Excellent service and Extremely Clean Units which is very Important at Extra Space Storage in…read moreWindsor. I had a specific request, and Amanda handled everything with such courtesy, patience, and professionalism. She made the entire experience easy and reassuring. I highly recommend this location, thanks to team members like her!

Exceptional service and responsiveness. Great facilities and cordial professional staff!read more

The Robinsville location is a brand new, super clean, well lit, and very well-organized outfit…read more Plenty of low loading carts are waiting at the entrance (you pull up your car right into the protected, covered bay) in front of the sliding doors adjacent to the roomy (and tall) elevator. Mario and his team are friendly and personable, which made for an easy, smooth moving-in process, even after office hours. They called a few days before the move to see if we needed anything and check that we had received the code for our unit. Mario also called a day after move-in to check it all went well. Not a single hitch. We'll be back next year. (And their prices were less than most of the other units nearby because this location is still so new.) Btw I was not paid, nor did I receive any kind of compensation or service in exchange for this glowing review. They really earned it.

Great customer service, very clean facility and loving the music playing. I helped someone move…read moreinto their storage unit here. I would highly recommend!

I was very happy with these guys. My mother used these folks several times and referred me to them…read morewhen I needed to make my move to Brooklyn. The price was fair and Mitch was very helpful during the whole process. The movers that I had, Esau, Thomas, and Shawn were all incredibly friendly and efficient. In fact, they were the same guys my mother had for her move only 7 months prior! These guys got to my original location early and were careful, as well as intelligent, instead of being the stereotypical yes men that I have seen movers be in the past. For 6 hours of work (the travel time to Brooklyn was the biggest part of the move), everything I packed survived the move. They even put my mother's bed back together prior to them leaving for Brooklyn. That was very nice of them. I would definitely recommend them and use them again for future moves, even if it means coming to Brooklyn to do so.

The service requested through Windsor moving was efficient and effortless. From the time I called…read moreMitch and throughout the job him and his team worked like the professionals they are! Went above and beyond to wrap up my belongings carefully and make sure they were secure in the process of moving them to my new home! The value for the work put in was also very competitive and had no issues with the pricing that was agreed upon! A huge thank you to Mitch and the team and if I ever need another move will definitely be calling them back! Highly recommend!!!

I was delighted at how easy it was to lock in a storage unit online. The best was as soon as I…read morecompleted the process online I received a call from the office manager at Extra Storage to welcome me and go over any questions or concerns. This is an A+ company to do business with if you need extra storage. Warmest Wishes Steven K

Please review these photos before considering doing business with Extra Space Storage in Cranbury…read more I pay over $300 a month for what I was guaranteed was a secure unit. I recently visited my unit after a few years and there's clear water damage from within the facility. There's dirt from the ceiling that I was assured by Extra Space staff would not fall into my space. There's several spider webs as well. I've rented many storage units in the last 20 years, when in college and living in apartments in Philadelphia and New York City. I've used both Public Storage and another Extra Space facility. I've never paid more for a unit than my space in Cranbury and have never had these problems. Shame on this company for taking my monthly fee for 7+ years and not fulfilling their guarantee of fee for service. I will be looking into legal action.

I was really impressed with this location recently when I rented a truck. I was somewhat dreading…read moregetting a U-Haul, I've had poor experiences at OTHER locations in the passed. When I arrived the truck was ready, and he actually was able to switch me into the smaller truck I had originally wanted. The process, which I remember previously taking forever, was incredibly quick. From the time I checked in to the time I was pulling away with the rental had to be less than 10 minutes. And not because I was rushed, but because he was efficient. Before leaving it was explained to me that I was required to return the truck with a full tank of gas (as it was currently full upon taking it) with the gas receipt. I didn't think anything of it at the time, but when I returned the truck he looked at the receipt and the mileage and decided he owed ME money back. Basically that the gauge showed full when I took it, but in reality it might have been less- so to make up for that he refunded me $13 to be fair. That level of honesty and fairness isn't something you see too often anymore, especially with bigger companies. I'd highly recommend this location.

We recently rented a moving van from this location. The price was reasonable and the van was…read moreavailable for the 24 hour period we needed. There was a flat fee for the van and $1/mile charge. Being that we didn't plan on putting more than $30 miles on the van, the $1/mile charge suited our needs. However, it could easily get quite pricey for someone moving a distance. They also sell storage and moving boxes, if needed. When it came time to return our van, we had to wait 20-25 minutes. That's rather unacceptable. There was one guy at the counter, however, he was not in charge of processing paperwork to return a van. He was very friendly and pleasant, but just couldn't help us. The guy that normally processes van returns went to run an errand, which in turn required us to wait. My suggestion would be to call ahead and make sure that someone will be there to assist you.

The company was very sufficient with time and very caring towards all of the stuff. It was a…read morepleasure working with them and the moves was much less stressful do to their help! Thank you so much.

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Excellent customer service. Very helpful. Very clean. If you need storage I recommend coming hereread more

Great People Great Service And Bill is the best and Esperanza. This is enough for you guys to give…read morethem a Salary increase.

The whole process of moving my grandfather's woodworking shop was emotional and physically…read morechallenging, given the number of tools and equipment that made up the shop. The crew that moved the tools treated them with respect, knowing that these were not just tools but decades of craftsmanship and memory. When using heavy equipment such as table saws and workbenches, they were moved using proper equipment, and no injuries were sustained due to the weight of the equipment. The smaller hand tools were put into labeled boxes, a system my grandfather had used for years. They labored patiently under my grandfather's watch, who would tell them a story about a particular tool every now and then and who listened respectfully. Materials and wood stock were moved with care, and no warping or damage was done to any of the materials being moved to his new, smaller workshop. When all were delivered, the crew helped me to plan the shop according to my grandfather's workflow.

When we gave the movers directions, they paid attention about where the furniture would go in the…read morenew home. They even waited while we decided on a large entertainment center to place, rather than just anywhere. Despite the length of the day, their positive attitude never wavered. All has gone well, and price have stayed the same before the move. This was one of the most positive customer service experiences we've ever had.. It all worked out well!

Jennifer is one of the kindest people I have ever worked with. She found me the perfect unit very…read morequickly, and only a few months later, when we realized we needed more space, she was giving me updates regularly until the unit became available. When it did, we were able to move our items the same day! I can't express the level of customer service that was extended to us and I would recommend anyone rent from them.

This place is a solid value, clean, secure and there are real human beings that work there…read more Charlene was awesome and helped make my move as easy as possible; she and her staff are the reason I'll continue using the facility, even if it is a bit a drive from my current location. I have piece of mind knowing that my belongings are safe, and if there's ever an issue there's a real person who will help out in what ever way they can.