Excellent service! I've used this company for eight years…read more Their team is always courteous and on time. I have not had any issues with pests since going with Bugs or Us.

I've been using this company for years. Always professional, prompt, friendly. Joey is the best! I…read morewish I could give them more then 5 stars.

Mosquitos are crazy this year (2022), and even though I do have a regular pest control service that…read morecomes to my house, I needed to do something about those blood-sucking little critters on my front porch ASAP. On one of my social media sites people constantly recommend this place, and so I stopped by on a Friday. Nobody else was in the small place, just me and the two employees. The store is not much to look at - just a counter on one side, with various bug killing-related products on shelves and behind the counter. The workers set me right up with exactly what I needed, gave me step by step tips on how to spray, and advised waiting until the weekend rains had passed. Not cheap, but I should have enough to spray every 6 weeks as needed for at least a while. Fingers crossed this does the trick!

We decided to give this a try to see if there was money to be saved in home pest control. In short,…read morepaying retail here was not worth the small savings plus the labor involved. However, once you know what you need to buy, you can get it on-line much cheaper. It is about a 2 hour project that works best if done quarterly. So if you are willing to do it yourself and you buy the items for less on-line then you can save money. I do the inside of the house and the outside perimeter around doors and windows. Don't forget the attic.

Josh was wonderful. Very professional, friendly, and efficient. I look forward to not having ants…read morecrawling on me at night ha! He made sure I knew if I have any issues to give them a call. I highly recommend!

we have used cross for years' had the same man come here he was great. this time a new man came and…read moreit was awfull. just did not new the job. thinking about changing service thats it

Tenting I used…read moreMagnum to tent our house through my regular termite control company. They partnered so well together, & I was completely satisfied with the results. The team so Magnum was cognizant of my beautiful shrubs, plants & flowers. The crew worked vigilantly to go behind my plants while taping up the house. They did as best they could in order to save the plants yet still ll do an effective job. I never felt rushed. They answered all my questions & were very respectful. The crew we had were so in sink with each other & the task as a whole. I've never seen such coordination among workers. They were experts. The next day when they took the cover off, they were just as professional. I am very pleased & highly recommend them. No more termites!

They did a very good job at putting up a tent on my house to treat dry wood termites. Their price…read morewas very reasonable, and I was very pleased with their services.

The worst pest control service I've ever had. Ruben is one of the most rude people Ive ever seen…read morerun a buisness. They never got rid of our termite problem and charged us more than double what we were first quoted which we payed . When I called in to let them know the job isn't done Ruben proceded to insult me and my wife and yelling thru the phone that if there is still termites it is not his problem. DO NOT DO BUISNESS WITH THIS COMPANY. we experienced this real ugly and disgusting side of him. He has ZERO care about the customer and only cares about taking your money whether the job is done or not. Over all horrible experience and I wouldn't wish it onto anybody. Now we are left with termites still and have to hire another company to come and finish the job...

We have been using Ruben for the last five years and Not only does he treat my own house but my…read moreparent' s Lake property and our business which is a property and commercial building that extends over 10 acres. I would highly recommend Ruben for any of your pest control issues. My parent's House had major issues with German cockroaches the first treatment got about 75% of them and the second treatment, followed three months later and completely eradicated them. This was three years ago, we have not seen any critters in the house since Ruben treated our property. Besides using excellent products, his professionalism n personal customer service is the best in the Bay Area. I highly recommend this company, it is top notch.

We found termites in our guest house and contacted 3 companies for quotes, best pest being one of…read morethem. We choose to go with best pest due to their 3 year warranty and Rene telling us that due to the size of the structure, they could schedule it quickly and fit it in practically any day. However, he wouldn't give an exact date until we signed the contract. We signed the contract (4/27) and the first available date (5/13) was 2.5 weeks out, not what we were told. Had we known their timeline, we likely would have gone with Magnum instead as they said they could do it the following week. If that was the only issue we ran into, it would have been fine, but due to our other experiences, I thought this should be included. Prior to signing the contract for tenting the guest house (4/24), I found some frass. I sent pictures to Rene who said he thought it was ants, and he didn't come out to investigate. Then the day prior to tenting the guest house, we found a live termite in our main house. I requested for Rene to come investigate, however he was too busy, and due to already waiting 2.5 weeks to tent, we still proceeded with just the guest house. Rene told me he'd come out the week after (5/18-5/22) tenting the guest house to see if there were termites in the main structure as well. We had the guest house tented, and when we arrived back the very first rain we received we noticed leaking from our roof (5/18). I contacted Rene and explained the leaking roof. He immediately defaulted to them not having liability but they'd come out to check on it as a courtesy. We had already spoken about him coming out to check the main house for termites, so I thought he would check the roof at that time. But Rene never showed up that week. I reached back out to which Rene said he'd come Saturday (5/30), over 2 weeks from when the tenting occured (my roof leaking this entire time). I called the office to try and speak to an manager at this point, to which he didn't see me scheduled for Saturday and further delayed the process by scheduling me for Tuesday (6/2), nearly 3 weeks from when the tenting occured. Rene finally did show up on that Tuesday (6/2). He briefly looked around the roof, and confirmed we had termites in the main house. He said he'd have to connect with his boss to check on the roof situation. I never heard back from Rene until today (6/10), I reached out to request a status update on what they intend to do for my roof. Rene basically told me it's not their fault and it's on me to complete the repairs for the damage they had done. Ultimately due to the lengthy delays, dishonest sales, and lack of responsibility/accountability for the damage done, I felt it right to leave this review to warn future consumers considering Best Pest. An honest/reputable company will make right for the damage they have done to their customers, and won't jerk their customers around. Unfortunately best pest isn't that company.

Best Termite provided vault/chamber fumigation for drywood termites discovered in some furniture…read more Ernie was onsite and offered to help load/unload and he was happy to answer questions about other pest-related problems.

Great service. I would recommend Isaac to anyone. He is professional and very experienced.read more

Was great working with Issac - he is a knowledgeable professional and came out to help us get a…read morehouse move in ready. He was available to show up right away and kept his appointment time. We will be subscribing to his regular services as the pricing is reasonable and the customer service and professionalism was too notch. Highly recommended.

Brothers is the worse. They always talk about what they CANNOT do and They charge outrageous…read moreamounts for what they CAN do. Two days after my regular service, we now have ants. How does one have ants one day after regular service and no ants were present. They lie about sweeping service. Just excuses about what the can't do. I do not want them to step foot on my property ever again! Horrible horrible HORRENDOUS!

Initially, Brothers was doing and outstanding job. The original techs had plenty of knowledge and…read moremy lawn went from good to excellent. Then, after three years, it started going downhill from there. The techs were promoted to managerial positions. Unfortunately, when they were promoted, it caused a void of knowledge and experience with the techs who replaced them. I had a few spots in my lawn that were dead or yellowing for the past 10 months. When I addressed the issues with the new techs thinking it was chinch bugs or other pests, I was told they would spray but it was all for naught. The spots never recovered. In fact, they multiplied. I called multiple times requesting someone call me so we could address the issues, but a callback was never initiated. ​I had my fill after the most recent service call when the tech said to me the lawn was actually becoming green again. It was, due to crabgrass and wild grass filling the void, not st Augustine that I have. I called this past Thursday in the morning requesting specifically one of the managers to call me. I had not received a call when I called at 10:00 on Friday, so I decided to cancel my service. I found out on Friday that Brothers was purchased by a larger company a year ago, coincidentally when the quality of service diminished. I also noticed on their website they're still touting themselves as family owned. Unfortunately, this claim is tarnishing the reputation of a family that worked hard to gain the reputation and recognition this once great company achieved.