This was humorous as I see dogs in vehicles at jiffy lube all the time. But I respect that some people have fears, so made it clear that they were locked behind the pocket door. My gut was telling me that he did not want to do the oil change and was saying whatever he could to make me turn away. I told him I drove from Seattle for this oil change and it's needed. He then stated that he did not see the free oil changes in the computer. I showed him my verification email from Ram reflecting the oil changes. He said, "the e-mail could have come from anybody." He refused to do the oil change unless I wanted to pay a hundred bucks. I have empathy for it being a Saturday after a long work week, I've been there. BUT, if I had a customer I sucked it up and provided quality customer service like an professional adult. This was a complete waste of my time, money (gas) and energy (exhausted from cancer treatment. They verified my information when I made the appointment and I made it clear that it was FREE. Car dealerships are really great at selling you cars with all the warranty promised but SUCK at honoring these promises. It's called being UNETHICAL. None of the other Ram Service departments from Portland to Seattle get good reviews. So add this one to the list.

Great prices and good service! He saved me $300 compared to what my dealer wanted and less shuab…read more. he even got me new rotors vs. turning them. Not ofter the labor was half the parts cost.

I had to have a brake line replaced. The service was excellent and the price was MORE than fair!read more

Visiting in Shelton from Reno. My 2009 Toyota had an exhaust leak at the cat converter joint that…read moreneeded welding. Cary's was recommended by a local resident so I made an appointment for service. In and out in less than 30 minutes with a great job at a reasonable price. If I'm ever in Shelton and need a repair, I will definitely be calling Cary's first! Thanks, guys!

Went in with a leaky tire ( a valve ). I was there less than 10 min. No charge. When I need new…read moretires , I'll check them out

Dropped our truck off last fall because it was going through batteries, told Tim not to leave the…read morebattery hooked up overnight or it would drain it, BTW we had a brand new battery in it. After waiting to hear from him for about a month we stopped in to see if he had checked it out yet, he had not, but said he left it sit for a week and it had not drained the battery. After 2 more months we stopped by again after deciding we would just pick up the truck since it appeared he didn't have the time for it. It would not start so we had to charge it . Needless to say we had to purchase another new battery! If I could give him a 0 I would have. Would not recommend this company to anyone!!

I'm on my roadtrip and I felt something is wrong on my van. I brought my van here because the…read morereviews are great, and I'm blessed and happy that I brought my car here to get fix. People here are very accommodating, honest and well experience mechanic. Thank you very much Dave auto repair.

Had liberty towing out today. We've used them once before. We got lucky and had Richard again. He…read morewas able to figure out our problem and we didn't need a tow after all. They are very fast and communication is top notch. I'll request them next time!

I had a dead battery after having it towed to my apartment the previous night, so I planned on…read moreneeding a tow to the dealership. Geico Roadside Assistance wouldn't provide another tow service since it's the same break down, so I researched towing and found Liberty Towing. Tommy showed up within 45 minutes and offered to jump my car. He got it to start and ran a few quick tests, and gave me some solid information to share with the dealership. He saved me from another tow but helped me tremendously with the battery jump! Thank you! Great service, informative staff, and the price for services is totally fair and reasonable.

Interstate automotive gets 1 star ONLY because there is not an option to do LESS. The fiasco…read morestarted with Robert Steffen many months ago when I took my classic auto in for a transmission leak. He kept it a while & then sent it back to me. The transmission still leaked, but it was a smaller leak. I had to take the car back again and it was now winter. I was assure that the car would be kept inside, in dry storage. Robert proceeded to take nearly 3 months to finish up- in the meantime, I was asking him what was going on and if my car was OK. He assured me it was just fine. And another bill for $1288.00 . When I picked the car up it was FAR FROM FINE - completely wet on the inside with mold and mildew growth, the headliner falling out, and panels ruined. Robert is unapologetic and obviously doesn't care that he ruined the interior of my nice classic vehicle. One of his first responses was " I guess I can't take nice cars here anymore!" I tried to file an insurance claim but my insurance doesn't cover that type of damage . It would be easy for Robert to step up and do the right thing; but obviously he doesn't care about the people that pay his wages. In addition, there were chips in my driver side door. Just to repair the basics, not the whole scope of damage his negligence caused is over $3000.00. I would be very careful and dealing with the shop and this man because he has zero integrity as a human being .

Zero stars and owner can't keep staff cuz he has zero respect for other people. They were…read moredefinitely predatorial they took way longer than they said, are racist, and sexist with hate speech posted around the shop. Had a really difficult time communicating with owner. Job took multiple months instead of a couple days like they had initially said. They tried to overcharge me for doing bare minimum and caused immense amount of stress in the process due to their own poor management and organization. the owner tried to blame me for their problems and was extremely draining to interact with. They were very shady. Any good reviews are either paid for or are also from racist, sexist homophobic transphobic creeps. One of the absolute worst experiences in my life, they dropped the price because they knew I knew they were trying to mess me over. Thousands of dollars for a few small parts and crap labor and a lot of stress. I know what I am talking about and when a mechanic is gaslighting me and that's all the owner does. while carrying a gun And spewing hate. Was literally not safe at all owner is antagonistic and rude as ever.