Went to this Store a second time in a year to see if anything has changed…read more I actually was treated like they were doing me a favor by letting me spend outrageous amounts of money on Overpriced items. Again I would recommend you go somewhere else that appreciates your business. This company and the employees seem to think you buying stuff at their store is burdensome. Driving 25-30 minutes to HPM or Ace makes a lot more sense.

I have purchased many items from this store. Yes a little pricey on somethings. But they have a…read morelarge variety of items to choose from. The store is always clean and the staff are very friendly and very helpful. If you're looking for something high dollar then take a trip to Hilo or Kona. They normally have almost everything I am looking for

I frequented this place since I was working on fixing a toilet and a few other odd jobs. It appears…read moreto he run by a sister and brother...and let me tell you, the brother was soooo helpful in helping us trouble shoot our problems. You don't find this kind of experience and willingness to take the time to share the knowledge very often any more.

Ran in to get a garden hose replacement. 1. Price was…read morecheaper than HD 2. Friendly cost-conscious staff present immediately to help me choose what would work best for my needs. 3. Great selection of garden accessories and even stylish boots for these muddy Hilo days! 4. Super fast. In and out in less than 10 minutes!

Love this quality supplier and the extra mile they go! This…read moreis always my go to for building materials . So so much better than Home Depot and not more expensive.

Good choices and selections Friendly staff, checkout went…read morequickly Some produce past expiry date

Deli is a quick time savor for after school snacks The staff…read moreare friendly and most of the time vibe is good in the store and pricing is somewhat reasonable

I shop here all the time. They have all the necessities! Thank you for being in Honokaa,…read moreotherwise, I would have to drive 30 min to Waimea. Owners of shops is super nice and helpful too : ) Many times, I find things here, where I can't find it in other places... Let's shop Local!

You can get everything you need right here in Honokaa!! Fantastic family run business with folks…read morewho actually know hardware, a staple of the Hamakua Coast, Ikeuchi's has been run for Generations by the same wonderful family. Unlike Home Depot in Hilo, where your'll wander the isles for ever to possibly get someone who may or may or may not have any answers to the question you want to ask them; here you'll get quick prompt service from folks who'll answer your questions, remember your name and most likely have exactly what you need in stock. Heading in is like taking a trip back in time to your pop's old hardware store, with library ladders get to items tucked away in every nook and cranny! Don't hesitate to to head on into Ikeuchi's! You'll be glad you did!

Looking for an a/c. They were so helpful!! Christina, Christine, and Sam. 100/10 will come back…read morehere. Everyone was so friendly.

I ordered a large amount of materials and paid for delivery. When it was sent and delivered, one…read moreof the items was out of stock. They billed me for it in the total. Later they issued the credit, but I should never have been billed for something they didn't have. Yes I got a credit, but if for some reason I cannot pay it off by the time the 0% financing ends, I will be charged finance charges for an item that they could not even supply me with. This to me seems illegal and at the very least, unfair business practices. Their credit card is always quirky and I have had to spend too much time trying to straighten things out. In addition, most of the employees stand around talking and texting and very few actually help you when you ask for it.

Wow! Jojo was so helpful and fast! I called in the morning for items I needed and she returned my…read morecall when they were ready for pickup! What great customer service! Thank you Jojo and Ace team!

The staff here are all so friendly and very knowledgeable. I've always been greeted and even asked…read moreif I needed any help. I'm really grateful for the excellent customer service and assistance they always provide. Thank you Kamuela Ace!

Always great service and usually have exactly what I need. Purchased a grill online delivered to…read morestore. They assemble it for us as we requested. Grill too big for our car...a friend came with his pick up, staff assisted us by securing parking spot first then helped us load the grill into the pick up. The manager helped heavy lifting as well. Our go to hardware store.

For a quick stop to obtain any tool including small screwdriver set, this place has the supply we…read moreneeded. We were greeted at the door by one of the staff. Plenty of parking.

Oh wow, I didn't know this place exist here at Hilo town…read more While at the Hilo Farmer's Market , I met a lady at one of the booth and she recommended Garden Exchange. I was on the hunt for Culantro plant for my mom. We searched all over while shopping for veggie plants back on Oahu. Excited, I asked my hubby to take me to the Garden Exchange, I could have walked over but didn't know it was so close by, one street over from the Farmer's Market. FYI- Parking is located on the other side/back of Garden Exchange not on the main street. I asked a kind staff to guide me to where the Culantro were and killed 2 birds with one stone, I also asked if they have any Hoya plants. I loved looking at the plant selection they have. I ended up with 2 Culantro and came across a beautiful Hoya plant on trellis and for such a great price, I had to get it. Happy with my Hoya plant and culantro for my momma during this visit. I wasn't sure if it would clear agriculture inspection back at the airport, but glad it did. Not sure why the low ratings but I loved my first time visit, I LOVE plants, staff that helped me were all so friendly. Garden Exchange is a well established gardening store, located in Hilo with history dating back to 1964. Make a stop here for your garden needs, super huge store! Keep in mind, Plants are All Sales Final!! I hope there will be more Hoya and hope they have more selections when I visit again.

We love Garden Exchange because we prefer to support local businesses and families. They usually…read morehave a good selection of native plants and trees, often from native and local farmers for fair prices. Staff is always helpful and friendly. We've bough ʻōhiʻa lehua, ʻaʻaliʻi, kou from them in the past.

Hardward store/general store in Volcano…read more Good place to get basic supplies if you don't want to drive all the way to Keau or Hilo. Also convenient hours as other businesses in the area have limited open times. On the general store side (front of the store), there are several shelves of canned goods, cookies, candies and other snacks. They also had bottled water, etc. There are also refrigerated and frozen food cases with milk, juice, ice cream, frozen pizza, etc. There is a also a pretty sizable selection of souvenirs. Convenient for the many visitors/tourists in the area. We didn't spend much time on the hardware side. We actually came looking for some firewood, but it looked well stocked with basic hardware items - like paints, tools, etc. Interestingly, the glass case at the front register was filled with smoking paraphernalia for those who are so inclined. Definitely a one-stop-shop for your smoking, snaking, gifting and fixing needs!