ASK FOR MARCUS!! Listen, I know it's not fun bed shopping. We researched and shopped for months…read morebefore finally walking in and being greeted by Marcus. He listened to our needs and made recommendations based on what we said. Finally!! Someone who wasn't pressuring us, running a sales pitch, or trying to close us on the most expensive bed in the store. We learned a lot from him as he was very knowledgeable with answering our questions (he's been with the company almost a decade) and just a genuine guy. We finally made our purchase and all because Marcus left us confident that we finally chose the right bed/frame for us. He even helped us save money which who doesn't want that? So do yourself a favor and when you go ASK FOR MARCUS, he will not disappoint! I guarantee it!

The Staff was incredibly welcoming and helpful. I would definitely come back! Make sure to ask for…read moreDaryl Yow who help me and my family pick out the best Mattress for home.

My partner and I recently decided to buy a new bed. We decided to go to Mattress Depot and met…read moreShawn. From the moment we walked in we were treated with kindness and no pressure whatsoever. We looked around and tried out beds for an hour and then said we would be back. We came back a few hours later after thinking about what we wanted for awhile. Shawn was patient and answered all the questions we had. We finally decided to purchase a mattress and an adjustable bed frame. The frame was on backorder, but Shawn was able to find us a better frame for just a little bit more. We were worried that it was close to closing but Shawn stayed late to make sure our order got in and we could get it as soon as possible. The next day we decided that we actually wanted to move one level up on the quality of the mattress. We returned to the store and Shawn greeted us with a smile, told us the pros and cons of the change, and then helped us get everything switched over. The best part, we were able to get the bed earlier because it was in stock. Shawn made our whole experience easy and we couldn't be happier. Definitely make the time to stop at this Mattress Depot.

Didn't intend to buy here, but Dwayne and Shawn changed our minds…read more We had an offer for a different mattress at a cheaper price and for the same mattress at a cheaper price. to be fair, the first mattress was inferior, the second was due to a not universally circulated manufacture's price reduction. As Shawn spent a long time on the phone unveiling the mystery in that change and discovering several other changes in prices to accessories and other "work around" on costs, we could hear his surprise This was no performance for our benefit; he was truly confused and surprised. All the while we joked and laughed with Dwayne and learned more about the bed and things associated with it. After he got off of the phone, Shawn continued to work with numbers and by the time he finished he had better than matched the lowest price for that bed, then significantly discounted some accessories we wanted. After the sale, the delivery date was important and a rush was requested, monitored, and delivery occurred ahead of the requested date -a bonus. We were never pressured, told it would be be "better to do business here because," or any other high pressure sales tactic. it was always "this is what we have" and it's value, friendship, and help. The products are good to great quality (depending on how much you are willing to spend), and they sell no junk. Dwayne and Shawn treated us at least in a 5 star manner, but I can't rate them higher in this app...but they treated us better than 5 Stars describes....So... Dwayne and Shawn: **********

Me and my wife went there just to check out some furniture for our house. Right we entered the…read morestore there was this awesome employee named Nathan who​ helped us out and did really a great job assisting us what we need. Thanks Nathan who works there for the patience and all our question were entertained. There manager albert gave us the best deals on top of that. We are thankful so much for them. Highly recommend to check out the store and look for them. John

Definitely do not recommend. I left my house today determined to buy a couch. I went to more…read morefurniture. I had excellent customer service. I said I wanna go check Ashley's. I came here. The lady said we're not having our Labor Day so I didn't even ask. she said we're in a private event go ahead and take a look around. I'm like huh they definitely didn't want to sell a couch today but it looks like they were definitely burning labor so many team members in there and nobody wants to sell a couch and then I think the one girl has said something about me to the other girl when I walked by. I'm like this place is so ghetto. I'm out of here terrible service on 9 /226 at 3:11 PM. Greeted by a glasses and yello mustard pattern shirt

Husband wanted a new recliner and they have a huge selection in wide range of prices. Saleswoman…read morehelped us quickly find one that fit my 6'7" husband with the lumbar support he needed. We were especially pleased that the chair was made in Oregon, so kinda local. We paid extra for delivery and removal of old chair. Delivery team was efficient and ensured husband was happy with chair before leaving.

We will never buy from this store again. We purchased several pieces from this store. Within 9…read moremonths, the upholstery stared to wear out (Faux Leather). Thankfully we purchased insurance and had the piece that was wearing out replaced. Within 1 year the same piece started degrading again, including a different area. We later (they are only 4 years old now) purchased 2 additional pieces (Real Leather) thinking at least the real Leather would hold up better. The Leather did hold up, but the batting and foam inside the cushions did not. not. Now we will have to do something about them. NOT A HAPPY CAMPER!

Our experience with Dania Tacoma has been a frustrating mess of broken promises and conflicting…read moreinformation. Delivery was botched, no one followed up when promised, and we had to chase multiple people just to get basic answers. We were told twice that our sofa qualified for the "Buy More, Save More" promotion, only to be told at the time of purchase that it didn't. Weeks later (and after repeated follow-up), both their online Customer Service Rep and Regional Manager (Bren) confirmed it actually DID qualify. We were also told the cabinet we ordered was in stock, then sold out, then found, then not found. We received at least four contradictory updates over two weeks. After over a month of back-and-forth, we finally received a refund for the cabinet, but only after physically returning to the store to get it processed. The product quality may be nice, but it's simply not worth the stress.

Purchased coffee table and two end tables on January 11. Coffee table came unassembled, like IKEA…read more Was told end tables would arrive in about six weeks. When I called after six weeks, they said end tables would come in August. Received a call on June 1 that they were available for pickup on June 2. When I arrived to get them, I was told that they were NOT there. A couple things. First, people must be on commission because they will not help you if someone else got the commission. Second, you cannot count on anything they tell you about when an order might show up. If there is another source for what you want, use it instead.

Decided not to purchase on line like I did my last mattress purchase and it was a great decision…read more Scott helped us make a great choice giving us so much information based on our physical needs as well s our sleeping positions. Then he insisted we try a few out before selecting not only a mattress but the adjustable frame. It was Memorial weekend and they had great prices. Got more than I expected and stayed within my budget. Go see Scott at Mattress Depot on 72nd Street in Tacoma. He won't disappoint.

Great customer service, very friendly. We recently purchased a Queen sized mattress from them…read more Its excellent quality and had the best sleep ever. Glad we stumbled across this store, normally I go to the Mattress Ranch. I tend to like the pillow selections etc.. better at the Mattress Ranch to be honest. We did purchase pillows from the Mattress depot and what a waste of money. But the main part is the Mattress and the service which if possible I would give them a 10 * rating. I wish however that we could return the pillows. delivery men were amazing and very polite.

Highly recommend The Sleep Store. Excellent non toxic mattress selection and Sharon's customer…read moreservice is amazing. Sharon listens, is very knowledgeable, patient and makes the process fun.

10/10 Went in looking for a pillow and Lillian was so…read morelovely! She found me a perfect pillow within literally a minute by just asking a few simple questions! She said she is the Pillow maven, she absolutely is!

Staff was friendly and courteous, even though we arrived to the store at 10 minutes to closing. The…read moreGentleman showed us the twin size mattresses and discussed the price differences. When he found out we wanted to get the mattress that same day, we went out to the warehouse to see what was actually in stock. He didn't push for us to buy any certain bed just showed us the differences and cost of each. Not a huge selection, but that was totally ok! We ended up purchasing a more expensive bed than originally planned but we are very happy with our experience. Already discussing coming back to buy a bed in the future.

From the owner: Quality bedding with guaranteed low prices.read more

We were in a hurry to find a full size mattress for our toddler that had good quality and did not…read morecoast thousands of dollars. Well, we came to the right place. The store was empty and there was just one sales person. He was very nice and super helpful finding the right mattress for us. After trying kind a few options we found a perfect one. Remembering that before coming to this store, we stopped by a couple more and definitely this was so far the best and cheaper store you can find around. The best part of our experience was that they have lots of mattresses available at the store. All other stores we visited we had to wait at least a few days to have it delivered to our home. Since we need it for today, we got the best of both worlds. Definitely recommend this store to everyone that wants to buy a good quality mattress for the best price. Totally worth the money and time spent. Super super happy

Bought an extra firm mattress, but after only a few months, the springs started wearing out. Stay…read moreaway from this place.

Our wonderful experience started with the first call. Joshua was professional, intelligent and…read morehelpful. The experience on the phone, led us to visit the store where Joshua was patient, very helpful in answering questions and absolutely no pressure. Great experience and I would recommend them to anyone. Happy on Whidbey!

Wow, I never thought I would rate a mattress store 5 stars, yet here I am…read more My partner is tired of our bed, but we have very different opinions on beds. We went to Mattress Firm first, where they pushed the split king (so buying 2 twin beds of our preferences). We liked the idea. Hated a few other mattress stores. Went here as a last stop to just see what they had. We met Joshua, who was incredible. He explained that 2 separate twins would be the most expensive possible option and that he was sure he would find something for us to agree on. He was right. We tried out 5 beds alongside him and he asked us questions to narrow down our search and figure out what we were actually looking for. We fell in LOVE with the Avocado mattress. It was actually medium-soft, though my partner wanted a firm bed, but so supportive and comfy that he fell for it. It really was the best of all the things we wanted and easily our favorite. Joshua was super helpful in both his methodology and the info we got. He honored a sale for us, helped us pick out pillows, and gave us just the right amount of care without overwhelming us. We were back in to purchase the next day and are now awaiting delivery! Yay! These guys are the real deal. They are not owned by any big companies, so are able to speak candidly on brands and really hone in on what will work best, not meeting sales quotas. We felt like they were honest AND had the best selection. Looking back, this is the only mattress store where I really felt comfortable and like I was in good hands.